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Matsue Urban Hotel

Property class: 3

Choose dates to view prices

Photo gallery for Matsue Urban Hotel

A hotel room with two beds, a wardrobe, and a nightstand.
A modern hotel lobby with a reception desk, seating area, and a children's play zone.
A compact hotel room with a flat-screen TV, a desk with a lamp, a chair, a small table, and a sofa.
A multi-story urban hotel with a prominent sign for Matsue Urban Hotel.
A buffet with various dishes and utensils.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry

Explore the area

View in a map
590-3 Asahi-machi, Matsue, Shimane, 690-0003
  • Place, Lake Shinji
    ‪12 min walk‬
  • Place, Shimane Art Museum
    ‪18 min walk‬
  • Place, Matsue Castle
    ‪4 min drive‬
  • Airport, Izumo (IZO)
    ‪50 min drive‬

Room options

View all photos for BUILDING No.2 Double Room, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

BUILDING No.2 Double Room, Non Smoking

  • 131 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for BUILDING No.2 Semi Double Room, Non Smoking

A neatly made bed with a pillow and a folded shirt on it, a clock on the headboard, and a wall-mounted light.

BUILDING No.2 Semi Double Room, Non Smoking

7.4 out of 10
Good
(9 reviews)
  • 117 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for BUILDING No.2 Twin Room, Non Smoking

A hotel room with two beds, a sofa, a TV, and a wardrobe.

BUILDING No.2 Twin Room, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for (Building 2) Twin Room

A hotel room with two beds, a desk, a television, and a window with curtains.

(Building 2) Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for (Building 2) Double Room

A hotel room with a bed, a desk with a computer, a chair, and a window with curtains.

(Building 2) Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for BUILDING No.1 RENEWAL Semi Double Room, Non Smoking

A hotel room with a bed, a desk with a chair, a small shelf, and a wall-mounted telephone.

BUILDING No.1 RENEWAL Semi Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 117 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for BUILDING No.1 RENEWAL Twin Room, Non Smoking

A hotel room with two beds, a wooden headboard, and a window with curtains.

BUILDING No.1 RENEWAL Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Small Double Room (Building 2)

A hotel room with a bed, a desk, a television, and a window with curtains.

Small Double Room (Building 2)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Matsue

Matsue Urban Hotel is a short stroll from Mefu Shrine and Ryusyouji Temple. The 115 rooms at this 3-star hotel include refrigerators, electric kettles, and TVs.

What's nearby

  • Lake Shinji - 12 min walk - 0.7 miles
  • Shimane Prefectural Art Museum - 16 min walk - 0.9 miles
  • Shinjiko Ohashi Bridge - 18 min walk - 1.0 mile
  • Shimane Art Museum - 18 min walk - 1.0 mile
  • Matsue Castle - 4 min drive - 1.6 miles

Getting around

  • Matsue Station - 3 min walk
  • Yonago Airport (YGJ) - 45 min drive

Restaurants

  • ‪ドトールコーヒーショップ - ‬4 min walk
  • ‪出雲そば たたらや - ‬3 min walk
  • ‪為セバ成ル KAKERU - ‬5 min walk
  • ‪はなの舞 - ‬5 min walk
  • ‪奥出雲そば処 一福 松江駅前テルサ店 - ‬5 min walk

About this property

Matsue Urban Hotel

Matsue Urban Hotel features free WiFi in public areas, microwave in a common area, and laundry facilities. Self parking is offered for JPY 800 per night. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. This hotel also has a vending machine.
TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, bidets, slippers, and toilets with an electronic bidet. Other standard amenities include refrigerators, electric kettles, and desks.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 800 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 1,210 for adults and JPY 440 for children
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 5 years old and younger stay free when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 1210 for adults and JPY 440 for children
  • Self parking fee: JPY 800 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
  • Check-in: 3:00 PM—-3:00 AM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
Property Registration Number 島根県指令松保第101-16

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Parking has height restrictions.

Property is also known as

Matsue Urban Hotel SHIMANE
Matsue Urban Hotel
Matsue Urban
Matsue Urban SHIMANE
Matsue Urban Hotel Hotel
Matsue Urban Hotel Matsue
Matsue Urban Hotel Hotel Matsue

Frequently asked questions

What is there to do close to Matsue Urban Hotel?

This hotel is located in Matsue, a short 17-minute walk from Lake Shinji and also 18 minutes on foot from Shimane Prefectural Art Museum. You'll also find Shimane Art Museum and Matsue Castle within a short drive.

How much does it cost to stay at Matsue Urban Hotel?

As of Oct 8, 2026, prices found for a 1-night stay for 2 adults at Matsue Urban Hotel on Oct 25, 2026 start from $63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Matsue Urban Hotel?

Yes, parking is offered for JPY 800 per night.

Does Matsue Urban Hotel include a casino on the premises?

No, Matsue Urban Hotel doesn't have a casino.

Is there an indoor pool at Matsue Urban Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Matsue Urban Hotel?

Couples staying at this hotel will appreciate amenities like slippers as well as a restaurant and a 24-hour front desk.

Does Matsue Urban Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Matsue Urban Hotel have a restaurant with a breakfast menu?

Yes, Matsue Urban Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Does Matsue Urban Hotel allow pets to stay free of charge?

No, pets aren't allowed at Matsue Urban Hotel though service animals are welcome.

Does Matsue Urban Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Matsue Urban Hotel?

The closest major airport to Matsue Urban Hotel is Yonago Airport (YGJ), which is 15.5 mi away (45 minutes by car). Another top airport is Izumo Airport (IZO), which is located 15.3 mi away (31-minute drive).

Are there rooms with balconies that I can book at Matsue Urban Hotel?

No, there aren't any guestrooms with balconies at Matsue Urban Hotel.

Matsue Urban Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 132 out of 542 reviews
Rating 8 - Good. 218 out of 542 reviews
Rating 6 - Okay. 140 out of 542 reviews
Rating 4 - Poor. 33 out of 542 reviews
Rating 2 - Terrible. 19 out of 542 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Over all quite nice
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Ok hotel, it a little old, and the rooms are very small. nice location in the town.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good room for the price. The big plus is the free rental bikes. It was a pleasure to visit Matsue by bike.
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Room had a bed, shower, toilet and mini fridge. All you could ask for in a budget hotel.
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Matsue Urban Hotel is a great place to stay while in Matsue. The breakfast is outstanding with a lot of variety including Japanese and American type of selections. The rooms are very clean and quiet. The location is very close to the train station which includes taxi and bus services. When I return to Matuse, I will stay here again.
Stayed 5 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Good economy hotel

The hotel would be the most economical one with good price and relatively OK conditions: small room, less controllable air conditioning, half-baked renovations with obviously tired bath unit.if you are OK with those, this must be a good choice. At least I was OK.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant hotel perfect for solo travelers

I loved this hotel, it was perfect for solo traveller. Lovely breakfast, and the breakfast room turned into communal workspace during the day. I stayed one night in an ordinary room and one night in a capsule (they call it "cubic room") which was a first for me. Very pleasant, nice lounge, nice "room wear", lockable shower rooms. One the whole, very pleased. And location is brilliant, two minutes from the station.
Stayed 1 night in Nov 2022
Verified review

8/10 Good

GOOD
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 4 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matsue Urban Hotel was clean and conveniently located across the street from Matsue station. My room included a suitcase stand, one person mini-couch, and small table. I like having my suitcase off the ground and the couch was more comfortable than sitting on a desk chair. Housekeeping wasn't daily, but new towels were left on the door every day. It was a nice hotel and I would stay there again.
Stayed 4 nights in Oct 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
In October, the weather was nice and warm, but the heater came on when it was very warm, so I had to ask portable fan. I was told the air conditioning had been broken for a while, and it was worse in summer!!!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
きれいな客室で、アメニティバーも充実しているので、過ごしやすいです。
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
該有的都有，櫃檯前的Free table可以拿小點心茶包和面膜，還有迎賓飲料，真的很不錯👍
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
接客やサービス等良かったです。清掃はいらないのが逆に気を使わないで済むので助かりました。 他ビジネスホテルに比べて、居室がやや狭い印象です。また、エアコンから異音が聞こえることが多かったように思います。コスト削減のために一括管理なのは全然いいのですが、暖房がちょっと暑いけど消したら寒いみたいなときはちょっと不便に感じました。　
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
部屋は清潔で、アメニティが充実していました。朝食も種類が多く美味しかったです。
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

部屋の設備、掃除等が出来ているのは当たり前。 社員の接客態度は普通。 益々の向上を。
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

特になし
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
客室はリニューアルされていて設備も新しくきれいだった。
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel très gentil, proche de la gare
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
特になし
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
客室はきれいでした スタッフの対応も大変良かったです 朝食のバイキングもメニューが豊富で、美味しかったです アメニティも充実していて、選ぶのが楽しかったです
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
客室も綺麗で職員の方の対応も丁寧でした。 ウェルカムアメニティもたくさん用意していただき、お水ももらえました。一泊だけでしたが、満足しています。
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

スタッフの方々の対応が
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
部屋も綺麗で静かで良かったです
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
従業員の対応が親切で、くつろげるホテルでした。ありがとうございます！また行かせて行きます！
Stayed 1 night in Nov 2025