Riad Chantal

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Overview
Rooms
Location
Policies

Popular amenities

Pool
Breakfast included
Free WiFi
Restaurant
Air conditioning
Business services

Explore the area

48, Derb Ouled Ben Sbaa - Sidi Mimoune, Marrakech, 40000

Place, Le Grand Casino de La Mamounia
‪7 min walk‬
Place, Koutoubia Mosque
‪7 min walk‬
Place, Saadian Tombs
‪8 min walk‬
Airport, Marrakech (RAK-Menara)
‪9 min drive‬

Room options

Double Room

215 sq ft
Sleeps 2
1 Queen Bed OR 2 Twin Beds
Free WiFi

Triple Room

237 sq ft
Sleeps 3
1 Queen Bed and 1 Twin Bed OR 3 Twin Beds
Free WiFi

About the neighborhood

Marrakech

Located in Mechouar-Kasbah, Riad Chantal is a leisurely stroll from popular sights such as Jemaa el-Fnaa and Koutoubia Mosque. This 6-room, 4-star riad has free breakfast, an outdoor pool, and free in-room WiFi.

View more Riads in Marrakech

What's nearby

Le Grand Casino de La Mamounia - 7 min walk - 0.4 miles
Koutoubia Mosque - 7 min walk - 0.4 miles
Saadian Tombs - 8 min walk - 0.5 miles
El Badi Palace - 11 min walk - 0.6 miles
Jemaa el-Fnaa - 13 min walk - 0.7 miles

Getting around

Marrakech Central Station - 10 min drive
Menara Airport (RAK) - 13 min drive

Restaurants

‪Fine Mama - ‬11 min walk
‪KFC - ‬12 min walk
‪Palais Jad Mahal - ‬18 min walk
‪Grand Hotel Tazi - ‬11 min walk
‪Snack El Bahia - ‬11 min walk

About this property

Riad Chantal

At Riad Chantal, guests enjoy an outdoor pool, a children's pool, and a rooftop terrace. You can take advantage of discounted offsite parking, along with an airport shuttle (available 24 hours) for EUR 15 per vehicle. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and tours or tickets. Additional amenities include free WiFi in public areas, a meeting room, and a library.

Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding.

An outdoor pool and a children's pool are on site.

Similar properties

Breakfast included
Spa
Pet friendly
Free WiFi

$90 nightly

Jun 16 - Jun 17

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available
Offsite parking; discounts available
24-hour roundtrip airport shuttle (surcharge)
Area shuttle (surcharge)

Food and drink

Free full breakfast available daily 8:00 AM to noon
A coffee shop/cafe
A restaurant

Things to do

Children's pool
Library
Outdoor pool

Family friendly

Babysitting (surcharge)
Children's pool
In-room crib
Outdoor pool

Conveniences

24-hour front desk
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

Meeting room

Outdoors

Rooftop terrace

Designated smoking areas

Room amenities

Bedroom

Free crib
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

Flat-screen TV with premium cable channels

Food and drink

24-hour room service

Air conditioning (climate-controlled)
Heating (climate-controlled)
Iron/ironing board on request

Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

This property doesn't allow pets

Children and extra beds

Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: EUR 15 per vehicle

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards

Check-in: 2 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
Guests must contact this property in advance to reserve cribs/infant beds.
This property accepts credit cards.

Additional information about polices, regulations, and more:

No rollaway or extra beds are available.

Property is also known as

Riad Chantal Marrakech

Chantal Marrakech

Riad Chantal Riad

Riad Chantal Marrakech

Riad Chantal Riad Marrakech

Frequently asked questions

Is a free cancellation option available at Riad Chantal?

Riad Chantal provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What can I see around Riad Chantal?

This riad is situated in Mechouar-Kasbah within a short 14-minute walk of Jemaa el-Fnaa and also 14 minutes on foot from Le Grand Casino de La Mamounia. You'll also find Souk of the Medina and Bahia Palace less than a mile away.

Is parking available on site at Riad Chantal?

No, there isn't parking at the riad but you'll find nearby parking with discounts available.

Does Riad Chantal feature a casino?

No, Riad Chantal doesn't have a casino.

Is there an indoor pool at Riad Chantal?

No, this riad doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Riad Chantal?

Amenities that appeal to couples at this riad include 24-hour room service, premium bedding, and bathrobes.

Does Riad Chantal have a hot tub?

No, this riad doesn't have a spa tub.

Does Riad Chantal have a restaurant that serves breakfast?

