Matsue Universalhotel

3.0 star property
Hotel in Matsue with free breakfast and a restaurant

Choose dates to view prices

Photo gallery for Matsue Universalhotel

Lobby
Free daily buffet breakfast
Laundry room
Single Room, 1 Bedroom, Smoking | Free WiFi
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
471 Asahimachi, Matsue, Shimane, 690-0003
  • Place, Lake Shinji
    ‪11 min walk‬
  • Place, Shimane Art Museum
    ‪12 min walk‬
  • Place, Matsue Castle
    ‪3 min drive‬
  • Airport, Izumo (IZO)
    ‪28 min drive‬

Room options

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Twin Room, 2 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Single Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Twin Room, 2 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Triple Room, 3 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Twin Room, 2 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 3 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Twin Bed Room Non Smoking

  • Sleeps 2

Triple Non Smoking

  • Sleeps 3

Double Room -Smoking

  • Sleeps 2

Double Room Non-Smoking

  • Sleeps 2

Standard Single Room Non Smoking

  • Sleeps 1

Triple -Smoking

  • Sleeps 3

Twin Bed Room-Smoking

  • Sleeps 2

Standard Single Room Smoking

  • Sleeps 1

About the neighborhood

Matsue

Matsue Universalhotel places you within a 10-minute stroll of Mefu Shrine and Shirakata Tenman-gu Shrine. This 316-room hotel welcomes guests with conveniences like free breakfast, a restaurant, and free in-room WiFi.

What's nearby

  • Lake Shinji - 11 min walk - 0.6 miles
  • Shimane Prefectural Art Museum - 11 min walk - 0.6 miles
  • Shimane Art Museum - 12 min walk - 0.7 miles
  • Matsue Castle - 3 min drive - 1.6 miles
  • Shimane University Old Okudani Lodging - 4 min drive - 1.8 miles

Getting around

  • Matsue Station - 7 min walk
  • Izumo Airport (IZO) - 33 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪出雲そば たたらや - ‬7 min walk
  • ‪ドトールコーヒーショップ - ‬7 min walk
  • ‪根っこ - ‬2 min walk
  • ‪はなの舞 - ‬1 min walk

About this property

Matsue Universalhotel

Hotel in Matsue with free breakfast and a restaurant
Guests staying at Matsue Universalhotel enjoy free WiFi in public areas, laundry facilities, and a vending machine. The 24-hour front desk has staff always at the ready.
Guests can enjoy free WiFi and flat-screen TVs. Bathrooms have hair dryers, free toiletries, and slippers. Electric kettles are also standard.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 8:30 AM
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 1

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Hosted evening meal: JPY 1

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
  • Check-in: 4:00 PM
  • Check-out: 10:00 AM
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property only accepts cash.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • Parking has height restrictions.

Property is also known as

Matsue Universalhotel Hotel
Matsue Universalhotel Matsue
Matsue Universalhotel Hotel Matsue

Frequently asked questions

Are free cancellation options available at Matsue Universalhotel ?

Matsue Universalhotel provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Matsue Universalhotel ?

As of Feb 16, 2026, prices found for a 1-night stay for 2 adults at Matsue Universalhotel on Feb 23, 2026 start from $44.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Matsue Universalhotel ?

This hotel is located in Matsue, a short 13-minute walk from Shimane Art Museum and also 17 minutes on foot from Lake Shinji. You'll also find Shimane Prefectural Art Museum and Shinjiko Ohashi Bridge less than a mile away.

Will I be able to park at Matsue Universalhotel ?

No, there isn't parking at this hotel.

Does Matsue Universalhotel include a casino on the premises?

No, Matsue Universalhotel doesn't have a casino.

Will I find an indoor pool at Matsue Universalhotel ?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Matsue Universalhotel ?

Couples staying at this hotel will appreciate amenities like slippers as well as a restaurant and free breakfast.

Does Matsue Universalhotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Matsue Universalhotel have a restaurant with a breakfast menu?

Yes, Matsue Universalhotel serves free buffet breakfast each morning from its restaurant.

Will Matsue Universalhotel allow pets to stay for free?

No, pets aren't allowed at Matsue Universalhotel .

Does Matsue Universalhotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Matsue Universalhotel ?

The closest major airport to Matsue Universalhotel is Izumo Airport (IZO), which is 15.3 mi away (33 minutes by car). Another top airport is Yonago Airport (YGJ), which is located 19.4 mi away (50-minute drive).

Are there rooms with balconies at Matsue Universalhotel ?

