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Al Marwa Rayhaan by Rotana

5.0 star property
Luxury Makkah hotel connected to a shopping center, steps from Great Mosque of Makkah

Choose dates to view prices

Photo gallery for Al Marwa Rayhaan by Rotana

2 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Reception
Minibar, in-room safe, desk, laptop workspace
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Abraj Al Bait Ajyad Street, King Abdul Aziz Gate, Makkah, Makkah, 24231
  • Place, Great Mosque of Makkah
    ‪1 min walk‬
  • Place, Kaaba
    ‪3 min walk‬
  • Place, The Clock Towers
    ‪3 min walk‬

Room options

Guest Room – King Bed

  • Sleeps 2

Guest Room – Twin Bed

  • Sleeps 4

Spacious Room – Twin Bed

  • Sleeps 4

Spacious Room – King Bed

  • Sleeps 4

View all photos for Spacious Partial Haram View Two Bedroom Suite

Minibar, in-room safe, desk, laptop workspace

Spacious Partial Haram View Two Bedroom Suite

  • Sleeps 5

Spacious Partial Haram View Room – King Bed

  • Sleeps 4

Spacious Partial Haram View Room – Twin Beds

  • Sleeps 4

Partial Haram View Room – Twin Beds

  • Sleeps 3

Royal Suite Panoramic Kaaba View

  • Sleeps 4

Partial Kaaba View Room – King Bed

  • Sleeps 2

Partial Kaaba View Room – Twin Beds

  • Sleeps 3

Spacious Partial Kaaba View Room – Twin Beds

  • Sleeps 4

Partial Haram View Room – King Bed

  • Sleeps 2

View all photos for Room, 2 Twin Beds (Spacious Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (Spacious Partial Kaaba View)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Partial Haram View)

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (Partial Haram View)

8.4 out of 10
Very good
(11 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Partial Kaaba View)

Room, 1 King Bed (Partial Kaaba View) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Partial Kaaba View)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (Partial Kaaba View)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Spacious Room)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Spacious Room)

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Spacious Room)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (Spacious Room)

  • 377 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Spacious Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Spacious Partial Haram View)

10.0 out of 10
Exceptional
(2 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Spacious Partial Haram View)

Room, 2 Twin Beds (Spacious Partial Haram View) | Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (Spacious Partial Haram View)

  • 398 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Guest)

Dock

Room, 1 King Bed (Guest)

8.0 out of 10
Very good
(3 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Guest)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (Guest)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

7.4 out of 10
Good
(3 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Partial Haram View)

Suite, 1 Bedroom (Partial Haram View) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Partial Haram View)

  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Spacious)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Spacious)

  • 990 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Spacious Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Spacious Partial Kaaba View)

  • 1055 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds

View all photos for Royal Suite (Panoramic Haram View with partial Kaaba view)

Royal Suite (Panoramic Haram View with partial Kaaba view) | Minibar, in-room safe, desk, laptop workspace

Royal Suite (Panoramic Haram View with partial Kaaba view)

  • 1356 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Spacious Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Spacious Partial Haram View)

10.0 out of 10
Exceptional
(1 review)
  • 1055 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Spacious Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Spacious Partial Kaaba View)

  • 753 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms (Partial Kaaba View)

  • 753 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Spacious Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Spacious Partial Haram View)

  • 1055 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms (Partial Haram View)

8.0 out of 10
Very good
(1 review)
  • 753 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Partial Kaaba View Two Bedroom Family Suite

Minibar, in-room safe, desk, laptop workspace

Partial Kaaba View Two Bedroom Family Suite

  • Sleeps 5

One-Bedroom Suite

  • Sleeps 2

Spacious Partial Kaaba View One Bedroom Suite

  • Sleeps 2

Spacious One Bedroom Suite

  • Sleeps 6

Spacious Partial Kaaba View Two Bedroom Suite

  • Sleeps 5

Spacious Partial Haram View One Bedroom Suite

  • Sleeps 6

Partial Haram View Two Bedroom Family Suite

  • Sleeps 5

Deluxe Suite Part Haram View

  • Sleeps 2

Partial Kaaba View Room

  • Sleeps 2

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About the neighborhood

Makkah

Located in Makkah City Center, Al Marwa Rayhaan by Rotana is adjacent to Great Mosque of Makkah and within a 5-minute walk of other popular sights like The Clock Towers. This 5-star hotel has 550 guestrooms and offers free in-room WiFi, a gym, and a 24-hour business center. Centrally located in Makkah, the hotel is connected to a shopping center and also a short walk from Well of Zamzam and Kaaba.

