Riad Karmela4.0 out of 5.0
Recent guest reviews
The Riad Karmela, is excelent place, the fourniture, the room and also the patios is a very nice place. The people working in the Riad are also very nice and they help you very well. It's very near from the principal place in the city, it's a dificcult the first time to arrive so it's necessary to booked with the hotel the taxi service from the airport.
We had a fantastic week in Riad Karmela with very good food, good living and spa treatments. The staff and owners were so nice and helpful and there were never any problems just solutions. The riad is near of everything. If/when I go back to Marrakech, there will only be one choice of living, that’s in Karmela.
This riad is in an excellent location within the medina and in walking distance of all the main sites. We had a very good dinner on arrival and the breakfasts and lunch menus were very good. The staff were very friendly and helpful. The patios, roof terrace and rooms are lovely with lots of trees, plants and antiques.
The riad is very authentic furnished in good taste with small patios where you may relax or have a drink served. The terracce at the rooftop is beautiful with many big flowerpots and cosy small corners where you can lay for yourself or enjoy the spectacular views w. Both morning buffet and dinner are served at the terracce by the very friendly waiters.
We loved everything about the Riad Karmela : the beautiful room , patio, terrace and seating areas ( just like the photos) ; the really helpful and friendly and attentive staff ; authentic tasty food and they serve good wine! We emailed to organise a taxi from the airport ( recommended as cars can only get to a small square a couple of minutes walk away) , taxi was waiting with sign and someone wheeled luggage to hotel. Joël , the owner, met us on arrival and gave us good, practical information. Throughout our stay , we were really well looked after , they would organise taxis , early breakfasts and always on hand to help. The Riad is an oasis of calm in the middle of the bustling medina. We couldn't recommend this Riad highly enough . Thank you to Joël and all the staff ! Fiona and Neil
We chose the Karmela in large part because of its location within the Medina and also from the previous reviews. We especially liked the idea of the Abdou room with its private roof terrace and booked for 6 nights in October. The location is great for access to the Medina (especially the northern part). The souks and several important sites are within a few minutes walking distance, as is the main square. We spent a great deal of our time walking around and about the Medina and relied heavily on the map and information given to us on arrival at the Riad, which proved to be excellent and we never became seriously lost throughout our stay. The room was fine and well furnished, and kept clean. WiFi reception was generally good across the Riad but was a bit hit and miss in our particular room so this may be worth confirming if of major importance to you. (Also, there is air conditioning but do not expect flat screen TVs and other toys found in 5* hotels. This is a Riad in the Marrakech medina, not La Mamounia). We used the private roof terrace on a couple of occasions and enjoyed the views over the city. The Riad itself was very tranquil and provided a welcome relaxation from the activity outside. The central courtyard and adjoining rooms were an inviting place to rest and read. The roof terraces dotted around the building were also very peaceful. Breakfast, dinner and drinks were served from the bar/buffet at the top of the Riad. Breakfast was a perfectly acceptable buffet with choices of cereals, fruits, meats, pastries and breads. Cooked eggs and other options were available on request. Dinner is also available and is a good way to sample traditional tagines. Wine and beer is served along with soft drinks and waters. For different menus there is an option of dining at the Princess Karmela Riad next door (which shares some facilities with the Karmela). This menu is more modern and the meal we had there was excellent. Service was good on all occasions with friendly and helpful staff. If any minor issues arose they were very keen to sort them out to our satisfaction, but it is probably worth confirming any arrangements made in advance just prior to arrival to avoid any misunderstandings. Especially useful was the advice we received on all aspects of our stay, when we arrived and during the holiday, which was extremely helpful (especially regarding taxi drivers). Overall the Riad Karmela was very much as we expected it to be, provided an excellent base for our stay in Marrakech and we would return on any future visits.
