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The Mystic Palms

3.0 star property
Hotel in Mathura with a 24-hour business center and a 24-hour front desk

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Photo gallery for The Mystic Palms

Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Suite | Living area | Flat-screen TV
Front of property - evening/night
Lobby sitting area

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Breakfast available
  • Room service
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

Map
Near Mandi Samiti, Outside Transport Nagar NH-2, Mathura, Uttar Pradesh, 281001
  • Sri Krishna Janmabhoomi Temple Complex
    ‪4 min drive‬
  • Krishna Janma Bhoomi Mandir
    ‪4 min drive‬
  • Prem Mandir Vrindavan
    ‪14 min drive‬
  • Agra (AGR-Kheria)
    ‪65 min drive‬

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Room options

View all photos for Super premium Room

Super premium Room | 1 bedroom, minibar, desk, iron/ironing board

Super premium Room

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Super Premium Family Room

Super Premium Family Room | 1 bedroom, minibar, desk, iron/ironing board

Super Premium Family Room

  • 384 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Premium Room

1 bedroom, minibar, desk, iron/ironing board

Premium Room

  • 279 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room

Club Room | 1 bedroom, minibar, desk, iron/ironing board

Club Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Suite

Luxury Suite | Living area | Flat-screen TV

Luxury Suite

  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | Living area | Flat-screen TV

Suite

  • City view
  • Sleeps 4
  • 1 Double Bed

About the neighborhood

Mathura

Located within 2 miles (3 km) of Dayal Bagh, The Mystic Palms places you within a few miles (5 km) of Krishna Janma Bhoomi Mandir. This 3-star hotel has 22 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Sri Krishna Janmabhoomi Temple Complex - 4 min drive - 1.8 miles
  • Krishna Janma Bhoomi Mandir - 4 min drive - 1.8 miles
  • Radha Raman Temple - 5 min drive - 2.5 miles
  • Prem Mandir Vrindavan - 14 min drive - 7.9 miles
  • Banke Bihari Temple - 16 min drive - 8.8 miles

Getting around

  • Shri Krishna Janam Asthan Station - 11 min drive
  • Agra (AGR-Kheria) - 83 min drive

Restaurants

  • ‪Domino's Pizza - ‬2 min walk
  • ‪Café Coffee Day - ‬2 min drive
  • ‪Pizza Hut - ‬13 min walk
  • ‪Hotel Abhinandan - ‬5 min drive
  • ‪Bikano's Food Court - ‬16 min walk

About this property

The Mystic Palms

Hotel in Mathura with a 24-hour business center and a 24-hour front desk
At The Mystic Palms, guests enjoy an outdoor pool, a children's pool, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with luggage storage and tours/tickets. Additional amenities include a conference center, a 24-hour business center, and a computer station.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer rainfall showers and free toiletries. Refrigerators, minibars, and coffee makers are also standard.
An outdoor pool and a children's pool are on site.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee: INR 350 per person
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for INR 1000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: INR 2000.0 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately INR 350.00 per person
  • Rollaway bed fee: INR 1000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Mystic Palms Hotel Mathura
Mystic Palms Hotel
Mystic Palms Mathura
Mystic Palms
The Mystic Palms Hotel
The Mystic Palms Mathura
The Mystic Palms Hotel Mathura

Frequently asked questions

What is there to do near The Mystic Palms?

This hotel is located in Mathura, close to Prem Mandir Vrindavan, Krishna Janma Bhoomi Mandir, and Sri Krishna Janmabhoomi Temple Complex. You'll also find Dwarkadhish Temple and Dayal Bagh within a short drive.

Is parking available on site at The Mystic Palms?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does The Mystic Palms include a casino on the premises?

No, The Mystic Palms doesn't have a casino.

Is there an indoor pool at The Mystic Palms?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about The Mystic Palms?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and a rainfall showerhead.

Does The Mystic Palms have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Mystic Palms have a restaurant with a breakfast menu?

Yes, The Mystic Palms serves continental breakfast for a surcharge from its restaurant.

Does The Mystic Palms allow pets to stay for free?

No, pets aren't allowed at The Mystic Palms.

Does The Mystic Palms have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Mystic Palms?

The closest major airport to The Mystic Palms is Agra (AGR-Kheria), which is about 29.6 mi away.

Are there rooms with balconies that I can book at The Mystic Palms?

No, there aren't any guestrooms with balconies at The Mystic Palms.

Does The Mystic Palms offer wedding services?

There are wedding services available at The Mystic Palms if that's in your vacation plans.

The Mystic Palms Reviews

Reviews

5.2
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 2 out of 5 reviews

7.6/10

Cleanliness

6.0/10

Staff & service

2.0/10

Amenities

6.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Divakar

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came in the room and it was dirty and looks like it had not been cleaned. The bathroom was very dirty as well and towels were not clean. Bedsheets were not washed and there were random hairs on the sheet. The food was not seasoned and we had to order it 3 times. The lights went off twice and were many disturbing sounds playing at night.
Stayed 1 night in Dec 2024

2/10 Terrible

PARIMAL

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property is not at all up to the mark. Very dirty inside the rooms and outside the corridor too. Don’t go by pictures listed for the property. It’s far away from the condition of the real property. Staff was trying hard to address the issues but the property itself needs major renovation. I had to change 3 rooms as there were issues for either AC, water in the bathroom or some or other reason the room was not checked before check in. I highly suggest to look for other properties in surrounding areas. Simply avoid this property.
Stayed 1 night in Jun 2022

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
hotel services were not good specially breakfast.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!!! Well appointed room. Great service and tasty food.
Stayed 7 nights in Nov 2018

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2018