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Palestine Hotel Makkah

Hotel with a restaurant, near Great Mosque of Makkah

Choose dates to view prices

Photo gallery for Palestine Hotel Makkah

Interior
Banquet hall
Buffet
Exterior
Minibar, in-room safe, desk, free WiFi

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Ibraheem Al khaleel st., Makkah, 24231
  • Place, Great Mosque of Makkah
    ‪15 min walk‬
  • Place, The Clock Towers
    ‪15 min walk‬
  • Place, Kaaba
    ‪18 min walk‬

Room options

View all photos for Classic Double Room, 1 Bedroom

Classic Double Room, 1 Bedroom | Minibar, in-room safe, desk, free WiFi

Classic Double Room, 1 Bedroom

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Minibar, in-room safe, desk, free WiFi

Triple Room

  • 323 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, free WiFi

Quadruple Room

  • 323 sq ft
  • Sleeps 4
  • 4 Twin Beds

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About the neighborhood

Makkah

Located in Makkah City Center, Palestine Hotel Makkah is a leisurely stroll from popular sights such as Great Mosque of Makkah and The Clock Towers. This 565-room hotel welcomes guests with conveniences like a restaurant, 24-hour room service, and free in-room WiFi.

What's nearby

  • Souk Al-Khalil - 15 min walk - 0.8 miles
  • Great Mosque of Makkah - 15 min walk - 0.8 miles
  • The Clock Towers - 15 min walk - 0.8 miles
  • King Fahad Gate - 15 min walk - 0.8 miles
  • Kaaba - 18 min walk - 1.0 mile

Getting around

  • Makkah Station - 12 min drive
  • King Abdulaziz Intl. Airport (JED) - 71 min drive

Restaurants

  • ‪Swiss Express - ‬12 min walk
  • ‪Bateel Elan - ‬11 min walk
  • ‪The Coffee Address - ‬10 min walk
  • ‪Almsharf Lounge - ‬11 min walk
  • ‪Patras - باتراس - ‬15 min walk

About this property

Palestine Hotel Makkah

Hotel with a restaurant, near Great Mosque of Makkah
Guests of Palestine Hotel Makkah enjoy access to free WiFi in public areas, conference space, and a business center. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include express check-in, express check-out, and free newspapers.
Guests can expect to find free WiFi and LCD TVs with cable channels. Refrigerators, minibars, and hair dryers are also available.

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voco Makkah by IHG
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 2 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 2 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.
Property Registration Number 10001899

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Only Muslims can enter the holy cities of Mecca and Medina.
  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Couples must provide proof of marriage to share a room.
  • No alcohol is served or permitted at Palestine Hotel Makkah.

Property is also known as

Hotel Palestine Makkah
Palestine Hotel Makkah
Palestine Hotel Makkah Mecca
Palestine Makkah
Palestine Makkah Hotel
Palestine Makkah Mecca
Palestine Hotel Makkah Hotel
Palestine Hotel Makkah Makkah
Palestine Hotel Makkah Hotel Makkah

Frequently asked questions

What can I see near Palestine Hotel Makkah?

This hotel is situated in Makkah City Center within a short 14-minute walk of Great Mosque of Makkah and also 18 minutes on foot from Kaaba. You'll also find King Fahad Gate and Souk Al-Khalil less than a mile away.

How much does it cost to stay at Palestine Hotel Makkah?

As of Dec 3, 2025, prices found for a 1-night stay for 2 adults at Palestine Hotel Makkah on Dec 15, 2025 start from $173.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Palestine Hotel Makkah?

No, this hotel doesn't offer parking.

Does Palestine Hotel Makkah feature a casino?

No, Palestine Hotel Makkah doesn't have a casino.

Is there an indoor pool at Palestine Hotel Makkah?

No, there is no indoor pool at this hotel.

Is Palestine Hotel Makkah good for couples?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and a minibar as well as a restaurant.

Does Palestine Hotel Makkah have a hot tub?

No, there isn't a spa tub at this hotel.

Does Palestine Hotel Makkah feature a restaurant that includes a breakfast menu?

No, Palestine Hotel Makkah doesn't have a restaurant that serves breakfast.

