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Recent guest reviews

Very convenient Location. Beautiful decor. Friendly staff.

Rooms were very dirty and carpets smell bad over all room were not upto 5 star at all. This whole hotel needs new carpet

We have been asked to wait about an hour for the room ti be ready.

It was bad serves bad food best left crowded it was experience I do note stay in thes hotel in ramaden

Every thing was fine except the booking we had to pay extra money to get the room we booked.

Great hotel and loved th staff The hotel was very clean

Wonderful Hotel with excellent location, however need to work on their in room dining menu as it is very limited. Also the elevator system is confusing and need to have sign board inside each one to indicate where to go.

Excellent. Would go again to same hotel. If you are late for prayers the Jamaat starts right in the lobby downstairs

I took a Kabba View and I LOVED the view which was a breathtaking one and couldn't sleep when I was supposed to sleep as I was sitting on the comfy sofa watching the Kabba and masjid Haram. Very nice hotel however the elevators are not all working and sometimes are delayed. It's a bit of walk to Masjid but I didn't mind.

Thanks to you and will come back again for sure.

Coming back to the same hotel every time I go to Macca

good location luxurious Good breakfast close to kaabah

Convenient location luxurious Good breakfast ................................ every thing good

good location luxurious Good breakfast close to kaabah

Amazing beautiful hotel. A+ breakfast and service. Clean rooms.

This was our second time around to have stayed in Makkah Clock Tower - A Fairmont Hotel, and we were not disappointed. However, one thing that MCT needs to improve on is telephone customers' service because it takes tantalizingly long before someone picks up the line, and then eternity to respond to your query. Also, brochures kept in rooms for customers' info need to be replaced as most are torn & are somewhat illegible. Other than these hiccups, the place is just as grand as ever. In fact this hotel has now become a Hot Favorite place for me and my family. It will not be fair not to mention floor manager (sorry forgot his name) and one Mr. Shami who were extra cordial, professional and helpful to us and other customers during the breakfast. I am still sticking by the initial Review of this hotel I wrote after my stay here in June 2015. Hopefully the management brings up the needed improvements.

I had a very comfortable stay with the family. Azan in the room was pleasurable. Would come back!

Walk is still too long from Haram door to room door. Have to go through a mall entirely and then change 3 elevators.

King Abdul Aziz Endownment Mecca

Hotel highlights

  • Walking distance to Kaaba and Great Mosque of Mecca
  • Free WiFi in public areas
  • Onsite dining
  • Spa

King Fahad Gate is within a 5-minute walk of Makkah Clock Royal Tower - A Fairmont Hotel while other popular sites like Kaaba are within a 15-minute stroll. This 5-star hotel welcomes guests with 1650 rooms and conveniences like a full-service spa, a 24-hour fitness center, and a conference center. Centrally located in Mecca, the hotel is connected to a shopping center and also a short walk from Great Mosque of Mecca and Abraj Al-Bait Towers.


Dining

There are multiple options for onsite dining with 10 restaurants, including Atyaf, which specializes in international cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 7:30 AM to 10 AM.


Rooms

All 1650 soundproofed accommodations feature sitting areas. Guests can expect WiFi and 32-inch LCD TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and Select Comfort beds with Egyptian cotton sheets ensure a restful night. Washers/dryers, minibars, and coffee makers are also standard.


Property features

Guests staying at Makkah Clock Royal Tower - A Fairmont Hotel enjoy access to a full-service spa, a health club, and free WiFi in public areas. Transportation is made easy with limo/town car service. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a conference center, a business center, and a free kid's club.

Room options

Quadruple Room (Residential Quad Haram View)

4 Twin Beds | Sleeps 4

Studio, 2 Twin Beds, City View

2 Twin Beds | Sleeps 3

Junior Suite, View (Kaaba)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Signature Room, 2 Double Beds, View (Kaaba)

2 Double Beds | Sleeps 3

Guest reviews for Makkah Clock Royal Tower - A Fairmont Hotel

Everyone (12) Business (1) Couples (2) Family (7) Friends (3)
4
Families

Very convenient Location. Beautiful decor. Friendly staff.

By on May 24, 2019

Review comment responded on May 26, 2019

Dear Guest, Thank you for the precious time you spent to share your opinion with us about your stay. Appreciating your feedback about our location in the heart of Makkah which is definitely one of our privileges we are proud of, we are pelased taht our deocr and staff have met your expectations. We look forward to serving you in the future.

4
Everyone

By on Apr 17, 2019

Review comment responded on Apr 17, 2019

Thank you for your review, look forward to welcoming you in your next visit to Makkah with a promise to provide you with a better service that meets your expectations.

4
Everyone

By on Feb 14, 2019

Review comment responded on Apr 1, 2019

Thank you for your review, look forward to welcoming you in your next visit to Makkah with a promise to provide you with a better service that meets your expectations.

1
Everyone

Rooms were very dirty and carpets smell bad over all room were not upto 5 star at all. This whole hotel needs new carpet

By , from San Antonio on Nov 9, 2018

Review comment responded on Nov 10, 2018

Thank you, Latif, for your candid feedback. Please note that this information has been passed on to the concerned staff we look forward to your next visit

4
Everyone

We have been asked to wait about an hour for the room ti be ready.

By on Jul 7, 2018

Review comment responded on Jul 13, 2018

Thank you for your review

2
Everyone

It was bad serves bad food best left crowded it was experience I do note stay in thes hotel in ramaden

By , from kuwait on May 23, 2018

Review comment responded on Jul 11, 2018

Thank you for your message

4

am rah trip

Everyone

Every thing was fine except the booking we had to pay extra money to get the room we booked.

By , from riyadh; saudi Arabia on Oct 19, 2017

5
Everyone

Great hotel and loved th staff The hotel was very clean

By , from jeddah saudi arabia on Oct 1, 2017

4

excellent location

Everyone

Wonderful Hotel with excellent location, however need to work on their in room dining menu as it is very limited. Also the elevator system is confusing and need to have sign board inside each one to indicate where to go.

By on May 18, 2017

5

very very convenient. opens right into haram.

Everyone

Excellent. Would go again to same hotel. If you are late for prayers the Jamaat starts right in the lobby downstairs

By , from Qatar on Apr 6, 2017

Makkah Clock Royal Tower - A Fairmont Hotel

King Abdul Aziz Endownment, Mecca, 21955
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