Yes, Riad Chantal serves free full breakfasts each morning from its restaurant.

Does Riad Chantal allow pets to stay free of charge?

No, pets aren't allowed at Riad Chantal.

Does Riad Chantal have connecting rooms available?

No, this riad doesn't feature connecting guestrooms.

How far is the airport from Riad Chantal?

The closest major airport to Riad Chantal is Menara Airport (RAK), which is 3.3 mi away (13 minutes by car).

Are there rooms with balconies that I can book at Riad Chantal?

No, you won't find guestrooms with balconies at Riad Chantal.

Riad Chantal Reviews

6.8

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Property conditions & facilities

Verified

4/10 Poor

Ahmed

Dec 30, 2018

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

The space in the room is very tight. No places to store hand laggages. TV did not work and it has not repaired upon request. Water was dropping from the lavatory flush. Since there were none door between room and toilet, it was terrible at night. None warm water in the sing. Brakefast is very limited. The amount of eggs is exactly acc. the number of guests. The working staff are friendly towards guest. The hotel manager is unpolite and very arrogant.

Stayed 2 nights in Dec 2018

Verified

2/10 Terrible

Verified traveler

Dec 22, 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

wir hatten eine Buchung im Riad Chantal in Marrakesch vom 14.12. bis 21.12.18 und reklamieren diese. Gestern sind wir dort angekommen und man brachte uns in eine andere in der Nähe (Riad Ardrar) mit der Begründung, dass das von uns gebuchte Riad ausgebucht sei. Man hat uns dann auf die Dachterasse mit Sesseln und Tische für Gäste geführt und da in einem Raum, der wie eine Abstellkammer mit einem Bett aussah übernachten lassen. Es gab keine Dusche (die befand sich auf der Terasse) und als wir nach einem kurzen Ausgang wieder zurückkamen ließ die Tür mit dem Schlüssel nicht mehr öffnen und ein Mitarbeiter öffnete sie dann gewaltsam. Heute Morgen war und das alles zuviel, wir haben die Nacht nicht schlafen können, da die Tür nicht schließbar war. Daraufhin haben wir dann ein anderes Hotel gebucht und uns von der Unterkunft abgemeldet und gesagt, dass wir nicht dort bleiben möchten. Bilder der Unterkunft und die Buchungsbestätigung des neuen Hotels fügen wir bei. Wir bestehen auf Erstattung der Kosten für das gebuchte Riad Chantal, da wir uns dieses nach den Bildern ausgesucht haben und uns sehr viel mindere Unterkunft ohne unser Verschulden verkauft wurde. Wir gehen davon aus, dass wenn man über einen so großes Portal wie Expedia bucht, auch sicher sein kann gewünschte Bedingungen zu erhalten. Weitere Bilder und die Buchungsbestätigung erhalten sie in einer folgenden Mail.

Stayed 7 nights in Dec 2018

Verified

2/10 Terrible

Verified traveler

Dec 15, 2018

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Non vale il prezzo location squallida l'aspetto buono è in centro

Stayed 1 night in Dec 2018

Verified

8/10 Good

Verified traveler

Dec 9, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon rapport qualité-prix.Dommage que la télé n'a pas fonctionné à cause d'un problème de satellite ou parabole. Le personnel est très serviable et disponible

Stayed 4 nights in Dec 2018

Verified

8/10 Good

Verified traveler

Dec 5, 2018

Liked: Staff & service

If you like a taste of old buildings and old fation services and hospitality, this would be the place, it’s like living in your own private home. Lovely and charming, we enjoyed it very much. Check the room out and report what’s not working, they are more than happy to fix it or change your room for you.

Stayed 6 nights in Nov 2018

Verified

4/10 Poor

Verified traveler

Dec 4, 2018

Disliked: Cleanliness, property conditions & facilities, room comfort

Riad décevant... salle de bain sombre donc pour se maquiller ça devenait compliqué. Douche soit brûlante soit froide et pour une période de froid c'est limite! Dans l'annonce il y'avait de noté "produits de luxe" pour la salle de bain... à part un savon bas de gamme nous n'avons rien trouvé de plus. Mon amie a changé de chambre sachant que la première nuit rien ne fonctionnait dans la sienne. Ni prise ni lumière de chevet. Le seul point positif est le personnel Noura très accueillante ainsi que le remplaçant Zouheir. Je n'oublie pas le second monsieur accueillant dont je ne me souviens plus le nom. Mais en globalité très déçue du riad il ne vaut pas le prix...

