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Kamisuwa Onsen Hotel Shinyu

3.0 star property

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Photo gallery for Kamisuwa Onsen Hotel Shinyu

A room with a large window overlooking a body of water and distant mountains during sunset.
A hotel room with two beds, a desk, a chair, and a view of the city.
A hot tub with a view of a lake and mountains.
A bar area with shelves displaying bottles and teapots, bar stools, and a decorative wall panel.
A hotel room with a large table, chairs, a TV, and a view of the sea.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
2-6-30 Kogandori, Suwa, Nagano-ken , 392-0027
  • Place, Lake Suwa
    ‪1 min walk‬
  • Place, Lake Suwa Geyser Center
    ‪3 min walk‬
  • Place, Suwashi Kohan Park
    ‪8 min walk‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪41 min drive‬

Room options

View all photos for Standard Twin Room

A hotel room with two beds, a chandelier, a view through a large window, and a small table with chairs.

Standard Twin Room

  • Sleeps 3
  • Free WiFi

View all photos for Superior Japanese-western Room City View Non-smoking Mountain God Western-Japanese Style Room

A hotel room with a bed, a dining table, chairs, and a sliding shoji screen with floral designs.

Superior Japanese-western Room City View Non-smoking Mountain God Western-Japanese Style Room

  • Sleeps 9
  • Free WiFi

View all photos for [Hikarigami] Japanese Room (12 tatami) Non Smoking

A hotel room with a large table, chairs, a TV, and a view of the sea.

[Hikarigami] Japanese Room (12 tatami) Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons
  • Free WiFi

View all photos for [Hikarigami] Japanese Bedroom (10 tatami) Non Smoking

A hotel room with two beds, a desk, a chair, and a view of the city.

[Hikarigami] Japanese Bedroom (10 tatami) Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon
  • Free WiFi

View all photos for [Kakei] Japanese Room (8 tatami) Non Smoking

A traditional Japanese-style room with tatami flooring, a low table, two chairs, a television, and a window with curtains.

[Kakei] Japanese Room (8 tatami) Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • Sleeps 3
  • 3 Twin Futons
  • Free WiFi

View all photos for [Anei] Japanese Room (10 tatami) Non Smoking

A traditional Japanese-style room with tatami flooring, a low table, and seating.

[Anei] Japanese Room (10 tatami) Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 3 Twin Futons
  • Free WiFi

View all photos for Japanese-style Room

A tatami mat room with a low table, a TV, and a window with a view.

Japanese-style Room

  • Sleeps 8
  • Free WiFi

View all photos for Top Floor Suite 7F, Non Smoking

A hotel room with two beds, a sofa, a dining table, and a large window with curtains.

Top Floor Suite 7F, Non Smoking

  • Lake view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 3 Large Twin Murphy Beds
  • Free WiFi

View all photos for Universal Suite 6F, Non Smoking

A hotel room with two beds, a large window with curtains, a view of the mountains, a traditional Japanese screen, and a wooden chair.

Universal Suite 6F, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 3 Large Twin Murphy Beds
  • Free WiFi

View all photos for Universal Semi Suite 5F, Non Smoking

Universal Semi Suite 5F, Non Smoking | Free WiFi, bed sheets

Universal Semi Suite 5F, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Large Twin Murphy Beds
  • Free WiFi

View all photos for [Yamagami] Twin Beds Room & Japanese Room (8 tatami) Non Smoking

[Yamagami] Twin Beds Room & Japanese Room (8 tatami) Non Smoking | Free WiFi, bed sheets

[Yamagami] Twin Beds Room & Japanese Room (8 tatami) Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons
  • Free WiFi

About the neighborhood

Suwa

Located in Kamisuwa Onsen within a short walk of Suwashi Kohan Park, Kamisuwa Onsen Hotel Shinyu is within a mile (2 km) of other popular sights such as Lake Suwa. This 42-room, 3-star ryokan welcomes guests with in-room amenities like refrigerators, electric kettles, and TVs.

