Short distance to haram, room was excellent. Staff did a mistake by removing my belongings from the room one day before checkout, which was very bizarre. They apologized politely and returned perishable items with and a snack on top.
DoubleTree by Hilton Makkah Jabal Omar is adjacent to popular attractions such as As-Haabee Exhibition and Alkhalil Courtyard. This 676-room hotel welcomes guests with conveniences like 2 restaurants, a coffee shop/café, and free in-room WiFi. It's connected to a shopping center in central Mecca and also close to King Fahad Gate and Souk Al-Khalil.
This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:00 AM to 10:30 AM.
The 676 accommodations feature sitting areas. Guests can expect free WiFi and 49-inch LED TVs with pay movies. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, minibars, and coffee makers.
Guests of DoubleTree by Hilton Makkah Jabal Omar enjoy free WiFi in public areas, conference space, and a terrace. If you drive, self parking is SAR 231 per day, and there's also a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and luggage storage. Additional amenities include an ATM and a gift shop.
Short distance to haram, room was excellent. Staff did a mistake by removing my belongings from the room one day before checkout, which was very bizarre. They apologized politely and returned perishable items with and a snack on top.
Dear Guest, Thank you very much for choosing Jabal Omar DoubleTree by Hilton Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. While we value and greatly appreciate your patronage, it is truly regrettable to know that we have fallen short of your expectations this time in the areas mentioned in our Satisfaction and Loyalty Survey. Rest assured that your comments have been addressed with all concerned departments in order to ensure that we exceed your expectations during your future stays with us. Thank you once again for taking time to share your experience with us and looking forward to welcoming you soon again. Best Regards. Maha AlGhamdi Service and Hospitality – Front Office.
Dear Guest, Thank you very much for choosing Jabal Omar DoubleTree by Hilton Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. It is delighting to hear that you had a comfortable and pleasant stay in our property and I will definitely share your valued feedback with all concerned departments. Once again, thank you for your patronage and looking forward to welcoming you soon again. Best Regards. Ahmed Samir. Service and Hospitality Manager – Front Office. Jabal Omar DoubleTree by Hilton Makkah.