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Elaf Al Mashaer

5.0 star property
Art Deco hotel with 2 restaurants and a 24-hour front desk

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Photo gallery for Elaf Al Mashaer

View from property
1 bedroom, minibar, in-room safe, free cribs/infant beds
View from property
View from property
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Free WiFi
  • 24/7 front desk
  • Laundry
  • Room service

Explore the area

Map
P.O Box 2623 Makkah Al Mukarramah, Makkah, Makkah Province, 24231
  • Great Mosque of Makkah
    ‪7 min walk‬
  • Kaaba
    ‪10 min walk‬
  • Abraj Al-Bait Towers
    ‪10 min walk‬

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Room options

Twin Room People With Special Needs

  • Sleeps 4
  • 2 Twin Beds

Quad Room With One Extra Bed

  • Sleeps 4
  • 4 Twin Beds

Twin Room

  • Sleeps 4
  • 2 Twin Beds

Transient Single Room

  • Sleeps 1
  • 1 Double Bed

Triple Room

  • Sleeps 4
  • 3 Twin Beds

Double Room Queen

  • Sleeps 4
  • 1 Double Bed

Quad Partial Haram ViewWith One ExtraBed

  • Sleeps 4
  • 4 Twin Beds

Junior Suite

  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Makkah

Located in Ajyad, Elaf Al Mashaer is within a 10-minute walk of popular sights such as Great Mosque of Makkah and Kaaba. This 304-room, 5-star hotel has conveniences like 2 restaurants, 24-hour room service, and free in-room WiFi.

What's nearby

  • Great Mosque of Makkah - 7 min walk - 0.4 miles
  • Kaaba - 10 min walk - 0.6 miles
  • Abraj Al-Bait Towers - 10 min walk - 0.6 miles
  • Well of Zamzam - 10 min walk - 0.6 miles
  • King Fahad Gate - 11 min walk - 0.6 miles

Getting around

  • Makkah Station - 19 min drive
  • King Abdulaziz Intl. Airport (JED) - 76 min drive

Restaurants

  • ‪29Th Floor - ‬3 min walk
  • ‪Al Majlis - ‬11 min walk
  • ‪بيتزا هت - ‬7 min walk
  • ‪Al Khairat Restaurant - ‬11 min walk
  • ‪مطعم هاجر - ‬3 min walk

About this property

Elaf Al Mashaer

Art Deco hotel with 2 restaurants and a 24-hour front desk
Guests of Elaf Al Mashaer enjoy access to free WiFi in public areas, a business center, and a meeting room. Self parking is available for SAR 150.00 per day. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a computer station, free newspapers, and laundry facilities.
40-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, coffee makers, and safes. Bathrooms are shared.

Languages

Arabic, English, Urdu

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (SAR 150 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: SAR 50 per person
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Al Maqam
  • Al Multazim

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • No elevator

More

  • 1 building
  • 16 floors
  • Art Deco architecture
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shared bathroom (in-room sink)
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:00 AM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 1:00 PM and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 9 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SAR 50 per person
  • Self parking fee: SAR 150.00 per day
  • Late check-in fee for check-in between 1:00 PM and 6:00 PM

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-4:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
Property Registration Number 10006726

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Only Muslims can enter the holy cities of Mecca and Medina.
  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Couples must provide proof of marriage to share a room.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served or permitted at Elaf Al Mashaer.
  • There are no elevators.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Mashaer
Elaf Al
Elaf Al Mashaer
Elaf Al Mashaer Hotel
Elaf Al Mashaer Hotel Mecca
Elaf Al Mashaer Mecca
Elaf Mashaer
Elaf Mashaer Hotel
Hotel Elaf Mashaer
Mashaer
Elaf Al Mashaer Hotel
Elaf Al Mashaer Makkah
Elaf Al Mashaer Hotel Makkah

Frequently asked questions

Is free cancellation available at Elaf Al Mashaer?

Elaf Al Mashaer provides free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

What's there to do around Elaf Al Mashaer?

This hotel is situated in Ajyad within a 10-minute walk of Great Mosque of Makkah, Kaaba, and Abraj Al-Bait Towers. You'll also find Well of Zamzam and King Fahad Gate less than a mile away.

Is parking available on site at Elaf Al Mashaer?

Yes, parking is offered for SAR 150.00 per day.

Does Elaf Al Mashaer have a casino at the property?

No, Elaf Al Mashaer doesn't have a casino.

Is there an indoor pool at Elaf Al Mashaer?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Elaf Al Mashaer?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and free Internet access.

Are there hot tubs at Elaf Al Mashaer?

No, there isn't a spa tub at this hotel.

Does Elaf Al Mashaer have a restaurant that serves breakfast?

Yes, Elaf Al Mashaer has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Elaf Al Mashaer allow pets to stay free of charge?

No, pets aren't allowed at Elaf Al Mashaer.

Are there connecting rooms at Elaf Al Mashaer?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Are there rooms with balconies that I can book at Elaf Al Mashaer?

No, you won't find guestrooms with balconies at Elaf Al Mashaer.

Elaf Al Mashaer Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 65 out of 199 reviews
Rating 8 - Good. 51 out of 199 reviews
Rating 6 - Okay. 37 out of 199 reviews
Rating 4 - Poor. 18 out of 199 reviews
Rating 2 - Terrible. 28 out of 199 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

ATTIA

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for this experience

10/10 Excellent

Komal

Stayed 1 night in Jun 2024

10/10 Excellent

Nabeel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Khidasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

2/10 Terrible

Zein

Stayed 1 night in Apr 2024

10/10 Excellent

Mohammed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elaf is very close to Haram just 3-4 mins walk to baab Abdul Azeez (door no 1 Abdul azeez door) The hotel is a nice and clean hotel and was amazing for the price and location Food as usual good , and courtesies staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 1 night in Mar 2024

6/10 Okay

Sheraz

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff very uncooperative and don’t want to help. Wold not recommend any one else
Stayed 1 night in Mar 2024

10/10 Excellent

Hanan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

asma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and awesome management 👍
Stayed 4 nights in Mar 2024

6/10 Okay

Sheraz

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff don’t understand English, it’s ok but they have to let us know so we can use translation or ask someone to translate. They just shake the head ok and ok . That’s not acceptable
Stayed 2 nights in Mar 2024

10/10 Excellent

DANAH, san diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing customer service
Stayed 2 nights in Feb 2024

10/10 Excellent

Ume

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best to stay
Stayed 5 nights in Feb 2024

10/10 Excellent

Rehana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here while I was in Makkah performing Ummrah. All the staff were very kind and respectful. The haram is literally a 5 minute walk, and anything you want to eat and drink is a 5 minute walk in any direction. You can hear the adhan from the Haram at the hotel.
Stayed 5 nights in Feb 2024

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

Would not stay again

Good: location, very close to haram, just behind the clock tower Bad: ac in room wasnt working. Nobidy came to check after I complained. Room smelled like smoke Cheapest room doesnt get natural light as the window faces an internal dark space
Stayed 1 night in Mar 2024

10/10 Excellent

Ume

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Feb 2024

10/10 Excellent

M H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Mohamad Ahmed Elarabi

Stayed 2 nights in Feb 2024

10/10 Excellent

Mahfuzur

Stayed 4 nights in Feb 2024

2/10 Terrible

Abass

Stayed 1 night in Feb 2024

6/10 Okay

hussam

Traveled with family
Liked: Cleanliness, staff & service
Bed is very hard to sleep on, overused bathroom.
Stayed 2 nights in Feb 2024

8/10 Good

ovais, Bettendorf

Stayed 2 nights in Feb 2024

10/10 Excellent

Farrukh

Stayed 2 nights in Feb 2024

4/10 Poor

Sarah

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arriving our room was not ready when promised for check in..We waited over 1 hour in the lobby area. Room service cleaned my room one time in the 5 days I was there. We kept calling for towels, toilet paper, and other items. Front desk was not very friendly either. I give this place a very poor rating

8/10 Good

Layla

Traveled with group
Liked: Staff & service, amenities
The hotel is about 8 minutes walk from Harem close to Safwa mall The only thing is the bathroom needs refurbishment as it's a bit old and smelly but rooms are clean
Stayed 3 nights in Jan 2024