Lombok Garden Hotel

3.5 star property
Central Mataram hotel connected to the convention center, a quick walk to Mataram Mall

Choose dates to view prices

Photo gallery for Lombok Garden Hotel

Property entrance
Daily buffet breakfast (IDR 75000 per person)
2 outdoor pools
Lobby
2 outdoor pools

Reviews

6.6 out of 10

Popular amenities

  • Breakfast available
  • Spa
  • Room service
  • Pool
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Jl. Bung Karno No.7, Mataram, Lombok, 83231
  • Place, Mataram Mall
    ‪4 min walk‬
  • Place, Lombok Epicentrum Mall
    ‪19 min walk‬
  • Place, Islamic Center NTB
    ‪2 min drive‬
  • Airport, Lombok (LOP-Lombok Intl.)
    ‪36 min drive‬

Room options

Cottage Twin Room

  • 355 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room Pool Access

  • 356 sq ft
  • Sleeps 2
  • 2 Twin Beds

Cottage King Room Pool Access

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Sasak Suite Room

  • 635 sq ft
  • Sleeps 2
  • 1 King Bed

Garden Suite King Room

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Cottage King Room

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe King Room

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Cottage Twin Room Pool Access

  • 398 sq ft
  • Sleeps 2
  • 2 Twin Beds

Garden Suite Twin Room

  • 635 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe King Room

  • Sleeps 2

Cottage Twin Room

  • Sleeps 2

Cottage King Room

  • Sleeps 2

Garden Suite King Room

  • Sleeps 2

Garden Suite Twin Room

  • Sleeps 2

Sasak Suite Room

  • Sleeps 2

Deluxe Twin Room with Pool Access

  • Sleeps 2

Cottage Twin Room with Pool Access

  • Sleeps 2

Cottage King Room with Pool Access

  • Sleeps 2

Deluxe Twin Room

  • Sleeps 2

About the neighborhood

Mataram

Mataram Mall is within a 5-minute walk of Lombok Garden Hotel while other popular sites like Pura Meru are within a mile (2 km). This 205-room, 3.5-star hotel welcomes guests with 2 outdoor pools, 4 restaurants, and free in-room WiFi. It's connected to the convention center in central Mataram and also close to Lombok Epicentrum Mall and Mayura Park.

What's nearby

  • Mataram Mall - 4 min walk - 0.3 miles
  • Lombok Epicentrum Mall - 19 min walk - 1.0 mile
  • Mayura Park - 2 min drive - 1.5 miles
  • Pura Meru - 2 min drive - 1.5 miles
  • Islamic Center NTB - 2 min drive - 1.5 miles

Getting around

  • Lombok (LOP-Lombok Intl.) - 43 min drive

Restaurants

  • ‪Mandalika Restaurant - ‬6 min walk
  • ‪Lombok Garden Hotel - ‬1 min walk
  • ‪Bakso Fajar Cak Ndut - ‬2 min walk
  • ‪Ayam Taliwang Restu - ‬1 min walk
  • ‪Soto Madura @ Bung Karno - ‬5 min walk

About this property

Lombok Garden Hotel

Central Mataram hotel connected to the convention center, a quick walk to Mataram Mall
Guests staying at Lombok Garden Hotel enjoy access to 2 outdoor pools, a children's pool, and free WiFi in public areas. Airport transportation is made easy with an airport shuttle (available 24 hours) for IDR 250000 per vehicle one-way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include meeting rooms, a computer station, and a terrace.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer free toiletries and slippers. Balconies, electric kettles, and safes are also standard.
2 outdoor swimming pools are on site along with a children's pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 75,000 for adults and IDR 75,000 for children
  • 4 restaurants

Restaurants on site

  • Flamboyan

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 75000 for adults and IDR 75000 for children
  • Airport shuttle fee: IDR 250000 per vehicle (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 17
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

Garden Hotel Lombok
Hotel Lombok Garden
Lombok Garden
Lombok Garden Hotel
Lombok Garden Hotel Mataram
Lombok Garden Mataram
Lombok Garden Hotel Hotel
Lombok Garden Hotel Mataram
Lombok Garden Hotel Hotel Mataram

Frequently asked questions

Is a free cancellation option available at Lombok Garden Hotel?

Lombok Garden Hotel offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What is there to do within easy reach of Lombok Garden Hotel?

This hotel is located in Mataram within a short 5-minute walk of Mataram Mall. You'll also find Lombok Epicentrum Mall and Pura Meru within a short drive.

Is there parking available at Lombok Garden Hotel?

No, there isn't parking available at the hotel.

Is a spa located at Lombok Garden Hotel?

Spa services at the hotel include massages.

Does Lombok Garden Hotel have a casino on the premises?

No, Lombok Garden Hotel doesn't have a casino.

Is there an indoor pool at Lombok Garden Hotel?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Lombok Garden Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and slippers as well as 2 outdoor pools.

Are there hot tubs at Lombok Garden Hotel?

No, this hotel doesn't have a spa tub.

Does Lombok Garden Hotel have a restaurant that serves breakfast?

Yes, Lombok Garden Hotel has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Lombok Garden Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Lombok Garden Hotel.

Does Lombok Garden Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Lombok Garden Hotel?

The closest major airport to Lombok Garden Hotel is Lombok (LOP-Lombok Intl.), which is 28 mi away (43 minutes by car).

Are there rooms with balconies that I can book at Lombok Garden Hotel?

Yes, every guestroom at Lombok Garden Hotel comes with a balcony with some featuring garden or pool views.

Lombok Garden Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 2 out of 28 reviews
Rating 8 - Good. 10 out of 28 reviews
Rating 6 - Okay. 10 out of 28 reviews
Rating 4 - Poor. 5 out of 28 reviews
Rating 2 - Terrible. 1 out of 28 reviews

6.4/10

Cleanliness

6.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Not Provided evan

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
I loved staying here. I stayed 6 nights. The gardens and two pools are beautiful. There are fountains. The WiFi is great. The staff are nice. They have laundry service. It’s a tropical place in the city. I recommend it and hope to return.
Stayed 2 nights in Aug 2024

6/10 Okay

Fleur

Disliked: Cleanliness, amenities
The staff were friendly and helpful despite having limited English. The WiFi was intermittent. I sat at the pool to get a strong signal as I wasn't able to get one in my room. TV reception was fuzzy. The room itself was basic and tired. The bed sheets and towels had stains. The shower water was luke warm. There was plenty of breakfast options but they didn't cater to all tastes. The hotel was mostly used by locals.
Stayed 7 nights in Jun 2024

8/10 Good

Gino

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad television 📺 reception
Stayed 2 nights in Jun 2022

6/10 Okay

Martyn

Liked: Cleanliness, property conditions & facilities

Been once !

Basically not a good area for finding any restaurants, old mall close by more modern need taxi for 2 miles each way. Pavements a challenge at 12 inches high, dotted with trees and missing manhole covers/slabs so you can disappear in the abyss of drains. KFC air con resto saved us and you can order as take out with free delivery. Grounds, rooms and pool were nice everything worked well. The gardens were large and beautiful. Only desperate thing was breakfast. Mostly hot lockers of Indonesian rice/curry/rice porridge. Fruit slices but on two mornings the papaya tasted like mouldy water . A nice little older waiter came to ask if we would like omelette. One two slice toaster with half a sliced loaf, communal butter jar where guests dipped knives to smother bread before toasting - all very messy along with the tables same coffee stains for two days. Nothing got replenished even when more guests used dining room, staff seemed to like to sit behind a big desk and look busy.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Jul 2018

4/10 Poor

anynomous

Disliked: Cleanliness, room comfort

Nice facilities but worse room

Aircond not function well. Bathroom dirty. Get cheat by hotel taxi to gili trawangan

6/10 Okay

Pam, Hobart, Australia

Liked: Staff & service, property conditions & facilities

Centrally located with lovely expansive gardens

We spent 3 weeks at Lombok Garden while on business in Mataram. The hotel was in an ideal location for our needs and we particularly liked the expansive gardens, which are well maintained. We were originally in an older style bungalow overlooking the garden. That room was spacious but in need of maintenance. Because of ongoing internet access problems, we were upgraded to a room in the new part of the hotel, overlooking the pool. The downside was that the room, while modern, was much smaller, perhaps not suited for a longer stay like ours. Overall we were happy with our stay but there are some problems with service that need fixing (see below). The room was not thoroughly cleaned each day. The towels were thin and frayed, and toiletries, even toilet paper, were not regularly replenished. The pool towels were constantly 'habis' (run out). The young housekeeping staff, while friendly and kind, were in the habit of conducting loud shouted conversations across the two wings of the hotel, reverberating throughout the entire area. Dirty dishes from room service were regularly left lying outside rooms, often in the rain, for up to 24 hours. When we enquired about the possibility of another umbrella, we were told that only one could be supplied per room - even though the room sleeps two people.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good enough

With this price, this hotel was good enough. All that matters are the food on breakfast, not tasty at all, maybe because there are a lot of people stayed in this hotel so they couldn't taste the food properly before it served.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Sam, Western Australia

Economical hotel near best shopping in Lombok

We were happy with what we got for the price but do note that the staff's command of English is limited, WiFi intermittent and the hot water was not working in some rooms. The majority of guests were Indonesian or SE Asian so presumably hotel gears more towards this demographic than Western tourists.

4/10 Poor

Leanne, Ocean Grove

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ordinary

We had 2 stays here and were not impressed. Staff need to be more diligent and pleasant to their customers- that's all I can say. Rooms are very tired and mosquitoes galore . The grounds and 2 swimming pools are impressive but its the rooms that make it but these didn't do much for us - sorry. You get what you pay I guess.

4/10 Poor

Leanne, Ocean Grove

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tired Hotel

We stayed twice here in one week due our travel arrangements. First superior room was musty , old worn out and dirty. There is no fridge , plastic coat hangers were broken and still left hanging in wardrobe . Bathroom old and tapes did not turn off and if you had hit water on in shower you had to be careful not to burn yourself because when turning it off to the right it turns on again !! Walls and ceilings badly needed painting . Asked for double and got two singles ! Pillows lumpy and hard . The curtaining was not block out so the the night light outside was shining into our room when we went to bed - thankful for eye masks ! Breakfast however was ok with some nice local dishes. The staff need to be more active in restaraunt as they just stand around against the wall and do nothing to serve you only take plates when you leave! Front desk staff blunt and direct nothing more ! Our second room we asked for a more modern cleaner room which we got near the first swimming pool. But there were mosquito s by the dozen that bit us all night!! The best thing was the swimming pools- long in length - and the gardens are beautiful. So important to up keep the rooms as well.

4/10 Poor

Paula, Chile

Disliked: Cleanliness, staff & service

Very standaed hotel

This hotel is locales in a very centrical point of the city and has good infrastructure, but doesn't take advantage of its benefits. The buffet breakfast is very poor, and if you get late, there won't be milk or bread. The room service people don't speak good English and they may not deliver what you requested. The pool was full of kids that could be heard even from the room (because of the acoustics). The floor in the hall was not clean.

6/10 Okay

Gerard, New Zealand

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

surprise

On arrival at the Lombok Garden Hotel I thought i was at a 4 or 5 Star Hotel. A beautiful Garden setting with a decent size pool in the middle surrounded by one or two level villas. This impression faded quickly when I entered my room.Though large, the room had cold ambience . The hotel was build more than 30years ago, and the only improvement made since was a heat/cold pump (air conditioning) and a flat screen TV. The bathroom had the quality of a "no star" hotel . The room had no fridge, no safe and no lockable piece of furniture ! The hotel offered to store valuables in a safe at the reception . Unfortunately smoking (as often in Bali) was permitted in the dining room . There were separate tables for smokers and non smokers, but despite open sides of the dining area, none smokers had to endure smoke as well ! I asked for and was shown a room at the new five storey building of the Lombok Garden Hotel. This room was much nicer and deserved the 31/2 star rating and is well worth the extra 50k Rupiah !

4/10 Poor

Sarah, Perth, Australia

Disliked: Cleanliness, staff & service

Dated hotel close to Mataram Mall

We stayed here one night after the Gili Islands as it is closer to the airport (45mins). The hotel staff were not very friendly in comparison to what we experienced elsewhere in Lombok and the gilis. The pool was nice, but rooms dated, bathroom stained and sheets didn't look the cleanest with some black spots and what looked like pen marks. Not the best, but Ok for what we paid.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Kyoko

Traveled with family
Disliked: Cleanliness
よかったです
Stayed 2 nights in Feb 2025

8/10 Good

Jenny

Liked: Cleanliness
Disliked: Property conditions & facilities
Zimmer renovierungsbedürftig.

6/10 Okay

rene

Stayed 2 nights in Sep 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Asri

Bagus taman
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Resa med vänner

Ok för priset
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

bon choix

Un bon hotel, avec piscine et restaurant, à Mataram près du Mataram hall, le grand centre commercial de la ville. Idéal pour ceux qui veulent échapper à Sengigi et aux touristes. Le restaurant sert des repas le soir, et un petit déjeuner buffet indonésien. Les temples hindoux de Mataram sont accessibles pour certains à pieds, pour d'autres en taxi.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort