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Al Safwah Orchid

5.0 star property
Luxury hotel with 2 restaurants connected to a shopping center in Makkah

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Photo gallery for Al Safwah Orchid

2 restaurants, breakfast served, international cuisine
Standard Quadruple Room , Side Haram View | 1 bedroom, in-room safe, soundproofing, iron/ironing board
Front of property
Reception hall
Interior

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
Ajyad St. Al Safwah Towers, Facing King Abdul Aziz Gate, Makkah, 24231
  • Place, Great Mosque of Makkah
    ‪2 min walk‬
  • Place, Kaaba
    ‪5 min walk‬
  • Place, The Clock Towers
    ‪5 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Standard Double Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, Side Haram View

Standard Triple Room, Side Haram View | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Standard Triple Room, Side Haram View

  • 269 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Standard Triple Room

  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Standard Quadruple Room

  • 322 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Quadruple Room , Side Haram View

Standard Quadruple Room , Side Haram View | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Standard Quadruple Room , Side Haram View

  • 322 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double Room, Side Haram View

Standard Double Room, Side Haram View | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Standard Double Room, Side Haram View

  • 215 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Makkah

Located in Makkah City Center, Al Safwah Orchid is within a 5-minute walk of popular attractions such as Great Mosque of Makkah and The Clock Towers. This 471-room, 5-star hotel has 2 restaurants and 24-hour room service, along with free in-room WiFi. Centrally located in Makkah, the hotel is connected to a shopping center, and a short walk from Kaaba and Well of Zamzam.

What's nearby

  • Great Mosque of Makkah - 2 min walk - 0.1 miles
  • Kaaba - 5 min walk - 0.3 miles
  • The Clock Towers - 5 min walk - 0.3 miles
  • Well of Zamzam - 5 min walk - 0.3 miles
  • King Fahad Gate - 6 min walk - 0.4 miles

Getting around

  • Makkah Station - 15 min drive
  • King Abdulaziz Intl. Airport (JED) - 73 min drive

Restaurants

  • ‪ستاربكس - ‬3 min walk
  • ‪Dunkin' Donuts - ‬3 min walk
  • ‪Dar Basma - ‬3 min walk
  • ‪Raffles Makkah Restaurant | مطعم قصر مكة رافلز - ‬3 min walk
  • ‪رسلانية - ‬3 min walk

About this property

Al Safwah Orchid

Luxury hotel with 2 restaurants connected to a shopping center in Makkah
Al Safwah Orchid features free WiFi in public areas, a business center, and coffee in a common area. If you drive, self parking is SAR 552 per day, and there's also limo/town car service. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and access to locker space. Other amenities at this luxury hotel include a library, free newspapers, and laundry facilities.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and slippers. Refrigerators, coffee makers, and dishwashers are other standard amenities.

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  • Restaurant
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (SAR 552 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SAR 75 per person
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Morjan
  • Marwa

Things to do

  • Library

Family friendly

  • Free babysitting
  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 22 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dishwasher
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SAR 75 per person
  • Self parking fee: SAR 552 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-5:30 AM
  • Check-out: 12:30 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
Property Registration Number 10007435

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Only Muslims can enter the holy cities of Mecca and Medina.
  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Couples must provide proof of marriage to share a room.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served or permitted at Al Safwah Orchid.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Safwah
Al Safwah Orchid
Al Safwah Royale
Al Safwah Royale Orchid
Al Safwah Royale Orchid Hotel
Al Safwah Royale Orchid Hotel Mecca
Al Safwah Royale Orchid Mecca
Safwah
Safwah Royale Orchid
Al Safwah Royale Orchid Makkah/Mecca
Al Safwah Orchid Hotel
Al Safwah Orchid Makkah
Al Safwah Royale Orchid
Al Safwah Orchid Hotel Makkah

Frequently asked questions

What's there to do around Al Safwah Orchid?

This hotel is situated in Makkah City Center within a 10-minute walk of Great Mosque of Makkah and Kaaba. You'll also find Well of Zamzam and King Fahad Gate less than a mile away.

How much does it cost to stay at Al Safwah Orchid?

As of Dec 28, 2025, prices found for a 1-night stay for 2 adults at Al Safwah Orchid on Jan 4, 2026 start from $180.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Al Safwah Orchid?

Yes, parking is offered for SAR 552 per day.

Does Al Safwah Orchid have a casino?

No, Al Safwah Orchid doesn't have a casino.

Will I find an indoor pool at Al Safwah Orchid?

No, there is no indoor pool at this hotel.

Is Al Safwah Orchid good for couples?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and slippers as well as 2 restaurants.

Are there hot tubs at Al Safwah Orchid?

No, this hotel doesn't have a spa tub.

Does Al Safwah Orchid have a restaurant with a breakfast menu?

Yes, Al Safwah Orchid has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Al Safwah Orchid allow pets to stay for free?