Stayed 3 nights in Nov 2018

Verified

6/10 Okay

Verified traveler

Nov 27, 2018

Liked: Staff & service

Nous n’avons pas pu profiter de ça Riad car il y a eu une inondation la veille mais le Riad de remplacement était de bonne qualité

Stayed 2 nights in Nov 2018

Verified

4/10 Poor

Javi

Nov 26, 2018

Liked: Cleanliness, staff & service

Expedia had doublebooked the room so we had to be moved toanother riad for the 1st night

Stayed 5 nights in Nov 2018

Verified

4/10 Poor

Verified traveler

Nov 19, 2018

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities, room comfort

Overbooket

Riaden var overbooket og vi måtte vente i 1 time for å bli flyttet til en annen Riad. Riaden vi kom til var ok. Dusjen hadde ikke varmt vann, hadde dårlig trykk og toalettet skylte dårlig ned. Området var ok, men litt gjemt beliggenhet og mye støy. De som jobbet der var veldig hyggelige og hjelpsomme.

Stayed 4 nights in Nov 2018

Verified

8/10 Good

jean-paul

Nov 18, 2018

Liked: Cleanliness, staff & service, room comfort

personnel tres gentil fais tout pour passer un bon sejour mais le riad par lui meme aurai besoin d'un petit coup de rafraichissement il manque aussi un jaccusi car tres agreable quand on rentre de balade en fin de journee .sinon bon sejour

Stayed 7 nights in Nov 2018

Verified

6/10 Okay

Francine

Nov 2, 2018

Liked: Cleanliness, staff & service

Lieu en sécurité. Et un grand merci à Norah une personne très gentille et très compétente.

Stayed 4 nights in Oct 2018

Verified

8/10 Good

Nini

Oct 28, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tres bon accueil . Tres bien placé dans la medina.

Stayed 4 nights in Oct 2018

Verified

2/10 Terrible

Verified traveler

Oct 20, 2018

Disliked: Staff & service

Allthough WE booked very early,IT was overbooked and we Had to stay elsewhere in a very Bad room.

Stayed 1 night in Oct 2018

Verified

2/10 Terrible

Adeel

Oct 19, 2018

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel owner charged me 160 dirhams from the train station to the medina. Usually it’s 40 dirhams. Also it says in the hotel policies that they welcome children and I booked triple room but still he charged me 45 euros for the extra bed. Bed was too small for the price and he told me he rents the bed from Outside but the bed belongs to the hotel. I end up paying 115 euros after paying to Expedia. He never came to meet us so I can discuss this sistuatikn. The price I payed to him I could get a decent hotel. Room is too small, washroom has no door and privacy. I wouldn’t recommend this place to anyone because they are tryin to take money for no reason. Riad staff Mr Abdel was really nice but he is not the boss. Pretty much they don’t care about customer service and satisfaction. Riad cleaning lady and care taker Mr Abdel was helpful but he can only do so much. I am very disappointed that he charged extra money for the taxi which was not fair at all.

Stayed 3 nights in Oct 2018

Verified

6/10 Okay

Tine

Sep 24, 2018

Liked: Cleanliness, staff & service, room comfort

Riad typique de la région

Le nom de la riad sur le site ne correspond donc impossible à trouver le parking est loin il n'y a aucun service pour transporter les bagages. Riad sympa mais besoin d'être entretenue le personnel très avenant; petit déjeuner minimaliste.

Stayed 2 nights in Sep 2018

Verified

10/10 Excellent

Nicole

Sep 24, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Süßes Hotel mit super Staff

Man möchte länger bleiben, so schön ist es! Die Mitarbeiter sind sehr lieb. Die Lage ist Top! Man läuft nur wenige Minuten in die Stadtmitte. Man fühlt sich dort wirklich sehr wohl und herzlich aufgenommen. Immer wieder gerne beim nächsten Besuch.

Stayed 2 nights in Sep 2018

Verified

10/10 Excellent

Verified traveler

Jul 7, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good staff (Ahmed) and area

Had a good stay here and at Ryad Marrakech, particularly Ahmed whom made our stay very comfortable and was incredibly friendly. He made sure we had everything we required. I would recommend this place.

