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Riad Dar Massai

4.0 star property
Family-friendly hotel with a full-service spa and free breakfast
VIP Access

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Photo gallery for Riad Dar Massai

Children's activities
Terrace/patio
Terrace/patio
Terrace/patio
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Spa
  • Laundry

Explore the area

View in a map
31, derb Sbaia, Kasbah Medina, Marrakech, 40000
  • Place, Bahia Palace
    ‪8 min walk‬
  • Place, Jemaa el-Fnaa
    ‪13 min walk‬
  • Place, Le Grand Casino de La Mamounia
    ‪15 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪7 min drive‬
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Room options

View all photos for Junior Suite

Junior Suite | 5 bedrooms, premium bedding, in-room safe, individually decorated

Junior Suite

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double or Twin Room

5 bedrooms, premium bedding, in-room safe, individually decorated

Superior Double or Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Room

Comfort Room | 5 bedrooms, premium bedding, in-room safe, individually decorated

Comfort Room

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite (3 Adults)

Junior Suite (3 Adults) | 5 bedrooms, premium bedding, in-room safe, individually decorated

Junior Suite (3 Adults)

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Room

5 bedrooms, premium bedding, in-room safe, individually decorated

Deluxe Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Marrakech

Located in Mechouar-Kasbah, Riad Dar Massai is within a mile (2 km) of popular sights such as Jemaa el-Fnaa and Le Grand Casino de La Mamounia. This 4-star hotel has 5 rooms and welcomes guests with free breakfast, a full-service spa, and an indoor pool.

What's nearby

  • El Badi Palace - 2 min walk - 0.1 miles
  • Bahia Palace - 8 min walk - 0.5 miles
  • Koutoubia Mosque - 13 min walk - 0.7 miles
  • Jemaa el-Fnaa - 13 min walk - 0.7 miles
  • Le Grand Casino de La Mamounia - 15 min walk - 0.8 miles

Getting around

  • Marrakech Central Station - 13 min drive
  • Menara Airport (RAK) - 13 min drive

Restaurants

  • ‪DarDar - ‬11 min walk
  • ‪Otto - ‬11 min walk
  • ‪Dar Naji - ‬3 min walk
  • ‪Zeitoun Café - ‬4 min walk
  • ‪Mozaik - ‬9 min walk

About this property

Riad Dar Massai

Family-friendly hotel with a full-service spa and free breakfast
Guests staying at Riad Dar Massai enjoy access to a full-service spa, an indoor pool, and a steam room. If you drive, self parking is MAD 50 per night, or you can take advantage of the airport shuttle (available 24 hours) for MAD 75 per person roundtrip. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and securing valuables. Other amenities at this spa hotel include free WiFi in public areas, a business center, and a meeting room.
Guests can expect to find free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Safes are also standard.
Recreational amenities at the hotel include an indoor pool and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Massai Spa. Services include massages. The spa is equipped with a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MAD 50 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Self parking on site (MAD 50 per night)

Food and drink

  • Free continental breakfast available daily 8:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Indoor pool
  • Library
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily
  • Steam room

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Soap

More

  • Air conditioning (climate-controlled)
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 14 and up, and test must have been administered no more than 48 hours prior to check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for MAD 330.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MAD 75 per person (roundtrip)
  • Self parking fee: MAD 50 per night
  • Nearby parking fee: MAD 50 per day (984 ft away)
  • Rollaway bed fee: MAD 330.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a negative COVID-19 test result.
  • The negative COVID-19 test result requirement applies to all guests aged 14 and up, and the test must have been administered no more than 48 hours prior to check-in.

Additional information about polices, regulations, and more:

  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Dar Massai
Riad Dar Massai
Riad Dar Massai Hotel
Riad Dar Massai Hotel Marrakech
Riad Dar Massai Marrakech
Riad Massai
Riad Dar Massai Hotel
Riad Dar Massai Marrakech
Riad Dar Massai Hotel Marrakech

Frequently asked questions

Is a free cancellation option available at Riad Dar Massai?

Riad Dar Massai provides free cancellation on some room rates. To learn more, review the cancellation policy on our site.

What's there to do within easy reach of Riad Dar Massai?

