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Zamzam Pullman Makkah

4.0 star property

Choose dates to view prices

Photo gallery for Zamzam Pullman Makkah

2 restaurants; breakfast, lunch, and dinner served
Property video
View from property
Massages
Meeting facility

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Abraj Al-bait., Central Area Ajyad, Makkah, 21955
  • Place, Great Mosque of Makkah
    ‪2 min walk‬
  • Place, The Clock Towers
    ‪2 min walk‬
  • Place, Kaaba
    ‪7 min walk‬

Room options

View all photos for Classic Room, 2 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 2 Single Size Beds, City View

7.8 out of 10
Good
(35 reviews)
  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 2 Single Size Beds, Haram View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 2 Single Size Beds, Haram View

  • 398 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 4 Single Size Beds, City View

Classic Room, 4 Single Size Beds, City View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 4 Single Size Beds, City View

7.0 out of 10
Good
(8 reviews)
  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Classic Junior Suite, 2 Single Size Beds, City View

Classic Junior Suite, 2 Single Size Beds, City View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Junior Suite, 2 Single Size Beds, City View

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, City View (Accessible)

Deluxe Room, 2 Twin Beds, City View (Accessible) | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Twin Beds, City View (Accessible)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 398 sq ft
  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 2 Single Size Beds, Haram Courtyard View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 2 Single Size Beds, Haram Courtyard View

7.4 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 3 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 3 Single Size Beds, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds
  • Free WiFi

View all photos for Classic Room, 3 Single Size Beds, Haram View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 3 Single Size Beds, Haram View

  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds
  • Free WiFi

View all photos for Deluxe Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

Deluxe Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Junior Suite, 2 Single Size Beds, City View

Deluxe Junior Suite, 2 Single Size Beds, City View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Junior Suite, 2 Single Size Beds, City View

  • City view
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds
  • Free WiFi

View all photos for Presidential Suite, 1 King Bed with Sofa bed, City View (Deluxe)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Presidential Suite, 1 King Bed with Sofa bed, City View (Deluxe)

  • City view
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View

  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

  • City view
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Single Size Beds, City View

  • City view
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Single Size Beds, Haram Courtyard View

Courtyard view

Deluxe Room, 2 Single Size Beds, Haram Courtyard View

  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Single Size Beds, Partial Kaaba View

View from property

Deluxe Room, 2 Single Size Beds, Partial Kaaba View

  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room 2 Single beds ( Haram View )

View from property

Deluxe Room 2 Single beds ( Haram View )

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Suite, Multiple Beds, Courtyard View

Classic Suite, Multiple Beds, Courtyard View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Suite, Multiple Beds, Courtyard View

  • Sleeps 7
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

Classic Suite, Multiple Beds, City View (Executive)

  • Sleeps 7
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

About the neighborhood

Makkah

Located in Makkah City Center, Zamzam Pullman Makkah is next to popular attractions like Great Mosque of Makkah and The Clock Towers. This 1315-room, 4-star hotel has a full-service spa along with free in-room WiFi and a gym. Centrally located in Makkah, the hotel is connected to a shopping center, and a short walk from Kaaba and King Fahad Gate.

What's nearby

  • Great Mosque of Makkah - 2 min walk - 0.1 miles
  • The Clock Towers - 2 min walk - 0.1 miles
  • King Fahad Gate - 3 min walk - 0.2 miles
  • Kaaba - 7 min walk - 0.4 miles
  • Well of Zamzam - 8 min walk - 0.5 miles

Getting around

  • Makkah Station - 10 min drive
  • King Abdulaziz Intl. Airport (JED) - 72 min drive

Restaurants

  • ‪Brew92 - ‬4 min walk
  • ‪Swiss Express - ‬1 min walk
  • ‪Almsharf Lounge - ‬1 min walk
  • ‪Al Tazaj | الطازج - ‬1 min walk
  • ‪Business Lounge / صالة رجال الاعمال - ‬2 min walk

About this property

Zamzam Pullman Makkah

Guests staying at Zamzam Pullman Makkah enjoy access to a full-service spa, a gym, and free WiFi in public areas. Valet parking is available for SAR 287.50 per day, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include meeting rooms, conference space, and a computer station.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and Select Comfort beds with Egyptian cotton sheets ensure a restful night. Dining areas, sitting areas, and minibars are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Enaya. Services include massages. The spa is open select days.

Similar properties

Daily buffet breakfast for a fee
Swissôtel Al Maqam Makkah
Makkah City Center
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, 1,000 reviews
$153 nightly
The price is $185
Jun 7 - Jun 8
Total with taxes and fees
Swissôtel Al Maqam Makkah

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Valet parking on site (SAR 287.50 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 90 per person
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Al Yasmine
  • Al Zahra
  • Tea Garden

Things to do

  • Full-service spa
  • Gym
  • Library
  • Shopping mall

Family friendly

  • Dining table
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • Computer station
  • Meeting rooms

Full-service spa

  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 33 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Dining table
  • Minibar
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 AM

Early check-in subject to availability

Early check-in fee: SAR 400

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: SAR 400

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

A valid permit to perform Hajj must be presented at the airport and check-in at the property from May 1-June 10, 2026.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 6 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for SAR 400.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SAR 90 per person
  • Valet parking fee: SAR 287.50 per day
  • Early check-in fee: SAR 400 (subject to availability)
  • Late check-out fee: SAR 400 (subject to availability)
  • Rollaway bed fee: SAR 400.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).
Property Registration Number 10001442

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Only Muslims can enter the holy cities of Mecca and Medina.
  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Couples must provide proof of marriage to share a room.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served or permitted at Zamzam Pullman Makkah.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hotel Pullman ZamZam Makkah

Hotel Pullman ZamZam Makkah Mecca

Pullman Makkah Hotel

Pullman ZamZam Hotel

Pullman ZamZam Makkah

Pullman ZamZam Makkah Mecca

ZamZam Makkah Hotel

ZamZam Pullman

ZamZam Pullman Hotel

ZamZam Pullman Makkah Hotel

Pullman Zamzam Makkah Makkah

Hotel Pullman ZamZam Makkah Hotel

Hotel Pullman ZamZam Makkah Makkah

Hotel Pullman ZamZam Makkah Hotel Makkah

Frequently asked questions

Is a free cancellation option available at Zamzam Pullman Makkah?

