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Richmond Hotel Matsumoto

3.0 star property

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Photo gallery for Richmond Hotel Matsumoto

A buffet area with various food stations and a drink bar in the background.
Japanese-style Twin Room,Non Smoking(2Bed,1child aged 12 or under free*Extra Futon Charged as adult) | WiFi (free), bed sheets
A spacious lobby with a fireplace, seating area, and a staircase.
Japanese-style Twin Room,Non Smoking(2Bed,1child aged 12 or under free*Extra Futon Charged as adult) | WiFi (free), bed sheets
A multi-story hotel with a prominent 'Richmond Hotel' sign.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
1-10-7 Chuo, Matsumoto, Nagano-ken , 390-0811
  • Place, Matsumoto Castle
    ‪9 min walk‬
  • Place, Matsumoto Performing Arts Center
    ‪10 min walk‬
  • Place, Matsumoto City Museum of Art
    ‪12 min walk‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪16 min drive‬

Room options

View all photos for Smoking Standard Twin Room For 3persons

WiFi (free), bed sheets

Smoking Standard Twin Room For 3persons

  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

View all photos for Smoking Tatami Twin One Add Futon

WiFi (free), bed sheets

Smoking Tatami Twin One Add Futon

  • Sleeps 5
  • Free WiFi

View all photos for Non-smoking Tatami Twin One Add Futon

WiFi (free), bed sheets

Non-smoking Tatami Twin One Add Futon

  • Sleeps 5
  • Free WiFi

View all photos for Standard Double Room, Non Smoking (140cm Bed x1, 1 child aged 12 or under stay free, No Extra Bed)

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Standard Double Room, Non Smoking (140cm Bed x1, 1 child aged 12 or under stay free, No Extra Bed)

8.6 out of 10
Excellent
(20 reviews)
  • 189 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, Non Smoking (110cm Bed x2, 1child aged 12 or under stay free *Extra Bed Charged as adult)

WiFi (free), bed sheets

Twin Room, Non Smoking (110cm Bed x2, 1child aged 12 or under stay free *Extra Bed Charged as adult)

9.6 out of 10
Exceptional
(18 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Single Room, Non Smoking (140cm Bed x1, 1 child aged 12 or under stay free, No Extra Bed)

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Single Room, Non Smoking (140cm Bed x1, 1 child aged 12 or under stay free, No Extra Bed)

9.0 out of 10
Wonderful
(23 reviews)
  • 189 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room,Non Smoking(160cm Bed,1child aged 12or under stay free*ExtraBed Charged as adult)

A hotel room with a bed, a sofa, a small table, a chair, a TV, and a wardrobe.

Deluxe Double Room,Non Smoking(160cm Bed,1child aged 12or under stay free*ExtraBed Charged as adult)

9.2 out of 10
Wonderful
(19 reviews)
  • 292 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Japanese-style Twin Room,Non Smoking(2Bed,1child aged 12 or under free*Extra Futon Charged as adult)

Japanese-style Twin Room,Non Smoking(2Bed,1child aged 12 or under free*Extra Futon Charged as adult) | WiFi (free), bed sheets

Japanese-style Twin Room,Non Smoking(2Bed,1child aged 12 or under free*Extra Futon Charged as adult)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Twin Room, Non Smoking for 3 People (110cm Bed x2 and 90cm Extra bed x1)

A hotel room with two beds, a patterned wall, and a ceiling light.

Twin Room, Non Smoking for 3 People (110cm Bed x2 and 90cm Extra bed x1)

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

About the neighborhood

Matsumoto

Richmond Hotel Matsumoto places you next to Matsumoto Timepiece Museum and Jorinji Temple. This 202-room, 3-star hotel has in-room conveniences like refrigerators, electric kettles, and TVs.

What's nearby

  • Matsumoto Timepiece Museum - 3 min walk - 0.2 miles
  • Matsumoto Scale Museum - 7 min walk - 0.4 miles
  • Matsumoto Castle - 9 min walk - 0.5 miles
  • Matsumoto Performing Arts Center - 10 min walk - 0.6 miles
  • Matsumoto City Museum of Art - 12 min walk - 0.6 miles

Getting around

  • Matsumoto Station - 9 min walk
  • Okaya Station - 24 min drive
  • Shinshu - Matsumoto Airport (MMJ) - 27 min drive

Restaurants

  • ‪麺匠 佐蔵 - ‬1 min walk
  • ‪炉ばた庄屋 - ‬1 min walk
  • ‪邦心 松本駅前店 - ‬2 min walk
  • ‪小羊樓 - ‬1 min walk
  • ‪レストランバー くろひげ - ‬1 min walk

About this property

Richmond Hotel Matsumoto

Guests staying at Richmond Hotel Matsumoto enjoy free WiFi in public areas, laundry facilities, and a vending machine. Self parking is available for JPY 1200 per night. Front-desk staff can assist with luggage storage and dry cleaning/laundry.
40-inch TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Refrigerators and electric kettles are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,200 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 1,200 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 5 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 1200 per person
  • Self parking fee: JPY 1200 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property is also known as

Richmond Matsumoto
Richmond Hotel Matsumoto Hotel
Richmond Hotel Matsumoto Matsumoto
Richmond Hotel Matsumoto Hotel Matsumoto

Frequently asked questions

Is a free cancellation option available at Richmond Hotel Matsumoto?