Does Palestine Hotel Makkah allow pets to stay free of charge?

No, pets and service animals aren't allowed at Palestine Hotel Makkah.

Are there connecting rooms at Palestine Hotel Makkah?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Palestine Hotel Makkah?

No, there aren't any guestrooms with balconies at Palestine Hotel Makkah.

Palestine Hotel Makkah Reviews

Reviews

6.4
Rating 10 - Excellent. 9 out of 59 reviews
Rating 8 - Good. 20 out of 59 reviews
Rating 6 - Okay. 12 out of 59 reviews
Rating 4 - Poor. 8 out of 59 reviews
Rating 2 - Terrible. 10 out of 59 reviews

6.2/10

Cleanliness

6.4/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Faroug, orlando

Stayed 1 night in Feb 2025

8/10 Good

Yosra, Lafayette

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Syed Muhammad Asif

Stayed 5 nights in Oct 2024

10/10 Excellent

BASEERAT

Stayed 3 nights in Aug 2024

6/10 Okay

Mujda

Stayed 5 nights in Aug 2024

6/10 Okay

Mohammed

Traveled with family
Stayed 2 nights in May 2021

2/10 Terrible

Verified traveler

Stayed 1 night in Apr 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
The online pictures do not reflect the actual conditions of the Hotel. It needs a lot of cleaning. I asked to change the first room they gave me, because it needed more cleaning in the bathroom. Ms. Alkndary kindly changed the room to an OK one. The new one did not have a chair, the freg. Was out of its place. I chose the hotel based on its online pictures.
Stayed 2 nights in Dec 2019

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks
Stayed 1 night in Dec 2019

8/10 Good

Mohammed

Stayed 2 nights in Dec 2019

2/10 Terrible

Zainulislam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The conditon of the room wasnt good as compared to price.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Stay was Okay

The Hotel is okay, but the receptionist took lot of time to find the reservation. They need to improve their skills and don't waste the time of customers.
Stayed 1 night in May 2019

10/10 Excellent

Elbarra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice

Nice, I'll back again
Stayed 1 night in May 2017

10/10 Excellent

AHMED, Riyadh

Liked: Cleanliness, property conditions & facilities, room comfort

suitable

Comfort and pleasant

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Needs renovation.

Front desk and guest services need improvement. Rooms are not as promised. Bathrooms are not in good shape. Overall, this hotel needs renovation.

8/10 Good

ASIF

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Hazem, Cairo, Egypt

Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible Experience

Unfortunately. the hotel room was very bad: 1. My room (and most of the hotel floors) was very smelly. 2. The room did not have internet. 3. The bed sheets were looking un-clean.

8/10 Good

mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mohammed, Riyadh

Disliked: Room comfort

Dissappointing

Big issue with reservation. Hotel missed the original reservation and was inflexible to re-activate. Had to create a new booking waiting for another employee to cancel original order. Overall, not as good as I thought it was. Zero room facilities (usually found in 3 star hotels: tea, coffee, glasses, water, Nothing)

2/10 Terrible

usman, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Over priced, under value

Had to book at last minute as guys at "Hotel Rowaa Golden", refused to accept by CONFIRMED booking made through website HOTELS.COM. Had to pay double the money for half the service. Only good thing was that it was closer to haraam than Rowaa Golden, but still over rated and over priced

8/10 Good

Mohammed. , London.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenience to all entities

The whole experience is good as it close to local shopping parade food & etc. Hotel got oun transport to main gate every 10 min whic is excellent. I will stay again it's well worth the monie.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good for family.

The rooms were terrible. They smelled bad and there were a lot of old folks with their room doors open all over our floor. It seemed more like a Old folks home than a hotel. We immediately requested a refund from the hotel upon seeing the rooms and thankfully they were nice enough to grant it. The guy at the check in counter was very friendly. The hotel is less than 10 mins walk from the Haram.

8/10 Good

MOHAMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

short stay in Makkah on 5-6 Dec.14

It was nice, clean and comfortable. The visit to Holy Haram was also facilitated with the help of hotel's shuttle bus.

8/10 Good

Naim Akhtar, Riyadh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

It was all satisfactory.

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