Makkah Clock Royal Tower, A Fairmont Hotel

5.0 star property
Luxury hotel with 10 restaurants connected to a shopping center in Makkah

Choose dates to view prices

Photo gallery for Makkah Clock Royal Tower, A Fairmont Hotel

Reception
32-inch LCD TV with satellite channels, TV
Reception
Grand Suite, 1 King Bed with Sofa bed (Kaaba) | Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe
Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Gym
  • Free WiFi
  • Housekeeping

Explore the area

View in a map
King Abdul Aziz Endownment, Abraj Al Bait Complex PO Box 762, Makkah, 21955
  • Place, Great Mosque of Makkah
    ‪3 min walk‬
  • Place, The Clock Towers
    ‪3 min walk‬
  • Place, Kaaba
    ‪6 min walk‬

Room options

Signature Suite, 2 Bedrooms (Kaaba)

10.0 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Deluxe Room, 1 King Bed (Haram)

  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room, 2 Twin Beds (Haram)

  • Sleeps 3
  • 2 Twin Beds

Fairmont Gold, Twin Room, 2 Twin Beds, City View

  • City view
  • Sleeps 4
  • 2 Twin Beds

Fairmont, Room, 1 King Bed, City View

8.4 out of 10
Very good
(24 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

Triple Room, 3 Twin Beds, City View

8.4 out of 10
Very good
(34 reviews)
  • City view
  • Sleeps 4
  • 3 Twin Beds

Fairmont, Twin Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Twin Beds

Fairmont, Twin Room, Accessible, City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Twin Beds

Fairmont Gold, Junior Suite, City View

  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed (Kaaba)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Presidential suite Kaaba View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Residential Suite Quad Haram Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 4 Twin Beds

Suite, 1 King Bed (Residential - Kaaba)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Twin Beds, City View (Residential)

  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Twin Beds

Suite, 2 Twin Beds (Residential - Haram)

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Suite, 2 Twin Beds (Residential - Kaaba)

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Signature Twin Room, 2 Twin Beds (Kaaba)

  • Sleeps 4
  • 2 Twin Beds

Studio, 2 Twin Beds (Haram)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Twin Beds

Studio, 2 Twin Beds (Kaaba)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Twin Beds

Studio, 2 Twin Beds, City View

7.2 out of 10
Good
(10 reviews)
  • City view
  • Sleeps 4
  • 2 Twin Beds

Signature Suite, 2 Bedrooms Haram View

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 2 Twin Sofa Beds

Fairmont Gold, Junior Suite, Kaaba View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Fairmont Gold, Signature Suite, Haram View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 2 Twin Sofa Beds

Fairmont Gold, Signature Suite, Kaaba View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 2 Twin Sofa Beds

Fairmont Gold, Twin Room, 2 Twin Beds, Haram View

  • Sleeps 4
  • 2 Twin Beds

Fairmont Gold, Twin Room, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds

Fairmont Gold, Junior Suite, Haram

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite, Haram

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Residential Suite Haram

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Fairmont Gold, Executive Suite, 1 King Bed with Sofa bed, City View

  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Royal Suite, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Duplex, 2 Bedrooms (Haram)

  • Sleeps 6
  • 1 Double Bed

Grand Suite, 1 King Bed with Sofa bed (Kaaba)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Duplex (Suite Twin Kaaba)

  • Sleeps 4
  • 2 King Beds

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About the neighborhood

Makkah

Located in Makkah City Center, Makkah Clock Royal Tower, A Fairmont Hotel is within a 10-minute walk of popular sights such as Great Mosque of Makkah and The Clock Towers. This 1650-room, 5-star hotel has a gym along with a conference center and a free children's club. Centrally located in Makkah, the hotel is connected to a shopping center and also a short walk from Kaaba and Well of Zamzam.

What's nearby

  • Great Mosque of Makkah - 3 min walk - 0.2 miles
  • The Clock Towers - 3 min walk - 0.2 miles
  • King Fahad Gate - 5 min walk - 0.3 miles
  • Kaaba - 6 min walk - 0.4 miles
  • Well of Zamzam - 8 min walk - 0.4 miles

Getting around

  • Makkah Station - 19 min drive
  • King Abdulaziz Intl. Airport (JED) - 79 min drive

Restaurants

  • ‪Brew92 - ‬3 min walk
  • ‪Swiss Express - ‬8 min walk
  • ‪Almsharf Lounge - ‬8 min walk
  • ‪Mado مادو - ‬3 min walk
  • ‪Al Firadaous - ‬1 min walk

About this property

Makkah Clock Royal Tower, A Fairmont Hotel

Luxury hotel with 10 restaurants connected to a shopping center in Makkah
Guests of Makkah Clock Royal Tower, A Fairmont Hotel enjoy a gym, free WiFi in public areas, and meeting rooms. Transportation is made easy with limo/town car service. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this luxury hotel include a conference center, a business center, and a free kid's club.
Guests can expect WiFi and 32-inch LCD TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and Select Comfort beds with pillow menus ensure a restful night. Other amenities include sitting areas, minibars, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include a health club.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 140 for adults and SAR 70 for children
  • 10 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Aja
  • Al Dar
  • Atyaf
  • Mazaq
  • The Grill