This hotel is situated in Mechouar-Kasbah within a short 17-minute walk of Jemaa el-Fnaa and also 18 minutes on foot from Le Grand Casino de La Mamounia. You'll also find Avenue Mohamed VI and Majorelle Garden within a short drive.

Will I be able to park at Riad Dar Massai?

Yes, parking is offered for MAD 50 per night.

Is a spa located at Riad Dar Massai?

Massai Spa is the hotel's full-service spa and services include massages.

Does Riad Dar Massai feature a casino?

No, Riad Dar Massai doesn't have a casino.

Is there an indoor pool at Riad Dar Massai?

Yes, this hotel has an indoor pool.

Is Riad Dar Massai a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an indoor pool and a bar.

Are there hot tubs at Riad Dar Massai?

No, but this hotel does have a steam room.

Does Riad Dar Massai feature a restaurant that includes a breakfast menu?

Yes, Riad Dar Massai serves free continental breakfast each morning from its restaurant.

Does Riad Dar Massai allow pets to stay free of charge?

No, pets aren't allowed at Riad Dar Massai.

Are there connecting rooms at Riad Dar Massai?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Riad Dar Massai?

The closest major airport to Riad Dar Massai is Menara Airport (RAK), which is 3.8 mi away (13 minutes by car).

Can I book a room with a balcony at Riad Dar Massai?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy pool or courtyard views.

Reviews

Riad Dar Massai Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 174 out of 250 reviews
Rating 8 - Good. 61 out of 250 reviews
Rating 6 - Okay. 8 out of 250 reviews
Rating 4 - Poor. 3 out of 250 reviews
Rating 2 - Terrible. 4 out of 250 reviews

Reviews

10/10 Excellent

Kangrui

Stayed 1 night in Dec 2024

10/10 Excellent

Misti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, the staff is just the best. The riad itself is just as it looks in the photos. I had the room off the main room and it was quiet. I could hear the rooster and birds chirping and loved it. The bed was comfortable, I had all I needed. Wi-fi was great and they have WINE The staff wants you to feel like a family member in their home and they do just that. The riad's location is safe and easy to get to once they show you how to get there. The taxis are just a five minute walk. I would absolutely stay there again and especially as a single woman guest.
Stayed 3 nights in Jan 2025

8/10 Good

Lucia Leonor Fratantoni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riad is very nice. The decoration is fabulous and the staff were very pleasant and helpful. I also liked the terrace up on the top. The food and breakfast was also very good. Unfortunately, though the walls are thin, and there was a guest in the room next to me who was snoring very loudly every night, which was making it very difficult for me to sleep. I wanted to change rooms, but unfortunately, this was not possible. There is also an annoying rooster next door that starts making noise early in the morning so probably not the best place to stay if you are a light sleeper or bring ear plugs.Also important to know that if you use the hotel’s hammam , it is a 10 minute walk away and the lady who does the Massage gave me only a 30 minute massage instead of a 45 minutes. After complaining, I got an extra 15 minutes so if you do book the service, just keep an eye on the time.
Stayed 3 nights in Jan 2025

10/10 Excellent

frances

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great helpful staff really appreciate the effort and help
Stayed 4 nights in Jan 2025

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience- Avoid this hotel

My stay at this hotel was nothing short of awful. At the end of my stay, I was overcharged for the city tax despite having a confirmation email from Hotels.com clearly showing the amount due. The staff refused to honor it, which felt dishonest and left a bad final impression. The hotel itself is extremely noisy. A rooster crowed loudly every night, and it sounded like it was right next to my ear. It was impossible to sleep with the constant noise, which completely ruined the experience. Combined with the dated and dusty rooms, it felt more like a poorly maintained hostel than a hotel. The property desperately needs renovations and a thorough cleaning. The breakfast was disappointing and inadequate. It consisted of just two small pieces of bread, a dry, sweet bun, a tiny portion of yogurt, and a small glass of orange juice that wasn’t even filled. When I politely asked for a refill, I was refused. It was insulting. To make matters worse, the heating/air conditioning was broken, and the worker at the hotel was downright creepy. He seemed to be watching us all the time, monitoring what we were doing, and even followed us to the supermarket in a suspicious manner. This made us feel extremely uncomfortable throughout our stay. On top of all this, the worker at check in didn’t speak English at all, making communication a nightmare. Overall, this hotel was a complete letdown. I would never stay here again and wouldn’t recommend it to anyone.
Stayed 2 nights in Dec 2024