What's nearby

  • Lake Suwa - 1 min walk - 0.1 miles
  • Lake Suwa Geyser Center - 3 min walk - 0.2 miles
  • Sanritsu Hattori Museum of Arts - 6 min walk - 0.4 miles
  • Katakura Hall - 6 min walk - 0.4 miles
  • Suwashi Kohan Park - 8 min walk - 0.4 miles

Getting around

  • Kamisuwa Station - 9 min walk
  • Shinshu - Matsumoto Airport (MMJ) - 42 min drive

Restaurants

  • ‪くらすわ - ‬3 min walk
  • ‪リストランテ アヴァンツァーレ(Ristorante Avanzare) - ‬2 min walk
  • ‪いずみ屋 - ‬13 min walk
  • ‪そば処 秋月そば本店 - ‬10 min walk
  • ‪信州上諏訪アルプス食堂 - ‬13 min walk

About this property

Kamisuwa Onsen Hotel Shinyu

Guests of Kamisuwa Onsen Hotel Shinyu enjoy free WiFi in public areas, spa services, and a gift shop. If you decide to drive, there's free parking. Front-desk staff can help secure valuables, and provide local restaurant recommendations.
Guests can enjoy TVs and stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Refrigerators and electric kettles are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 9:00 AM for a fee

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Spa

  • 24-hour public bath
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Hospital bed
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 5 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and private bath/onsen. Contact the ryokan at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Shinyu
Kamisuwa Onsen Shinyu
Kamisuwa Onsen Shinyu Suwa
Kamisuwa Onsen Hotel Shinyu Suwa
Kamisuwa Onsen Hotel Shinyu Ryokan
Kamisuwa Onsen Hotel Shinyu Ryokan Suwa

Frequently asked questions

Is free cancellation available at Kamisuwa Onsen Hotel Shinyu?

Kamisuwa Onsen Hotel Shinyu offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Kamisuwa Onsen Hotel Shinyu?

As of Jul 15, 2026, prices found for a 1-night stay for 2 adults at Kamisuwa Onsen Hotel Shinyu on Jul 20, 2026 start from $232, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Kamisuwa Onsen Hotel Shinyu?

This ryokan is situated in Kamisuwa Onsen, just steps from Lake Suwa Geyser Center and Takeya Miso Kaikan, and within a short walk of Sanritsu Hattori Museum of Arts. You'll also find Lake Suwa and Suwashi Kohan Park less than a mile away.

Is there parking available at Kamisuwa Onsen Hotel Shinyu?

Yes, self parking is offered for free at the ryokan.

Is there a spa available at Kamisuwa Onsen Hotel Shinyu?

Spa services at the ryokan include massages.

Does Kamisuwa Onsen Hotel Shinyu feature a casino on the premises?

No, Kamisuwa Onsen Hotel Shinyu doesn't have a casino.

Will I find an indoor pool at Kamisuwa Onsen Hotel Shinyu?

No, there is no indoor pool at this ryokan.

Is Kamisuwa Onsen Hotel Shinyu good for couples?

Couples staying at this ryokan will value amenities like slippers, a lake view in some guestrooms, as well as massages.

Are there hot tubs at Kamisuwa Onsen Hotel Shinyu?

No, this ryokan doesn't have a spa tub.

Does Kamisuwa Onsen Hotel Shinyu feature a restaurant that includes a breakfast menu?

Kamisuwa Onsen Hotel Shinyu offers Japanese breakfast each morning for a surcharge though there is no restaurant.

Will Kamisuwa Onsen Hotel Shinyu allow pets to stay for free?

No, pets aren't allowed at Kamisuwa Onsen Hotel Shinyu though service animals are welcome.

Are there connecting rooms at Kamisuwa Onsen Hotel Shinyu?

No, this ryokan doesn't feature connecting guestrooms.

What is the closest airport to Kamisuwa Onsen Hotel Shinyu?

The closest major airport to Kamisuwa Onsen Hotel Shinyu is Shinshu - Matsumoto Airport (MMJ), which is 16.9 mi away (42 minutes by car).

Are there rooms with balconies at Kamisuwa Onsen Hotel Shinyu?

No, there aren't any guestrooms at Kamisuwa Onsen Hotel Shinyu that offer a balcony.

Kamisuwa Onsen Hotel Shinyu Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 180 out of 285 reviews
Rating 8 - Good. 78 out of 285 reviews
Rating 6 - Okay. 17 out of 285 reviews
Rating 4 - Poor. 6 out of 285 reviews
Rating 2 - Terrible. 4 out of 285 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great about this stay. Beautiful hotel; nice rooms; wondering rooms for breakfast and attentive staff. And great location with views.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From start to finish, excellent customer service. Checked in at sunset, incredible sunset view from our room overlooking Lake Suwa. The check in process was thorough and explained to great detail. The food was regional, healthy and tasty. All around great traditional ryokan experience, highly recommended.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities
Fantastic stay. Room overlooking the lake was wonderful. The staff were very helpful and always happy to help. The included bus tour of the shrines was a lovely bonus. The option of the included meals was fantastic and the meals we had over our stay were outstanding. Would recommend.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Yotaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place!!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

