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Royal Al Mashaer Hotel

1.0 star property

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Photo gallery for Royal Al Mashaer Hotel

Exterior
Pillowtop beds, blackout drapes, free WiFi, bed sheets
Cafe
Interior
Banquet hall

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Housekeeping

Explore the area

View in a map
Al Aziziah General st., (Al Masjid Al Haram). PO Box 6672, Makkah, 24243
  • Place, Faqih Mosque
    ‪1 min walk‬
  • Place, Sheikh Abdul Aziz Ibn Baz Mosque
    ‪19 min walk‬
  • Place, Great Mosque of Makkah
    ‪4 min drive‬

Room options

View all photos for Double Room

A hotel room with a large bed, a nightstand with a lamp, a dresser, a television, and a red carpet.

Double Room

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room

Triple Room | Pillowtop beds, blackout drapes, free WiFi, bed sheets

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, a nightstand with a lamp, a dresser, a television, and a red carpet.

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms

A hotel room with a large bed, a nightstand with a lamp, a dresser, a television, and a red carpet.

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room | Pillowtop beds, blackout drapes, free WiFi, bed sheets

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

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Exterior

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  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 900 reviews
$36 nightly
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Total with taxes and fees
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About the neighborhood

Makkah

Located in Al Aziziyah, Royal Al Mashaer Hotel is within a few miles (5 km) of popular sights such as Great Mosque of Makkah and Kaaba. This hotel has 198 rooms and welcomes guests with conveniences like a restaurant, free in-room WiFi, and free self parking. It's connected to a shopping center in central Makkah and also close to The Clock Towers and King Fahad Gate.

What's nearby

  • Faqih Mosque - 1 min walk - 0.0 miles
  • Sheikh Abdul Aziz Ibn Baz Mosque - 19 min walk - 1.1 miles
  • Great Mosque of Makkah - 4 min drive - 2.7 miles
  • Kaaba - 4 min drive - 2.9 miles
  • The Clock Towers - 4 min drive - 3.1 miles

Getting around

  • Makkah Station - 20 min drive
  • King Abdulaziz Intl. Airport (JED) - 75 min drive

Restaurants

  • ‪حلويات نعمة - ‬5 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪الطازج - ‬10 min walk
  • ‪AlBaik | البيك - ‬6 min walk
  • ‪Barn's - ‬14 min walk

About this property

Royal Al Mashaer Hotel

Guests of Royal Al Mashaer Hotel enjoy free WiFi in public areas, meeting rooms, and an ATM. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help with securing valuables, concierge services, and luggage storage.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Pillowtop beds grant a restful night's sleep and bathrooms offer slippers. Refrigerators and phones are also standard.

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Exterior
Mercure Makkah Aziziah
Al Jamiah
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 153 reviews
$21 nightly
The price is $25
Jun 28 - Jun 29
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 14 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer (on request)
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 2 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Water fee: SAR 2

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 2 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 10006958

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Apple Pay.

Additional information about polices, regulations, and more:

  • Only Muslims can enter the holy cities of Mecca and Medina.
  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Couples must provide proof of marriage to share a room.
  • No alcohol is served or permitted at Royal Al Mashaer Hotel.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Royal Al Mashaer Hotel Mecca
Royal Al Mashaer Hotel
Royal Al Mashaer Mecca
Royal Al Mashaer
Royal Al Mashaer Hotel Makkah/Mecca
Royal Al Mashaer Hotel Hotel
Royal Al Mashaer Hotel Makkah
Royal Al Mashaer Hotel Hotel Makkah

Frequently asked questions

Is a free cancellation option available at Royal Al Mashaer Hotel?

Royal Al Mashaer Hotel offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Royal Al Mashaer Hotel?

As of Jun 26, 2026, prices found for a 1-night stay for 2 adults at Royal Al Mashaer Hotel on Jun 27, 2026 start from $25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Royal Al Mashaer Hotel?

This hotel is situated in Al Aziziyah, close to Kaaba, Great Mosque of Makkah, and King Fahad Gate. You'll also find Souk Al-Khalil and Al Jamarat within a short drive.

Will I be able to park at Royal Al Mashaer Hotel?

Yes, secured self parking is offered for free at the hotel.

Does Royal Al Mashaer Hotel include a casino at the property?

No, Royal Al Mashaer Hotel doesn't have a casino.

Is there an indoor pool at Royal Al Mashaer Hotel?

No, there is no indoor pool at this hotel.

Is Royal Al Mashaer Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and slippers as well as a restaurant.

Does Royal Al Mashaer Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Royal Al Mashaer Hotel have a restaurant with a breakfast menu?

No, Royal Al Mashaer Hotel doesn't have a restaurant that serves breakfast.

Does Royal Al Mashaer Hotel allow pets to stay for free?

