Hotel Pullman ZamZam Makkah

Choose dates to view prices

Where to?

Dates

April 2026

May 2026

2 restaurants, breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Policies

Good

Popular amenities

Spa
Free WiFi
Restaurant
Air conditioning
Gym

Explore the area

Abraj Al-bait., Central Area Ajyad, Makkah, 21955

Place, Great Mosque of Makkah
‪2 min walk‬
Place, The Clock Towers
‪2 min walk‬
Place, Kaaba
‪6 min walk‬

Room options

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 2 Single Size Beds, City View

Good

City view
398 sq ft
Sleeps 5
2 Twin Beds

Classic Room, 2 Single Size Beds, Haram View

398 sq ft
Sleeps 5
2 Twin Beds

Classic Room, 4 Single Size Beds, City View

Good

City view
398 sq ft
Sleeps 4
4 Twin Beds

Classic Junior Suite, 2 Single Size Beds, City View

City view
484 sq ft
Sleeps 6
2 Twin Beds

Deluxe Room, 2 Twin Beds, City View (Accessible)

Exceptional

City view
398 sq ft
Sleeps 5
2 Twin Beds

Classic Room, 2 Single Size Beds, Haram Courtyard View

Good

1 bedroom
Sleeps 5
2 Twin Beds

Classic Room, 3 Single Size Beds, City View

City view
1 bedroom
Sleeps 4
3 Twin Beds

Classic Room, 3 Single Size Beds, Haram View

1 bedroom
Sleeps 4
3 Twin Beds

Deluxe Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

Exceptional

1 bedroom
Sleeps 7
1 King Bed

Deluxe Junior Suite, 2 Single Size Beds, City View

City view
1 bedroom
Sleeps 6
2 Twin Beds

Presidential Suite, 1 King Bed with Sofa bed, City View (Deluxe)

City view
Sleeps 7
1 King Bed and 1 Double Sofa Bed

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

1 bedroom
Sleeps 7
1 King Bed and 1 Double Sofa Bed

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View

1 bedroom
Sleeps 7
1 King Bed and 1 Double Sofa Bed

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

City view
1 bedroom
Sleeps 7
1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Single Size Beds, City View

City view
1 bedroom
Sleeps 5
2 Twin Beds

Deluxe Room, 2 Single Size Beds, Haram Courtyard View

1 bedroom
Sleeps 5
2 Twin Beds

Deluxe Room, 2 Single Size Beds, Partial Kaaba View

1 bedroom
Sleeps 5
2 Twin Beds

Deluxe Room 2 Single beds ( Haram View )

Exceptional

1 bedroom
Sleeps 5
2 Twin Beds

Classic Suite, Multiple Beds, Courtyard View

Sleeps 7
1 Double Bed and 2 Twin Beds

About the neighborhood

Makkah

Located in Makkah City Center, Hotel Pullman ZamZam Makkah is next to popular attractions like Great Mosque of Makkah and The Clock Towers. This 1315-room, 5-star hotel has a full-service spa along with free in-room WiFi and a gym. Centrally located in Makkah, the hotel is connected to a shopping center, and a short walk from Kaaba and King Fahad Gate.

What's nearby

Great Mosque of Makkah - 2 min walk - 0.1 miles
The Clock Towers - 2 min walk - 0.1 miles
King Fahad Gate - 3 min walk - 0.2 miles
Kaaba - 6 min walk - 0.3 miles
Souk Al-Khalil - 7 min walk - 0.4 miles

Getting around

Makkah Station - 10 min drive
King Abdulaziz Intl. Airport (JED) - 72 min drive

Restaurants

‪Brew92 - ‬4 min walk
‪Swiss Express - ‬1 min walk
‪Almsharf Lounge - ‬1 min walk
‪Mado مادو - ‬4 min walk
‪Al Tazaj | الطازج - ‬1 min walk

About this property

Hotel Pullman ZamZam Makkah

Guests staying at Hotel Pullman ZamZam Makkah enjoy access to a full-service spa, a gym, and free WiFi in public areas. Valet parking is available for SAR 287.50 per day, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include meeting rooms, conference space, and a computer station.

32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and Select Comfort beds with Egyptian cotton sheets ensure a restful night. Dining areas, sitting areas, and minibars are other standard amenities. Housekeeping is available on request.

