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Recent guest reviews

Staff and the breakfast was 5 Star but the facility need improvement.

The room was big.But it is smelling very very bad.Cigarette smoking room I think.We wanted to change the room,there was no room.They said the housekeeping bring steam cleaner.Nobody bring nothing.

We totally enjoyed our stay at Conrad. We booked it because it was recommended to us by 2 family members who had stayed there. We got a free upgrade and loved the room which was clean, the beds very too comfortable. Hotel staff was very cooperative and extended our check out time willingly. The breakfast was just wonderful. Too many options and beautiful dining hall. Will go there again.

The hotel is very clean, amazing staff. Friendly service with exceptional experience.

Stayed here with family during our last umrah trip. The hotel is one of the newer properties near the haram. The in room facilities and hotel itself are clean and very well kept. The staff is very helpful and understanding. Breakfast was wonderful, much better than some other hotels nearby where we have stayed in the past. Access to haram is very easy, just cross the street and you are in the haram. Overall very pleased and looking forward to our next trip.

Ibrahim Al Khalil Mecca

Hotel highlights

  • Close to Kaaba
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Business center

As-Haabee Exhibition is within a 5-minute walk of Conrad Makkah while other popular sites like Kaaba are within a mile (2 km). This 438-room, 5-star hotel has 4 restaurants and 2 coffee shops/cafes, along with free in-room WiFi.


Dining

There are multiple options for onsite dining with 4 restaurants, including Al Mearaj, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 2 coffee shops/cafes. For your convenience, a buffet breakfast is served for a fee each morning from 6:00 AM to 10:30 AM.


Rooms

Guests can expect to find free WiFi and wired Internet, along with 47-inch LCD TVs. Beds sport premium bedding and bathrooms offer rainfall showers, free toiletries, and bathrobes. Free newspapers, laptop-compatible safes, and desks are other standard amenities.


Property features

Renovated in 2017, Conrad Makkah offers free WiFi in public areas, a business center, and free newspapers. Self parking is available for SAR 172.50 per day. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include laundry facilities, a convenience store, and an ATM.

Room options

Royal Suite, Smoking (Kaaba View)

1 King Bed | Sleeps 5

Room, 1 King Bed, Accessible, Smoking

1 King Bed | Sleeps 3

Executive Room, 2 Queen Beds (Partial Haram View)

2 Queen Beds | Sleeps 3

Superior Room, 2 Queen Beds (Partial Haram View)

2 Queen Beds | Sleeps 4

Guest reviews for Conrad Makkah

Everyone (3) Family (2)
4
Family

Staff and the breakfast was 5 Star but the facility need improvement.

By on Aug 17, 2022

Review comment responded on Aug 21, 2022

Dear GuestWe are truly heartened to receive your generous review of Conrad Makkah. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind Regards,Amjad samiGuest Relation

5
Family

The room was big.But it is smelling very very bad.Cigarette smoking room I think.We wanted to change the room,there was no room.They said the housekeeping bring steam cleaner.Nobody bring nothing.

By on Jan 8, 2020

Review comment responded on Jan 8, 2020

Dear Valued Guest, Greetings form Conrad Makkah! Thank you for staying with us and for taking your time out to share your feedback. We do apologies that you were unhappy with the cigarettes smell in the room and the room attendant did not show up to the room. Your feed back is incredibly important to us. We are taking your comments into consideration as we take the steps necessary to make it right for you and our future guests. We hope we may have a pleasure to welcoming you back to in the near future. Best regards, Yuda Laksana Guest Relations Manager

5

excellent hotel!!!

Everyone

We totally enjoyed our stay at Conrad. We booked it because it was recommended to us by 2 family members who had stayed there. We got a free upgrade and loved the room which was clean, the beds very too comfortable. Hotel staff was very cooperative and extended our check out time willingly. The breakfast was just wonderful. Too many options and beautiful dining hall. Will go there again.

By , from chicago on Apr 6, 2018

5

amazing staff with amazing breakfast!

Everyone

The hotel is very clean, amazing staff. Friendly service with exceptional experience.

By , from new york on Nov 27, 2017

5

great location for umrah travelers

Everyone

Stayed here with family during our last umrah trip. The hotel is one of the newer properties near the haram. The in room facilities and hotel itself are clean and very well kept. The staff is very helpful and understanding. Breakfast was wonderful, much better than some other hotels nearby where we have stayed in the past. Access to haram is very easy, just cross the street and you are in the haram. Overall very pleased and looking forward to our next trip.

By on Mar 29, 2017

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