Tilal Jabal Alkabah

5.0 star property
Luxury hotel with a 24-hour business center and a 24-hour front desk

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Photo gallery for Tilal Jabal Alkabah

Aerial view
Tiara king suite Panoramic city view | View from room
1 bedroom, minibar, in-room safe, soundproofing
1 bedroom, minibar, in-room safe, soundproofing
Lobby

Popular amenities

  • Parking available
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
7569 Jabal Al Kaabah, Makkah, 24231
  • Great Mosque of Makkah
    ‪7 min walk‬
  • Kaaba
    ‪11 min walk‬
  • Abraj Al-Bait Towers
    ‪11 min walk‬

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Room options

Family Room, City View

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Deluxe Room (Grand)

  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

  • Sleeps 3
  • 1 Twin Bed

Junior Suite, City View (Quad)

  • Sleeps 4
  • 1 King Bed

Panoramic Suite, 1 Bedroom, City View (King)

  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room, 1 Twin Bed, City View

  • Sleeps 2
  • 1 Twin Bed

Junior Suite, City View (King)

  • Sleeps 3
  • 1 King Bed

Panoramic Suite, City View (Tiara King)

  • Sleeps 4
  • 1 King Bed

Deluxe Room (King)

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Makkah

Located in Makkah City Center, Tilal Jabal Alkabah is a leisurely stroll from popular sights such as Great Mosque of Makkah and Well of Zamzam. This 5-star hotel welcomes guests with 251 rooms and conveniences like free in-room WiFi, a 24-hour business center, and a free children's club.

What's nearby

  • Great Mosque of Makkah - 7 min walk - 0.4 miles
  • King Fahad Gate - 10 min walk - 0.6 miles
  • Kaaba - 11 min walk - 0.6 miles
  • Abraj Al-Bait Towers - 11 min walk - 0.6 miles
  • Well of Zamzam - 12 min walk - 0.6 miles

Getting around

  • Makkah Station - 10 min drive
  • King Abdulaziz Intl. Airport (JED) - 70 min drive

Restaurants

  • ‪Executive Lounge - ‬19 min walk
  • ‪الشبيكة كوفي - ‬9 min walk
  • ‪الملتقى لاونج - ‬19 min walk
  • ‪Student Biryani - ‬7 min walk
  • ‪سوفليه شهار - ‬7 min walk

About this property

Tilal Jabal Alkabah

Luxury hotel with a 24-hour business center and a 24-hour front desk
Guests of Tilal Jabal Alkabah enjoy access to free WiFi in public areas, meeting rooms, and a 24-hour business center. Self parking is offered for SAR 100 per day. Front-desk staff can answer questions 24/7, and assist with securing valuables, concierge services, and luggage storage. Other amenities at this luxury hotel include a free kid's club, express check-in, and express check-out.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Refrigerators, minibars, and coffee makers are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Arabic, English, Urdu

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (SAR 100 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 75 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Midan
  • Shalimar

Things to do

  • Free children's club
  • Playground

Family friendly

  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 6:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SAR 75 per person
  • Self parking fee: SAR 100 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 6:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).
Property Registration Number 10000423

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Couples must provide proof of marriage to share a room.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Shaza Makkah Hotel Mecca
Shaza Makkah Hotel
Shaza Makkah Mecca
Shaza Makkah
Tilal Jabal Alkabah Hotel
Tilal Jabal Alkabah Makkah
Tilal Jabal Alkabah Hotel Makkah
Tilal Jabal AlKabah Former Shaza Makkah

Frequently asked questions

What can I see within easy reach of Tilal Jabal Alkabah ?

This hotel is situated in Makkah City Center within a short 6-minute walk of Great Mosque of Makkah and also 12 minutes on foot from Kaaba. You'll also find Abraj Al-Bait Towers and Souk Al-Khalil less than a mile away.

Is parking available on site at Tilal Jabal Alkabah ?

Yes, parking is offered for SAR 100 per day.

Does Tilal Jabal Alkabah feature a casino?

No, Tilal Jabal Alkabah doesn't have a casino.

Is there an indoor pool at Tilal Jabal Alkabah ?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Tilal Jabal Alkabah ?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and a minibar as well as a restaurant.

Does Tilal Jabal Alkabah have a hot tub?

No, this hotel doesn't have a spa tub.

Does Tilal Jabal Alkabah have a restaurant with a breakfast menu?

Yes, Tilal Jabal Alkabah serves buffet breakfast for a surcharge each morning at Midan.

Does Tilal Jabal Alkabah allow pets to stay for free?

No, pets aren't allowed at Tilal Jabal Alkabah .

Does Tilal Jabal Alkabah have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Tilal Jabal Alkabah ?

No, there aren't any guestrooms with balconies at Tilal Jabal Alkabah .

