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Hotel Pullman ZamZam Makkah

5.0 star property
Luxury hotel with 2 restaurants connected to a shopping center in Makkah

Choose dates to view prices

Photo gallery for Hotel Pullman ZamZam Makkah

2 restaurants, breakfast, lunch, dinner served; international cuisine
Property video
Exterior
Deluxe Junior Suite, 2 Single Size Beds, City View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
Deluxe Junior Suite, 2 Single Size Beds, City View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
Abraj Al-bait., Central Area Ajyad, Makkah, 21955
  • Place, Great Mosque of Makkah
    ‪2 min walk‬
  • Place, The Clock Towers
    ‪2 min walk‬
  • Place, Kaaba
    ‪6 min walk‬

Room options

View all photos for Classic Room, 2 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 2 Single Size Beds, City View

7.8 out of 10
Good
(35 reviews)
  • 398 sq ft
  • City view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Classic Room, 2 Single Size Beds, Haram View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 2 Single Size Beds, Haram View

  • 398 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Classic Room, 4 Single Size Beds, City View

Classic Room, 4 Single Size Beds, City View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 4 Single Size Beds, City View

7.0 out of 10
Good
(7 reviews)
  • 398 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Classic Junior Suite, 2 Single Size Beds, City View

Classic Junior Suite, 2 Single Size Beds, City View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Junior Suite, 2 Single Size Beds, City View

  • 484 sq ft
  • City view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Classic Accessible, 2 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Accessible, 2 Single Size Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Classic Room, 2 Single Size Beds, Haram Courtyard View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 2 Single Size Beds, Haram Courtyard View

7.4 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds

View all photos for Classic Room, 3 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 3 Single Size Beds, City View

  • 1 bedroom
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Classic Room, 3 Single Size Beds, Haram View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 3 Single Size Beds, Haram View

  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds

View all photos for Deluxe Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

  • 1 bedroom
  • Sleeps 7
  • 1 King Bed

View all photos for Deluxe Junior Suite, 2 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Junior Suite, 2 Single Size Beds, City View

  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Presidential Suite, 1 King Bed with Sofa bed, City View (Deluxe)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Presidential Suite, 1 King Bed with Sofa bed, City View (Deluxe)

  • City view
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View

  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

  • 1 bedroom
  • City view
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Single Size Beds, City View

  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Size Beds, Haram Courtyard View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Single Size Beds, Haram Courtyard View

  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Size Beds, Partial Kaaba View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Single Size Beds, Partial Kaaba View

  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Room 2 Single beds ( Haram View )

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room 2 Single beds ( Haram View )

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds

View all photos for Classic Suite, Multiple Beds, Courtyard View

Classic Suite, Multiple Beds, Courtyard View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Suite, Multiple Beds, Courtyard View

  • Sleeps 7
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Suite, 1 King Bed

  • City view
  • Sleeps 7
  • 1 King Bed

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Swissôtel Makkah

Makkah City Center
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 1,002 reviews
$274 nightly
The price is $331
Jan 3 - Jan 4, 2026
Total with taxes and fees
Swissôtel Makkah

About the neighborhood

Makkah

Located in Makkah City Center, Hotel Pullman ZamZam Makkah is next to popular attractions like Great Mosque of Makkah and The Clock Towers. This 1315-room, 5-star hotel has 2 restaurants and 24-hour room service, along with free in-room WiFi. Centrally located in Makkah, the hotel is connected to a shopping center, and a short walk from Kaaba and King Fahad Gate.

