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City Express Matamoros

2.5 out of 5.0

Recent guest reviews

A good place to stay in the city. Pleasant, helpful staff. Good security. Good bedrooms, basic but with everything you need. Nice shower , better than where I lived in Matamoros a few years ago. Good basic breakfast. I would recommend for a short stay.

Hotel location is quite OK, near the airport and not far away from the city. So on the + and -'s + It is clean + Staff is friendly although English is not their strong part but you can manage ok :) + Bed is comfortable + They seem to have shuttle to the airport • Breakfast is average. • There is no real wardrobe but a stand to leave your stuff. - Big minus is that the windows don't open, I had a killer headache the first night and to get fresh air I had to go out which is not really convenient at 3 a.m. - Rooms are kind of small for my taste.

This hotel was for the most part very clean. You have to remember that it is in Mexico and it is not a 5 star hotel. The towels were a bit worn, but all in all functional. Shower had a bit of pressure. Sheets on the bed were not changed during the 4 days we were there. The one thing I would suggest is for them to dust the sheets a bit. Now onto customer service. Everyone was very courteous. I was impressed in that we tried to leave a tip for the maid, and she kindly wrote a note and thanked us but explained that she was not able to take anything out of the room while it was occupied. So if you want to tip, you have to give it to her personally. Everyone again has excellent customer service training. Now onto the breakfast... Delicious! Not powdered eggs. Fresh cut fruit! My only suggestion would be for them to mix it up a little. After the 3rd day, Chilaquiles were the last things I wanted to eat, LOL, even though they were yummy. I would definitely recommend this hotel and I would come back.

me parecio de lo mas excelente mi estadia en el city express matamoros, sus instalaciones confortables y su personal de lo mejor, amables, serviciales, eficiente y muy agradables en todo momento con los huesped

Buena estancia y excelente personal. El lugar estaba muy limpio y la habitación también. Nos gusto la amibilidad de los hospedadores en la sala de recibimiento. Las recamareras también fueron cordiales y atentas.

el hotel es nuevo en la ciudad, esta muy limpio, el personal bastante atento y ademas esta en una excelente ubicacion de la ciudad. En mi opinion una de las mejores opciones de hospedaje ya sea para un viaje corto o largo sin importer el motive del viaje.

La ubicación esta muy bien, cerca de restaurantes y principales vialidades. Pero me eh hospedado en tres ocasiones en este hotel y en todas el internet está muy lento, yo lo ocupo para trabaja con la Laptop en mi habitación y termino compartiendo el internet de mi celular por que funciona y el personal no te soluciona en el personal no da solución.

El servicio del aire acondicionado en los pasillos es muy poco que se siente más el calor de afuera que el aire acondicionado de adentro, el servicio de transportación esta muy limitado y no siempre se puede dar este servicio

Te hacen sentir en casa desde el momento que llegas, muy cálida su atención. El desayuno es excelente e incluye un delicioso café de cafetera, el servicio de la habitación es impecable, por lo que cumplieron con todas mis expectativas.

Buen servicio y atención del personal, pero faltan más canales les en la tv, tiene muy pocos o al menos q la habitación 321 del hotel city express Matamoros no se vieran todos los canales por alguna falla técnica, también hace falta un restaurante

Pedro Cárdenas, Infonavit Buenavista Matamoros TAMPS

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

City Express Matamoros is located 3.5 mi (5.7 km) from Casamata Museum and 5.2 mi (8.3 km) from Stillman House Museum. This 113-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. Schlitterbahn Beach Waterpark is also 31.8 mi (51.2 km) away.


Dining

Start your day off right with a free continental breakfast, served each morning from 7 AM to 10 AM.


Rooms

The 113 rooms are air-conditioned and have desks. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected.


Property features

City Express Matamoros features a fitness center, free WiFi in public areas, and a meeting room. You can take advantage of free parking, along with a free area shuttle. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include a 24-hour business center and coffee/tea in a common area.

Room options

Standard Room, 2 Double Beds

Full 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

83% of guests recommend this hotel

Total of 37 reviews