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Matsue Excel Hotel Tokyu

4.0 star property

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Photo gallery for Matsue Excel Hotel Tokyu

Land view from property
Restaurant
Superior Double Room, 1 King Bed, Non Smoking (29.8 ㎡) | In-room safe, desk, free WiFi, bed sheets
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
590 Asahimachi, Matsue, Shimane, 690 0003
  • Place, Lake Shinji
    ‪12 min walk‬
  • Place, Shimane Art Museum
    ‪16 min walk‬
  • Place, Matsue Castle
    ‪4 min drive‬
  • Airport, Izumo (IZO)
    ‪29 min drive‬

Room options

View all photos for Standard Single Room, 1 Queen Bed, Non Smoking (14.9 ㎡)

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Queen Bed, Non Smoking (14.9 ㎡)

8.6 out of 10
Excellent
(23 reviews)
  • 160 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking (17 ㎡)

Standard Double Room, 1 Queen Bed, Non Smoking (17 ㎡) | In-room safe, desk, free WiFi, bed sheets

Standard Double Room, 1 Queen Bed, Non Smoking (17 ㎡)

8.6 out of 10
Excellent
(4 reviews)
  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking (17～21 ㎡)

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, Non Smoking (17～21 ㎡)

8.6 out of 10
Excellent
(17 reviews)
  • 183 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Double Room, 1 King Bed, Non Smoking (29.8 ㎡)

Superior Double Room, 1 King Bed, Non Smoking (29.8 ㎡) | In-room safe, desk, free WiFi, bed sheets

Superior Double Room, 1 King Bed, Non Smoking (29.8 ㎡)

  • 320 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking (Extra Bed to be provided for 3 Adults)

Superior Twin Room, Non Smoking (Extra Bed to be provided for 3 Adults) | In-room safe, desk, free WiFi, bed sheets

Superior Twin Room, Non Smoking (Extra Bed to be provided for 3 Adults)

7.4 out of 10
Good
(6 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds

View all photos for Standard Single Room

Lobby

Standard Single Room

  • Sleeps 2

View all photos for Standard Double Room

Lobby

Standard Double Room

  • Sleeps 2

View all photos for Standard Twin Room

Lobby

Standard Twin Room

  • Sleeps 2

View all photos for Superior Double Room

Lobby

Superior Double Room

  • Sleeps 3

View all photos for Superior Twin Room

Lobby

Superior Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Lobby

Deluxe Twin Room

  • Sleeps 2

View all photos for Suite

Lobby

Suite

  • Sleeps 2

View all photos for Superior Room

Lobby

Superior Room

  • Sleeps 2

View all photos for Female Superior Twin Room

Lobby

Female Superior Twin Room

  • Sleeps 2

View all photos for Standard Single Room, 1 Queen Bed, Non Smoking (14.9 sqm, for 2 Guests)

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Queen Bed, Non Smoking (14.9 sqm, for 2 Guests)

8.8 out of 10
Excellent
(12 reviews)
  • 160 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ladies Floor Single Room, Non Smoking

Ladies Floor Single Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Ladies Floor Single Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Ladies Floor Standard Twin Room, Non Smoking

Ladies Floor Standard Twin Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Ladies Floor Standard Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Ladies Floor Superior Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Ladies Floor Superior Twin Room, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

  • 411 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Ladies Floor Standard Twin Room-Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Ladies Floor Standard Twin Room-Non-Smoking

  • Sleeps 2

View all photos for Ladies Floor Single Room-Non-Smoking

Lobby

Ladies Floor Single Room-Non-Smoking

  • Sleeps 1

View all photos for Standard Semi-Double Room

Lobby

Standard Semi-Double Room

  • Sleeps 2

View all photos for Standard Single Room For 1 Person

In-room safe, desk, free WiFi, bed sheets

Standard Single Room For 1 Person

  • Sleeps 1

About the neighborhood

Matsue

Matsue Excel Hotel Tokyu places you within a mile (2 km) of popular attractions like Lake Shinji and Shimane Art Museum. This 163-room, 4-star hotel welcomes guests with in-room amenities like refrigerators, coffee makers, and TVs.

What's nearby

  • Lake Shinji - 12 min walk - 0.7 miles
  • Shimane Prefectural Art Museum - 15 min walk - 0.8 miles
  • Shimane Art Museum - 16 min walk - 0.9 miles
  • Matsue Castle - 4 min drive - 1.8 miles
  • Shimane University Old Okudani Lodging - 4 min drive - 1.4 miles

Getting around

  • Matsue Station - 2 min walk
  • Yonago Airport (YGJ) - 47 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪出雲そば たたらや - ‬2 min walk
  • ‪ドトールコーヒーショップ - ‬3 min walk
  • ‪根っこ - ‬5 min walk
  • ‪はなの舞 - ‬6 min walk

About this property

Matsue Excel Hotel Tokyu

Guests of Matsue Excel Hotel Tokyu enjoy free WiFi in public areas, meeting rooms, and a vending machine. Self parking is offered for JPY 1200 per night. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include wedding services and a reception hall.
Guests can expect to find free WiFi and wired Internet, plus TVs with satellite channels and pay movies. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, coffee makers, and safes are also standard. Housekeeping is available on request.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,200 per night)
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,600 for adults and JPY 1,800 for children
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • Elevator

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Pay movies
  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately JPY 2600 for adults and JPY 1800 for children
  • Self parking fee: JPY 1200 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Matsue Tokyu
Matsue Tokyu Inn
Tokyu Inn Matsue
Matsue Excel Hotel Tokyu
Matsue Excel Tokyu
Tokyu Hotel Matsue
Matsue Excel Hotel Tokyu Hotel
Matsue Excel Hotel Tokyu Matsue
Matsue Excel Hotel Tokyu Hotel Matsue

Frequently asked questions

Is free cancellation available at Matsue Excel Hotel Tokyu?