What's nearby

  • Great Mosque of Makkah - 1 min walk - 0.1 miles
  • Kaaba - 3 min walk - 0.2 miles
  • The Clock Towers - 3 min walk - 0.2 miles
  • Well of Zamzam - 3 min walk - 0.2 miles
  • King Fahad Gate - 5 min walk - 0.3 miles

Getting around

  • Makkah Station - 15 min drive
  • King Abdulaziz Intl. Airport (JED) - 73 min drive

Restaurants

  • ‪ستاربكس - ‬3 min walk
  • ‪Dunkin' Donuts - ‬3 min walk
  • ‪Dar Basma - ‬3 min walk
  • ‪Raffles Makkah Restaurant | مطعم قصر مكة رافلز - ‬3 min walk
  • ‪رسلانية - ‬3 min walk

About this property

Al Marwa Rayhaan by Rotana

Luxury Makkah hotel connected to a shopping center, steps from Great Mosque of Makkah
Al Marwa Rayhaan by Rotana features a gym, free WiFi in public areas, and a 24-hour business center. If you drive, self parking is SAR 550 per day, or you can take advantage of the airport shuttle (available 24 hours) for SAR 300 per person one-way. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and concierge services. Other amenities at this luxury hotel include a free kid's club, coffee/tea in a common area, and a terrace.
Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, slippers, and toothbrushes and toothpaste. Other amenities include refrigerators, minibars, and coffee makers.
Recreational amenities at the hotel include a health club.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (SAR 550 per day)
  • Limited onsite self parking

Food and drink

  • Daily English breakfast available 6:00 AM to 10:30 AM for a fee: SAR 100 for adults and SAR 25 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Al Bayt
  • Al Dyafa
  • Al Shorfa
  • Hala Cafe

Things to do

  • Designer stores
  • Free children's club
  • Health club
  • Shopping

Family friendly

  • Free children's club
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 24-hour business center
  • Coworking space

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (47 inch wide door)
  • Handrails in stairways (24 inches high)
  • Sign language-capable staff
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 25 floors
  • Built in 2006
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Paper towels
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for SAR 150.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately SAR 100 for adults and SAR 25 for children
  • Airport shuttle fee: SAR 300 per person (one-way)
  • Self parking fee: SAR 550 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 150.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).
Property Registration Number 10007293

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Only Muslims can enter the holy cities of Mecca and Medina.
  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Couples must provide proof of marriage to share a room.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served or permitted at Al Marwa Rayhaan by Rotana.
  • Parking has height restrictions.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Marwa Makkah
Al Marwa Rayhaan Rotana Makkah Hotel Mecca
Al Marwa Rayhaan Rotana Makkah Mecca
Marwa Al Rayhaan Makkah
Marwa Rayhaan Makkah
Marwa Rayhaan Rotana Makkah
Marwa Rotana
Marwa Rotana Makkah
Rotana Makkah
Rotana Marwa Makkah
Al Marwa Rayhaan By Rotana-Makkah Hotel Mecca
Al Marwa Rayhaan By Rotana-Makkah Mecca
Al Marwa Rayhaan Rotana Hotel Mecca
Al Marwa Rayhaan Rotana Hotel
Al Marwa Rayhaan Rotana Mecca
Al Marwa Rayhaan Rotana
Al Marwa Rayhaan by Rotana Hotel
Al Marwa Rayhaan by Rotana Makkah
Al Marwa Rayhaan by Rotana Hotel Makkah

Frequently asked questions

Is free cancellation available at Al Marwa Rayhaan by Rotana?

Al Marwa Rayhaan by Rotana offers free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Al Marwa Rayhaan by Rotana?

As of Dec 23, 2025, prices found for a 1-night stay for 2 adults at Al Marwa Rayhaan by Rotana on Jan 13, 2026 start from $348.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Al Marwa Rayhaan by Rotana?

This hotel is situated in Makkah City Center, just steps from Great Mosque of Makkah and Kaaba. You'll also find Well of Zamzam and King Fahad Gate less than a mile away.

Is parking available on site at Al Marwa Rayhaan by Rotana?

Yes, parking is offered for SAR 550 per day.

Does Al Marwa Rayhaan by Rotana have a casino?

No, Al Marwa Rayhaan by Rotana doesn't have a casino.

Is there an indoor pool at Al Marwa Rayhaan by Rotana?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Al Marwa Rayhaan by Rotana?

There are many amenities for couples at this hotel, including in-room massages and access to a chef as well as 2 restaurants.

