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Shintomi-tei

3.0 star property

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Photo gallery for Shintomi-tei

Public bath
Public bath
Lobby lounge
Japanese Style Room - Sea View | In-room safe, desk, free WiFi, bed sheets
Beach

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
38-1 Kakinochi, Matusshima, Matsushimamachi, Matsushima, Miyagi, 981-0213
  • Place, Date Masamune Historical Museum
    ‪5 min walk‬
  • Place, Matsushima Town Hall
    ‪8 min walk‬
  • Place, Matsushima Bay
    ‪8 min walk‬
  • Airport, Sendai (SDJ)
    ‪40 min drive‬

Room options

View all photos for Japanese Style Room

Japanese Style Room | In-room safe, desk, free WiFi, bed sheets

Japanese Style Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Style Room - Sea View

Japanese Style Room - Sea View | In-room safe, desk, free WiFi, bed sheets

Japanese Style Room - Sea View

9.6 out of 10
Exceptional
(4 reviews)
  • Sea view
  • Sleeps 6
  • 6 Twin Futons

View all photos for Run of House

Run of House | In-room safe, desk, free WiFi, bed sheets

Run of House

  • Sleeps 2
  • 2 Twin Futons

About the neighborhood

Matsushima

Shintomi-tei places you within a 10-minute stroll of Zuigan-ji Temple and Date Masamune Historical Museum. This 73-room, 3-star ryokan has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Date Masamune Historical Museum - 5 min walk - 0.3 miles
  • Matsushima Retoro Kan - 6 min walk - 0.4 miles
  • Zuigan-ji Temple - 8 min walk - 0.4 miles
  • Matsushima Town Hall - 8 min walk - 0.5 miles
  • Matsushima Bay - 8 min walk - 0.5 miles

Getting around

  • Matsushimakaigan Station - 12 min walk
  • Sendai Airport (SDJ) - 42 min drive

Restaurants

  • ‪げんぞう - ‬8 min walk
  • ‪さんとり茶屋 - ‬10 min walk
  • ‪牛たん炭焼利久松島五大堂店 - ‬8 min walk
  • ‪南部屋 - ‬9 min walk
  • ‪洗心庵 - ‬9 min walk

About this property

Shintomi-tei

Guests staying at Shintomi-tei enjoy karaoke, free WiFi in public areas, and a water dispenser. You can take advantage of free parking, along with a free area shuttle. Front-desk staff can assist with securing valuables and luggage storage.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and toilets with an electronic bidet. Refrigerators, coffee makers, and safes are also available.
Services include massages. Public bath/onsen services include an indoor public bath (no minerals) and a yukata (Japanese robe). These services feature separate men and women areas.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Karaoke
  • Shopping

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Turndown service

Spa

  • Massage
  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Extra futon (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.
Additional fees of JPY 1620 per child, per day apply for breakfast, and JPY 4860 per child, per day apply for dinner.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 2 years old and younger stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-10 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for private bath/onsen. Contact the ryokan at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Shintomi-tei Inn Matsushima
Shintomi-tei Inn
Shintomi-tei Matsushima
Shintomi tei
Shintomi-tei Ryokan
Shintomi-tei Matsushima
Shintomi-tei Ryokan Matsushima

Frequently asked questions

Is a free cancellation option available at Shintomi-tei?

Shintomi-tei provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Shintomi-tei?

As of Mar 1, 2026, prices found for a 1-night stay for 2 adults at Shintomi-tei on Mar 30, 2026 start from 143.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Shintomi-tei?

This ryokan in Matsushima is within a 10-minute walk of Matsushima Town Hall, Matsushima Bay, and Date Masamune Historical Museum. You'll also find Matsushima Retoro Kan and Ojima Island less than a mile away.

Is parking available on site at Shintomi-tei?

Yes, self parking is offered for free at the ryokan.

Is a spa located at Shintomi-tei?

Spa services at the ryokan include massages.

Does Shintomi-tei feature a casino on the premises?

No, Shintomi-tei doesn't have a casino.

Will I find an indoor pool at Shintomi-tei?

No, there is no indoor pool at this ryokan.

Is Shintomi-tei a good place to stay for couples?

Couples will appreciate amenities at this ryokan, including a separate bath and shower and a turndown service in each accommodation with some featuring sea views.

Are there hot tubs at Shintomi-tei?

No, this ryokan doesn't have a spa tub.

Does Shintomi-tei feature a restaurant that includes a breakfast menu?

Shintomi-tei offers free full breakfasts each morning though there is no restaurant.

Will Shintomi-tei allow pets to stay for free?

No, pets aren't allowed at Shintomi-tei.

Does Shintomi-tei have connecting rooms?

No, this ryokan doesn't feature connecting guestrooms.

How close is the airport from Shintomi-tei?

The closest major airport to Shintomi-tei is Sendai Airport (SDJ), which is 22.5 mi away (42 minutes by car).

Can I book a room with a balcony at Shintomi-tei?

No, there aren't any accommodations with balconies at Shintomi-tei.