No, pets aren't allowed at Al Safwah Orchid.

Are there connecting rooms at Al Safwah Orchid?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at Al Safwah Orchid?

No, you won't find guestrooms with balconies at Al Safwah Orchid.

Al Safwah Orchid Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 85 out of 252 reviews
Rating 8 - Good. 63 out of 252 reviews
Rating 6 - Okay. 52 out of 252 reviews
Rating 4 - Poor. 25 out of 252 reviews
Rating 2 - Terrible. 27 out of 252 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Omar

Hotel.com

Due to unforeseen circumstances, I was unable to arrive on the originally scheduled date of my booking. I reached out to Hotels.com in an attempt to either cancel or reschedule my booking, but unfortunately, I did not receive a timely response. Additionally, it appears that no effort was made by Hotels.com to contact the hotel to update or modify my reservation accordingly. I kindly request your assistance in reviewing this matter and seeing if any resolution can be offered, given the situation. Thank you for your support. Never to book with hotel.com. They use agoda which is cheaper than rate their website and agoda give free cancellation. Hotels.com don’t
Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
May God the Sustainer accept from all the Pilgtims, pray to be back soon
Stayed 1 night in Sep 2025

6/10 Okay

babar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room is nice location is nice stuff s nice
Stayed 3 nights in Sep 2025

6/10 Okay

FARIA

Stayed 3 nights in Sep 2025

2/10 Terrible

Hend

Stayed 1 night in Aug 2025

6/10 Okay

Huda

Stayed 2 nights in Aug 2025

10/10 Excellent

MOHANAD

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and good breakfast, very close to Haram.
Stayed 3 nights in Aug 2025

2/10 Terrible

Nasrullah

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only good thing is location, very close to the Haram. Big time discrimination, they give us a room like grave, with dirty amenities, ripped blankets ,rude behavior. After fighting till next day without sleep, they chane the room , and that was while new world ,nice window, clean amenities better quality blankets and well behaved house keeping staff.
Stayed 7 nights in Jul 2025

6/10 Okay

shabnam, Arlington

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is listed as a 5-star property on sites.they're trying to avoid reviews on those platform to keep it a 5 star. I initially booked through one of that platform but the hotel contacted me shortly after asking me to cancel and rebook through here.later discovered others had reported similar experiences as they avoiding reviews on those platform. The main advantage of this hotel is its location. If staying near the Haram is your priority, it’s a decent option. The Safa Tower connects to the Clock Tower, and while you’ll need to change two elevators and use an escalator, the walk to the Haram is still fairly convenient. In fact, having stayed at the Fairmont before, I’d say this hotel might be slightly closer to the Haram entrance. That said, service and accessibility were disappointing. You have to walk through a market and take escator to reach the entrance with no clear signage or staff to guide you.Taxis aren’t allowed to stop directly outside, so getting one can be a hassle often requiring a long wait for drivers to come from upper parking. Check-in was also poor. The staff handed me the key without explaining anything or where my room,hotel facilities, or breakfast is,which was included in my booking. I had to ask for basic directions myself. For a hotel claiming to be 5-star, the service fell far short. Overall, I’d rate this hotel as a 2 to 3-star property at best. It’s only worth considering
black stuff around sink and even some parts of shower
super nasty. in picture it looks cleaner lol
Stayed 3 nights in Jul 2025

10/10 Excellent

Sadat

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found what i expected
Stayed 4 nights in Jul 2025

10/10 Excellent

Asim

Liked: Cleanliness, amenities
Excellent service
Stayed 5 nights in Jul 2025

10/10 Excellent

kaviraj

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best place to stay in Makkah. Taxi available just a walk away. shipping and food in the building itself. a few steps to Kaaba
Stayed 2 nights in Jul 2025

10/10 Excellent

Fawad

Stayed 2 nights in Jun 2025

10/10 Excellent

Ommar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place ever
Stayed 2 nights in Jun 2025

8/10 Good

mahmudur

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is very close to Khaba.
Stayed 1 night in Apr 2025

8/10 Good

noor lide

Liked: Amenities, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Qasim

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Farhan

Stayed 2 nights in Mar 2025

2/10 Terrible

waleed

Stayed 2 nights in Mar 2025

10/10 Excellent

Enam

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service ,
Stayed 3 nights in Mar 2025

10/10 Excellent

Ashraf

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay again in the future
Stayed 3 nights in Mar 2025

10/10 Excellent

Milad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Mar 2025

10/10 Excellent

Nahian

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

4/10 Poor

Shah

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The decor is dated, the furniture belongs to 19th century used and battered the bed was awful, bathroom unfit for purpose. This hotel does not deserve 5* it’s 2 at the best. The only saviour is its location, other hotels available at better price.
Stayed 2 nights in Jan 2025

6/10 Okay

Ashfaq

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Great location only

Staff were good at check in and the location is the best ever
Stayed 3 nights in Jan 2025

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