Matsue Excel Hotel Tokyu

4.0 star property
Luxury hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Matsue Excel Hotel Tokyu

Lobby
Land view from property
In-room safe, desk, free WiFi, bed sheets
Exterior
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
590 Asahimachi, Matsue, Shimane, 690 0003
  • Place, Lake Shinji
    ‪11 min walk‬
  • Place, Matsue Castle
    ‪4 min drive‬
  • Place, Shimane University Old Okudani Lodging
    ‪4 min drive‬
  • Airport, Izumo (IZO)
    ‪29 min drive‬

Room options

Standard Single Room, 1 Queen Bed, Non Smoking (14.9 ㎡)

8.6 out of 10
Excellent
(21 reviews)
  • 160 sq ft
  • Sleeps 1
  • 1 Queen Bed

Standard Double Room, 1 Queen Bed, Non Smoking (17 ㎡)

8.6 out of 10
Excellent
(4 reviews)
  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed

Standard Twin Room, Non Smoking (17~21 ㎡)

8.6 out of 10
Excellent
(17 reviews)
  • 183 sq ft
  • Sleeps 4
  • 2 Twin Beds

Superior Double Room, 1 King Bed, Non Smoking (29.8 ㎡)

  • 320 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Twin Room, Non Smoking (Extra Bed to be provided for 3 Adults)

  • 323 sq ft
  • Sleeps 5
  • 2 Twin Beds

Standard Single Room

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Superior Double Room

  • Sleeps 3

Superior Twin Room

  • Sleeps 2

Deluxe Twin Room

  • Sleeps 2

Suite

  • Sleeps 2

Superior Room

  • Sleeps 2

Female Superior Twin Room

  • Sleeps 2

Standard Single Room, 1 Queen Bed, Non Smoking (14.9 sqm, for 2 Guests)

8.8 out of 10
Excellent
(12 reviews)
  • 160 sq ft
  • Sleeps 2
  • 1 Queen Bed

Ladies Floor Single Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Queen Bed

Ladies Floor Standard Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Twin Beds

Ladies Floor Superior Twin Room, Non Smoking

  • Sleeps 4
  • 2 Twin Beds

Deluxe Twin Room, Non Smoking

  • 411 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

Ladies Floor Standard Twin Room-Non-Smoking

  • Sleeps 2

Ladies Floor Single Room-Non-Smoking

  • Sleeps 1

Standard Semi-Double Room

  • Sleeps 2

Standard Single Room For 1 Person

  • Sleeps 1

About the neighborhood

Matsue

Matsue Excel Hotel Tokyu places you within a mile (2 km) of popular attractions like Lake Shinji and Shimane Art Museum. This 163-room, 4-star hotel welcomes guests with in-room amenities like refrigerators, coffee makers, and TVs.

What's nearby

  • Lake Shinji - 11 min walk - 0.6 miles
  • Shimane Prefectural Art Museum - 14 min walk - 0.8 miles
  • Shimane Art Museum - 15 min walk - 0.8 miles
  • Matsue Castle - 4 min drive - 1.8 miles
  • Shimane University Old Okudani Lodging - 4 min drive - 1.4 miles

Getting around

  • Matsue Station - 2 min walk
  • Yonago Airport (YGJ) - 25 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪出雲そば たたらや - ‬2 min walk
  • ‪ドトールコーヒーショップ - ‬3 min walk
  • ‪奥出雲そば処 一福 松江駅前テルサ店 - ‬3 min walk
  • ‪はなの舞 - ‬6 min walk

About this property

Matsue Excel Hotel Tokyu

Luxury hotel with a 24-hour front desk and a restaurant
Guests of Matsue Excel Hotel Tokyu enjoy free WiFi in public areas, meeting rooms, and wedding services. Self parking is offered for JPY 1200 per night. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a reception hall and a vending machine.
Guests can expect to find free WiFi and wired Internet, plus TVs with satellite channels and pay movies. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, coffee makers, and safes are also standard. Housekeeping is available on request.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,200 per night)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,600 for adults and JPY 1,800 for children
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • Elevator

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Pay movies
  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately JPY 2600 for adults and JPY 1800 for children
  • Self parking fee: JPY 1200 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Matsue Tokyu
Matsue Tokyu Inn
Tokyu Inn Matsue
Matsue Excel Hotel Tokyu
Matsue Excel Tokyu
Tokyu Hotel Matsue
Matsue Excel Hotel Tokyu Hotel
Matsue Excel Hotel Tokyu Matsue
Matsue Excel Hotel Tokyu Hotel Matsue

Frequently asked questions

Is free cancellation available at Matsue Excel Hotel Tokyu?

Matsue Excel Hotel Tokyu provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

What is there to do within easy reach of Matsue Excel Hotel Tokyu?

