6/10 Okay
Hilda
Traveled with partner
Jul 10, 2025
Liked: Cleanliness, property conditions & facilities
Beautiful historic building. We had a junior suite and it was bright and spacious. Decor was cheap. Lots of cheap prints. Amenities was poor, you get Nescafe instant sachets for your coffee in the room, and only a combined shampoo, shower gel bottle with pump that doesn't work. We found quite a lot of ants in the room.
We ate outside for dinner (as they didn't want to serve inside), fair enough, but there are no parasols, and because of that, all manners of bugs landed and stayed on our food as we were eating it. Needless to say, I really did not enjoy my food, and we decided to skip desert and head back to our room.
Mazan itself is pretty non-descript, the hotel could be overrun by cyclists staying, which could ruin the ambience because they hog the swimming pool (literally the lot we met, stayed and chat in the middle of the pool), as well as they wandered around the hotel in their swimsuits and towels.
Upon check in we were immediately warned to bring back the pool towels to reception during check out, otherwise they will charge us extra for the towels.
In addition to that
- hotel was advertised to have parking, it turns out that we had to pay €15/night
- we were charged €3 extra per night for extra energy bills. The notification email came a few days before we checked in. I think this was really poor, despite the insignificant amount. If you have agreed on a rate, you should not add on top.
Needless to say, we won't be coming back.
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Hilda
Stayed 3 nights in Jul 2025
