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Riad Elsagaya

Property class: 3

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Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Restaurant
  • Air conditioning
  • Laundry
  • Room service

Explore the area

View in a map
150 Arset Ihiri Rue El Gza Bab Doukkala, Médina, Marrakech, 40008
  • Place, Dar el Bacha Palace
    ‪8 min walk‬
  • Place, Le Jardin Secret
    ‪13 min walk‬
  • Place, Jemaa el-Fnaa
    ‪18 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪13 min drive‬

Room options

View all photos for Double Room (Sultana)

Double Room (Sultana) | Pillowtop beds, in-room safe

Double Room (Sultana)

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Califs)

Double Room (Califs) | Pillowtop beds, in-room safe

Double Room (Califs)

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Saliha)

Double Room (Saliha) | Pillowtop beds, in-room safe

Double Room (Saliha)

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Aladin)

Double Room (Aladin) | Pillowtop beds, in-room safe

Double Room (Aladin)

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Sindibad)

Double Room (Sindibad) | Pillowtop beds, in-room safe

Double Room (Sindibad)

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Kahina)

Double Room (Kahina) | Pillowtop beds, in-room safe

Double Room (Kahina)

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Touaregs)

Double Room (Touaregs) | Pillowtop beds, in-room safe

Double Room (Touaregs)

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Marhaba)

Standard Room, 1 Double Bed (Marhaba) | Pillowtop beds, in-room safe

Standard Room, 1 Double Bed (Marhaba)

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (Douiria)

Suite (Douiria) | Pillowtop beds, in-room safe

Suite (Douiria)

  • 377 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Marrakech

Located in Medina, Riad Elsagaya is a leisurely stroll from popular sights such as Majorelle Garden and Marrakech Plaza. This 9-room, 3-star riad has conveniences like free breakfast, a restaurant, and an indoor pool.
View more Riads in MarrakechOpens in a new window

What's nearby

  • Dar el Bacha Palace - 8 min walk - 0.5 miles
  • Place Bab Doukkala - 8 min walk - 0.5 miles
  • Le Jardin Secret - 13 min walk - 0.7 miles
  • Majorelle Garden - 16 min walk - 0.9 miles
  • Jemaa el-Fnaa - 18 min walk - 1.0 mile

Getting around

  • Marrakech Central Station - 10 min drive
  • Menara Airport (RAK) - 14 min drive

Restaurants

  • ‪Le Terrasse Du Jardin - ‬1 min walk
  • ‪Simple Speciality Coffee - ‬11 min walk
  • ‪Bacha Coffee Room & Boutique - ‬10 min walk
  • ‪La Ferme Medina - ‬7 min walk
  • ‪M Bacha - ‬8 min walk

About this property

Riad Elsagaya

Guests of Riad Elsagaya have access to an indoor pool, a children's pool, and a steam room. Airport transportation is made easy with an airport shuttle for a fee (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and concierge services. Additional amenities include a terrace and laundry facilities.
Climb into the pillowtop bed for a pleasant night's sleep. Safes are also available.
An indoor pool and a children's pool are on site. Other recreational amenities include a steam room.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

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Property amenities

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 8:30 AM to 11:00 AM
  • A restaurant

Things to do

  • 24-hour pool access
  • Children's pool
  • Indoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

More

  • 1 building
  • 2 floors

Room amenities

Bedroom

  • Pillowtop mattress

Bathroom

  • Hair dryer (on request)
  • Partially-open bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight

Check-out

Check-out before 1:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MAD 25.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: noon
  • Check-out: 1:30 PM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • 24-hour pool access
  • No rollaway or extra beds are available.

Property is also known as

Elsagaya
Elsagaya Marrakech
Riad Elsagaya
Riad Elsagaya Marrakech
Riad El Sagaya Marrakech
Riad El Sagaya Hotel Marrakech
Riad Elsagaya Riad
Riad Elsagaya Marrakech
Riad Elsagaya Riad Marrakech

Frequently asked questions

Is free cancellation available at Riad Elsagaya?