8/10 Good

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt like family when staying here! The staff is incredibly helpful, hospitable and kind! Everyone went out of their way to make sure we had the best experience in Marrakech! We would definitely recommend this place! The food is incredible! Breakfast was such a treat and we dined there 2 evenings and it was like having a private dinner on the rooftop terrace.
Stayed 4 nights in Nov 2024

10/10 Excellent

Nicola

Stayed 3 nights in Sep 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff who went above and beyond.
Stayed 3 nights in Sep 2024

10/10 Excellent

Devan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our time here. The staff were very accomodating and made us feel super welcome. You can have dinner here and the food was the best we’ve had so far.
Stayed 3 nights in Aug 2024

10/10 Excellent

Cassi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! The staff was super helpful and the location is in the medina but away from the center so it’s very quiet and serves as a great relaxing break from the bustle of the heart of the medina.
Stayed 2 nights in May 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant place to stay

Staff were great, so friendly and helpful. Room and whole riad was wonderful.
Stayed 3 nights in Jun 2024

10/10 Excellent

Carey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dreamy Marrekech

Our trip to Marrekech was amazing and Riad Dar Massi made it so. Beautiful Riad, excellent service. Nordine and Adam were very helpful and nice. Nordine always made sure we were safe and walked us to our meeting points when it was before sunrise. Dinner at the Riad was authentic and delicious. Our rooms were lovely and comfortable. Fabulous stay.
Stayed 4 nights in Jun 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
I really like the location, it was central and easy to get back to after a day of exploring. They staff was also very friendly and helpful. The food cooked in the kitchen was also incredibly good.
Stayed 1 night in Jun 2024

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service at the Riad. Enjoyed our stay here and they are so accommodating of any request. A bit hard to find so contact them in advance for info and exact directions but it’s a quiet and off the beaten path spot with easy access the other areas of the Medina. The calls to prayer can be heard but other than that very quiet location.
Stayed 1 night in May 2024

8/10 Good

Sarene, Rowland Hts

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riad itself is decent. My room with two beds were not big tho. Staff was friendly to help us with our luggages and they are honest. I would recommend this place if you want to experience the traditional Riad setting.
Stayed 1 night in May 2024

6/10 Okay

Hasna

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
The welcoming of the staff was great there were very helpful and thoughtful. Unfortunately, There was a pool we couldn’t use because it was dirty. The bathroom smelled like pee all the time. It wasn’t a 4 star hotel in my opinion.
Stayed 3 nights in Apr 2024

10/10 Excellent

Vasileios

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Mar 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel Staff I've ever had

The property was beautiful, with an inside pool and roof terrace, as well as being wonderfully decorated. It was also in an excellent location, an easy walk to jamaa el fina but in a relatively quiet part of the medina. Breakfast was simple but tasty and we had dinner there one night and it was probably the best thing we ate in Marrakech. The biggest highlight of the Riad though was undoubtedly the staff, Adam and Nordin going out of their way to make you feel special and valued every day. There was another young lady who worked there too (sorry, I never got her name) who was also very helpful and nice. Couldn't recommend staying with these guys on your next trip to Marrakech more.
Stayed 4 nights in Feb 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Riad and the Riad itself were perfectly lovely. It really is great value for the price. We ate in Riad first night (we arrived late) and the tagine was one of the best I have had in Morocco (I've been twice and tagine almost every time). Definitely recommend spending the money to have the hotel arrange a taxi from airport, or arrange with Riad staff to meet you to walk you to the door as the route could be intimidating the first time. Location was perfect for us, everything we visited was within 5 - 30 mins walk. Only negatives (very minor!) - should have bottled water included in room price and available in room and the location would make some solo travelling women a bit uncomfortable in early morning or after dark....
Stayed 3 nights in Jan 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Kersten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

6/10 Okay

Farah

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023