No, pets aren't allowed at Royal Al Mashaer Hotel.

Does Royal Al Mashaer Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Royal Al Mashaer Hotel?

No, you won't find guestrooms with balconies at Royal Al Mashaer Hotel.

Royal Al Mashaer Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 33 out of 60 reviews
Rating 8 - Good. 11 out of 60 reviews
Rating 6 - Okay. 4 out of 60 reviews
Rating 4 - Poor. 5 out of 60 reviews
Rating 2 - Terrible. 7 out of 60 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Enayatullah

Liked: Cleanliness, amenities, property conditions & facilities
Staff was so nice and friendly.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Semira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is help full and positive
Stayed 10 nights in Mar 2026
Verified

10/10 Excellent

mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Mohamoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location and Amazing Staff. I Really Enjoyed My Stay Here, it’s Next To Everything including Kabba.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Nauman

Liked: Cleanliness, staff & service, property conditions & facilities
This Hotel was very much convenient and easy to public transportation, staff was super excellent and cooperative help alot finding out the way to your destination A
Stayed 8 nights in Mar 2025
Verified

10/10 Excellent

Akeel

Liked: Staff & service, amenities, property conditions & facilities
Very nice place
Stayed 5 nights in Dec 2022
Verified

10/10 Excellent

Farida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and shopping accessibility!!!
Stayed 8 nights in Mar 2025
Verified

8/10 Good

Mohammed

Liked: Cleanliness, staff & service
the people at the reception were very kind and let us get our room before checkin time.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Abdullahi

Liked: Cleanliness, staff & service, amenities
The staff were outstanding. They went beyond and above to make my stay enjoyable and I am very thankful for that.
Stayed 27 nights in Mar 2023
Verified

10/10 Excellent

Mohamoud

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Sameer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap and comfortable

I wasn't in most of my time at the hotel but when i was there i didn't have any problem. I woukd highly recommend good for the price too
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 6 nights in Oct 2023
Verified

10/10 Excellent

Mohamoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

abdinasir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Nauman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 5 nights in Mar 2025
Verified

2/10 Terrible

Hafida

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing good in this hotel poor sevice and arrogant recepionists ,They give water to guests for money, while in the hotels of civilized world it is free.
Stayed 2 nights in Mar 2025
Verified

4/10 Poor

Jamal

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
.
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

Mohamed

Disliked: Staff & service
The staff & service was not supportive at all !!!
Stayed 3 nights in Mar 2025
Verified

4/10 Poor

Sani

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No microwave to warm up food in ur room unless u come to the reception and they control on warm u want ur food to be warm ,bad water heater
Stayed 9 nights in Mar 2025
Verified

4/10 Poor

arif

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They don’t come and clean to change the bed sheets no towels and toilet paper so cheap to provide things what you need
Stayed 4 nights in Mar 2025
Verified

4/10 Poor

Muhammad

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Receptionist are not friendly.they need to add some more stuff for customers like there is no option for laundry as well as they need to start bus services
Stayed 5 nights in Mar 2025
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
There are shopping centers but the area is FILTHY. THE LAST THING I EXPECTED WAS TRASH ALL OVER MECCA!!! Someone kept trying to open my room door at night and The water kept electrocuting me so much so I decided to move to another hotel. There is no microwave and the shower is two feet wide and you are basically on the floor. The water gets everywhere!!! The closet kept falling apart and the doors barely moved on them... I checked out early and they offered a refund. Then later Expedia says they denied me a refund. What a joke!
Stayed 16 nights in Feb 2024
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Won't recommend

I checked into hotel but horrible experience. I won't recommend it if you are travelling from US or UK. Rooms do no seem clean, AC does not work properly. Rooms do not have enough light, table lamps were broken, restrooms are so small you can barely stand. No USB adapters and existing switches are type of old. Even the converter I took didn't work. Basic needs are not available. I checked out the next day as this hotel is far from Khana Kaaba and does not meet the expectations. They didn't give me refund yet and asked to contact Hotels.com which I tried. Hoping to get my refund soon. I will not recommend it to anyone.
Stayed 5 nights in Apr 2023
Verified

8/10 Good

Rohollah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ikke langt unna fra Haramain 8-9km. Hotellet ligger sentralt.
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Mounira

Liked: Cleanliness, staff & service, property conditions & facilities
L'Hotel et tres bien situé a côté des centres commerciaux ou vous pouvez acheter tous vos cadeaux. La rue et bien animé restaurants supérettes et a 10 min en voiture du haram il y a les navettes a 5ryal ou en voiture ou taxi 10ryal par personne. Ou les bus a 5 ryal mais il met plus de temps 25min. Vraiment top je vous le recommande. Personnels tres serviable .
Stayed 22 nights in Feb 2026