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New Bath Hotel & Spa, a member of Radisson Individuals

4.0 star property

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Photo gallery for New Bath Hotel & Spa, a member of Radisson Individuals

Exterior
Exterior
Superior Room (Sofa Bed) | Desk, iron/ironing board, bed sheets
Exterior
Daily cooked-to-order breakfast (GBP 12 per person)

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
New Bath Road, Matlock, England, DE43PX
  • Place, Matlock Parks Country Park
    ‪1 min walk‬
  • Place, Gulliver's Kingdom
    ‪3 min walk‬
  • Place, Heights of Abraham Cable Car Station
    ‪15 min walk‬
  • Airport, East Midlands (EMA)
    ‪48 min drive‬

Room options

View all photos for Single Room

Single Room | Desk, iron/ironing board, bed sheets

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room

Desk, iron/ironing board, bed sheets

Standard Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Standard Room, Balcony (Garden)

Desk, iron/ironing board, bed sheets

Standard Room, Balcony (Garden)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Garden)

Desk, iron/ironing board, bed sheets

Family Room (Garden)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Desk, iron/ironing board, bed sheets

Junior Suite

  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Desk, iron/ironing board, bed sheets

Superior Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room (Sofa Bed)

Superior Room (Sofa Bed) | Desk, iron/ironing board, bed sheets

Superior Room (Sofa Bed)

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Matlock

New Bath Hotel & Spa, a member of Radisson Individuals places you next to Matlock Parks Country Park and within a 5-minute walk of Gulliver's Kingdom. This 4-star hotel has 54 guestrooms and offers conveniences like a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Matlock Parks Country Park - 1 min walk - 0.1 miles
  • Gulliver's Kingdom - 3 min walk - 0.2 miles
  • The Grand Pavilion, Matlock Bath - 8 min walk - 0.4 miles
  • Heights of Abraham Cable Car Station - 15 min walk - 0.8 miles
  • Cromford Mill - 16 min walk - 0.9 miles

Getting around

  • Matlock Bath Station - 5 min drive
  • Manchester Airport (MAN) - 85 min drive

Restaurants

  • ‪The Fountain - ‬4 min drive
  • ‪The Fishpond - ‬6 min walk
  • ‪Barley Mow - ‬4 min drive
  • ‪The Red Lion - ‬5 min drive
  • ‪The Remarkable Hare - ‬3 min drive

About this property

New Bath Hotel & Spa, a member of Radisson Individuals

Guests staying at New Bath Hotel & Spa, a member of Radisson Individuals enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. A stay here includes free parking. Front-desk staff are standing by 24/7 to assist with any requests. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and litter boxes. Other amenities at this spa hotel include a banquet hall and a garden.
32-inch TVs come with digital channels. Electric kettles, phones, and desks are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

Guests under 18 years old are not allowed in the swimming pool.

The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open select days.

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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 12 for adults and GBP 5.25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20 per pet, per stay (maximum GBP 40 per stay)
  • Dogs only
  • Food and water bowls and litter boxes are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately GBP 12 for adults and GBP 5.25 for children
  • Pet fee: GBP 20 per pet, per stay (maximum GBP 40 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

New Bath Hotel Derbyshire
New Bath Hotel
New Bath Derbyshire
New Bath Hotel Matlock
New Bath Matlock
New Bath Hotel Matlock
New Bath Hotel
New Bath Matlock
Hotel New Bath Hotel and Spa Matlock
Matlock New Bath Hotel and Spa Hotel
Hotel New Bath Hotel and Spa
New Bath Hotel and Spa Matlock
New Bath Hotel Spa
New Bath
New Bath Hotel Spa
New Bath Hotel and Spa Hotel
New Bath Hotel and Spa Matlock
New Bath Hotel and Spa Hotel Matlock

Frequently asked questions

Is a free cancellation option available at New Bath Hotel & Spa, a member of Radisson Individuals?

New Bath Hotel & Spa, a member of Radisson Individuals offers free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to see close to New Bath Hotel & Spa, a member of Radisson Individuals?

This hotel is located in Matlock, just steps from Derwent Gardens and Matlock Parks Country Park, and within a short walk of Gulliver's Kingdom. You'll also find The Grand Pavilion, Matlock Bath and Cromford Mill less than a mile away.

Is parking available on site at New Bath Hotel & Spa, a member of Radisson Individuals?

Yes, uncovered self parking is offered for free at the hotel.

Is there a spa at New Bath Hotel & Spa, a member of Radisson Individuals?

There is a full-service spa available for guests to enjoy and services include body wraps, couples treatments, and mani/pedis. The spa is not open daily but only on select days.

Does New Bath Hotel & Spa, a member of Radisson Individuals include a casino?

No, New Bath Hotel & Spa, a member of Radisson Individuals doesn't have a casino.

Will I find an indoor pool at New Bath Hotel & Spa, a member of Radisson Individuals?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about New Bath Hotel & Spa, a member of Radisson Individuals?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does New Bath Hotel & Spa, a member of Radisson Individuals have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does New Bath Hotel & Spa, a member of Radisson Individuals have a restaurant with a breakfast menu?

Yes, New Bath Hotel & Spa, a member of Radisson Individuals serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will New Bath Hotel & Spa, a member of Radisson Individuals allow pets to stay for free?

Although they can't stay for free, dogs are welcome at New Bath Hotel & Spa, a member of Radisson Individuals for a fee of GBP 20 per pet, per stay. The property also provides food and water bowls and litter boxes.

Does New Bath Hotel & Spa, a member of Radisson Individuals have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from New Bath Hotel & Spa, a member of Radisson Individuals?

The closest major airport to New Bath Hotel & Spa, a member of Radisson Individuals is East Midlands Airport (EMA), which is about 22.2 mi away. Another top airport is Nottingham (NQT), which is around 24.1 mi away.

Are there rooms with balconies at New Bath Hotel & Spa, a member of Radisson Individuals?

Yes, some guestrooms at New Bath Hotel & Spa, a member of Radisson Individuals offer a balcony and may feature hill views.

New Bath Hotel & Spa, a member of Radisson Individuals Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 325 out of 927 reviews
Rating 8 - Good. 324 out of 927 reviews
Rating 6 - Okay. 145 out of 927 reviews
Rating 4 - Poor. 88 out of 927 reviews
Rating 2 - Terrible. 45 out of 927 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Angela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with car parking close
Stayed 1 night in Nov 2025

4/10 Poor

Gary

Disliked: Cleanliness, property conditions & facilities
Paid extra for a Superior Room, well if that was Superior then I wouldn’t want to see the others. Carpet was badly stained. The view out of the window was terrible. Spoke to receptionist who said that it was an old hotel so it is what it is. For £198 for one night it was vastly overpriced.
Stayed 1 night in Nov 2025

2/10 Terrible

Richard

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was really uncomfortable, there wasn’t any hot water for a shower in the morning. The hotel staff were not very helpful when we reported the problem.
Stayed 1 night in Nov 2025

8/10 Good

Stuart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Probably slightly let down by the imminent transition to new owners (due 7-DEC-25) although staff remain friendly and approachable.
Stayed 2 nights in Nov 2025

6/10 Okay

Matthew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were really friendly and welcoming. We enjoyed our meal in the restaurant, however the bed wasn’t very comfortable. The mattress needs to be softer and the pillows were rock solid. It’s a shame as it’s a lovely place.
Stayed 1 night in Nov 2025

6/10 Okay

Aleisha

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The service and staff were polite and very helpful but I like a bit of luxury when I stay away and this was far from it, I wish I’d booked like a travel lodge for half the price. The bed was very small and myself, partner and other guests had a bad back in the morning. The shower was terrible, was slow when warm and my partner couldn’t even fully stand under it. The hotel has a lot of character, so not a terrible stay. Staff go out their way to help you but food is also not of a 3/4 star standard. If you can get a good deal and not £160 like I paid for a night, may be worth the stay…just get ready to do some stretches in the morning if you’re over 30 😅
Stayed 1 night in Nov 2025