Matsue Excel Hotel Tokyu provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Matsue Excel Hotel Tokyu?

As of Mar 23, 2026, prices found for a 1-night stay for 2 adults at Matsue Excel Hotel Tokyu on Mar 30, 2026 start from $82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Matsue Excel Hotel Tokyu?

This hotel is located in Matsue, a short 17-minute walk from Lake Shinji and also 17 minutes on foot from Shimane Prefectural Art Museum. You'll also find Shimane Art Museum and Shinjiko Ohashi Bridge less than a mile away.

Is there parking available at Matsue Excel Hotel Tokyu?

Yes, parking is offered for JPY 1,200 per night.

Does Matsue Excel Hotel Tokyu have luxury amenities?

Yes, some luxury features of this hotel include a deep soaking bathtub, a restaurant, and dry cleaning/laundry service.

Does Matsue Excel Hotel Tokyu feature a casino at the property?

No, Matsue Excel Hotel Tokyu doesn't have a casino.

Is there an indoor pool at Matsue Excel Hotel Tokyu?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Matsue Excel Hotel Tokyu?

Amenities that appeal to couples at this hotel include a deep soaking bathtub, free wired internet, and slippers.

Are there hot tubs at Matsue Excel Hotel Tokyu?

No, this hotel doesn't have a spa tub.

Does Matsue Excel Hotel Tokyu have a restaurant with a breakfast menu?

Yes, Matsue Excel Hotel Tokyu serves a full breakfast each morning for a surcharge from its restaurant.

Does Matsue Excel Hotel Tokyu allow pets to stay for free?

No, pets aren't allowed at Matsue Excel Hotel Tokyu.

Are there connecting rooms at Matsue Excel Hotel Tokyu?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Matsue Excel Hotel Tokyu?

The closest major airport to Matsue Excel Hotel Tokyu is Yonago Airport (YGJ), which is 15.6 mi away (47 minutes by car). Another top airport is Izumo Airport (IZO), which is located 15.3 mi away (33-minute drive).

Are there rooms with balconies at Matsue Excel Hotel Tokyu?

No, there aren't any guestrooms with balconies at Matsue Excel Hotel Tokyu.

Does Matsue Excel Hotel Tokyu have a wedding venue on site?

There are wedding services available at Matsue Excel Hotel Tokyu if that's in your vacation plans.

Matsue Excel Hotel Tokyu Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 380 out of 777 reviews
Rating 8 - Good. 285 out of 777 reviews
Rating 6 - Okay. 80 out of 777 reviews
Rating 4 - Poor. 19 out of 777 reviews
Rating 2 - Terrible. 13 out of 777 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Lingyun

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very courteous and helpful, even with little English
Stayed 3 nights in Nov 2025

10/10 Excellent

Nobuyoshi

Traveled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All aspects of our stay was good. Would stay again.
Stayed 3 nights in Nov 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and front desk staff polite. Excellent location for accessing loop bus which is necessary to get around without using taxi's.
Stayed 2 nights in Nov 2025

10/10 Excellent

Zhixia

Business traveler
Liked: Cleanliness, staff & service, amenities
clean, polite and helpful
Stayed 4 nights in Nov 2025

10/10 Excellent

Akira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typical Japanese hotel room is cramped. But hotel located just across from railway station which has a variety of eating options.
Stayed 3 nights in Nov 2025

10/10 Excellent

Narumi

Liked: Cleanliness, amenities, property conditions & facilities
Clean Rooms
Stayed 1 night in Nov 2025

10/10 Excellent

PATRICE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking payant. Grande chambre confortable. Accueil limité pour l'anglais.
Stayed 1 night in Oct 2025

8/10 Good

Hiromi

Disliked: Cleanliness, property conditions & facilities
だいたい大丈夫だったけれど、経年劣化で傷んでいる備品とかが残念だった
Stayed 1 night in Oct 2025

10/10 Excellent

Kazumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

CHIHIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Ajinkya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good service.
Stayed 3 nights in Sep 2025

4/10 Poor

Angela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The buffet breakfast was very poor and cold
Stayed 3 nights in Sep 2025

10/10 Excellent

Atsuko

Liked: Cleanliness, staff & service, property conditions & facilities
Air purifier, hair dryer
Stayed 1 night in Sep 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Yang

Stayed 5 nights in Sep 2025

4/10 Poor

Safar

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Hotel is clean . Rooms are very small. Romm amenities are nit available in the rooms.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Very nice hotel. They gave us a free upgrade without even asking for it. The hotel and rooms are very well maintained and not dated.
Stayed 1 night in Aug 2025

8/10 Good

Takehiro

Stayed 1 night in Aug 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best breakfast buffets I've ever had
Stayed 5 nights in Jul 2025

8/10 Good

HAMID

Liked: Cleanliness
Professional staff and location near JR Station. Rooms are very small in American standards and the photos on the website are not revealing the true dimensions.
Stayed 4 nights in Jul 2025

10/10 Excellent

Yukio

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Naoko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

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