Are there hot tubs at Al Marwa Rayhaan by Rotana?

No, this hotel doesn't have a spa tub.

Does Al Marwa Rayhaan by Rotana feature a restaurant that includes a breakfast menu?

Yes, Al Marwa Rayhaan by Rotana has 2 restaurants, and serves an English breakfast each morning for a surcharge.

Does Al Marwa Rayhaan by Rotana allow pets to stay free of charge?

No, pets and service animals aren't allowed at Al Marwa Rayhaan by Rotana.

Does Al Marwa Rayhaan by Rotana have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Can I book a room with a balcony at Al Marwa Rayhaan by Rotana?

No, there aren't any guestrooms with balconies at Al Marwa Rayhaan by Rotana.

Al Marwa Rayhaan by Rotana Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 355 out of 732 reviews
Rating 8 - Good. 197 out of 732 reviews
Rating 6 - Okay. 86 out of 732 reviews
Rating 4 - Poor. 44 out of 732 reviews
Rating 2 - Terrible. 50 out of 732 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jawed

Stayed 6 nights in Nov 2025

10/10 Excellent

Sarah

Stayed 2 nights in Sep 2025

10/10 Excellent

Fawad, Ottawa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It never disappoints, my 2nd time stay, Mr. Mustafa from housekeeping was an amazing host and cooperative, overall one of the best hotels to stay for Umrah
Stayed 3 nights in Sep 2025

10/10 Excellent

Mohammed

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in great location, nice view. One recommendation they should change the carpet, it’s pretty old and used. I am sure the hotel is busy year round, they should refurbish the rooms often.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the ease to find the place. The breakfast is 5 star level. Would definitely stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

abdelrahman

Stayed 2 nights in Sep 2025

10/10 Excellent

Farhad Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely close to Haraam. Friendly staff, clean.
Stayed 3 nights in Aug 2025

10/10 Excellent

Chaudhry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Magdi, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice to deal with the next trip
Stayed 3 nights in Aug 2025

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was okay and the room was nice but the bathrooms were very small and not that clean. The breakfast buffet was good but the pictures that they advertised for the view from the restaurant were different from the actual view.
Stayed 5 nights in Aug 2025

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proximity to the holy mosque is exceptional and the meals are excellent
Stayed 3 nights in Aug 2025

10/10 Excellent

Faizi

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very good staff and 5 minutes walk to mataf MasaAllah
Stayed 2 nights in Aug 2025

10/10 Excellent

HAJI AZIM

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Amr

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Aug 2025

10/10 Excellent

Owais

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my best experience
Stayed 1 night in Jul 2025

8/10 Good

manei

Traveled with family
Stayed 3 nights in Jul 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. I am sure I will be back, God willing
Stayed 1 night in Jul 2025

10/10 Excellent

sylvia

Traveled with family
Liked: Staff & service
Everything about this hotel was really good — the distance from Masjid al-Haram, the cleanliness, the security — everything was great. The only problem we had was with the bathroom. There was a drainage issue, and water kept coming up and flooding the shower. Also, they hadn’t noticed that the shampoo and soap had run out, which was inconvenient because I was already wet and ready to shower when I realized there was no shampoo or body wash.
Stayed 3 nights in Jul 2025

2/10 Terrible

Muhammad

Disliked: Cleanliness, staff & service, property conditions & facilities
I checked out even didnt stay single day
Stayed 4 nights in Jul 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Jul 2025

10/10 Excellent

Fahmeeda, Knoxville

Stayed 1 night in Jul 2025

8/10 Good

Mariam, Kuwait

Liked: Cleanliness, amenities, property conditions & facilities
Old rooms furnisher, nice place and food breakfast
Stayed 2 nights in Jul 2025

8/10 Good

mohammad

Liked: Cleanliness
Accommodating
Stayed 5 nights in Jul 2025

10/10 Excellent

Kahir

Stayed 2 nights in Jul 2025

2/10 Terrible

Oula

Liked: Room comfort
Disliked: Cleanliness, staff & service

Not Satisfied

First day was good but the rooms looks old and not too clean needs more care 2nd night and the last the electricity shutdown around 1.20am and no one contacted me as Im alone I can’t go out of the room floor 23 Then i didnt sleep that last night even after it came back after 2hours or more The staff said it was a maintenance and no one tell us or announced in our rooms doors The one who contacted me later on this app Said its shutdown suddenly I asked for arefund for this night they said No!!!!!
Stayed 2 nights in Jul 2025

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