What's nearby

  • Great Mosque of Makkah - 2 min walk - 0.1 miles
  • The Clock Towers - 2 min walk - 0.1 miles
  • King Fahad Gate - 3 min walk - 0.2 miles
  • Kaaba - 6 min walk - 0.3 miles
  • Well of Zamzam - 8 min walk - 0.4 miles

Getting around

  • Makkah Station - 12 min drive
  • King Abdulaziz Intl. Airport (JED) - 71 min drive

Restaurants

  • ‪Brew92 - ‬4 min walk
  • ‪Swiss Express - ‬1 min walk
  • ‪Almsharf Lounge - ‬1 min walk
  • ‪Mado مادو - ‬4 min walk
  • ‪Al Tazaj | الطازج - ‬1 min walk

About this property

Hotel Pullman ZamZam Makkah

Luxury hotel with 2 restaurants connected to a shopping center in Makkah
Hotel Pullman ZamZam Makkah features free WiFi in public areas, meeting rooms, and conference space. Valet parking is available for SAR 400 per day, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and securing valuables. Other amenities at this luxury hotel include a computer station, a library, and free newspapers.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and Select Comfort beds with Egyptian cotton sheets ensure a restful night. Dining areas, sitting areas, and minibars are other standard amenities. Housekeeping is available on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Swissôtel Makkah
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 1,002 reviews
$274 nightly
The price is $331
Jan 3 - Jan 4, 2026
Total with taxes and fees
Swissôtel Makkah

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Valet parking on site (SAR 400 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 90 per person
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Al Yasmine
  • Al Zahra
  • Tea Garden

Things to do

  • Library
  • Shopping mall

Family friendly

  • Dining table
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 33 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Dining table
  • Minibar
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 AM
Early check-in subject to availability
Early check-in fee: SAR 400
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: SAR 400

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 6 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for SAR 400.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SAR 90 per person
  • Valet parking fee: SAR 400 per day
  • Early check-in fee: SAR 400 (subject to availability)
  • Late check-out fee: SAR 400 (subject to availability)
  • Rollaway bed fee: SAR 400.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).
Property Registration Number 10001442

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Only Muslims can enter the holy cities of Mecca and Medina.
  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Couples must provide proof of marriage to share a room.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served or permitted at Hotel Pullman ZamZam Makkah.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hotel Pullman ZamZam Makkah
Hotel Pullman ZamZam Makkah Mecca
Pullman Makkah Hotel
Pullman ZamZam Hotel
Pullman ZamZam Makkah
Pullman ZamZam Makkah Mecca
ZamZam Makkah Hotel
ZamZam Pullman
ZamZam Pullman Hotel
ZamZam Pullman Makkah Hotel
Pullman Zamzam Makkah Makkah
Hotel Pullman ZamZam Makkah Hotel
Hotel Pullman ZamZam Makkah Makkah
Hotel Pullman ZamZam Makkah Hotel Makkah

Frequently asked questions

Is a free cancellation option available at Hotel Pullman ZamZam Makkah?

Hotel Pullman ZamZam Makkah offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Pullman ZamZam Makkah?

As of Dec 6, 2025, prices found for a 1-night stay for 2 adults at Hotel Pullman ZamZam Makkah on Jan 6, 2026 start from $228.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hotel Pullman ZamZam Makkah?

This hotel is situated in Makkah City Center within a 10-minute walk of Great Mosque of Makkah and Kaaba. You'll also find King Fahad Gate and Well of Zamzam less than a mile away.

Is parking available on site at Hotel Pullman ZamZam Makkah?

Yes, valet parking is offered for SAR 400 per day.

Does Hotel Pullman ZamZam Makkah have a casino on the premises?

No, Hotel Pullman ZamZam Makkah doesn't have a casino.

Is there an indoor pool at Hotel Pullman ZamZam Makkah?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Pullman ZamZam Makkah?

Amenities that appeal to couples at this hotel include a comfy mattress, around-the-clock room service, and a minibar.

Are there hot tubs at Hotel Pullman ZamZam Makkah?

No, there isn't a spa tub at this hotel.

Does Hotel Pullman ZamZam Makkah feature a restaurant that includes a breakfast menu?

Yes, Hotel Pullman ZamZam Makkah has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Hotel Pullman ZamZam Makkah allow pets to stay free of charge?

No, pets aren't allowed at Hotel Pullman ZamZam Makkah.