Tilal Jabal Alkabah Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 143 out of 233 reviews
Rating 8 - Good. 58 out of 233 reviews
Rating 6 - Okay. 20 out of 233 reviews
Rating 4 - Poor. 6 out of 233 reviews
Rating 2 - Terrible. 6 out of 233 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

akbar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a good value for money hotel

What can I say, 8 out of 10 for effort to keep customers happy, the girl at the reception (sorry can't remember her name but wore aviator style glasses) upgraded us to an interconnected rooms... Staff: are really helpful and friendly. Facilities: "Spa" what spa? Location: Checked all the maps and routes before booking and when I say it's in a bad location I mean in a bad location, I mean to get to the zam zam tower it takes about 20 mins and 10 mins to the mosque to pray.
Stayed 3 nights in Apr 2025

8/10 Good

Md Saiful

Stayed 1 night in Apr 2025

10/10 Excellent

Faiza

Traveled with family

Exeptional

Tikal Jabal is a beautiful hotel with excellent rooms, service and breakfast. The staff was exceptionally helpful. Nasir Ali, Hossain, Jiban and kawsar helped us a lot during our stay. Will surely only stay here for our next visit.
Stayed 2 nights in Apr 2025

10/10 Excellent

Zainab

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about it 👍
Stayed 2 nights in Feb 2025

6/10 Okay

Salma

Liked: Property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

Rami, Jerusalem

Traveled with family and small children
Staff need to have client orientation and be more friendly to visitors.
Stayed 2 nights in Dec 2024

8/10 Good

Kashif

Liked: Cleanliness
Location is a bit far from main gates to enter haram
Stayed 3 nights in Dec 2024

10/10 Excellent

Maxamed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Naseeruddin

Disliked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

6/10 Okay

Ghaniat

Liked: Cleanliness
Disliked: Staff & service
I rarely write review but I had to for this one. The room was as described no issue there. However, the service from staff was terrible. Except Malik from the concierge team, everyone else did not leave up to a 5-star hotel. I felt like I was in a budget hotel where staff don't care about customer. There are ongoing construction work around the hotel, so road gets closed and you can't get to/from the hotel by taxi. You have to be dropped fown the road and climb the small hill with your suitcases to reach the hotel, or vice versa when leaving. I would have expect the hotel to inform the customer that road get close around certain hours, that is the minimum that should be done. The hotel is 15min from the Haram entrance, specifically when you have to zigzag around the designated blocked spaces. The food was very limited in term of options. I chose the hotel for the room type, but was very disappointed by the service, the lack of communication on car drop off/pick up inconvenience and the food. I will only book this if I do not have a better choice going forward.
Stayed 2 nights in Oct 2024

10/10 Excellent

Muhammad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food
Stayed 5 nights in Oct 2024

10/10 Excellent

ikra

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

2/10 Terrible

Abdulaziz

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kamil

Hotel rooms are very clean , food is delicious and staff is friendly and welcoming
Stayed 1 night in Oct 2024

10/10 Excellent

Maher

Stayed 2 nights in Sep 2024

10/10 Excellent

Nahla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very supportive team. Managed to find a solution as the booking didn’t arrive to them till next day. They also gave me an upgrade. All team was helpful, special thanks to Ali in the reception 🙏
Stayed 1 night in Aug 2024

8/10 Good

Shakhawat

Traveled with partner
Liked: Amenities
Beautiful hotel. Super inconvenient to get to surprisingly. Absolutely NO one in the Haram knows where the hotel is. whether they are a guard, soldier, taxi driver, pedestrian, beggar, no one knows the name Shaza. And then the shuttle bus service is super poor and the traffic areas it drops you off to is dangerous. Overall, IF you can get to the hotel, you’ll have a tremendous stay. If not, good luck finding the hotel 😭😔
Stayed 1 night in Aug 2024

10/10 Excellent

Nimo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

8/10 Good

Jawad

Stayed 1 night in Jul 2024

10/10 Excellent

Asma

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, rooms are clean and in good condition but are small. I’ve stayed here before and loved it. Breakfast is great and staff are always helpful. Very close to haram but there is quite a steep uphill back to the hotel which would be difficult for elderly. Park is available at a cost.
Stayed 3 nights in Jul 2024

8/10 Good

Fatima

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks à lot
Stayed 4 nights in Feb 2024

10/10 Excellent

ISIAQ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

MR HAMID

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent food, very nice stuff
Stayed 4 nights in Mar 2024

6/10 Okay

Hussain

Traveled with family
Liked: Cleanliness, room comfort

Good but few things require updating

- Poor management, we delayed our Umrah by 5 hours because we were told the kids club will open at 3pm (3-9pm) but no one was there at 3:15pm, upon checking, the management was making an excuse, it's first day of Ramadan. They didn't know the contact number of the kids club staff, when I showed them their mobile phone number, they asked us to wait in the lobby and disappeared. Ultimately, we had to take our 3 kids for Umrah with us in the hot and busy conditions. - Jowel (Janitor) was the doing the good job but he was clueless when I asked why the shower area turn into a puddle whilst and after the shower is taken? He was carrying a squeegee to just clear the standing water. Water had damaged the woodwork some areas around the toilet which requires hole filling and remediation work done. - Buffet breakfast was excellent, staff was nice, thanks for the incharge who let us take some fruits and cakes for our kids who were sleeping during the suhoor (1-4am). - The guy in arab attire who was serving welcome drinks was great, my kids got excited when they saw him on Shaza's Insta page - Check-in was smooth, hotel condition was good and clean, well maintained except room toilets, lifts were instantly available - Good 10 minutes downhill walk, not good when you return with a wheelchair or pushchair. - Bus took 25 minutes, from Hotel it took us to Al Rasaifah for a utrun then went past the haram to the Aziziya area and took another uturn then dropped at the bus stop near the haram
Stayed 6 nights in Mar 2024