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Within a short walk of King Fahad Gate, Hotel Pullman ZamZam Makkah is within 2 miles (3 km) of Abraj Al-Bait Towers. This 1315-room, 5-star hotel has 2 restaurants and a coffee shop/café, along with free in-room WiFi. It's in central Mecca and also close to Well of Zamzam and Great Mosque of Mecca.


Enjoy dining at Al Zahra, one of 2 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with breakfast, served for a fee from 6:30 AM to 10:30 AM.


All 1315 air-conditioned accommodations feature kitchenettes and space to spread out with dining areas and sitting areas. Guests can expect 32-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and Select Comfort beds with Egyptian cotton sheets ensure a restful night. Other standard amenities include sofa beds, minibars, and safes.

Property features

At Hotel Pullman ZamZam Makkah, guests have access to free WiFi in public areas, a computer station, and a library. Valet parking is available for SAR 250 per day, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free newspapers, a porter/bellhop, and an ATM.


  • Free WiFi in rooms and public areas
  • Onsite dining
  • Concierge services
  • 24-hour front desk

Hotel Amenities

Hotel Amenities

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A computer station is located on site and high-speed wireless Internet access is complimentary. This 5-star property offers access to limo/town car service and meeting rooms. 3 meeting rooms are available. This Art Deco hotel also offers a library, tour/ticket assistance, and multilingual staff. Parking is available onsite for a surcharge.

Hotel Pullman ZamZam Makkah has designated areas for smoking.

  • Number of floors - 33 
  • Number of buildings/towers - 1 
  • ATM/banking 
  • Shopping on site 
  • Luggage storage 
  • Offsite parking reservations required 
  • Valet parking (surcharge) 
  • Computer station 
  • Snack bar/deli 
  • Year Built 2005 
  • Conference space size (meters) - 100 
  • Porter/bellhop 
  • Multilingual staff 
  • Free newspapers in lobby 
  • Breakfast available (surcharge) 
  • Library 
  • Coffee shop or café 
  • 24-hour front desk 
  • Total number of rooms - 1315 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Tours/ticket assistance 
  • Free WiFi 
  • Limo or Town Car service available 
  • Meeting rooms 
  • Number of restaurants - 2 
  • Number of meeting rooms - 3 
  • Designated smoking areas 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Kitchenette  
  • Snack bar/deli  
  • Separate dining area  
  • Sofa bed  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi


Valet parking (surcharge), Offsite parking reservations required

Room Amenities

Hotel Pullman ZamZam Makkah offers 1315 air-conditioned accommodations with minibars and safes. Accommodations have separate sitting areas and are furnished with single sofa beds and desks. Select Comfort beds feature Egyptian cotton sheets and premium bedding. Accommodations at this 5-star hotel have kitchenettes with separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Mecca hotel provides complimentary wired and wireless high-speed Internet access. 32-inch flat-screen televisions come with premium satellite channels. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Kitchenette 
  • Sofa bed size 
  • In-room climate control (air conditioning) 
  • Premium bedding 
  • Separate sitting area 
  • Sofa bed 
  • Iron/ironing board (on request) 
  • Turndown service 
  • Blackout drapes/curtains 
  • Separate dining area 
  • Daily housekeeping 
  • Free toiletries 
  • Egyptian-cotton sheets 
  • Sleep Number by Select Comfort mattress 
  • Premium TV channels 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Air conditioning 
  • Minibar 
  • Hair dryer 
  • Bathtub or shower 
  • In-room safe 
  • Desk 
  • Satellite TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Private bathroom 
  • Room service (24 hours) 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Breakfast is available for a surcharge and served each morning between 6:30 AM and 10:30 AM.

Al Zahra - This restaurant serves breakfast, lunch, and dinner.

Al Yasmine - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Tea Garden - This coffee shop specializes in international cuisine and serves light fare only. Open 24 hours.

24-hour room service is available.


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies


Minimum check-in age is 18

Check-in time starts at 5 PM

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.


Check-out time is noon

Payment types


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: SAR 90.00 per person (approximately)
  • Fee for wireless Internet in public areas: SAR 20 per hour (rates may vary)
  • Valet parking fee: SAR 250 per day
  • Early check-in fee: SAR 200
  • Late check-out fee: SAR 200
  • Rollaway bed fee: SAR 150 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Pullman ZamZam Makkah
  • Hotel Pullman ZamZam Makkah Mecca
  • Pullman Makkah Hotel
  • Pullman ZamZam Hotel
  • Pullman ZamZam Makkah
  • Pullman ZamZam Makkah Mecca
  • ZamZam Makkah Hotel
  • ZamZam Pullman
  • ZamZam Pullman Hotel
  • ZamZam Pullman Makkah Hotel

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina. Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property. Couples wishing to share a room must provide proof of marriage. This property offers transfers from the airport. Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Alcohol is not served or permitted at this property.

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