Are there connecting rooms at Hotel Pullman ZamZam Makkah?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Can I book a room with a balcony at Hotel Pullman ZamZam Makkah?

No, there aren't any guestrooms with balconies at Hotel Pullman ZamZam Makkah.

Hotel Pullman ZamZam Makkah Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 362 out of 1001 reviews
Rating 8 - Good. 202 out of 1001 reviews
Rating 6 - Okay. 165 out of 1001 reviews
Rating 4 - Poor. 105 out of 1001 reviews
Rating 2 - Terrible. 167 out of 1001 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Muhammad

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 👏👏👏
Stayed 2 nights in Aug 2025

10/10 Excellent

Molai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Aug 2025

6/10 Okay

Hanaa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall was good. 5 min to Haram. Rooms need some OSD.
Stayed 4 nights in Aug 2025

10/10 Excellent

Akbar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 5 nights in Aug 2025

10/10 Excellent

Shamso

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abdullahrahman made the check-in process easy.
Stayed 2 nights in Aug 2025

10/10 Excellent

Arsalan

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Best Hotel Around Haram.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sharjeel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Issue with the room when we checked in and then we talked to the duty manager Mohammad he is very polite and accommodating person he listen our issue and Asked desk staff Ahmad to help us and Ahmad gave us some good options and finally we pay some extra and upgraded to Presidential suite. That is a lovely option as we have Haram view Alhamdulillah. Again thanks for Mohammed and Ahmed for making our stay very comfortable.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kabir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to Al-Haram. Staffs are helpful. Cons: I wish all elevators are straight connected to the ground (lower) level.
Stayed 2 nights in Aug 2025

4/10 Poor

Hammad

Stayed 1 night in Aug 2025

8/10 Good

Atif

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best customer service. Very cooperative staff. Especially Muhanad from front desk.
Stayed 5 nights in Apr 2025

10/10 Excellent

Abdelmohsen Abdelrazik Abdelmohsen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Closeness to the Haram
Stayed 2 nights in Aug 2025

10/10 Excellent

Ahmed

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very helpful and familiar, willing to do any thing for happy stay. The hotel staff upgraded my booking from room with 2 queen beds to 2 bedroom hotel apartment for free, for more easy and happy stay.
Stayed 2 nights in Aug 2025

8/10 Good

Ali shan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
There was no microwave which drives us crazy
Stayed 5 nights in Aug 2025

10/10 Excellent

md

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access
Stayed 3 nights in Aug 2025

4/10 Poor

Shamso

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
O
Stayed 4 nights in Aug 2025

4/10 Poor

Ratin, Brooklyn

Liked: Staff & service
Disliked: Cleanliness
Room condition is so bad this is old room
Stayed 5 nights in Aug 2025

10/10 Excellent

Saeed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I

Amazing location and great service. Buffet breakfast was second to none specially Shehzad Ahmed the person covering the area my family and myself were seated was the best. We missed him on the day he was off. Excellent place to stay. We really enjoyed staying here. My wife and kids are already asking me to come back and stay here next year. Amazing place. Highly recommended. Saeed Mian.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Haram
Stayed 5 nights in Aug 2025

10/10 Excellent

AbdulHafeedh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Saila

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable to stay. Near Kaba
Stayed 2 nights in Jul 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Apr 2025

10/10 Excellent

Fatoumata

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 4 nights in Jul 2025

8/10 Good

Mohamad

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Located in the clock tower building, so among the closest to the Kaaba. Great shopping in the building itself, self contained, crowded lifts, overpriced, but choices are limited when its comes to accomodation in the area. Rooms could defintely get a make over, bathrooms aged and need attention. Breakfast however was amazing.
Stayed 2 nights in Jul 2025

2/10 Terrible

Zarifa

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I didn’t get the room
Stayed 1 night in Jul 2025

6/10 Okay

Amna

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
B
Stayed 3 nights in Jul 2025

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