See all properties

Hilton Hotel & Convention Jabal Omar Makkah

5.0 star property

Choose dates to view prices

Photo gallery for Hilton Hotel & Convention Jabal Omar Makkah

Lobby
3 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Executive lounge
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Jabal Omar, Makkah, 21955
  • Place, Souk Al-Khalil
    ‪3 min walk‬
  • Place, Great Mosque of Makkah
    ‪8 min walk‬
  • Place, Kaaba
    ‪11 min walk‬

Room options

View all photos for Queen Room

Minibar, in-room safe, desk, blackout drapes

Queen Room

  • Sleeps 3

View all photos for Deluxe Triple Room with Haram View

Minibar, in-room safe, desk, blackout drapes

Deluxe Triple Room with Haram View

  • Sleeps 3

View all photos for Accessible Queen Room

Minibar, in-room safe, desk, blackout drapes

Accessible Queen Room

  • Sleeps 2

View all photos for Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(37 reviews)
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Non Smoking

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 3 Twin Beds, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 3 Twin Beds, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 3 Twin Beds, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 3 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • 63 sq ft
  • Sleeps 5
  • 4 Twin Beds

View all photos for Executive Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Executive Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Executive Suite, 2 Twin Beds, Non Smoking

  • Desert view
  • 80 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

49-inch flat-screen TV with premium channels, TV, DVD player

Executive Suite, 1 King Bed, Non Smoking

  • 80 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Executive Suite, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 80 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 King Bed, Non Smoking

  • 80 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Twin Beds, Non Smoking (Amiri, Haram View)

Minibar, in-room safe, desk, blackout drapes

Suite, 2 Twin Beds, Non Smoking (Amiri, Haram View)

10.0 out of 10
Exceptional
(1 review)
  • 180 sq ft
  • Sleeps 6
  • 2 Twin Beds

View all photos for Royal Suite, 1 King Bed, Non Smoking (Haram View)

Royal Suite, 1 King Bed, Non Smoking (Haram View) | Minibar, in-room safe, desk, blackout drapes

Royal Suite, 1 King Bed, Non Smoking (Haram View)

  • 230 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

Minibar, in-room safe, desk, blackout drapes

Family Room, 2 Bedrooms, Connecting Rooms

  • Sleeps 5
  • 4 Twin Beds

View all photos for Executive King Suite

Minibar, in-room safe, desk, blackout drapes

Executive King Suite

  • Sleeps 4

View all photos for Deluxe Quadruple Room with Haram View

Minibar, in-room safe, desk, blackout drapes

Deluxe Quadruple Room with Haram View

  • Sleeps 5

View all photos for Executive King Suite With Haram View

Minibar, in-room safe, desk, blackout drapes

Executive King Suite With Haram View

  • Sleeps 4

View all photos for Triple Room

Minibar, in-room safe, desk, blackout drapes

Triple Room

  • Sleeps 4

About the neighborhood

Makkah

Located in Makkah City Center, Hilton Hotel & Convention Jabal Omar Makkah is within a 5-minute walk of As-Haabee Exhibition and within 15 minutes of other popular attractions like Alkhalil Courtyard. This 5-star hotel welcomes guests with 764 rooms and conveniences like free in-room WiFi, a 24-hour business center, and a conference center. It's connected to the convention center in central Makkah and also close to Souk Al-Khalil and Great Mosque of Makkah.

What's nearby

  • Souk Al-Khalil - 3 min walk - 0.2 miles
  • Great Mosque of Makkah - 8 min walk - 0.4 miles
  • King Fahad Gate - 8 min walk - 0.4 miles
  • The Clock Towers - 9 min walk - 0.5 miles
  • Kaaba - 11 min walk - 0.6 miles

Getting around

  • Makkah Station - 14 min drive
  • King Abdulaziz Intl. Airport (JED) - 75 min drive

Restaurants

  • ‪Namq Cafe | نمق كافيه - ‬4 min walk
  • ‪Hyatt Regency Lobby - ‬4 min walk
  • ‪ALBAIK | البيك - ‬14 min walk
  • ‪لحظة كيف - ‬5 min walk
  • ‪Executive Lounge - ‬7 min walk

About this property

Hilton Hotel & Convention Jabal Omar Makkah

Guests of Hilton Hotel & Convention Jabal Omar Makkah enjoy access to free WiFi in public areas, meeting rooms, and a conference center. Self parking is available for SAR 230 per day. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include a 24-hour business center, free newspapers, and laundry facilities.
49-inch flat-screen TVs come with DVD players, and guests can stay connected with free WiFi. Bathrooms have hair dryers, slippers, and bathrobes. Sofa beds, refrigerators, and minibars are also standard.

