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Riad Karmela

4.0 star property
VIP Access

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Photo gallery for Riad Karmela

Terrace/patio
Interior detail
Interior detail
Terrace/patio
Family House | Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
10, Derb El Ferrane Azbezt, Place ben Saleh, Medina, Marrakech, 40000
  • Place, Marrakech Museum
    ‪3 min walk‬
  • Place, Ben Youssef Madrasa
    ‪3 min walk‬
  • Place, Jemaa el-Fnaa
    ‪8 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪15 min drive‬
VIP Access
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Room options

View all photos for Suite (Private Terrace)

Suite (Private Terrace) | In-room safe, free WiFi, bed sheets

Suite (Private Terrace)

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior House

Superior House | Living area

Superior House

  • 3 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 2 Twin Beds

View all photos for Family House

Family House | In-room safe, free WiFi, bed sheets

Family House

10.0 out of 10
Exceptional
(1 review)
  • 3 bedrooms
  • Sleeps 9
  • 2 Queen Beds, 3 Twin Beds and 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, free WiFi, bed sheets

Standard Room

7.6 out of 10
Good
(4 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | In-room safe, free WiFi, bed sheets

Junior Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite

Family Suite | In-room safe, free WiFi, bed sheets

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Room

Superior Room | In-room safe, free WiFi, bed sheets

Superior Room

9.2 out of 10
Wonderful
(5 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

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About the neighborhood

Marrakech

Located in Medina within a short walk of Jemaa el-Fnaa, Riad Karmela is within a mile (2 km) of other popular sights such as Bahia Palace. This 4-star riad has 19 guestrooms and offers conveniences like free breakfast, a full-service spa, and free in-room WiFi.
View more Riads in MarrakechOpens in a new window

What's nearby

  • Marrakech Museum - 3 min walk - 0.2 miles
  • Ben Youssef Madrasa - 3 min walk - 0.2 miles
  • Le Jardin Secret - 7 min walk - 0.4 miles
  • Souk of the Medina - 7 min walk - 0.4 miles
  • Jemaa el-Fnaa - 8 min walk - 0.5 miles

Getting around

  • Marrakech Central Station - 18 min drive
  • Menara Airport (RAK) - 21 min drive

Restaurants

  • ‪Café des Épices - ‬5 min walk
  • ‪Nomad - ‬5 min walk
  • ‪Café Kessabine - ‬8 min walk
  • ‪Terrasse Bakchich - ‬4 min walk
  • ‪Iraki Shawarma - ‬8 min walk

About this property

Riad Karmela

A full-service spa, a sauna, and free WiFi in public areas are featured at Riad Karmela. Airport transportation is made easy with an airport shuttle (available 24 hours) for EUR 15 per vehicle one-way. The front desk is staffed 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this spa riad include a terrace, laundry facilities, and a fireplace in the lobby.
Guests can expect to find free WiFi. Other standard amenities include hair dryers, safes, and wardrobes or closets.
Recreational amenities at the riad include a sauna.
Karmela has 2 treatment rooms. Services include massages and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (EUR 5 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • restaurant 1

Things to do

  • Full-service spa
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Massage
  • Reflexology
  • Turkish bath

Accessibility

  • No elevator

More

  • 2 floors
  • 3 buildings
  • Built in 1800
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Guests must transfer via required shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • This property doesn't allow children 3 and younger (only guests older than 3 are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 15 per vehicle (one-way)
  • Nearby parking fee: EUR 5 per day (6562 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
  • Check-in: noon
  • Check-out: 12:30 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Karmela
Karmela Marrakech
Karmela Riad
Riad Karmela
Riad Karmela Marrakech
Riad Karmela Hotel Marrakech
Riad Karmela Riad
Riad Karmela Marrakech
Riad Karmela Riad Marrakech

Frequently asked questions

Are free cancellation options available at Riad Karmela?

Riad Karmela provides free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Riad Karmela?

As of Apr 19, 2026, prices found for a 1-night stay for 2 adults at Riad Karmela on May 9, 2026 start from $147, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Riad Karmela?