Things to do

  • Art gallery
  • Designer stores
  • Free children's club
  • Health club
  • Library
  • Shopping mall

Family friendly

  • Children's games
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business center
  • Computer station
  • Conference center (23,379 square feet of space)

Spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 60 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
During Ramadan the property serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for SAR 250.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SAR 140 for adults and SAR 70 for children
  • Fee for in-room wireless internet: SAR 0 per day (rates may vary)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 250.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day.
Property Registration Number 10007336

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Only Muslims can enter the holy cities of Mecca and Medina.
  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Couples must provide proof of marriage to share a room.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served or permitted at Makkah Clock Royal Tower, A Fairmont Hotel.
  • Noise-free rooms can't be guaranteed.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Clock Royal Tower Fairmont Hotel
Fairmont Hotel Clock Tower Makkah
Makkah Clock Royal Tower Fairmont Hotel Mecca
Makkah Clock Royal Tower Fairmont Mecca
Makkah Clock Tower Fairmont Hotel
Makkah Royal Clock Tower Fairmont Hotel
Makkah Royal Tower
Royal Clock Tower Makkah Fairmont Hotel
Fairmont Makkah Clock Royal Tower
Makkah Clock Royal Tower A Fairmont Hotel
Makkah Clock Royal Tower, A Fairmont Hotel Hotel
Makkah Clock Royal Tower, A Fairmont Hotel Makkah
Makkah Clock Royal Tower, A Fairmont Hotel Hotel Makkah

Frequently asked questions

Are free cancellation options available at Makkah Clock Royal Tower, A Fairmont Hotel?

Makkah Clock Royal Tower, A Fairmont Hotel provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Makkah Clock Royal Tower, A Fairmont Hotel?

As of Nov 23, 2025, prices found for a 1-night stay for 2 adults at Makkah Clock Royal Tower, A Fairmont Hotel on Dec 1, 2025 start from $310.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Makkah Clock Royal Tower, A Fairmont Hotel?

This hotel is situated in Makkah City Center within a 10-minute walk of Great Mosque of Makkah and Kaaba. You'll also find Well of Zamzam and King Fahad Gate less than a mile away.

Will I be able to park at Makkah Clock Royal Tower, A Fairmont Hotel?

No, there isn't parking at this hotel.

Is there a spa at Makkah Clock Royal Tower, A Fairmont Hotel?

Spa services at the hotel include prenatal massages, hot stone massages, and reflexology.

Does Makkah Clock Royal Tower, A Fairmont Hotel feature a casino?

No, Makkah Clock Royal Tower, A Fairmont Hotel doesn't have a casino.

Will I find an indoor pool at Makkah Clock Royal Tower, A Fairmont Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Makkah Clock Royal Tower, A Fairmont Hotel?

Amenities that appeal to couples at this hotel include a comfy mattress, around-the-clock room service, and a minibar.

Does Makkah Clock Royal Tower, A Fairmont Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Makkah Clock Royal Tower, A Fairmont Hotel have a restaurant that serves breakfast?

Yes, Makkah Clock Royal Tower, A Fairmont Hotel has 10 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Makkah Clock Royal Tower, A Fairmont Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Makkah Clock Royal Tower, A Fairmont Hotel.

Are there connecting rooms at Makkah Clock Royal Tower, A Fairmont Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Are there rooms with balconies at Makkah Clock Royal Tower, A Fairmont Hotel?

No, at Makkah Clock Royal Tower, A Fairmont Hotel, there aren't any guestrooms that list a balcony.

Does Makkah Clock Royal Tower, A Fairmont Hotel have a wedding venue on site?

Take advantage of the wedding venue at Makkah Clock Royal Tower, A Fairmont Hotel if you plan to say "I do" during your trip.

Makkah Clock Royal Tower, A Fairmont Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 676 out of 1009 reviews
Rating 8 - Good. 146 out of 1009 reviews
Rating 6 - Okay. 81 out of 1009 reviews
Rating 4 - Poor. 37 out of 1009 reviews
Rating 2 - Terrible. 69 out of 1009 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hassan

Liked: Cleanliness
Stayed 2 nights in Oct 2025

6/10 Okay

Ashiana, Vacaville

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property states it is in walking distance to the Kaaba but that is not true. Staying on floor 28, you have to take two sets of elevators to get to the mall lobby so you can walk to the Masjid al-Haram. Just leaving your room and navigating/waiting for the elevators already takes 10minutes or more. Then the crowds at the mall can also take up your time in being able to efficiently exit. It can take up to 15 to 20mins to reach the Masjid al-Haram with all of these steps. Our room was OK, nothing really 5 star about it. The shower drain in room 1823 was terrible and kept flooding. We had to keep asking the service desk to send us extra floor mats or come clean the water since it was unsafe and slippery. The room feels dated and could definitely be enhanced. There was unfinished woodwork in the bathroom to the clogging shower drain to poor flush of the toilet. The room is also a triangle type of shape so there isnt much walking space. Paying for a "5-star hotel" that boasts being the closest hotel to the Masjid al-Haram and Kaaba with a high price point, I would definitely look into staying at another property on my next trip.
Stayed 5 nights in Oct 2025