Riad Elsagaya offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

What's there to see near Riad Elsagaya?

This riad is situated in Medina within a short 18-minute walk of Jemaa el-Fnaa and also 13 minutes on foot from Majorelle Garden. You'll also find Marrakech Plaza and Dar el Bacha Palace less than a mile away.

Is there parking available at Riad Elsagaya?

No, there isn't parking available at the riad.

Does Riad Elsagaya feature a casino on the premises?

No, Riad Elsagaya doesn't have a casino.

Will I find an indoor pool at Riad Elsagaya?

Yes, this riad has an indoor pool. Guests have 24-hour pool access.

Is Riad Elsagaya good for couples?

Couples staying at this riad will appreciate amenities like 24-hour room service and a pillowtop mattress as well as an indoor pool.

Does Riad Elsagaya have a hot tub?

No, but guests can enjoy a steam room at this riad.

Does Riad Elsagaya feature a restaurant that includes a breakfast menu?

Yes, Riad Elsagaya serves free continental breakfast each morning from its restaurant.

Will Riad Elsagaya allow pets to stay free of charge?

No, pets aren't allowed at Riad Elsagaya.

Does Riad Elsagaya have connecting rooms available?

No, this riad doesn't feature connecting guestrooms.

What is the closest airport to Riad Elsagaya?

The closest major airport to Riad Elsagaya is Menara Airport (RAK), which is 4.3 mi away (14 minutes by car).

Are there rooms with balconies at Riad Elsagaya?

No, there aren't any guestrooms at Riad Elsagaya that offer a balcony.

Riad Elsagaya Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 43 reviews
Rating 8 - Good. 19 out of 43 reviews
Rating 6 - Okay. 12 out of 43 reviews
Rating 4 - Poor. 3 out of 43 reviews
Rating 2 - Terrible. 2 out of 43 reviews

8.2/10

Cleanliness

7.4/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Riad in the old part of the town. Would stay there again.
Stayed 5 nights in May 2018
Verified review

8/10 Good

christine

Liked: Cleanliness, staff & service, room comfort

Tout était parfait sauf...

Personnel super accueillant on se sent en sécurité avec le veilleur de nuit Le riad est magnifique tout rappel le Maroc Mais la grosse déception sur les transats avec des matelas troués et sale dommage il suffirait de les changer et tous serait parfait
Stayed 1 night in Nov 2017
Verified review

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

hotel assez médiocre et assez peu accueillant

Dès mon arrivée on a essayé de m'arnaquer sur le prix. Quelques jours avant mon arrivée, on ma' supprimé la dernière nuit. J'ai dû trouver moi-même un autre hébergement!!! le 3ème jour sur4 on m'a fait changer de chambre sans me demander mon avis car des clients de l'année dernière arrivaient et voulaient cette chambre!!! Petit déjeûner rigoureusement le même chaque jour (diabétiques: à fuir!!!!) Propreté des lieux très douteuse.
Stayed 4 nights in Oct 2017
Verified review

8/10 Good

antoine

Liked: Cleanliness, room comfort

Joli riad à 20 min à pied de la medina

Super petit déj avec une dame très souriante et douce. Le riad est très charmant et calme pour le prix et la terasse sur le toit super. Au niveau du staff je dirais juste bon mais pas de conseils sur ce qu'il faut visiter ou de bonnes adresses où aller manger.
Stayed 3 nights in Sep 2017
Verified review

2/10 Terrible

ben bihi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Je ne recommande as

Je ne recommande je signale ce site digne de voleur merci
Stayed 5 nights in Jul 2017
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy Riad tucked into the busy streets.

