Al Ebaa Hotel

Mountain hotel with 3 restaurants connected to the convention center in Makkah

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Photo gallery for Al Ebaa Hotel

Exterior
Elevator
Triple Room | In-room safe, blackout drapes, soundproofing, iron/ironing board
Reception
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
3280, Umm Al-Qura Road, Makkah, 24231
  • Place, Great Mosque of Makkah
    ‪8 min walk‬
  • Place, King Fahad Gate
    ‪11 min walk‬
  • Place, Kaaba
    ‪15 min walk‬

Room options

Deluxe Double or Twin Room

9.0 out of 10
Wonderful
(30 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

Triple Room

7.2 out of 10
Good
(7 reviews)
  • Sleeps 3
  • 3 Twin Beds

Quadruple Room

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 4 Twin Beds

Standard Twin Room

  • Sleeps 2

Standard Quadruple Room

  • Sleeps 4

Standard Triple Room

  • Sleeps 3

Standard King Room

  • Sleeps 2

About the neighborhood

Makkah

Located in Makkah City Center, Al Ebaa Hotel is a leisurely stroll from popular sights such as Great Mosque of Makkah and Kaaba. This 416-room, 3.5-star hotel welcomes guests with conveniences like 3 restaurants, a coffee shop/cafe, and free in-room WiFi. It's connected to the convention center in central Makkah, and also a short walk from King Fahad Gate and The Clock Towers.

What's nearby

  • Great Mosque of Makkah - 8 min walk - 0.5 miles
  • Souk Al-Khalil - 10 min walk - 0.6 miles
  • King Fahad Gate - 11 min walk - 0.6 miles
  • The Clock Towers - 13 min walk - 0.7 miles
  • Kaaba - 15 min walk - 0.8 miles

Getting around

  • Makkah Station - 7 min drive
  • King Abdulaziz Intl. Airport (JED) - 69 min drive

Restaurants

  • ‪لحظة كيف - ‬14 min walk
  • ‪ALBAIK | البيك - ‬12 min walk
  • ‪Executive Lounge - ‬12 min walk
  • ‪Thaj Baik - ‬7 min walk
  • ‪الملتقى لاونج - ‬11 min walk

About this property

Al Ebaa Hotel

Mountain hotel with 3 restaurants connected to the convention center in Makkah
Al Ebaa Hotel features free WiFi in public areas and an ATM. Self parking is offered for SAR 90 per day. The front desk is staffed 24 hours a day to help with concierge services and luggage storage.
Smart TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms offer rainfall showers, designer toiletries, and slippers. Other standard amenities include coffee makers, safes, and wardrobes or closets. Housekeeping is available on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (SAR 90 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: SAR 45 for adults and SAR 30 for children
  • 3 restaurants
  • A coffee shop/cafe

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Turndown service

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 8:30 PM and 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately SAR 45 for adults and SAR 30 for children
  • Covered self parking fee: SAR 90 per day
  • Late check-in fee for check-in between 8:30 PM and 10:30 PM

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:30 PM—-8:00 PM
  • Check-out: 12:30 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
Property Registration Number 10002124

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property only accepts cash.

Additional information about polices, regulations, and more:

  • Couples must provide proof of marriage to share a room.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Al Ebaa Hotel Hotel
Al Ebaa Hotel Makkah
Al Ebaa Hotel Hotel Makkah

Frequently asked questions

Are free cancellation options available at Al Ebaa Hotel?

Al Ebaa Hotel offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

What can I see around Al Ebaa Hotel?

This hotel is situated in Makkah City Center within a short 8-minute walk of Great Mosque of Makkah and also 14 minutes on foot from Kaaba. You'll also find King Fahad Gate and Souk Al-Khalil less than a mile away.

Is parking available on site at Al Ebaa Hotel?

Yes, covered parking is offered for SAR 90 per day. Accessible parking is also available for guests.

Does Al Ebaa Hotel include a casino on the premises?

No, Al Ebaa Hotel doesn't have a casino.

Will I find an indoor pool at Al Ebaa Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Al Ebaa Hotel?

Amenities that appeal to couples at this hotel include a rainfall showerhead, a smart TV, and a turndown service.

Are there hot tubs at Al Ebaa Hotel?

No, this hotel doesn't have a spa tub.

Does Al Ebaa Hotel have a restaurant that serves breakfast?

Yes, Al Ebaa Hotel has 3 restaurants, and serves continental breakfast each morning for a surcharge.

Will Al Ebaa Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Al Ebaa Hotel.

Does Al Ebaa Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies at Al Ebaa Hotel?

No, there aren't any guestrooms with balconies at Al Ebaa Hotel.

