We booked a room with a king bed, in March 2025, for an August reservation. When we arrived, we were told our reserved king bed room was “under renovation”. My wife and I are not small people, so a queen bed is not ideal. We would have absolutely booked elsewhere if we knew we would not get a king bed.
The staff was friendly, but unable to resolve the problem,
The room was small, the bed was small and very uncomfortable, and when my wife went to have a bath, there was no plug for the tub. My wife got less than a hour sleep due to how uncomfortable the bed was.
Very unfortunate because again the staff were friendly. Also, the breakfast included at the hotel is very decent.