Recreational amenities at the hotel include a fitness center.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Enaya. Services include massages. The spa is open select days.

Similar properties

55-inch Smart TV with satellite channels, TV

Free WiFi
Restaurant
Air conditioning
Breakfast available

$147 nightly

Apr 18 - Apr 19

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Limo/town car service
Valet parking on site (SAR 287.50 per day)

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 90 per person
2 restaurants
A coffee shop/cafe
Snack bar/deli

Restaurants on site

Al Yasmine
Al Zahra
Tea Garden

Things to do

Full-service spa
Gym
Library
Shopping mall

Family friendly

Dining table
In-room crib
Laundry facilities
Rollaway/extra bed (surcharge)
Separate in-room dining area
Snack bar/deli

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance

Business services

1,076 square feet of conference space
Computer station
Meeting rooms

Full-service spa

Massage
Spa open select days

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)

1 building
33 floors
Annual offsets purchased for at least 10% of carbon footprint
Art Deco architecture
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2005
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Egyptian cotton sheets
Free crib
Hypo-allergenic bedding
Rollaway/extra bed (surcharge)
Select Comfort mattress

Bathroom

Bathrobes
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

32-inch flat-screen TV with premium satellite channels

Food and drink

24-hour room service
Dining table
Minibar
Separate dining area

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board on request
LED lighting
Mobile key entry
Recycling
Safe
Separate sitting area
Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 AM

Early check-in subject to availability

Early check-in fee: SAR 400

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: SAR 400

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

This property doesn't allow pets

Children and extra beds

Children 6 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for SAR 400.0 per night
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately SAR 90 per person
Valet parking fee: SAR 287.50 per day
Early check-in fee: SAR 400 (subject to availability)
Late check-out fee: SAR 400 (subject to availability)
Rollaway bed fee: SAR 400.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and cash

Cashless transactions are available

This property uses a grey water recycling system

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 2:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

Property Registration Number 10001442

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts major credit cards and cash.
This property uses a grey water recycling system.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

Only Muslims can enter the holy cities of Mecca and Medina.
Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
Couples must provide proof of marriage to share a room.
Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No alcohol is served or permitted at Hotel Pullman ZamZam Makkah.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hotel Pullman ZamZam Makkah

Hotel Pullman ZamZam Makkah Mecca

Pullman Makkah Hotel

Pullman ZamZam Hotel

Pullman ZamZam Makkah

Pullman ZamZam Makkah Mecca

ZamZam Makkah Hotel

ZamZam Pullman

ZamZam Pullman Hotel

ZamZam Pullman Makkah Hotel

Pullman Zamzam Makkah Makkah

Hotel Pullman ZamZam Makkah Hotel

Hotel Pullman ZamZam Makkah Makkah

Hotel Pullman ZamZam Makkah Hotel Makkah

Frequently asked questions

Is a free cancellation option available at Hotel Pullman ZamZam Makkah?

Hotel Pullman ZamZam Makkah offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Pullman ZamZam Makkah?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Hotel Pullman ZamZam Makkah on Apr 18, 2026 start from $165, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hotel Pullman ZamZam Makkah?

This hotel is situated in Makkah City Center within a 10-minute walk of Great Mosque of Makkah and Kaaba. You'll also find Souk Al-Khalil and Well of Zamzam less than a mile away.

Will I be able to park at Hotel Pullman ZamZam Makkah?

Yes, valet parking is offered for SAR 287.50 per day.

Is there a spa available at Hotel Pullman ZamZam Makkah?

Enaya is the hotel's full-service spa and services include massages. The spa is not open daily but only on select days.

Does Hotel Pullman ZamZam Makkah have a casino on the premises?

No, Hotel Pullman ZamZam Makkah doesn't have a casino.

Is there an indoor pool at Hotel Pullman ZamZam Makkah?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Pullman ZamZam Makkah?

Amenities that appeal to couples at this hotel include a comfy mattress, around-the-clock room service, and a minibar.

Are there hot tubs at Hotel Pullman ZamZam Makkah?

No, there isn't a spa tub at this hotel.

Does Hotel Pullman ZamZam Makkah feature a restaurant that includes a breakfast menu?

