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Hotel Serrano

3.0 star property

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Photo gallery for Hotel Serrano

Presidential Room | Minibar, desk, blackout drapes, free WiFi
Exterior
Presidential Room | Living area | Flat-screen TV
Terrace/patio
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Laundry
  • Room service

Explore the area

View in a map
Coronel Cristalino 118, Centro, Martins, State of Rio Grande do Norte, 59800-000

Room options

View all photos for Deluxe Room

Deluxe Room | Minibar, desk, blackout drapes, free WiFi

Deluxe Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Triple Room

Basic Triple Room | Minibar, desk, blackout drapes, free WiFi

Basic Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Basic Double Room

Basic Double Room | Minibar, desk, blackout drapes, free WiFi

Basic Double Room

8.4 out of 10
Very good
(9 reviews)
  • Garden view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, desk, blackout drapes, free WiFi

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, desk, blackout drapes, free WiFi

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Luxury Room, Jetted Tub

Luxury Room, Jetted Tub | Minibar, desk, blackout drapes, free WiFi

Luxury Room, Jetted Tub

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Presidential Room

Presidential Room | Minibar, desk, blackout drapes, free WiFi

Presidential Room

  • Garden view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Martins

Hotel Serrano is within the region of Centro Cultural Antônio Justino de Oliveira. This 91-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

Restaurants

  • ‪Família Castanhola, Martins/Rn - ‬8 min walk
  • ‪Leila Pasteis - ‬3 min walk
  • ‪rua10 - ‬19 min walk
  • ‪Restaurante Alô Martins - ‬16 min walk
  • ‪Lanchonete a Grandiosa Serrana - ‬2 min walk

About this property

Hotel Serrano

At Hotel Serrano, guests enjoy an outdoor pool, a children's pool, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Other standard amenities include minibars, phones, and desks.
An outdoor pool and a children's pool are on site.

Similar properties

2 outdoor pools
Hotel Chalé Lagoa dos Ingás
Martins
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.4 out of 10, Exceptional, 79 reviews
$47 nightly
The price is $50
May 19 - May 20
Total with taxes and fees
Hotel Chalé Lagoa dos Ingás

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts cash.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • There are no elevators.

Property is also known as

Hotel Serrano Martins

Serrano Martins

Hotel Hotel Serrano Martins

Martins Hotel Serrano Hotel

Serrano

Hotel Hotel Serrano

Hotel Serrano Hotel

Hotel Serrano Martins

Hotel Serrano Hotel Martins

Frequently asked questions

Is free cancellation available at Hotel Serrano?

Hotel Serrano offers free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Serrano?

As of May 14, 2026, prices found for a 1-night stay for 2 adults at Hotel Serrano on May 17, 2026 start from $43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Hotel Serrano?

Yes, self parking is offered for free at the hotel.

Does Hotel Serrano feature a casino?

No, Hotel Serrano doesn't have a casino.

Is there an indoor pool at Hotel Serrano?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Serrano a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as an outdoor pool and a free daily breakfast.

Does Hotel Serrano have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Serrano have a restaurant that serves breakfast?

Hotel Serrano offers free buffet breakfast each morning though there is no restaurant.

Does Hotel Serrano allow pets to stay free of charge?

No, pets aren't allowed at Hotel Serrano though service animals are welcome.

Does Hotel Serrano have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Hotel Serrano?

Yes, some guestrooms at Hotel Serrano offer a balcony and may feature garden views.

Hotel Serrano Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 93 out of 170 reviews
Rating 8 - Good. 50 out of 170 reviews
Rating 6 - Okay. 23 out of 170 reviews
Rating 4 - Poor. 4 out of 170 reviews
Rating 2 - Terrible. 0 out of 170 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tom, Largo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service
Stayed 1 night in Jan 2023

8/10 Good

Joel

Traveled with family
Liked: Cleanliness, amenities
Natureza
Stayed 1 night in Jan 2026

10/10 Excellent

Igor

Traveled with family
Liked: Cleanliness, staff & service, amenities
O quarto estava muito cheiroso e arrumado!
Stayed 1 night in Jan 2026

6/10 Okay

Maria Cristina

O quarto estava confo
Stayed 3 nights in Jan 2026

10/10 Excellent

Josivan

Stayed 1 night in Jan 2026

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities
Sim
Stayed 2 nights in Jan 2026

8/10 Good

IVAN LOPES

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sim.muito bom
Stayed 2 nights in Dec 2025

8/10 Good

Hildenor Lopes

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Recomendo um ótimo lugar para descansar
Stayed 2 nights in Dec 2025

10/10 Excellent

Taynara Dias da Silva

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 1 night in Dec 2025

10/10 Excellent

Antonia Aldezita

Quarto, equipe e comodidades
Stayed 2 nights in Dec 2025

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, amenities
Quarto mal localizado, paguei mais por um quarto escondido, sem varanda, apertado. Vale ressaltar que tudo funcionou bem. Café da manhã apenas até 09:30h da manhã, poderia ser até 10h, pelo menos. Equipe poderia ser mais atenciosa no check-in, dar mais detalhes da estrutura, etc.
Stayed 1 night in Dec 2025

10/10 Excellent

Joao

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otimo café manhã, quartos limpos e excelente atendimento dos funcionários. Ambiente muito arborizado com muitas frutas. Com certeza voltarei gostei do Hotel Serrano e da cidade de Martins.
Piscina do Hotel muito limpa e organizado
Stayed 2 nights in Dec 2025

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, amenities
Tudo ótimo
Stayed 2 nights in Nov 2025

10/10 Excellent

Mayara Morgania

Stayed 1 night in Nov 2025

8/10 Good

Cristiana

Traveled with group
No geral ok. Eu destacaria a excelente localização.
Recepção.
Estacionamento
Stayed 1 night in Nov 2025

8/10 Good

Roberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Primeira
Stayed 2 nights in Oct 2025

10/10 Excellent

Inácio José

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
muito boa e bem localizada
Stayed 2 nights in Oct 2025

10/10 Excellent

Heli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Valdicler A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Kennedy

Stayed 1 night in Sep 2025

10/10 Excellent

Genilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa super recomendo ótimo hotel atendimento muito bom
Stayed 3 nights in Sep 2025

8/10 Good

Everton D

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Luziene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Um sonho.

Amei a viagem, fiquei encantada com Martins, era meu sonho conhecer!
Mirante do Carrancas
Stayed 2 nights in Aug 2025