10/10 Excellent

Ali

Stayed 1 night in Sep 2025

10/10 Excellent

ASLAMMIYA, MOORE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Sep 2025

6/10 Okay

Sarmad

Traveled with family
Liked: Room comfort

Not that stay we had imagined

Stayed for a couple days with my wife and three kids. We stayed in a triple room. Overall the hotel looks very fancy. They serve dates and coffee several times a day. Breakfast was very average, not upto standards of a fairmont. Room service was subpar, not sure why 2 out of the 4 nights our rooms were not cleaned. Also the amenities were not always replenished such as toothbrushes, slippers, and obviously the water when they didn't show up. The business center was poor, no space if you had your own laptop. I had a conference call and requested a better space (there is a two tier system, the fairmont gold has a better one I suppose) but that was denied to me.
Stayed 4 nights in Aug 2025

10/10 Excellent

Chaudry

Liked: Cleanliness, property conditions & facilities
Make
Stayed 3 nights in Aug 2025

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel , quiet Room , great service Fast checkin process..great staff Thanks all…
Stayed 2 nights in Aug 2025

10/10 Excellent

Sherif, rIYADH

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable place.
Stayed 2 nights in Aug 2025

10/10 Excellent

Altamash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very huge hotel but to much walking
Stayed 2 nights in Aug 2025

10/10 Excellent

Bilaal

Stayed 4 nights in Aug 2025

10/10 Excellent

Malak, Arlington

Stayed 1 night in Aug 2025

10/10 Excellent

Ammar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mulikat

Stayed 5 nights in Aug 2025

10/10 Excellent

Saleem

Traveled with family
Liked: Cleanliness, amenities
It’s pretty clean and so help full stuff
Stayed 1 night in Aug 2025

10/10 Excellent

Saud

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Makkah Royal Clock Tower Fairmont was wonderful. The location was perfect, safe, convenient, and just steps away from the Haram. The view from our room was breathtaking, and we truly enjoyed it every day. The hotel sits above a quiet shopping center, which made it easy to find anything we needed without the crowds. The room was comfortable, the bed was clean and cozy, and everything felt well-maintained. The staff made us feel welcome, and the overall atmosphere was peaceful. We all enjoyed our time here and would gladly stay again. Highly recommended for anyone visiting Makkah!
Stayed 2 nights in Aug 2025

10/10 Excellent

Amira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service also got a upgrade happy with everything
Stayed 4 nights in Apr 2025

10/10 Excellent

ADAM

Traveled with family and small children, Business traveler
Liked: Amenities
❤️
Stayed 1 night in Jul 2025

10/10 Excellent

sadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great property and lived up to its reputation. The rooms were very comfortable and clean and kitted out with very modern facilities. The breakfast was fantastic. I got a Haraam view room and it was so worth it. Was a very special stay. The staff were all very helpful and polite. The one thing I would say is that the room service line took forever to answer and pick up. I appreciate it is a busy hotel and apparently there is a way to order online as well. However, that option is not at all obvious or working. I was able to go online using a QR code and access the menu but there was no way to order online even though the staff were saying there is. As a result I had to stay on the room service hold line for nearly 30 mins. Aside from this minor hiccup, it was a great stay. I would highly recommend to others and also go again myself if the occasion arose.
Stayed 1 night in Aug 2025

8/10 Good

Alia

Traveled with family
Liked: Cleanliness, staff & service, amenities
When I checked in I was given a very small corner room with three beds tightly packed next to each other with no space between beds to pass through. No night stands were next to any beds. It felt like sardines stacked there. I had a for booking for three adults. I went back to the check in desk and the deputy manager changed the room to an adjacent room that had more space and furniture. I don’t know why the first employee didn’t check us in the room we booked originally since it was available. Also the first room bathroom was smelling like cigarettes although it’s a smoke free property. Additionally we asked for a white flat sheet to use under the fleece blanket they gave us for the extra bed or an extra comforter. They kept bringing a wrong item (another fleece blanket). I kept calling and explaining that a need a white flat sheet. In the end they brought nothing and ignored my request. Over all we had a nice stay except for the misfortunate events in the beginning that I wouldn't expected from The Fairmont.
Stayed 4 nights in Aug 2025

10/10 Excellent

Latif

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Latif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always feels like a home :) Inshallah can come back again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mohammed, Doha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 1 night in Jul 2025

10/10 Excellent

Mohammad

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

abdullah

Stayed 2 nights in Jul 2025

10/10 Excellent

FAHAD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025