10/10 Excellent

CATHERINE

Stayed 2 nights in Nov 2025

4/10 Poor

Egis

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Two generous starts. Our family room was very tiny. And it was not in the main hotel building that you see when you arrive. It was further around the block cheap looking add-on dated building. Only 2 beds and space to walk around the. For 4 people is is bad deal, considering price and location. Water in toiletries.
Stayed 1 night in Nov 2025

10/10 Excellent

Nazeera

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay, comfy beds, balcony view overlooking the geo thermal swimming pool was great. Helpful staff and spa was great. Good location to the local attractions. Enjoyed the stay and would definitely recommend.
Stayed 2 nights in Oct 2025

2/10 Terrible

Lisa

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Paid £178 through Expedia for a superior room after I’d rang the hotel and was quoted £220. Positives: the hotel is in a lovely setting. Cons: Filthy and very tired hotel. I have photographs but not sure if I can post them. Stains on the curtains, carpets, bedding, bed base was filthy even the lampshade was stained. Arrived at 3, it was 10 degrees outside and the windows to the room were open which was fine but it was very cold and I was told the heating doesn’t come on til 4.30. Asked for a heater but took over an to arrive. We didn’t go in the lido but tried the spa. This isn’t a spa! Changing room tatty, 4 loungers in a very small room, hot tub was more of a warm tub. sauna was freezing even after waiting the ten minutes I was advised and a steam room. Breakfast - don’t bother. Fat splashed up the walls. Drips down the walls next to the table. Fruit all very old, wisened and soft. Glasses weren’t clean. Couldn’t wait to get out. Staff very smiley but they need to open their eyes to the tatty, dirty surroundings. Definitely way over priced and needs a total refurb. The bed and bedding in our room needs to go straight to the tip, bedding had holes in and the pillows were very old. If I hadn’t had to stay to be near a sick relative I would have left within ten minutes of arriving.
Bed dirty
breakfast table
breakfast hot food area.
The only fruit available
Stayed 1 night in Nov 2025

8/10 Good

Sharon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were very hot with heater pipes that were very hot and unable to turn off. The spa facilities were extra charges including further extra charges again for hiring a dressing gown and slippers. The staff were very helpful and friendly. The hotel was in very good condition and very clean. There was plenty of car parking space and the hotel was just a short 10 minute walk to the shops pubs and restaurants. The heights of Abraham cable cars and railway station were only a 15 to 20 minutes walk away.
Stayed 2 nights in Oct 2025

8/10 Good

Elspeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff Queries dealt with promptly Appreciated use of the pool
Stayed 4 nights in Oct 2025

10/10 Excellent

Patricia

Stayed 1 night in Oct 2025

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel was very good, food excellent. The only disapointment was the sauna And steam room were out of action.
Stayed 2 nights in Oct 2025

8/10 Good

Connie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

Stuart

Stayed 1 night in Oct 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Owen

Liked: Cleanliness, room comfort
Breakfast: asked for a decaf coffee, was only offered Nescafe instant sachets. You don't pay £18 or whatever for a hotel breakfast to get instant coffee just because you ask for decaf, and this has never happened at any other hotel or b&b I've ever been to. If someone asks for a decaf, you go and make them a proper one from a coffee machine or bring them a cafetiere of it to the table!
Stayed 1 night in Oct 2025

6/10 Okay

CHRISTOPHER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a few issues which we passed to the manager. Small easy fixes that would greatly improve the experience.
Stayed 1 night in Oct 2025

8/10 Good

Rushaun

Liked: Cleanliness, property conditions & facilities
I enjoyed the stay but there was a few things that were a concern. The backdoors that lead to the outside back car park were not locked at all and doors seems unstable. The rooms were very cosy and tidy but a few things could of been a bit cleaner. And there wasnt much staff around in terms of service. A part from that i enjoyed the stay.
Stayed 2 nights in Sep 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service
Staff very friendly and good service, some of the area's need updating
Stayed 1 night in Oct 2025

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, especially pool. Didnt try the spa, will be going back
Stayed 1 night in Oct 2025

8/10 Good

Gareth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Miriam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good experience though it wasbjust for a night. Walking distance to heights if Abraham and town centre. Staff are so friendly and respectful. Even met someone from our hometown which was a bonus.
Stayed 1 night in Sep 2025

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