Yes, Hotel Pullman ZamZam Makkah has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Hotel Pullman ZamZam Makkah allow pets to stay free of charge?

No, pets aren't allowed at Hotel Pullman ZamZam Makkah.

Are there connecting rooms at Hotel Pullman ZamZam Makkah?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Can I book a room with a balcony at Hotel Pullman ZamZam Makkah?

No, there aren't any guestrooms with balconies at Hotel Pullman ZamZam Makkah.

Hotel Pullman ZamZam Makkah Reviews

7.2

Good

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

8/10 Good

Nimer

Dec 26, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great view and distance fro al Haram. Elevator are very crowded and you need to wait long time to get one as the hotel is part of crowded complex with 8 other hotels and shopping mall

Stayed 2 nights in Dec 2025

8/10 Good

ahsan

Dec 24, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 1 night in Dec 2025

6/10 Okay

Waqar

Dec 20, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Most of the staff was very accommodating however one room service

Stayed 3 nights in Dec 2025

10/10 Excellent

Mannan, Gilbert

Dec 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Dec 2025

6/10 Okay

Farrukh

Dec 14, 2025

The bathroom gutter smell was too much.

Stayed 4 nights in Nov 2025

4/10 Poor

Muhammad

Dec 13, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

High priced over crowded mall. Very poor quality room with terrible bathroom, noisy AC. Poor housekeeping service. As a whole should be rated 3 star maximum. Definitely over priced. Just the location is good for Haram goer.

Stayed 4 nights in Dec 2025

2/10 Terrible

Mohammad

Traveled with family

Dec 11, 2025

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

The only reason to pick this hotel is its convenient location. I saw the rating was 7.2, but I took my chances. If they continue like this, they will go below 5.0. The first service at the reception was bad. I realized I did not get the room I booked. The bathroom is not what you expect for the price you're charged per night. Poor patchwork, doors rotting, and the shower curtain is so old. Then comes breakfast. Food quality is not standard; I expected better. Some items seem to have been warmed from the refrigerator. They need to work on the overall quality and service.

Stayed 5 nights in Nov 2025

10/10 Excellent

abdelali

Traveled with family

Dec 5, 2025

Liked: Cleanliness, amenities

Room is clean staff is nice and friendly shops is nearby only one we didn’t like breakfast need to be updating

Stayed 3 nights in Nov 2025

4/10 Poor

Muhammad

Traveled with family and small children

Dec 3, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Our stay at Pullman ZamZam was very stressful and disappointing. We were a family of six with four young children under the age of ten. We booked two rooms, and each room was supposed to have three beds. Before arriving, we contacted the hotel several times to request connecting rooms or at least rooms on the same floor. We explained that we had small children and also a child with special needs. At check in, the front desk staff was rude and unhelpful. We were given rooms on different floors, and one of the rooms did not even have the correct number of beds. We repeatedly asked for help, but were told nothing could be done. Our booking was prepaid, and we expected to receive what we had reserved. That did not happen. We stayed for four nights and asked every day for a correction. No solution was offered. No one took responsibility. We could not leave our children alone on a different floor. As a result, we all slept in one room, and some family members had to sleep on the floor. It was very uncomfortable and upsetting. This negatively affected what was meant to be a meaningful family trip to Makkah. The booking process was also disappointing, and the issue was never properly resolved. Because of this experience, we would not choose this hotel again

Stayed 4 nights in Nov 2025

8/10 Good

Zehra

Dec 2, 2025

Stayed 4 nights in Nov 2025

2/10 Terrible

Suhail

Traveled with family and small children

Dec 2, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Room felt neglected , no services available .. we booked Kaaba view, but that was not visible in a room..

Stayed 5 nights in Nov 2025

10/10 Excellent

MOHAMM

Nov 30, 2025

Stayed 4 nights in Nov 2025

10/10 Excellent

Anuwarul

Nov 30, 2025

Stayed 2 nights in Nov 2025

10/10 Excellent

Ataur

Nov 25, 2025

Stayed 1 night in Nov 2025

10/10 Excellent

Shazia

Traveled with family

Nov 25, 2025

Liked: Cleanliness, staff & service, amenities

Excellent location , big & clean room, ,helpful, friendly staff.