The Riad Karmela, nested in a quiet alleyway just a few minutes from the souks, has an ideal location to discover the Medina. On their Website, they offer an airport pick-up, and we can recommend it, because from the small place where the taxi has to stop, someone will meet you to walk you to the Riad (on your own, at first not easy to find). We were welcomed by friendly Said who, after serving us mint tea and Moroccan pastries in the court of the hotel, presented us a map of the city and gave us a few useful tips, along with info about the hotel, meals and excursions. The Riad is composed of 3 courts, decorated with good taste, where it feels good to relax. The two local pets are turtles; you may want to watch your step. Our room was really big, and nicely decorated. In one of the two closets was a safe. New water bottles were given every day. They should consider asking the guests, if they really want to have their towels changed every day. I have seen that in countries with less water shortage problems; the ecological principle should work there too. To this end, a little piece equipment would be missing in the bathrooms (at least in the one we had): racks to hang the towels to dry. The first evening, we decided to eat at the terrace restaurant – 3 course menu for 25€. For a bottle of Rosé, add 20€. We had first various small entrees, then a chicken tajine, and then a plate with various desserts. Overall it was OK, be only found the Tajine a bit bland. The service was super friendly and the atmosphere was really nice. Breakfasts were served on the top terrace too. Big drawback for the early birds: The buffet is served from 8 AM on. The choice of bread, sausage, cheese is mainly the same every day. If you only stay a few days, you will not have time to get fed up with it. The women setting up the buffet were very friendly. During the day you may ask the reception for drinks (yes they have beer) that you can enjoy in one of the many sofas on one of the many platforms on the rooftops. At the reception, you may also change money at the normal change rate, or book taxis or day-trips. Now... The big drawback of the Riad Karmela: nights are way too short. Until way past midnight (one time it was until 2AM!) , the court was really busy with service people going from a corner changing room to a WC on the other side of the court. We accept that it is really hard to manipulate those huge wooden doors quietly, the echo in the court doesn't help. The construction of the Riad itself cannot be changed much and the service people do need a place... This should be better organized, a more separated place from the guests, with full commodities to avoid so much traffic in the halls, and isolate the guests from their talks and giggles too. We don't find it right, one has to endure this kind of excessive noise, one will get crazy waiting for the court to be quiet again, specially when you know in a few hours you'll be wakened up by the first call-to-prayer of the day. Sorry we don't only book a room for the nice settings but mostly to sleep... this explains the rating.
Late review but I stayed here with my boyfriend back in April. Absolutely blown away and can honestly say it was the BEST accommodation i have ever stayed it. The rooms were stunning and large with an equally practical bathroom. The courtyards outside the rooms made it seem like you were in an oasis, absolutely magical. We had a slight problem with our transfer from the airport but we ended up getting a taxi and this caused us no major issues and they even offered to pay for our return taxi to the airport to compensate which they did not need to do. Once you arrive at the Riad it seems nothing from the outside, down an unsuspecting backstreet, however once you enter it is truly the most magical, stunning place. The terraces on and around the roof are perfect for sunbathing and the small jacuzzi pool provides the perfect cool off dip. I could not recommend this Riad highly enough, the staff went above and beyond to make our stay special, recommending restaurants and booking taxis for us as well as bringing our food and drink to the terrace. Will be retuning the same time next year for sure and am already excited about it, it really sets a benchmark for all other hotels!