Shintomi-tei Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 37 out of 140 reviews
Rating 8 - Good. 51 out of 140 reviews
Rating 6 - Okay. 35 out of 140 reviews
Rating 4 - Poor. 12 out of 140 reviews
Rating 2 - Terrible. 5 out of 140 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Analise

Stayed 2 nights in Jul 2025

6/10 Okay

y

totally as usual
Stayed 1 night in Dec 2024

10/10 Excellent

Eugene, West Roxbury

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice room and facilities. The only complaint - the WiFi is more or less nonexistent. So it comes with a digital detox bonus ;)
Stayed 1 night in Aug 2024

10/10 Excellent

Woonsup

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room; friendly staff; great price for room, dinner, and breakfast. Located in a residential neighborhood; about 15-minute walk from Matsushima station (a bit uphill, but not bad)
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a tranquil place. Everything is perfect - the only negative is some peeling wallpaper in the rooms, but that's nitpicking. It's a large room within walking distance of the station and the museums.
Stayed 5 nights in Apr 2024

8/10 Good

Peter

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little older, but clean and the staff is extremely polite and helpful.
Stayed 2 nights in Mar 2024

6/10 Okay

Melinda, SHEPPARTON

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I liked the traditional experience but the room needs some cosmetic maintenance. Touching up the paint and repairing a little of the wooden skirting. You DO need to pre-book for dinner, but e we found a great little place just a short walk away in the town.
Stayed 1 night in Nov 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel Great area

The hotel was great and in one of the most beautiful areas of Japan. If you like Onsen this place is great. Also breakfast was amazing.
Stayed 2 nights in May 2023

8/10 Good

Pik Kwan, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It located on a hill, about 15-20 mins walk from Matsushimakaigan Station. Along the way, you find shops & restaurants. There’s a ferry pier & a park, temples & a museum. You can also walk from Matsushima Station, however, I prefer Matsushimakaigan as there’re more to see. The hotel offers free shuttle pick up & drop off which is a plus.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Liked: Staff & service
love their rooftop. we can freely use it and took great picture from there.
Stayed 2 nights in Oct 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

A bit disappointing

A bit of an old hotel, so the condition wasn't great, but that's to be expected. What was dissapointing was the level of service. Things were constantly forgotten. First day they cleaned the room but didnt replace towels or Yukata. Second day they completely didnt clean the room, but did leave a little 'tea sweet'. Also quite annoying that they insisted to copy the resident card (something that is not needed for residents)
Stayed 3 nights in Aug 2020

4/10 Poor

Guest, Koriyama

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was old, peeling and in bad condition. The food was quite poor and baths were small and outdated.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this accomodation seemed a little dated, it rpovided a fantastic experience of an onsen. WE had a Japanese speaker wth us so that was useful in terms of understading aspects of the stay. THe dinner was a stand-out experience of traditional Japanese style dining. Good location, within walking distance of the waterfront etc.
Stayed 1 night in Dec 2019

10/10 Excellent

minoru

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Mstsushima

Great service. Convenient location. Excellent breakfast. Great onsen. Use of shuttle bus made visiting local attractions very easy.
Stayed 1 night in Nov 2019

8/10 Good

Matthew

Stayed 1 night in Oct 2019

6/10 Okay

James

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

A Japanese experience for sure.

This is a 100% Japanese hotel for Japanese tour groups and events. Essentially no English is spoken. You had better be able to sit comfortably cross-legged or you will be very uncomfortable while packing and unpacking, using your computer, or anything else in your room. Breakfast extensive but mediocre by Japanese standards. Heat, AC, and wifi is centralized so quality varies by room in the old fashioned way. Lots of dings on the walls. Renovation overdue. Some Japanese luxuries such as dinner in separate compartments if you pay for dinner.
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

comfortable, but a bit overpriced

--rooms are spacious and comfortable, but the condition is a bit worn down, which was a bit disappointing given the cost of the place --the food was not that good, and again this was a bit disappointing given the cost --the outdoor hot spring was terrific --service is good --I'm not sure this is advertised well online, but I believe that the hot spring is not a natural one -- this is something I learned only when I arrived in Matsushima, but I should also say that I'm not entirely sure what a non-natural hot spring is.
Stayed 1 night in Sep 2018

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities, room comfort

Excellent Japanese Restaurant

Looks like Mom & Pop B and B from photos but it is a large hotel on the hill with fantastic views. Very Japanese. Excellent dinner in the restaurant and good Japanese breakfast. Very little English spoken but very helpful staff. Free rides to and from train station. Very quiet and relaxing
Stayed 1 night in May 2018

4/10 Poor

HIRONORI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

タカフミ

Stayed 1 night in Jul 2025

6/10 Okay

?

Traveled with family
Disliked: Property conditions & facilities
観光地に近く、高台で見晴らしが良いが、周辺は坂の為足に自信のある方はいろいろな眺望が楽しめます。
Stayed 1 night in May 2025

8/10 Good

???

建物は古いが、松島の観光拠点で金額も高くなく良かった
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Traveled with family
這是一間很老的溫泉旅館，離商店街有一段距離，建議開車前往。 我是選含有早餐晚餐的方案，東西很鹹而且不是很精緻，晚餐可以看到早餐同樣的食材，感覺不是很好。
Stayed 2 nights in Apr 2025

8/10 Good

AYA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025