Al Ebaa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 349 out of 586 reviews
Rating 8 - Good. 140 out of 586 reviews
Rating 6 - Okay. 63 out of 586 reviews
Rating 4 - Poor. 15 out of 586 reviews
Rating 2 - Terrible. 19 out of 586 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tariq

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service very close to the Haram. Either walk through Anjum Hotel or the bridge. 5-10min walk max!
Stayed 5 nights in Oct 2025

8/10 Good

USMAN OGWU

Liked: Staff & service, room comfort
Stayed 4 nights in Oct 2025

8/10 Good

Toufik

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 10 nights in Sep 2025

10/10 Excellent

mohsin

Stayed 6 nights in Oct 2025

8/10 Good

Taylan

Stayed 8 nights in Sep 2025

8/10 Good

Mohammad Ali

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy
Stayed 4 nights in Oct 2025

10/10 Excellent

Omar Aziz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel few minutes walk to the Harem and amenities
Stayed 6 nights in Oct 2025

10/10 Excellent

Abdullah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms and great service, only takes away that their showers doesn't have doors and they are working on a solution for it
Stayed 3 nights in Oct 2025

10/10 Excellent

Demba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great hotel, I recommend to all.
Stayed 4 nights in Sep 2025

8/10 Good

shahrukh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine don’t have any issue
Stayed 5 nights in Oct 2025

10/10 Excellent

Mohammed

Stayed 3 nights in Sep 2025

10/10 Excellent

ISSAMEDDINE

Liked: Cleanliness, amenities, property conditions & facilities
No idea
Stayed 3 nights in Sep 2025

10/10 Excellent

safia

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff Clean room Convenient for trip
Stayed 6 nights in Sep 2025

10/10 Excellent

safia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room friendly staff
Stayed 6 nights in Sep 2025

6/10 Okay

Usmaan

Liked: Staff & service

AL EBAA - AVERAGE

We booked for 18th Sept and was due to check in by 4pm. However, due to unforeseen circumstances of delayed flights, we arrived on 19th at 7am! So we had 5 hours left. The reception staff allowed us to have a later check in for 2pm, but it seemed a little waste for a whole night stay, it would have been nicer for the hotel to accommodate better to keep customers satisfied. The room itself: Was extremely hot with AC not working! Beds not as comfortable as some of the other hotels we have stayed in. Average I would say but we are giving this hotel another chance for 2 nights next week! Let's see how it goes...
Stayed 1 night in Sep 2025

10/10 Excellent

Surhata

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how the staff clean the room everyday. They should check the cooler fridge seems its not working and some of the food we put were wasted . Overall our stay is good Alhamdulillah . 10-15 mins walk to haram . Much easier if you go through anjum hotel in their underground escalator straight away to haram.
Stayed 5 nights in Sep 2025

10/10 Excellent

Sadia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay with my mum

The staffs were really friendly- especially the brothers at the reception and the bed was super comfortable alhamdulilah. From this hotel you can walk down towards Hotel Anjum car park and reach the Haram, which is amazing as it takes 7 minutes to get there!
Stayed 1 night in Sep 2025

8/10 Good

Mohammed Hamza

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Really nice hotel with good service, there are a few issues you may come accross (e.g. AC was not powerful enough, Fridge was not working properly, missing room amenities, no iron or ironing board etc). But Alhamdulilah you get decent value for money. The staff were very helpful, ESPECIALLY the cleaners. The service from the cleaner who dealt with our room was extra special (Muhammad Shakil Miah from Bangladesh), who went out of his way to help us with many of the problems we had.
Stayed 7 nights in Sep 2025

4/10 Poor

Zaeem

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Shafina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent. Loved it would stay again.

The staff were really friendly and helpful. In house cafe was handy, hotel lobby and lounge was spacious , rooms cleaned daily, toiletries left were of good quality, rooms had comfortable beds and were clean and modern. The walk to the harem due to the nearest gates being closed for building works was an issue, otherwise it is a 8/10 minute walk but it’s uphill and you can cut through the Anjum hotel escalates making it shorter. We however used the complimentary buses that Marriot, Double Tree Hilton and Jabar Omar put on for people staying as these hotels were just opposite and they didn’t mind us using it. So we were dropped off at the clock tower entrance . The hotel is just behind the clock tower and located opposite the Conrad hotels chain . They gave us complementary water in the rooms every day. It’s a really nice 4 star. The y lent me chargers and iron too as we couldn’t bring all our luggage and it didn’t make a difference as the hotel offered us mostly everything.
Stayed 5 nights in Sep 2025

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, thank you
Stayed 4 nights in Sep 2025

6/10 Okay

Mijed

Liked: Cleanliness, staff & service
The hotel has no fridge in the rooms, so that make it difficult with hot weather.
Stayed 1 night in Aug 2025

8/10 Good

Ahmed

Traveled with family
Liked: Cleanliness
Reciption staff are nice and cooperative. Kitcjen staff are not friendly
Stayed 5 nights in Aug 2025

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 5 nights in Aug 2025

10/10 Excellent

Nazia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025