This hotel is located in Matsue, a short 16-minute walk from Lake Shinji and also 17 minutes on foot from Shimane Prefectural Art Museum. You'll also find Shimane Art Museum and Shinjiko Ohashi Bridge less than a mile away.

Is there parking available at Matsue Excel Hotel Tokyu?

Yes, parking is offered for JPY 1,200 per night.

Does Matsue Excel Hotel Tokyu feature a casino at the property?

No, Matsue Excel Hotel Tokyu doesn't have a casino.

Is there an indoor pool at Matsue Excel Hotel Tokyu?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Matsue Excel Hotel Tokyu?

Amenities that appeal to couples at this hotel include a soaking tub, free Internet access, and slippers.

Are there hot tubs at Matsue Excel Hotel Tokyu?

No, there isn't a spa tub at this hotel.

Does Matsue Excel Hotel Tokyu have a restaurant with a breakfast menu?

Yes, Matsue Excel Hotel Tokyu serves a full breakfast each morning for a surcharge from its restaurant.

Does Matsue Excel Hotel Tokyu allow pets to stay for free?

No, pets aren't allowed at Matsue Excel Hotel Tokyu.

Are there connecting rooms at Matsue Excel Hotel Tokyu?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Matsue Excel Hotel Tokyu?

The closest major airport to Matsue Excel Hotel Tokyu is Yonago Airport (YGJ), which is 15.6 mi away (25 minutes by car). Another top airport is Izumo Airport (IZO), which is located 15.3 mi away (31-minute drive).

Are there rooms with balconies at Matsue Excel Hotel Tokyu?

No, there aren't any guestrooms with balconies at Matsue Excel Hotel Tokyu.

Does Matsue Excel Hotel Tokyu have a wedding venue on site?

There are wedding services available at Matsue Excel Hotel Tokyu if that's in your vacation plans.

Reviews

Matsue Excel Hotel Tokyu Reviews

8.8

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 368 out of 749 reviews
Rating 8 - Good. 275 out of 749 reviews
Rating 6 - Okay. 79 out of 749 reviews
Rating 4 - Poor. 17 out of 749 reviews
Rating 2 - Terrible. 10 out of 749 reviews

Reviews

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Very nice hotel. They gave us a free upgrade without even asking for it. The hotel and rooms are very well maintained and not dated.
Stayed 1 night in Aug 2025

8/10 Good

Takehiro

Stayed 1 night in Aug 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best breakfast buffets I've ever had
Stayed 5 nights in Jul 2025

8/10 Good

HAMID

Liked: Cleanliness
Professional staff and location near JR Station. Rooms are very small in American standards and the photos on the website are not revealing the true dimensions.
Stayed 4 nights in Jul 2025

10/10 Excellent

Yukio

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Naoko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Juswald

Stayed 1 night in Jun 2025

10/10 Excellent

NAMI

Stayed 2 nights in May 2025

6/10 Okay

Volkmar

Liked: Cleanliness
Disliked: Room comfort

Not a good cost/performance ratio

A room with about 12 to 13 m2 incl. Bathroom is something really tiny for 2 people and luggage. It was offered as 17 m2 room. There was nearly nothing to put the normal stuff one like glasses, mobiles etc. One bed side 'table' of about
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

立地がよく、周りにたくさんお店があり食事にも困りません。特に気になるところはなく快適に過ごせました。
Stayed 1 night in Apr 2025

8/10 Good

Shinsuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lily

Stayed 1 night in Apr 2025

10/10 Excellent

Ayumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

YOUNGWON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

No

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Urs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr preiswerte Unterkunft am Bahnhof

Gutes Hotel direkt beim Bahnhof (Unterführung benützen, nicht den Umweg gemäss Google Maps!). Frühstück auch für Nichtjapaner essbar (Röstikroketten, Rührei, French Toast, Cereal, Brot). Der Kaffee ist Filterkaffee und trinkbar.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brad

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice amenities, welcoming staff as soon as you walk in
Stayed 1 night in Apr 2025

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities, room comfort

Very good location

The hotel is across the street from Matsue train and bus station. Our room was very quiet and there are lots of places to eat within easy walking distance. Our room was larger than average for Japan. Nothing fan, but clean and comfortable. There is a hotel restaurant but we never ate there due to the high prices. Many better deals nearby.
Stayed 4 nights in Mar 2025

10/10 Excellent

MINGYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Tetsuro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aircondition is not ok.
Stayed 1 night in Jan 2025

10/10 Excellent

Ryo

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom was spacious and clean.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

ロケーション最高

バス・トイレがリニューアルされていて、清潔。 ロケーションも駅前で便利ですし、駐車場もホテルの玄関前なので、荷降ろしも楽で良かったです。
Stayed 1 night in Jan 2025

10/10 Excellent

YI LIN, Oakville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is enough space in the room and let me comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Sumiko

Stayed 2 nights in Nov 2024