Similar properties

Exterior
Doubletree by Hilton Jabal Omar Makkah
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 1,003 reviews
$142 nightly
The price is $171
Mar 21 - Mar 22
Total with taxes and fees
Doubletree by Hilton Jabal Omar Makkah

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (SAR 230 per day; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: SAR 75 to 250 for adults and SAR 40 to 125 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Al Maeda
  • Azure
  • Sahtein

Family friendly

  • Children's games
  • Children's toys
  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Conference center (17,760 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium channels
  • DVD player

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
During Ramadan, guests booked in a breakfast included rate plan may choose sahur (pre-dawn meal) instead of breakfast and guests booked in a dinner included plan may choose iftar (evening meal) instead of dinner.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SAR 75 to 250 for adults, and SAR 40 to 125 for children
  • Covered self parking fee: SAR 230 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.
Property Registration Number 10001038

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Couples must provide proof of marriage to share a room.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hilton Makkah Convention Hotel Mecca
Hilton Makkah Convention Mecca
Hilton Makkah Convention
Hilton Makkah Convention Hotel
Hilton Hotel convention Jabal Omar Makkah.
Hilton Hotel & Convention Jabal Omar Makkah Hotel
Hilton Hotel & Convention Jabal Omar Makkah Makkah
Hilton Hotel & Convention Jabal Omar Makkah Hotel Makkah

Frequently asked questions

Is free cancellation available at Hilton Hotel & Convention Jabal Omar Makkah?

Hilton Hotel & Convention Jabal Omar Makkah provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Hotel & Convention Jabal Omar Makkah?

As of Feb 27, 2026, prices found for a 1-night stay for 2 adults at Hilton Hotel & Convention Jabal Omar Makkah on Mar 21, 2026 start from 158.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hilton Hotel & Convention Jabal Omar Makkah?

This hotel is situated in Makkah City Center, just steps from As-Haabee Exhibition and Alkhalil Courtyard, and within a short walk of 60th Street. You'll also find Great Mosque of Makkah and Kaaba within a short drive.

Is there parking available at Hilton Hotel & Convention Jabal Omar Makkah?

Yes, covered parking is offered for SAR 230 per day with in/out privileges. Though parking is limited, electric car charging is also available.

Does Hilton Hotel & Convention Jabal Omar Makkah include a casino on the premises?

No, Hilton Hotel & Convention Jabal Omar Makkah doesn't have a casino.

Will I find an indoor pool at Hilton Hotel & Convention Jabal Omar Makkah?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hilton Hotel & Convention Jabal Omar Makkah?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and a turndown service.

Does Hilton Hotel & Convention Jabal Omar Makkah have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hilton Hotel & Convention Jabal Omar Makkah have a restaurant with a breakfast menu?

Yes, Hilton Hotel & Convention Jabal Omar Makkah has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hilton Hotel & Convention Jabal Omar Makkah allow pets to stay free of charge?

No, pets aren't allowed at Hilton Hotel & Convention Jabal Omar Makkah.

Does Hilton Hotel & Convention Jabal Omar Makkah have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Can I book a room with a balcony at Hilton Hotel & Convention Jabal Omar Makkah?

No, at Hilton Hotel & Convention Jabal Omar Makkah, there aren't any guestrooms that list a balcony.

Hilton Hotel & Convention Jabal Omar Makkah Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 677 out of 1002 reviews
Rating 8 - Good. 198 out of 1002 reviews
Rating 6 - Okay. 55 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 41 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Hakima

Liked: Cleanliness
Laundry service very expensive
Stayed 4 nights in Jan 2026

4/10 Poor

Hakima

Laundry service very expensive
Stayed 1 night in Jan 2026

10/10 Excellent

Rubena

Traveled with family
Liked: Cleanliness, staff & service, amenities
Wonderful hotel - rooms, staff, breakfast and location! Made our stay in Makkah so easy, thank yoi!
Stayed 2 nights in Nov 2025

8/10 Good

Hany

Stayed 1 night in Nov 2025

10/10 Excellent

Ahmed

Stayed 1 night in Nov 2025

10/10 Excellent

ALI

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff were cordial and a clean room in addition to its proximity to the haram five mnts walk
Stayed 1 night in Nov 2025