Everything about this Riad was very nice. The staff were by far the best part, as they were very nice and helpful. The rooms were well-kept, although the pictures posted on the booking sites are not quite accurate. Some lead you to believe there is more space in the rooms than there really is. I understand space is at a premium at these Riads, and that this size is the standard, but the pictures depict rooms as being larger than they really are. Just be prepared! Overall though, the stay was very nice.
Stayed 5 nights in May 2017
Verified review

6/10 Okay

MARIA

Disliked: Cleanliness, property conditions & facilities, room comfort

god beliggenhed, men godt slidt

et dejligt ophold, men alt er slidt, og morgenmaden er meget spartansk
Verified review

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities

Centralt hotel.

Hotellet var utroligt koldt i januar. Personalet er meget venlige, virkelig god morgenmad og god beliggenhed.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un Riad clásico, si buscas algo típico, es el lugar adecuado. El personal es muy amable.
Verified review

10/10 Excellent

Romain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super séjour

Séjour en couplé très bien accueilli service au top
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice quiet hotel

Quite and nice. Breakfast included but same everyday.
Verified review

6/10 Okay

Matteo

Buona soluzione, ma non la migliore

Appena dentro alla medina, zona comodissima per la fermata dei pullman e i giardini Majorelle. Le condizioni sono però appena sotto la media dei Riad marocchini. Il wi-fi era debole e la doccia poco pratica.
Verified review

6/10 Okay

Chris

Liked: Cleanliness, staff & service, property conditions & facilities

Ok riad on one of the main streets in the medina.

Average riad - nothing too special. Good location close to one of the gates and situated on a main street. Pretty easy to find.
Verified review

8/10 Good

Alison

Liked: Cleanliness, room comfort
Disliked: Staff & service

Beautiful riad, poor customer service

Our first 2 nights were in Touaregs, a large, clean room, well worth the price, but a bit noisy. We left for a 3-day tour & then returned for a final night at the riad. Sindibad is a small 2nd-floor room that smelled of mold, but it was quieter. We changed our original reservation through hotels.com, but when we arrived we accidentally paid for an extra night. When we realized our mistake, we asked Barak for a refund. He said he "didn't get any email from hotels.com"; we provided the confirmation emails to show we had made the change in advance. Barak simply shrugged & never offered up a solution. Eventually I asked if we could have a dinner at the riad to compensate the overpayment. Thankfully Barak agreed. The evening prior to our tour, we asked Youssef if we should do anything to ensure we could have breakfast before we left at 8am. He said to just come downstairs whenever we were ready. At 7a no one was to be seen; at 730 we decided to go into the kitchen ourselves & found some bread & butter. The noise seemed to have woken Barack up. He didn't offer anything. We asked for some jam & juice, which was provided the prior morning. He replied with "breakfast service does not start until 8." We told him we had informed Youssef of the situation; he gave us the requested items. More customer service blunders ensued; we never asked for anything out of the ordinary. Barak's poor service was to the point where we'd recommend staying elsewhere to avoid the frustration.
Verified review

8/10 Good

Zak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel très accueillant et chaleureux

Petite semaine de repos dans cet demeure à merveilles. Personnel très disponible et à l'écoute du moindre de vos désirs. Situé dans la médina et proche de toutes les commodités et du quartier Guéliz (2minutes en taxi). Une bonne connxion wifi depuis les chambres, ce qui est efficace pour parler à la pauvre famille resté en France. Loin de toutes ces annonces mensongère, cet hôtel est très fidèle à ce qui est décrit sur le site Le maitre des lieux est une personne humble et très souriant. Je le recommande vivement !!
Verified review

8/10 Good

Wolfie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice area....

nice area as long as you have gps on your phone to get back without exiting the area
Verified review

8/10 Good

Marco

Liked: Staff & service, room comfort

Great staff and service

It is amazing the fact that just behind the entrance door of the Riad the environment changes. The owner/manager was very helpful and friendly and took all the necessary time to inform us and guide us about the destination. I firmly recommend this property
Verified review

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Correcto en instalación y trato del personal

La estancia fue agradable. El Riad por dentro estaba muy bien, habitaciones muy bonitas y cuidadas, un jardín fresco con una pequeña piscina. El desayuno correcto. La situación del Riad por el contrario no nos pareció muy buena. Teníamos que andar unos veinte minutos para llegar a la plaza Djamaa el Fna y la zona en la que estaba situado no era de los mejores ambientes de la ciudad. Nos dimos cuenta que en otros barrios era diferente. Además la calle muy transitada por coches, motos, bicicletas...
Verified review

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely quiet oasis

A lovely quiet riad, quite a way out from the centre but that gives you a great walk through the souks to get there. Although the rooms are small, the rooftop terrace more than makes up for it, with lots of space to sit and relax.
Verified review

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, room comfort

Vlakbij souks en bushaltes

Hadden een kamer op dakterras, rolde zo vanuit ons bed het terras op waar wij ook konden ontbijten. Ontbijt was goed, maar weinig variatie in 7 dagen. Kwaliteit/prijsverhouding helemaal goed. Personeel erg vriendelijk.
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great building service but not well located

Lovely building, confortable and clean rooms, very good service. However the surroundings are quite tricky.
Verified review

10/10 Excellent

Evi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1A für Alleinreisende/Paare mit kleinem Geldbeutel

Sehr zentral in der Medina gelegen (max 20 min bis zum Djemaa el Fna) und nahe dem Busbahnhof liegt das von außen unscheinbare aber von innen wunderschön hergerichtete Riad. Die Dachterasse ist sehr gut mit Sofas ausgestattet, der Pool im Innenhof ist herrlich erfrischend. Frühstück ist in Ordnung, aber einfach gehalten (Pfannkuchen, Marmelade, Baguette, Kaffee). Sehr nette Servicekräfte! Absolut zu empfehlen, v.a. für Leute mit eher weniger Geld. Einziges Manko: statt Toilettentüren gab es bloß Duschvorhänge, aber das scheint normal zu sein in Riads, deshalb kein Punktabzug.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

carino nel centro

La comunicazione con il personale è difficile, ma per il resto è un riad carino nel centro di marrakech, dal quale si possono raggiungere a piedi la piazza, i giardini ecc.
Verified review

6/10 Okay

manuela

Liked: Cleanliness, property conditions & facilities

che pazienza!

hanno dimenticato di venirci a prendere al nostro arrivo in aeroporto! la posizione non è molto comoda: bisogna camminare almeno 20 minuti per raggiungere piazza el fna. il ragazzo che si occupa della reception dal tardo pomeriggio a mezzogiorno non parla e non capisce bene nè francese nè inglese e non è affatto "estroverso"! in compenso il resto del personale è molto allegro, cordiale e disponibile. l'ultimo problema che abbiamo dovuto affrontare è stato il pagamento: solitamente non portiamo con noi la carta di credito (per sicurezza) e lasciamo che la struttura recuperi il saldo tramite i dati forniti ad expedia, senza bisogno d'altro. qui non è stato possibile: abbiamo dovuto prelevare i contanti con i bancomat. fortunatamente la città ci è piaciuta moltissimo altrimenti... sarebbe stata una vacanza da dimenticare!
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness

Riad a rester au maximum 2 nuits

Ce Riad est sympa mais malheureusement il ne correspond pas aux photos car celles-ci ont été prises dans les années 1980. Et depuis le Riad s'est détérioré Le personnel est sympa, mais il faut quand même compter tout ce qu'il vous demande !! La piscine est gelé malgré les 40° extérieur, car elle n'est jamais au soleil. Dommage. Dans la chambre Sultana, ce n'est pas un jacuzzi, mais une baignoire balnéo. Mais j'y ai passé un agréable séjour, car Marrakech est une ville très chaleureuse, dans laquelle nous avons envie de revenir.