Richmond Hotel Matsumoto provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Richmond Hotel Matsumoto?

As of Jul 25, 2026, prices found for a 1-night stay for 2 adults at Richmond Hotel Matsumoto on Aug 24, 2026 start from $76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Richmond Hotel Matsumoto?

Located steps from Matsumoto Timepiece Museum, this hotel is in Matsumoto, and within a 10-minute walk of Matsumoto Scale Museum and Nawate-Dori. You'll also find Matsumoto Castle and Matsumoto Performing Arts Center less than a mile away.

Is parking available on site at Richmond Hotel Matsumoto?

Yes, parking is offered for JPY 1,200 per night.

Does Richmond Hotel Matsumoto include a casino at the property?

No, Richmond Hotel Matsumoto doesn't have a casino.

Is there an indoor pool at Richmond Hotel Matsumoto?

No, there is no indoor pool at this hotel.

Is Richmond Hotel Matsumoto good for couples?

Couples staying at this hotel will appreciate amenities like free wired internet and slippers as well as a restaurant.

Does Richmond Hotel Matsumoto have a hot tub?

No, there isn't a spa tub at this hotel.

Does Richmond Hotel Matsumoto have a restaurant that serves breakfast?

Yes, Richmond Hotel Matsumoto serves buffet breakfast each morning for a surcharge from its restaurant.

Does Richmond Hotel Matsumoto allow pets to stay for free?

No, pets aren't allowed at Richmond Hotel Matsumoto though service animals are welcome.

Does Richmond Hotel Matsumoto have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Richmond Hotel Matsumoto?

The closest major airport to Richmond Hotel Matsumoto is Shinshu - Matsumoto Airport (MMJ), which is 9.2 mi away (27 minutes by car).

Are there rooms with balconies that I can book at Richmond Hotel Matsumoto?

No, there aren't any guestrooms with balconies at Richmond Hotel Matsumoto.

Richmond Hotel Matsumoto Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 503 out of 867 reviews
Rating 8 - Good. 297 out of 867 reviews
Rating 6 - Okay. 57 out of 867 reviews
Rating 4 - Poor. 5 out of 867 reviews
Rating 2 - Terrible. 5 out of 867 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Diana

Great staff and wonderful breakfast!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Uffe

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel, good breakfast, and central location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tulsi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We managed to get an upgrade for a small cost and the staff and hotel were very accommodating. The hotel was very easy to find and well located, the amenities were great and checkout was very easy
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Julian

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff, clean and modern rooms with good facilities. Excellent location in heart of town with everything in walking distance. Breakfast was quite good.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Darren

Liked: Cleanliness
Clean tidy and a bit bigger than the usual small rooms we have stayed in. Nice view of the mountains.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Roxane

Liked: Cleanliness, staff & service, amenities
A comfortable room at a reasonable price.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Sau Ngan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value forbmoney. Very helpfil staff and great location. Easy access to most amenities
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Thrifena

Lovely spacious twin room with a seating area, very clean hotel and a free nightdress to wear too . Good central location only 8 mins walk from main Matsumoto station or Nawate st
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Liam

Liked: Cleanliness, amenities, property conditions & facilities
Good location, easy to walk most places. Very clean and staff helpful. Buffet breakfast was also great.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location in Matsumoto
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Yi Fei

Liked: Cleanliness, staff & service, property conditions & facilities
Located a short walk from the JR station. Hotel is quiet and staff was excellent
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Minoska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the hotel, the room was good enough for a family of 3. Attention was great and the breakfast was a lot of options to choose. From matsumoto station is about 5 minutes by walking.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

chun yung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room comfort ; staff nice; environment clean and new
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel near to the castle.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the central location to Matsumoto train and bus station. The hotel was walking distance to the castle, frog walkway, Media Garden and restaurants. The room was comfortable and loved the self-service amenities offered (toiletry options, coffee, tea). Would definitely stay again!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Sonali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Walkable from most places. Staff was very helpful. Rooms were nice and comfy. Overall, great stay.
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Joshua

Liked: Cleanliness, staff & service
The property is a bit dated, but the staff are very kind.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Laurie

Liked: Staff & service, property conditions & facilities
I would stay here again. Beautiful city and great access.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful. Great location and easy to walk to all the sites!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location near train station and downtown. Would definitely stay again at this hotel.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Lori Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for visiting Matsumoto. Close to the station and the Castle. Seems its right in the midst of town surrounded by a variety of dining options. Service is top notch. Staff is very friendly too!
Stayed 2 nights in Oct 2025
Verified

8/10 Good

May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is about 6 min walk to the station. Close to the 2 tourist streets, shrine, castle. Pretty well can walk to all the main tourist attractions
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Liliane Andrée

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, Nice size
Stayed 3 nights in Nov 2025