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Best Western Hotel Plaza Matamoros

3.0 out of 5.0

Recent guest reviews

We first heard about Matamoros and Best Western's services from our lawyer. Upon further research and reading the numerous positive reviews, we contacted Mr. Salvador to avail his service. The services provided by Mr. Salvador is well worth the price you pay for the stay. We did not have to worry about logistics or our safety for the duration of our entire trip. We were picked up at an agreed upon spot in Brownswille. He helped get us our Mexico 7 day permit that allows us to enter Mexico without a Visa stamp on your passport. He drove us to the Fingerprinting and Visa interview campuses, waited for us and dropped us off at the hotel. Mr. Salvador even gave us a small tour of the city and took us to a nearby local market. He made our stay extremely comfortable and safe during our 3 night stay at Matamoros. The hotel is conveniently located, close to US consulate. The in-house restaurant has good vegetarian options and they can also custom make certain dishes, if requested. Dominos delivers to the front lobby as well. We would highly recommend availing Mr. Salvador's service, if you are visiting Matamoros for your H1B stamping.

Upon recommendation from my friends, I contacted Mr Salvador for my hotel and visa stamping needs at Matamoros location. As advertised, Mr Salvador promptly picked us from Brownsville, TX and drove us to his hotel in Matamoros. We arrived there on Sunday 9th July. We were driven to the finger printing at about 08:45 the next day(10th July) and again to the consulate the next day(11th July). No major questions at the interview...just asked my petition and asked for the client letter. After a few minutes, the officer said he was not able to find the information in PIMS, but said not to worry. Unfortunately we were not able to get our passports the same day like many others, we had to wait until next day. After picking up passports, Mr Salvador dropped us at the border where we handed the Mexican cards back and they stamped the EXIT in the passport and headed over to US CBP. We waited for about 2-2.5 hours, though, there are not many people there. Once the officers started calling people, we cleared the Immigration and back in US soil in under 15mins. Simple questions at the border..just asked my petition, verified my US address.. and that's it. Overall, all went well.

We are 6 people went for H1B stamping in Matamoros and took Salvador services. He took nice care from the day we entered and leave the hotel. Food was good in the restaurant that is located in the hotel.

The hotel is old. It's not worth $75 dollars per night. To deserve the inserts de of the rooms you can imagine it like a $20 hotel room. Old furniture, hard beds, paid for 4 but you only get breakfast for 2. Dirty, the entire building is hot you have to stay in your room to cool off. Terrible. I can go on and on. Best bet find a cheap hotel down the road. The exterior looks good but don't be fooled.

First time visiting Matamoros and loved it! Our experience at the hotel was great. It was at a good price, close to shopping, eating, our family felt safe and Mr. Salvador was great! Highly recommend it! We will definitely come back!

I went to Matamoros for my visa stamping and stayed in Best Western for 2 days. It was awesome experience. it is very safe. Salvador and his staff are awesome. Wifi is really good. They have vegetarian menu :-)

I went to visa stamping for my H1B. The way they treat me is really good. I recommend to go with Salavor. He is really nice gentleman. Free wifi and printer facility to print documents.They will drop us near consulate

It was an awesome experience with Mr. Salvador and the whole staff at the hotel. This was a 2-day family vacation for the first time in Matamoros. The free breakfast was okay except for those who don't like Mexican foods.

This hotel is great in everything: cleanliness, service, good staff, comfortable beds, large spacing. The only thing that you get for breakfast is either fruit and coffee, or toast and coffee included. Everything else you have to pay (ham, eggs, chorizo, etc.) If you go for lunch or dinner, you get buffet.

Visited Matamoros for a couple of days to get my E-3 visa processed. The hotel location was very convenient, a stone's throw away from the markets. These markets presented excellent shopping opportunities. There were plenty of local eateries serving some delicious food. The hotel room was spacious. The hotel staff was very friendly. The manager Mr. Salvador was warm, gracious and an extremely helpful person. His services, where he provides transport to/from the USA border and the USA Consulate are highly recommended. He also enthusiastically showed us the local sights. The visa processing at the USA Consulate was quick. Day one ASC appointment, Day two, interview and passports handed by 3 p.m. Overall a fantastic stay in Matamoros.

Room options

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

98% of guests recommend this hotel

Total of 134 reviews