No, at Matsue Universalhotel , there aren't any guestrooms that list a balcony.

Matsue Universalhotel Reviews

Reviews

6.8
Rating 10 - Excellent. 70 out of 395 reviews
Rating 8 - Good. 114 out of 395 reviews
Rating 6 - Okay. 131 out of 395 reviews
Rating 4 - Poor. 49 out of 395 reviews
Rating 2 - Terrible. 31 out of 395 reviews

5.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

6/10 Okay

Seisho

Liked: Staff & service
Disliked: Cleanliness
It’s was cheap but it was an Old building, staining on floors, dinged and needing updating and repair
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Liked: Staff & service
Across the street from the train station, deteriorating surfaces throughout the hallways, the elevators and the rooms! That being said, with the exceptional friendliness of the staff at check-in, the phenomenal breakfast and dinner, for free, as well as the service displayed by taking my baggage up to the room and leaving a smiley note was exceptional!! I believe for being a Solo Traveler and just stand for one night, I can put up with a lot of minutiae, for the low price for the accommodation and the tremendous amount of food morning and evening with an exceptionally courteous and smiling reception staff and food caterers I would highly suggest people stay here and ignore the oldness and and some of the areas in the bathroom some mold because equality of the dinner and breakfast is beyond belief and it is free for a small room price! Thanks staff!
Stayed 1 night in Oct 2025

10/10 Excellent

Thu Lan

Stayed 1 night in Jul 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location
Stayed 2 nights in Mar 2025

8/10 Good

Ayana

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

????

Stayed 1 night in Nov 2025

6/10 Okay

良作

Liked: Staff & service
宿泊に価格的魅力でした。 せすが 部屋の ベット以外最低でした、ベット以外埃だらけでした
Stayed 1 night in Nov 2025

6/10 Okay

USER

Traveled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
清掃後なのかと思うほどでした。。
Stayed 1 night in Nov 2025

8/10 Good

MIHO

Stayed 1 night in Nov 2025

4/10 Poor

ヒロコ

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
大学受験のため、宿泊者が多いとわかっていたはずなのに駐車場の係員が1人しかいなかった。せめて2人いればもう少しスムーズに流れたのではないか。駐車場に入れるまでに時間がかかった。 部屋のベッドの枕元のコンセント口が2つもあったのに両方使えなかった。 枕元の電気がつかなかった。
Stayed 1 night in Nov 2025

8/10 Good

Atsu

Traveled with family
Disliked: Cleanliness
コスパ最重視で選択したので大きな不満はないです。朝食を楽しみにしたが品数が少ないのも時節柄仕方ない。不満は2つで大浴場が再開していないならその状況と駐車場が有料ならその旨をしっかりと明記すべき。なんでもかんでも「安いから仕方ないよね」という方向で諦めさせるやり方はフェアではないと思う。
Stayed 1 night in Nov 2025

8/10 Good

Kenji

Traveled with partner
Liked: Cleanliness, property conditions & facilities
夕飯と朝食がお得だつた。 が、共同浴場が使えなかったのが残念。
Stayed 1 night in Nov 2025

10/10 Excellent

EMI, Fukuokasi

Stayed 1 night in Nov 2025

10/10 Excellent

MIHOKO

Traveled with group
Liked: Cleanliness, staff & service, amenities
箸ができる
Stayed 2 nights in Nov 2025

6/10 Okay

Tatsuhiko

Stayed 1 night in Oct 2025

10/10 Excellent

Hiroyuki

Stayed 2 nights in Nov 2025

10/10 Excellent

KENICHI

安価で、二食付きで有り難かったです。
Stayed 1 night in Nov 2025

8/10 Good

AKIKO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

masuyuki

Liked: Cleanliness
夕食、朝食付きで良かったです。
Stayed 1 night in Nov 2025

8/10 Good

ヒビキ

Stayed 1 night in Oct 2025

2/10 Terrible

norio

Disliked: Cleanliness, staff & service
次にまた利用したいとは、絶対に思わない。
Stayed 1 night in Oct 2025

2/10 Terrible

NORIKO

Disliked: Cleanliness, staff & service, property conditions & facilities
シャワーカーテンがカビで真っ黒。
Stayed 1 night in Oct 2025

10/10 Excellent

伸行

Liked: Cleanliness, staff & service
駐車場がめんどくさい。
Stayed 4 nights in Oct 2025

8/10 Good

???

Disliked: Cleanliness
色々不満がありますが夕食 朝食付きで他のホテルの
Stayed 2 nights in Oct 2025

10/10 Excellent

おさむ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025