This riad is situated in Medina within a short 11-minute walk of Jemaa el-Fnaa and also 15 minutes on foot from Bahia Palace. You'll also find Marrakech Plaza and Majorelle Garden within a short drive.

Is there a spa at Riad Karmela?

Karmela is the riad's spa and services include reflexology, body scrubs, and massages.

Does Riad Karmela feature a casino at the property?

No, Riad Karmela doesn't have a casino.

Will I find an indoor pool at Riad Karmela?

No, there is no indoor pool at this riad.

Does Riad Karmela feature a restaurant that includes a breakfast menu?

Yes, Riad Karmela serves free buffet breakfast at restaurant 1 each morning.

Will Riad Karmela allow pets to stay for free?

No, pets and service animals aren't allowed at Riad Karmela.

What is the closest airport to Riad Karmela?

The closest major airport to Riad Karmela is Menara Airport (RAK), which is 5.3 mi away (21 minutes by car).

Riad Karmela Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 411 out of 559 reviews
Rating 8 - Good. 116 out of 559 reviews
Rating 6 - Okay. 23 out of 559 reviews
Rating 4 - Poor. 4 out of 559 reviews
Rating 2 - Terrible. 5 out of 559 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Erin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an absolutely wonderful stay at Riad Karmela. The staff, including Fatima Ezzarha, both our drivers, everyone working at breakfast and generally around the hotel were so kind and hospitable. They went out of their way to make sure we had a comfortable stay and support with delayed baggage and our very curious young son. Fatima Ezzarha, who had her hands full multi-tasking the entire time we were there, was so calm and helpful - she made us feel like we were the only and most important guests in the hotel. We've stayed at many riads in Marrakech and the breakfast is stunning and absolutely unrivaled. We will definitely be back!
Stayed 1 night in Jan 2026

6/10 Okay

flavia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I booked a family room at Riad Karmela and they sent me to riad Karmela princess instead which is their sister property across the alleyway. They didn’t explain why and it was out last day in Marrakesh so we didn’t have time to deal with it and accepted the room. The room was spacious and clean but it had a horrible sewer smell coming from the bathroom. Breakfast buffet was surprisingly really good. Besides the horrible smell at the room the main issue with this property was its location. At night we had a really hard time going back to the riad because 4 of the main gates at the Medina were closed. We have stayed at a different part of the Medina and never had this issue. This part of the Medina felt a little more empty and unsafe. When we were trying to go back to our hotel after running into so many closed gates we ended up falling for one of the scams of a “friendly local” showing you the way back. He did show us the way but became aggressive and started yelling demanding money. Glad we only stayed in this area for one night.
Stayed 1 night in Jan 2026

10/10 Excellent

Sagar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service. We reached around midnight after a long drive through a storm. After check in, staff offered refreshing tea and dinner and did not charge us. The staff provided fresh fruits, dates and nuts and several water bottles daily. Breakfast was good but same every day.
Stayed 4 nights in Dec 2025

10/10 Excellent

Nachau, Hayes

Liked: Cleanliness, amenities, property conditions & facilities
Riad Karmela – A place that truly looks after you I stayed at Riad Karmela during my time in Marrakech and couldn’t have chosen a better base. From arrival to departure, I felt genuinely cared for — not as a booking, but as a person. The staff are exceptional: warm, attentive, and quietly present without ever being intrusive. I travelled solo and felt safe, relaxed, and supported at all times. A special mention must go to Fatima, the manager. She is outstanding. She upgraded my room without me asking, regularly checked in on me, offered coffee with genuine kindness, and made sure every detail of my stay ran smoothly. Her professionalism and warmth set the tone for the entire riad. Airport transfers were seamless, and both the driver and the young staff member who assisted me were respectful, reliable, and caring. It says a lot about a place when every member of the team carries themselves with pride. The riad itself is beautiful, peaceful, and perfectly located. After the energy of the Medina, returning here felt like exhaling. Riad Karmela isn’t just somewhere you stay — it’s somewhere you’re looked after. I would highly recommend it to anyone visiting Marrakech, especially solo travellers. I will definitely return.
Stayed 3 nights in Dec 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad Karmela was an excellent choice for our Marrakech stay. Right in the centre of the medina so an easy walk to all the main souks and sights. Our room was clean, breakfast was tasty and all the staff were super helpful - would stay here again if we are ever back in Marrakech.
Stayed 4 nights in Dec 2025

8/10 Good

Divyakaran

Stayed 1 night in Nov 2025

10/10 Excellent

mostafa

Ghh
Stayed 4 nights in Nov 2025

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was fantastic. The customer service was wonderful, friendly and very helpful. Location was spot on, in the heart of the souk. Highly recommended.
Stayed 5 nights in Nov 2025

10/10 Excellent

Sebastian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Marrakech. Real Riad experience. Great food and service.
Stayed 3 nights in Oct 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very kind and settling after the craziness of the markets. Room was comfortable and clean. Dinner was a little over-priced but quite good. We had an early morning departure and they did their best to make sure we had some breakfast before we left.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christine, New Mill

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A peaceful oasis in the middle of the chaos that is Marrakesh. Cannot praise the staff enough, always polite and helpful, couldn’t do enough to ensure a good stay.
Stayed 4 nights in Oct 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Stayed 2 nights in Aug 2025

10/10 Excellent

Desmond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely accessable and helpful. Amine, Jemela, Majid, Bushra, Fatima, Hakim, just to name a few. Fresh fruits to your room daily, ask and its yours. Couldnt ask for a better service.
Stayed 5 nights in Aug 2025

6/10 Okay

Raquel

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities
Reataurant in hotel only place easy enough to get to especially at night (going out, since no tuk tuks or taxis could come in all the way), and food average. I think the complication getting taxis is enough to not stay there again. Room looks authentic which i wanted, but felt a little worn and didnt feel the cleanest (hair in bathroom and rug?). Bed nice. Door has huge opening so all talking and noise is right there and kept me up. But door looked cool and authentic, which was good at least. Air con had hard time keeping cool with summer heat. Staff were nice and helpful. Overall good experience. Sometimes walking back to place alone i was harassed and that wasnt nice. Maybe normal i dont know. Maybe same in all areas. Close to market and shopping. Massage was good.
Stayed 2 nights in Aug 2025

10/10 Excellent

DANIELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely place in marrakesh
Stayed 3 nights in Aug 2025

8/10 Good

Mayra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riad Karmela property immerses you in the enchanting atmosphere of old Morocco. However, I found its location to be somewhat inconvenient. It is situated in the heart of the Medina market, which can be overwhelming when trying to find transportation, as no cars can enter the area. The service and the hotel workers at the Riad were outstanding.
Stayed 3 nights in Jul 2025

8/10 Good

Tugba

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The staff were very hospitable and welcoming. The location was very convenient - walkable to most hot spots. Could’ve done with cleaner rooms, especially the bathroom inc towels, otherwise all good.
Stayed 5 nights in Jul 2025

10/10 Excellent

Dimple

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, the staff was so hospitable and lovely. Everyone was kind, helpful and competent. We had an issue with ants or some tiny bugs in our bathroom (also almost 40° C weather) and they made sure to take care of it and make sure we were comfortable. It is a beautiful, centrally located, very Instagram worthy Riad.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dilenys

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Riad Karmela was an unique marrakech's experience, the staff very friendly and available to help all the time.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jaime, Sanford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best customer services. The staff is ready to help you
Stayed 5 nights in Jun 2025

10/10 Excellent

Nader

Stayed 3 nights in Jun 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and enchanting atmosphere.

Amazing Riad in the heart of the Medina. Easy to find with Google Maps and no need for taxi or tuk tuk for the most part. The Riad makes you feel like you've escaped into your own private estate in Morocco.
Stayed 6 nights in Jun 2025

10/10 Excellent

katherine

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We love this place. The service is amazing. Anything you ask is no problem. The food is great and this time as a treat we took the mini princesse the private apartment with its own roof terrace and three en-suite bedrooms and downstairs living area. Said the manager was amazing and took care of us - we will definitely come again Katie
Stayed 3 nights in Jun 2025

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