Stayed 2 nights in Nov 2025

10/10 Excellent

sohail

Nov 25, 2025

Liked: Cleanliness, staff & service

Very good service.

Stayed 2 nights in Nov 2025

6/10 Okay

Ahmed

Nov 25, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Rooms and breakfast menu need to be improved

Stayed 1 night in Nov 2025

10/10 Excellent

Ahmed

Traveled with family

Nov 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Anees ahmed from P13 breakfast was great and made our trip great!

Stayed 6 nights in Nov 2025

6/10 Okay

Arshad

Traveled with family

Nov 24, 2025

going in and out is difficult .. public elevators is not a good idea to reach the lobby .. waiting time is longer you miss the prayer

Stayed 6 nights in Oct 2025

10/10 Excellent

Mahitab

Nov 24, 2025

Stayed 2 nights in Oct 2025

10/10 Excellent

adam

Nov 20, 2025

Stayed 4 nights in Nov 2025

8/10 Good

Maqdoom

Nov 19, 2025

Liked: Cleanliness, staff & service, amenities

Room was clean, check-in staff was slow, staff was helpful, had nice amenities, breakfast was basic

Stayed 3 nights in Nov 2025

10/10 Excellent

Hassan

Traveled with family

Nov 19, 2025

Liked: Cleanliness, property conditions & facilities

Anees Ahmed from P13 breakfast restaurant staff was great,He made my stay wonderful!!

Stayed 2 nights in Nov 2025

10/10 Excellent

Hassan

Nov 11, 2025

Liked: Cleanliness, staff & service, amenities

Good

Stayed 1 night in Nov 2025

8/10 Good

Ayesha

Nov 5, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Staff was inattentive

Stayed 4 nights in Oct 2025

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Hotel Pullman ZamZam Makkah

Choose dates to view prices

Photo gallery for Hotel Pullman ZamZam Makkah

Reviews

Popular amenities

Explore the area

Room options

View all photos for Classic Room, 2 Single Size Beds, City View

Classic Room, 2 Single Size Beds, City View

View all photos for Classic Room, 2 Single Size Beds, Haram View

Classic Room, 2 Single Size Beds, Haram View

View all photos for Classic Room, 4 Single Size Beds, City View

Classic Room, 4 Single Size Beds, City View

View all photos for Classic Junior Suite, 2 Single Size Beds, City View

Classic Junior Suite, 2 Single Size Beds, City View

View all photos for Deluxe Room, 2 Twin Beds, City View (Accessible)

Deluxe Room, 2 Twin Beds, City View (Accessible)

View all photos for Classic Room, 2 Single Size Beds, Haram Courtyard View

Classic Room, 2 Single Size Beds, Haram Courtyard View

View all photos for Classic Room, 3 Single Size Beds, City View

Classic Room, 3 Single Size Beds, City View

View all photos for Classic Room, 3 Single Size Beds, Haram View

Classic Room, 3 Single Size Beds, Haram View

View all photos for Deluxe Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

Deluxe Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

View all photos for Deluxe Junior Suite, 2 Single Size Beds, City View

Deluxe Junior Suite, 2 Single Size Beds, City View

View all photos for Presidential Suite, 1 King Bed with Sofa bed, City View (Deluxe)

Presidential Suite, 1 King Bed with Sofa bed, City View (Deluxe)

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

View all photos for Deluxe Room, 2 Single Size Beds, City View

Deluxe Room, 2 Single Size Beds, City View

View all photos for Deluxe Room, 2 Single Size Beds, Haram Courtyard View

Deluxe Room, 2 Single Size Beds, Haram Courtyard View

View all photos for Deluxe Room, 2 Single Size Beds, Partial Kaaba View

Deluxe Room, 2 Single Size Beds, Partial Kaaba View

View all photos for Deluxe Room 2 Single beds ( Haram View )

Deluxe Room 2 Single beds ( Haram View )

View all photos for Classic Suite, Multiple Beds, Courtyard View

Classic Suite, Multiple Beds, Courtyard View

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Address Jabal Omar Makkah

About the neighborhood

Makkah

What's nearby

Getting around

Restaurants

About this property

Hotel Pullman ZamZam Makkah

Similar properties

Swissôtel Al Maqam Makkah

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods