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Best Western Hotel Plaza Matamoros

3.0 out of 5.0

Recent guest reviews

I am usually too lazy to write reviews but felt compelled to highlight the great service provided by this hotel and Mr. Salvador the owner. Mr. Salvador was extremely helpful all through the stay and with facilitating visits to the US consulate for visa processing. The hotel staff is exceedingly polite and seem eager to help. The rooms and facilities are clean and well maintained. The tasty and cheap food is a bonus.

I found this place on internet as I had read good words about Mr. Salvador from various immigration related websites and I second that opinion. Mr. Salvador have current information about the whole stamping process and really made the whole process easy and saved lot of time. Plus the rooms were clean and tidy and plus point is the location of the hotel. About the food - As I am vegetarian, and hotel restaurant have enough vegetarian dishes to choose from. Altogether I would highly recommend this place if you want to make your H1B Visa stamping process smooth. Thank You Mr. Salvador!

Great Staff , Mr Salvador is really helpful during the stay. Great guy with great patience. Pick drop services at the places needed. Waits for you till we are done for the purpose of the visit. Very great stay

Purpose of my trip was to get my US visa stamped. I stayed 2 nights at Best Western Hotel Plaza Matamoros. The hotel is overall very comfortable and clean. The location of the Hotel is perfect!, Office of Consular services and US Visa consulate are very close - within 5 min drive. I'm a vegetarian, so I was not sure if I could get anything to eat at all. I knew zero Spanish - so was also concerned how to explain my specifications of the food at the restaurant. Salvador explained how the food did not contain any lard or egg or meat. They made all the food in house so he knew the ingredients well. I enjoyed the food I ordered every time. The fruit juices they have are freshly made in the restaurant. Mr. Castaneda Salvador is very friendly. Has good knowledge of the US consulate procedures. He has good advice on what is allowed into the consulate office (NO cellphones, smartwatches etc). Salvador went out of his way to ensure I got a room to sleep for the night. He was to give me a ride from Brownsville. I called him the night before my trip to check if he would be able to pick me up at Harlingen airport (30 miles away from original pickup spot). I was a bit worried about the ride in a taxi to a unfamiliar border town. Salvador agreed to pick me up at the airport late in the night. It was understandably way past his bed time. I was so pleased to see him ready to pick me up at the airport - very responsible. All our transport needs to and from the US consulate and the finger printing were taken care of for no additional cost. The Hotel staff is very courteous. Many of the staff members understand and speak english. They have wifi at the hotel. I could use Whatsapp to call US and even India. Free hot breakfast is good. I also used the treadmill at the Gym.

My friend has given contact of Mr Salvador for Hotel and guidance for VISA Extension Stamping. Salvador has given me all the information required. I stayed at this hotel for a night and the room was clean and tidy. Service/hospitality was excellent. As stated in the website, Mr Salvador takes care of everything with utmost care. I can say that without Mr Salvador's help, I could not have got my work done within very less time. Thanks Mr Salvador for help and guidance. I would definitely recommend this hotel to anyone.

We first heard about Matamoros and Best Western's services from our lawyer. Upon further research and reading the numerous positive reviews, we contacted Mr. Salvador to avail his service. The services provided by Mr. Salvador is well worth the price you pay for the stay. We did not have to worry about logistics or our safety for the duration of our entire trip. We were picked up at an agreed upon spot in Brownswille. He helped get us our Mexico 7 day permit that allows us to enter Mexico without a Visa stamp on your passport. He drove us to the Fingerprinting and Visa interview campuses, waited for us and dropped us off at the hotel. Mr. Salvador even gave us a small tour of the city and took us to a nearby local market. He made our stay extremely comfortable and safe during our 3 night stay at Matamoros. The hotel is conveniently located, close to US consulate. The in-house restaurant has good vegetarian options and they can also custom make certain dishes, if requested. Dominos delivers to the front lobby as well. We would highly recommend availing Mr. Salvador's service, if you are visiting Matamoros for your H1B stamping.

Upon recommendation from my friends, I contacted Mr Salvador for my hotel and visa stamping needs at Matamoros location. As advertised, Mr Salvador promptly picked us from Brownsville, TX and drove us to his hotel in Matamoros. We arrived there on Sunday 9th July. We were driven to the finger printing at about 08:45 the next day(10th July) and again to the consulate the next day(11th July). No major questions at the interview...just asked my petition and asked for the client letter. After a few minutes, the officer said he was not able to find the information in PIMS, but said not to worry. Unfortunately we were not able to get our passports the same day like many others, we had to wait until next day. After picking up passports, Mr Salvador dropped us at the border where we handed the Mexican cards back and they stamped the EXIT in the passport and headed over to US CBP. We waited for about 2-2.5 hours, though, there are not many people there. Once the officers started calling people, we cleared the Immigration and back in US soil in under 15mins. Simple questions at the border..just asked my petition, verified my US address.. and that's it. Overall, all went well.

We are 6 people went for H1B stamping in Matamoros and took Salvador services. He took nice care from the day we entered and leave the hotel. Food was good in the restaurant that is located in the hotel.

The hotel is old. It's not worth $75 dollars per night. To deserve the inserts de of the rooms you can imagine it like a $20 hotel room. Old furniture, hard beds, paid for 4 but you only get breakfast for 2. Dirty, the entire building is hot you have to stay in your room to cool off. Terrible. I can go on and on. Best bet find a cheap hotel down the road. The exterior looks good but don't be fooled.

First time visiting Matamoros and loved it! Our experience at the hotel was great. It was at a good price, close to shopping, eating, our family felt safe and Mr. Salvador was great! Highly recommend it! We will definitely come back!

9th And Bravo Street #1421 Matamoros TAMPS

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located within a mile (2 km) of Casamata Museum, Best Western Hotel Plaza Matamoros is within 2 miles (3 km) of Stillman House Museum. This 49-room, 3-star hotel has a restaurant, an outdoor pool, and free in-room WiFi. Also near this Matamoros hotel are University of Texas at Brownsville and Historic Brownsville Museum.


Enjoy a bite to eat at El Patio, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with room service. For your convenience, breakfast is available for a fee.


Best Western Hotel Plaza Matamoros's 49 rooms are air-conditioned and provide free bottled water, safes, and phones. 32-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries.

Property features

Guests staying at Best Western Hotel Plaza Matamoros enjoy an outdoor pool, a fitness center, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

98% of guests recommend this hotel

Total of 140 reviews