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Recent guest reviews

Short distance to haram, room was excellent. Staff did a mistake by removing my belongings from the room one day before checkout, which was very bizarre. They apologized politely and returned perishable items with and a snack on top.

Ash Shubaikah Jabal Omar Mecca

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center
  • Concierge services

DoubleTree by Hilton Makkah Jabal Omar places you within 3 miles (5 km) of popular attractions like Kaaba and Great Mosque of Mecca. This hotel has 676 rooms and welcomes guests with conveniences like 2 restaurants, free in-room WiFi, and a fitness center.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:00 AM to 10:30 AM.


Rooms

The 676 accommodations feature sitting areas. Guests can expect free WiFi and 49-inch LED TVs with pay movies. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, minibars, and coffee makers.


Property features

Guests of DoubleTree by Hilton Makkah Jabal Omar enjoy a fitness center, free WiFi in public areas, and conference space. If you drive, self parking is SAR 231 per day, and there's also a free area shuttle. A multilingual staff is on hand to assist with luggage storage, concierge services, and securing valuables. Additional amenities include a terrace, a gift shop, and an ATM.

Room options

Room, 1 King Bed, Partial View

1 King Bed | Sleeps 3

Presidential Suite, 1 King Bed (Haram)

1 King Bed | Sleeps 6

Room, 1 King Bed, Accessible

1 King Bed | Sleeps 2

Deluxe Room, 2 Twin Beds

2 Twin Beds | Sleeps 3

Guest reviews for DoubleTree by Hilton Makkah Jabal Omar

Everyone (2)
5
Everyone

By on Nov 13, 2019

Review comment responded on Nov 13, 2019

Dear Guest, Thank you very much for choosing Jabal Omar DoubleTree by Hilton Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. It is delighting to hear that you had a comfortable and pleasant stay in our property and I will definitely share your valued feedback with all concerned departments. Once again, thank you for your patronage and looking forward to welcoming you soon again. Best Regards. Ahmed Samir. Service and Hospitality Manager – Front Office. Jabal Omar DoubleTree by Hilton Makkah.

3
Everyone

Short distance to haram, room was excellent. Staff did a mistake by removing my belongings from the room one day before checkout, which was very bizarre. They apologized politely and returned perishable items with and a snack on top.

By on Sep 1, 2019

Review comment responded on Oct 10, 2019

Dear Guest, Thank you very much for choosing Jabal Omar DoubleTree by Hilton Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. While we value and greatly appreciate your patronage, it is truly regrettable to know that we have fallen short of your expectations this time in the areas mentioned in our Satisfaction and Loyalty Survey. Rest assured that your comments have been addressed with all concerned departments in order to ensure that we exceed your expectations during your future stays with us. Thank you once again for taking time to share your experience with us and looking forward to welcoming you soon again. Best Regards. Maha AlGhamdi Service and Hospitality – Front Office.

DoubleTree by Hilton Makkah Jabal Omar

Ash Shubaikah Jabal Omar, Mecca, 24231
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