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Veranda Grand Baie Hotel & Spa

3.5 out of 5.0

Recent guest reviews

We visited the resort in March 2017 and i can say that the resort is not a huge one but service is nice We were offered a double room which was ok. However the bedsheets were not cleaned. There was even a hole on the bedsheet and duvet which makes it quite unprofessional. We spent two nights there on half board and food was ok. On the first night, we had indian buffet and 2nd night it was european buffet. I should say hats off to the chef who came to each new client who just check in to see if there is any meal that can be prepared according to client taste and i ordered for grilled lamb for the 2nd night. It was very well prepared. This is a plus point of the hotel The cocktail drinks were nice as well and we can see that staff care for customers. However we came across a strange thing where one waitress was chasing one dog who was sitting on the sand. I dont believe in such people. Animals should be respected and there are many 5* resorts across the island that are doing so much for strays and tourist love animals. I would highly appreciate if animals can be treated with more respect. The swimming pool is nice and the hotel even organize some kind of things for kids e.g one day we had barbapapa and some nice games as well. Overall the hotel is not bad but improvement can be done Thanks Anusha Sungalee

Most of it was very good/excellent. What can be improved: Close the piano for "playing" kids; only the kids and their parents have fun, everybody else was irritated. Note: it was not just 5 minutes a day but 3 times 30-60 minutes! Personal didn't do anything about it.

It was an amazing experience. Warm welcome, professional attendance and attention to detail. From the moment we checked-in to the day of check-out we received full attention of the whole staff. Every question answered and whenever necessary we would get suggestions on activities.

This was my third time staying at the veranda, I would like to say a huge thank you to ajeev and the team at veranda. By far exceeded my expectations of customer service from the minute we got there everyone treated us beyond anything we could of imagined. The food was outstanding a great variety for all nationalties. Rooms are suberb and always activities to do! Again thank you for making our stay truely amazing we will be back again 😊

Disappointed with room allocation when arrived. With the help of Anoushka was moved to a superior room at the extra cost of $100.00 per night. Food was substandard during the 1st part of my stay but improved in the end. The exception was the 35 years anniversary and the Chefs dinner.

Really enjoyed the hotel. we stayed 2 weeks and we really enjoyed it. The hotel is right in the nature, we do see the bungalows too much that gives a feeling to be in the nature. Rooms are comfortable and clean. The hotel is clean and very pleasant. a Family ambiance. Diving Center is 2 min walk away. Grand Bay town is 5-10 min walk. Everybody at the hotel is very pleasant with the customers and you become part of the family. The SPA is really nice as well.

We were looking for a peaceful holiday stay. Our first unpleasant surprise was to be offered a room overlooking the car parking though we made a special request to the reservation lady to be allocated a sea view or pool view room. Upon a phone call request we were shifted to smaller room with garden view. Unfortunately we went there when there were lots of people from Reunion Island. Some of them were noisy and did not care about other people's need for peace and tranquility. On the other hand credit goes the hotel chef VINESH who is a real gem for this establishment. He is so caring to one and all and has special words for every one. He is the superstar********* of this hotel. Food was excellent. If I were to go back then it will be only for him. The housekeeping and waiters (bar and restaurant) were kind and helpful. The Reception staffs were helpful..

Very nice hotel which we have stayed at on three previous occasions. Staff very friendly and very good food. Only problem is the closeness of the music in the evenings to the pool area bedrooms. If the disco music is on the base thump thump is not pleasant to hear if you have retired to the bedroom. Excuse moi - I do not know what the English for literie is below so have left it blank.

Our second visit to this hotel staff were wonderful remember us from last year made our wedding anniversary memorable was ugraded to prestige room had a huge bed separate type lounge terrace looking out on the pool bath as well as shower and double sinks which was one of the best room food was good entertainment every night pool was cleaned daily cannot praise the staff enough they made our holiday a pleasure thank you all

This was our second visit to this hotel the staff were wonderful they made our wedding anniversary a perfect day will remember it for a long time we were given a upgrade to a privilege room which was out of this world the rooms were cleaned daily food was first class if you need special food the Chefs Vinesh and Sudhir would accommodate you were possible. Entertainment every night which was great every member of staff from cleaners bar and management were all professional will defiantly recommend this hotel hope we can come back next year

Royal Road Grand Bay

Hotel highlights

  • Walking distance to Grand Bay Beach
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Within a short walk of Grand Bay Beach, Veranda Grand Baie Hotel & Spa is within a mile (2 km) of Merville Beach. This 94-room, 3.5-star resort has a marina, a full-service spa, and a restaurant. It's on the beach and also close to Trou aux Biches Beach and Grand Bay Shopping Center.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 7 AM to 10 AM.


Rooms

All of Veranda Grand Baie Hotel & Spa's 94 rooms are air-conditioned and have an array of amenities, including balconies, minibars, and coffee makers. Guests can expect to find free WiFi and 32-inch LCD TVs with satellite channels and DVD players. Bathrooms have hair dryers and free toiletries. Other amenities include ceiling fans, safes, and desks.


Property features

Guests of Veranda Grand Baie Hotel & Spa have access to a marina, a full-service spa, and an outdoor pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for EUR 40 per person one-way. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Other amenities at this beach resort include a children's pool, a fitness center, and a spa tub.

Room options

Superior Room, 1 Double Bed

Full 1 | Sleeps 4

Comfort Family Room

Full 1 | Sleeps 4

Room (Privilege)

Full 1 | Sleeps 4

Suite (Privilege)

Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

83% of guests recommend this hotel

Total of 1671 reviews