This is one country and one hotel I will never forget. I think your priority is knowledge about the hotel and then I'll give you a little background on the area to help you along the way. Going it on yourselves alone prior knowledge can be quiet daunting and to an extent intimidating. We arrived on early March weekday to a stunning airport , fantastic architecture. Have your camera ready for this one. Very well organised airport. We both speak fluent and it speeds up things. Outside our driver was waiting for us to take us to our Riad. Fluent in English, French and apart from a great welcome, gave us tons of information of what to do where to go. I will always remember him for being so genuinely friendly and smiling. He drove us through some very, how shall I put it. ? It's like seeing a different world, and actully you are this is 7 pm and dark. The Street so narrow we where surprised he managed to drive the car through. You see all sorts of shops, one after the other. Butchers, silk dresses, scarves, cobblers, spice shops ( this is an experience on its own.) You can not reach the Riad the full way because of the narrowing of the streets. So no more then a few minutes and another young man comes to help get your luggage to the Riad Where you are seated in an steroid and someone who speaks your preferred language will come to check you in and explain and answer all your questions. We choose someone French speaking just to practice our French and I received a right compliment when the gentleman told my boyfriend " your wife's French, if I may comment Sir is far superior to yours. She has no accent whatsoever") Wonder what my boyfriend though. Anyway we booked a superior suite which is actually in one of the pictures a tourist published and I must say it does justice. It is a beautiful room on the second floor of the courtyard. Massive bed., lovely tapestries furniture and a very big bathroom. We hadn't planned to get a peaceful sleep... Well we did!!! We decided not to wonder if in the dark without knowing our whereabouts so we had a fantastic three course meal at the Riad . Spicy lamb tangine and lentils as side I'd have eaten there again. Do eat in the Riad at least once I promise you, You will not be disappointed . The siting areas to relax with the fountains covered in tea lights and red rose petals make it for a very relaxing evening. Many guests do stay the night in after a day in the Souks. A day of sightseeing or an early all day trip to the Sahara desert. Marrakech is full of mysteries and places and things you'll never see again. The hotel is more then willing to provide you with all the information you need and you can even arrange s trip, tour through them. Are you in one afternoon ? Interested in learning some Marrocan cooking or a pampering massage ? Go see the owner at reception. She is very friendly and elk help you strange everything . I was unwell when I first arrived and she found me an English speaking doctor for me. The Riad has an amazing display of furniture all around. Some really stunning pieces . Never seeing anything like it. Oh yes don't miss the roof garden terrace. Ideal for sunbathing till 6pm. Yes as early as the first of March and fab to admire a sky covered in stars. We did both . Just a word or two on caution. Before you go out of the Riad make sure you absolutely know how to get back on your own Never under any circumstances accept a guide. back to your Riad. You'll be in for a nasty experience and you'll end up all shook up. Don't agree to giving money to any stranger i the Street nor be led to a "bar"drinking is illegal in the old city and only legal in your Riad. Legal in the new town restaurants and hotels for the residents only. One more piece of advice, do not take s taxi unless it has the official lighted "taxi " and a meter. If in doubt, or frightened call the Riad they will get you back safely . Tipping is discretionary if the service was bad DONT tip. Lastly, never buy at the price they demand first. Walk away you'll see how fast that prize drops I sincerely hop you enjoy this hotel as we did. It is s
Riad Karamela is so surprising and beuatyfull. You feel so relaxed and the service is perfect. the staff is nice end helpfull. The rooms are nice. when you had enough shopping in the souks it´s perfect to relax here. on the rooftop you can enjoy af nice breakfast.
- Walking distance to Marrakesh Museum and Almoravid Koubba
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Onsite dining
Located in Medina, Riad Karmela is within a 5-minute walk of popular attractions such as Marrakesh Museum and Almoravid Koubba. This 19-room, 4-star riad welcomes guests with free breakfast, a full-service spa, and free in-room WiFi. It's in central Marrakech and also a short walk from Jamaa el Fna and Ben Youssef Mosque.
Free buffet breakfast is included with your stay and awaits you each morning from 8 AM to 10 AM. Order from room service to satisfy your hunger without leaving your room, or explore the riad and get a bite to eat at the onsite restaurant or coffee shop/café.
All 19 air-conditioned rooms provide free bottled water and safes. Guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries.
A full-service spa, a spa tub, and a sauna are featured at Riad Karmela. Airport transportation is made easy with an airport shuttle (available 24 hours) for EUR 15 per vehicle one-way. The 24-hour front desk has staff always at the ready. Other amenities at this spa riad include free WiFi in public areas, a 24-hour business center, and a fireplace in the lobby.
Reviews from Trip Advisor
95% of guests recommend this hotelTotal of 1300 reviews