10/10 Excellent

Mohammad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very close to the mosque. Excellent service. Clean room.
Stayed 2 nights in Nov 2025

8/10 Good

Abdullah

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel and cleaning staff breakfast and everything would 10/10 !! The SERVICE from the desk - AHMED (slim young man)... Made the whole experience terrible from check in to check out. I booked 3 rooms and said he only find 1 room ! After disputing and bringing up booking confirmation and him "checking" finally found all 3 room booking! ... Paid the hotel. Checkout - same person again !... (How unlucky I am)... Said there was some outstanding amount !?.. I said to him he collected the payment during checking for all 3 rooms. . But he said there was another 3 bills not paid. .. again. After disputing a booking he FINALLY admitted he missed out on collecting the payment during checking! Another 20 min wasted during check out...he did apologize for the mistake he made !... Because of 1 man alone (AHMED) .. the experience was 7/10 ... If Ahmed was professional and actually provided great service like EVERYONE else did.. this would have been a 10/10 stay here !... Shame Ahmed was not up to standard like everyone else and too arrogant to take liability for his mistake and error!
Stayed 4 nights in Nov 2025

8/10 Good

Ana

Stayed 2 nights in Nov 2025

10/10 Excellent

Zainab Iqbal

Stayed 4 nights in Nov 2025

2/10 Terrible

ASADULLAH

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very unprofessional and were unable t9 communicate. Charge me twice for one night. I wont recommend this hotel due to its rude and unprofessional staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Aftab

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice hotel close to Haram,
Stayed 4 nights in Nov 2025

8/10 Good

Zobair

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Next to the clock tower, so there was lots of shops, lots of variety in the breakfast and my room was very clean. Only reason why I wouldn't give five stars overall is because I left an item in my room and it was very very difficult on the phone lines to get through to someone to locate my item and confirm that they've got it so I can come and collect it, especially when the calls cost a fortune being put on hold for a long time is very costly in the end. It was only when I wrote a bad review online that they actually reached out to me and told me that my item is located and I could come collect it. I did get my item back so it has been resolved, but the service could've been a lot better if I was actually able to speak to someone from the beginning.
Stayed 1 night in Nov 2025

8/10 Good

Lubna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Although we had a bit of a rocky start - we were waiting for a room change for the first three days as we weren't given the room we booked - the hotel staff went above and beyond to make it right. They upgraded us to a VIP suite for the remaining three days, offered late checkout, and even did our laundry for free! They acknowledged the trouble we'd been through, apologised, and gave us complimentary fruit and coffee. The staff were hospitable and nice, so I'd definitely go back - but next time, I'll make sure to liaise with them ahead of time to ensure I get a clean room that matches the pics☺️
Stayed 5 nights in Oct 2025

10/10 Excellent

remm

Ok
Stayed 10 nights in Nov 2025

10/10 Excellent

Yomna

Stayed 3 nights in Nov 2025

10/10 Excellent

Aisha Ibrahim

Liked: Cleanliness, staff & service, amenities
I haven’t eaten yet
Stayed 1 night in Nov 2025

10/10 Excellent

Arfan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel was in a brilliant location next to Haram. Rooms were spacious, clean with all amenities expected in a 5 star. Breakfast was amazing with a large variety of food suitable for all age types.
Pic of hotel from outside
View of Haram from room
Stayed 1 night in Nov 2025

10/10 Excellent

Nosharwan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 5 star experience and stay. Everything top level.
Stayed 6 nights in Nov 2025

10/10 Excellent

Haroon

Stayed 3 nights in Oct 2025

10/10 Excellent

Hassan O.

Stayed 3 nights in Nov 2025

10/10 Excellent

bader

Stayed 2 nights in Nov 2025

10/10 Excellent

Sakarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The early check-in was my favourite because I travelled from North America and it was convenient for my health.
Stayed 2 nights in Nov 2025

8/10 Good

Saima

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to mosque
Stayed 4 nights in Oct 2025

6/10 Okay

Saadia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel isn't suitable for disabled guests. The exit to the haram involves getting on and escalator which is near impossible for people with significant disabilities. The many times I observed this I felt there was a lack of assistance from the hotel. The female hotel receptionists weren't particularly helpful. The phone in my room didn't work which wasn't great when I was feeling unwell and couldn't contact reception for help. The hotel is quite a walk from the main king Fahad gate and the walk back is uphill. I would recommend staying somewhere closer if you want easy access to your hotel while on your pilgrimage.
Stayed 3 nights in Oct 2025

Hotels

Flights

Cars