CHUNG LING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute gem! Beautiful scenery, fantastic hotel, fabulous service and delicious food. Definitely recommend!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent stay

We had an excellent time here. Own private onsen in room, with a wonderful view of the lake. The food and service was excellent. The hotel is very modern, yet still very traditional Japanese. Would love to stay here again.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Tsai

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful. The food was also good and the pricing is also really affordable
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beautiful traditional Japanese room and food. The staff were exceptionally kind and patient with us. The view a of Suwa lake was picturesque.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Wai Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family really enjoys the stay. The room is modern and nice. The set dinner is also really great.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location overlooking the lake. The food at the hotel is authentic. There is also the possibility to rent bikes directly at the hotel. Very polite staff.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful onsen hotel with top notch service.

Amazingly beautiful, high-end onsen hotel. Staff are politely formal and provide excellent service in all aspects. My room had a wonderful view of Lake Suwa & all possible amenities. Breakfast was delicious & serves with elegance.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the Suite on the 7th Floor. It was absolutely amazing, and the view and private bath were well worth it.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The hotel has just new renovated. I love the view of the lake. Foods and services are excellent. Would definitely go back if i am in the neighborhood. Parking is also free.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great experience. If you are looking for a nice break from hustle of big city and really try ryokan and onsen (with ability to use private onsen) - I would highly recommend it
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is well located at lake front, although our room was on the lower floor and the view was a bit blocked by the fence outside the windows. The staff were extremely helpful and the one served us could speak English. The food was good.The private bath (fee required) inside the public bath has half glass walls so not so private except exclusive use of the facility .Given the price we paid included a free tour of the shrines, we considered it's value for money.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

jackie

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in May 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful Lake view and we were able to enjoy the tatami beds. Staff was so helpful. We needed to leave before breakfast started so they packed us a breakfast! They also arranged a taxi. Lovely stay
Stayed 1 night in Mar 2023
Verified

6/10 Okay

shay

Liked: Cleanliness, property conditions & facilities
I recommend to reserve the private onsen and the shuttle around thr city with at least a month of anticipation. We got to use the onsen just once and there wasn't any place for the shuttle.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Kaman

Great location that just next to the lake Suwa. Luckily we can enjoy the Sakura on the riverside through the window of our room. The service for breakfast and dinner is good and thanks for the recommendation of the staff, Yu, for going to see the Sakura in a castle park nearby. That’s amazing.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff treated us like royalty. They anticipated our needs and satisfied all of our demands. The hot spring rice, hot, hot hot, and the Japanese breakfast was magnificent. They offered a tour of the four grand shrines,and did an amazing job of explaining everything to us. There was not a vacancy for days on end, and now we can understand why thank you.
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extraordinary

Satisfying in every way. Staff extraordinary.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Setsuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are friendly and very helpful. Only this hotel offer free coach tour for visiting all 4 Suwa Taisha shrines. very blessed. We enjoyed welcome drink before dinner. Hotspring bath with sauna room, very relaxing. they provid not only japanese yukata roves but also pajamas. Dinner and breakfast were so beautiful and delicious, and they served me a special vegetarian meal. many thanks to the kitchen staff. I strongly recommend to stay lake view room. the view was breath taking.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lake Suwa

Lovely locations as it’s right where the lake Suwa is, just walk across the road and it’s the lane. And there is a bicycle rental at the lake so it’s perfect place to stay and rent a bicycle for the day to cycle around the lake. 16km to complete a full perimeter of the late. It’s a MUST do, lovely.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

☺️

Visited for a trip around Lake Suwa and oh boy, this hotel is something special, I had the private onsen in the room and it was one of the most relaxing part of my trip in Japan. They also offered public a onsen for hotel guests and you can also book that to have that one private. Over all can't recommend this hotel enough, staff was friendly and breakfast was excellent if you want a taste of a traditional Japanese meal. There is also a bike rental right across the street next to Lake Suwa. Bike trip all around the lake is maybe around 4 hours or less. 10/10 Swore I saw a Shrine Maiden with green hair walking around.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Gin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay at Lake Suwa

The location of hotel is right in front of Lake Suwa Park, the like shore is just across the road. A very relaxing vibe in this area. Staffs at carpark and concierge are very friendly and helpful. The interior environment of common area and room is stylish, new and clean. I stayed in lake view room with excellent view of Lake Suwa. Onsen is relatively basic and simple. Dinner and breakfast are good but not very outstanding. Selection of sake is disappointing for an onsen hotel in the city of Suwa, I did expect much bigger range of sake selection with so many famous sake kura in Suwa and Nagano.
Stayed 1 night in Sep 2023

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