Stayed 3 nights in Jun 2018

Verified

10/10 Excellent

leila

Jun 28, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Emplacement idéal

Beau Riad parfaitement situé à 10 min à pied de la fameuse place, mais en dehors de l’agitation permanente de celle-ci. Acceuil très chaleureux de Yassine qui s’est rendu disponible pour répondre à toutes nos questions et à nos besoins. Un grand merci à lui. La terrasse est très agréable pour lézarder l'après-midi, à l’ombre de la pergola. Je recommande a 100%

Stayed 7 nights in Jun 2018

Verified

10/10 Excellent

Louis

May 19, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

He need go to school learn mind his own business

i booked 2 rooms but 1 look like good the others one look bad an also i think the man who work on the friday night on the 11th MAY 2018 should mind his own business , because he said to my gf who his moroccan just be careful before u marry a british man , think twice before u do so , i was not here but is not nice when u book a hotel someone tell your gf what to do than tell her have a good stay SHAME ON THE OWNER WHO LET HER STAFF TALKED LIKE THAT TO CUSTOMER when i book 2 rooms to respect the moroccan tradition SHAME SHAME SHAME

Stayed 2 nights in May 2018

Verified

10/10 Excellent

Ben

May 14, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location to base your long weekend away.

Honestly cannot say enough good things about our stay here. The location is perfect for those looking for a central location to use as a base to explore the city. The Riad is nicely situated off the main streets in a winding, but easy to find side street. The location is 10 minutes walk from most areas - Jamaa Al Fina and the souks and across the road from the Kasbah area and sights such as the Saadian Tombs and Bahia Palace. The staff were friendly and very helpful attending to all our needs and requests. All in all, this Riad is perfect for the traveller who is looking for a place to sleep and some friendly hospitality in between exploring what the city has to offer. If your looking to sit in all day or spend it sunbathing, maybe look elsewhere. If you're looking for an authentic experience in a good location with friendly staff - look no further and book now!!

Stayed 3 nights in May 2018

Verified

8/10 Good

juan carlos

Apr 21, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ubicacion ideal y ambiente perfecto

Alojamiento a muy pocos metros de la plaza principal de la ciudad y el zoco, instalaciones, desayuno y trato correcto. Los alrededores un poco extraños pero para nada inseguros. Recomendable

Verified

4/10 Poor

Verified traveler

Feb 9, 2018

Disliked: Cleanliness, property conditions & facilities

so so

I couldn't meet owner and another staff couldn't understand English. we decided to go another hotel.

Stayed 3 nights in Feb 2018

Verified

4/10 Poor

Hugh

Dec 26, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities

Would not stay again

Arrived to find the staff had put us in the wrong room, pointing this out to the staff resulted in anger and the proposition that it was our own fault. Overnight staff was very angry with us when we asked for assistance organising our pick up for a desert tour. Overall incredibly dissapointing

Stayed 2 nights in Dec 2017

Verified

8/10 Good

ymsah

Dec 15, 2017

Liked: Cleanliness, staff & service, room comfort

Un excellent rapport qualité prix

La décoration de l'hôtel est soignee, le petit dejeuner simple mais correct et le wifi fonctionne très bien. Un bemol pour l'eau chaude capricieuse et la télévision qui fonctionnait mal. Monsieur Loutfi a su se montrer attentif à nos demandes et y a répondu de manière satisfaisante. La localisation du Riad est parfaite, toute proche de la casbah et de la mellah, entre un hopital et le Palais Royal. Le quartier et tres sécurisant grâce à la presence de postes de police et de nombreux commerces de proximité permettent d'acheter eau et snacks.

Stayed 7 nights in Dec 2017

Verified

10/10 Excellent

Martina

Dec 11, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to the centre

Hotel is nice,small and typical for this area. Staff very helpfull and friendly. Close to city centre.

Stayed 3 nights in Dec 2017

Riad Chantal

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Photo gallery for Riad Chantal

Reviews

Popular amenities

Explore the area

Room options

View all photos for Double Room

Double Room

View all photos for Triple Room

Triple Room

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La Mamounia

About the neighborhood

Marrakech

What's nearby

Getting around

Restaurants

About this property

Riad Chantal

Similar properties

Free People Riad and Spa

Property amenities

Internet

Parking and transportation

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Riad Chantal Reviews

Reviews

7.4/10

8.2/10

6.8/10

Reviews

4/10 Poor

Ahmed

Ahmed

2/10 Terrible

Verified traveler

Verified traveler

2/10 Terrible

Verified traveler

Verified traveler

8/10 Good

Verified traveler

Verified traveler

8/10 Good

Verified traveler

Verified traveler

4/10 Poor

Verified traveler

Verified traveler

6/10 Okay

Verified traveler