Zamzam Pullman Makkah offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Zamzam Pullman Makkah?

As of May 30, 2026, prices found for a 1-night stay for 2 adults at Zamzam Pullman Makkah on Jun 16, 2026 start from $185, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Zamzam Pullman Makkah?

This hotel is situated in Makkah City Center within a 10-minute walk of Great Mosque of Makkah and Kaaba. You'll also find King Fahad Gate and Souk Al-Khalil less than a mile away.

Will I be able to park at Zamzam Pullman Makkah?

Yes, valet parking is offered for SAR 287.50 per day.

Is there a spa available at Zamzam Pullman Makkah?

Enaya is the hotel's full-service spa and services include massages. The spa is not open daily but only on select days.

Does Zamzam Pullman Makkah have a casino on the premises?

No, Zamzam Pullman Makkah doesn't have a casino.

Is there an indoor pool at Zamzam Pullman Makkah?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Zamzam Pullman Makkah?

Amenities that appeal to couples at this hotel include 24-hour room service, premium bedding, and a minibar.

Does Zamzam Pullman Makkah have a hot tub?

No, there isn't a spa tub at this hotel.

Does Zamzam Pullman Makkah feature a restaurant that includes a breakfast menu?

Yes, Zamzam Pullman Makkah has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Zamzam Pullman Makkah allow pets to stay free of charge?

No, pets aren't allowed at Zamzam Pullman Makkah.

Does Zamzam Pullman Makkah have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Can I book a room with a balcony at Zamzam Pullman Makkah?

No, there aren't any guestrooms at Zamzam Pullman Makkah that offer a balcony.

Zamzam Pullman Makkah Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 392 out of 1001 reviews
Rating 8 - Good. 191 out of 1001 reviews
Rating 6 - Okay. 160 out of 1001 reviews
Rating 4 - Poor. 97 out of 1001 reviews
Rating 2 - Terrible. 161 out of 1001 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kazi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff clean
Stayed 2 nights in Feb 2026

10/10 Excellent

ISIAQ

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel nailed it this ramadhan. Whoever suggested to start sahoor at 11pm was a genius move. It created a lot of ease and I would definitely definitely stay here again. Also to mention Shahad at the reception. She was the exact opposite of a grumpy manager I initially met. Very welcoming and bright, she is a symbol of what the hotel stands for. The room was comforting and I can't complain about my experience. More than expected.
Stayed 6 nights in Feb 2026

10/10 Excellent

Suliman

Stayed 1 night in Feb 2026

10/10 Excellent

Marine

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good
Stayed 3 nights in Jan 2026

8/10 Good

Fatinah

Stayed 1 night in Feb 2026

10/10 Excellent

Fakhrul

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 5 nights in Dec 2025

10/10 Excellent

Ademola

Stayed 3 nights in Feb 2026

10/10 Excellent

AMJAD

Stayed 1 night in Feb 2026

6/10 Okay

Abdul malik

Liked: Cleanliness, amenities
The front staff was not helpful at all. They keep saying check in at 4pm even though yours indicates 2pm. We had to approach the DM Mr Badr and Mr Mustafa for help who got us checked in within 20mins. Thankful for their help and they should be appreciated for their service
Stayed 6 nights in Jan 2026

4/10 Poor

Lutf ur Rehman

Stayed 4 nights in Feb 2026

10/10 Excellent

Muhammad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really Good prayer Hall, just needs a bathroom or atleast Wudu Area
Stayed 4 nights in Feb 2026

10/10 Excellent

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 4 nights in Jan 2026

10/10 Excellent

Majib

Stayed 4 nights in Feb 2026

6/10 Okay

Raj khan

Disliked: Staff & service
staff lacks communication, room for the price was average in cleanliness
Stayed 1 night in Feb 2026

10/10 Excellent

Shoaib

Stayed 5 nights in Jan 2026

10/10 Excellent

Aayesha

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 4 nights in Jan 2026

6/10 Okay

Md

Liked: Cleanliness
Yes
Stayed 3 nights in Feb 2026

10/10 Excellent

Khader

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything is good
Stayed 4 nights in Jan 2026

10/10 Excellent

REZAUL

Traveled with family
Liked: Cleanliness, staff & service, amenities
clean room. friendly staff.
Stayed 2 nights in Dec 2025

8/10 Good

Hidayat

Stayed 3 nights in Jan 2026

10/10 Excellent

Abdullah Ayyub, Bridgetown

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 5 nights in Jan 2026

10/10 Excellent

Muhammad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s good hotel to stay
Stayed 3 nights in Jan 2026

2/10 Terrible

Rashida Nigar

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely dirty and outdated with bad crowds. Hotel needs a complete Reno job
Stayed 4 nights in Jan 2026

10/10 Excellent

Shamim

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very good front desk staff and house keeping.
Stayed 3 nights in Jan 2026

10/10 Excellent

Mohammed Asim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay overall!
Stayed 1 night in Jan 2026

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