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Riad Al Ksar & Spa

Property class: 4
VIP Access

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Photo gallery for Riad Al Ksar & Spa

A pool area with a checkered tile border, wicker furniture, and various potted plants.
A bar area with a counter, hanging lights, and a green partition.
An interior courtyard with a wooden ceiling, columns, and potted plants.
An outdoor seating area with wooden furniture and a stone countertop with a sink.
A dining area with a table set for two, surrounded by lush green plants and a warm, wooden interior.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Derb Al Aati Allah Haysalam 11, Marrakech, 40008
  • Place, Bahia Palace
    ‪2 min walk‬
  • Place, El Badi Palace
    ‪8 min walk‬
  • Place, Jemaa el-Fnaa
    ‪11 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Single Room

A hotel room with a bed, a nightstand, a lamp, and two paintings on the wall.

Superior Single Room

10.0 out of 10
Exceptional
(1 review)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Junior Suite

A four-poster bed with white linens, a bedside table with a lamp, a chair, and a small table with a tray of tea and biscuits.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

A hotel room with a bed, bedside tables, a chair, a small table with a bowl of fruit, and two framed pictures on the wall.

Superior Double Room

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

A room with a bed, a wooden headboard, a nightstand, a mirror, and two paintings on the wall.

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 142 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite (Junior)

A four-poster bed with white linens, a bedside table with a lamp, a chair, and a fruit bowl.

Family Suite (Junior)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Triple Room

A room with a bed, a bedside table with a lamp, a window with curtains, and a mirror on the wall.

Standard Triple Room

  • 172 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

DOUBLE QUEEN SIZE BED

  • Sleeps 4

DOUBLE SUPERIOR QUEEN BED

  • Sleeps 4

View all photos for STANDARD DOUBLE

A hotel room with a bed, two bedside lamps, a small table with a tray of breakfast, a chair, and a suitcase.

STANDARD DOUBLE

  • 139 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Marrakech

Located in Mechouar-Kasbah, Riad Al Ksar & Spa is adjacent to Bahia Palace and within a 10-minute walk of other popular attractions like El Badi Palace. This 4-star riad welcomes guests with 10 rooms and conveniences like an outdoor pool, free in-room WiFi, and a rooftop terrace.
View more Riads in MarrakechOpens in a new window

What's nearby

  • Bahia Palace - 2 min walk - 0.1 miles
  • El Badi Palace - 8 min walk - 0.5 miles
  • Jemaa el-Fnaa - 11 min walk - 0.6 miles
  • Saadian Tombs - 12 min walk - 0.6 miles
  • Le Jardin Secret - 18 min walk - 1.0 mile

Getting around

  • Marrakech Central Station - 16 min drive
  • Menara Airport (RAK) - 15 min drive

Restaurants

  • ‪Mi Fatima - Best Soup - ‬10 min walk
  • ‪Snack El Bahia - ‬11 min walk
  • ‪La Pergola - ‬11 min walk
  • ‪Henna Art Café - ‬10 min walk
  • ‪La cantine des gazelles - ‬11 min walk

About this property

Riad Al Ksar & Spa

Riad Al Ksar & Spa offers an outdoor pool, a steam room, and a rooftop terrace. For transportation, you can make use of an airport shuttle (available 24 hours) for EUR 20 per person, as well as an area shuttle. The front desk has multilingual staff that can help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this ski riad include free WiFi in public areas, coffee/tea in a common area, and a library.
Guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Portable fans, laptop-compatible safes, and desks are other standard amenities. Change of towels is available on request.
Recreational amenities at the riad include an outdoor pool and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with Turkish bath/hammam.

Similar properties

A multi-level pool area with a central swimming pool, multiple balconies with railings, and potted plants.
Alrashid Marrakech Boutique Hotel & SPA
Mechouar-Kasbah
  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
9.6 out of 10, Exceptional, 30 reviews
$224 nightly
The price is $253
Oct 24 - Oct 25
Total with taxes and fees
Alrashid Marrakech Boutique Hotel & SPA

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 7 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 50 m
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 8:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Designer stores
  • Golf caddies
  • Golf carts
  • Library
  • Outdoor pool
  • Pro golf lessons
  • Steam room

Family friendly

  • Baby toys
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator

More

  • 1 building
  • 2 floors
  • Built in 2009
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 20 per person
  • Airport shuttle fee per child: EUR 10 (from 1 to 18 years old)
  • Nearby parking fee: EUR 7 per day (1969 ft away)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Pool access available from 11:00 AM to 8:00 PM.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the riad at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Al Ksar
Al Ksar Marrakech
Al Ksar Riad
Al Riad
Ksar Riad
Riad Al Ksar
Riad Al Ksar Marrakech
Riad Ksar
Al Ksar Riad And Spa
Al Ksar Riad Hotel Marrakech
Riad Al Ksar Spa
Riad Al Ksar & Spa Riad
Riad Al Ksar & Spa Marrakech
Riad Al Ksar & Spa Riad Marrakech

Frequently asked questions

Are free cancellation options available at Riad Al Ksar & Spa?

Riad Al Ksar & Spa provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Riad Al Ksar & Spa?

As of Sep 28, 2026, prices found for a 1-night stay for 2 adults at Riad Al Ksar & Spa on Sep 29, 2026 start from $197, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Riad Al Ksar & Spa?

This riad is situated in Mechouar-Kasbah, just steps from Bahia Palace and Souk Des Epices, and within a short walk of El Badi Palace. You'll also find Jemaa el-Fnaa and Majorelle Garden within a short drive.

Is parking available on site at Riad Al Ksar & Spa?

No, this riad doesn't offer parking.

Is a spa located at Riad Al Ksar & Spa?

Al Ksar is the riad's spa and services include prenatal massages, deep-tissue massages, couples treatments, and body wraps.

Does Riad Al Ksar & Spa feature a casino at the property?

No, Riad Al Ksar & Spa doesn't have a casino.

Will I find an indoor pool at Riad Al Ksar & Spa?

No, this riad doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 11:00 AM and 8:00 PM.

Is Riad Al Ksar & Spa good for couples?

There are plenty of amenities for couples at this riad, including an al fresco restaurant, an outdoor pool, and couples/private dining.

Does Riad Al Ksar & Spa have a hot tub?

No, but guests can enjoy a steam room at this riad.

Does Riad Al Ksar & Spa have a restaurant that serves breakfast?

Yes, Riad Al Ksar & Spa serves free continental breakfast each morning from its restaurant.

Will Riad Al Ksar & Spa allow pets to stay for free?

No, pets and service animals aren't allowed at Riad Al Ksar & Spa.

Does Riad Al Ksar & Spa have connecting rooms available?

Yes, you can book connecting rooms at this riad for your group or family vacation.

How close is the airport from Riad Al Ksar & Spa?

The closest major airport to Riad Al Ksar & Spa is Menara Airport (RAK), which is 4.4 mi away (15 minutes by car).

Are there rooms with balconies that I can book at Riad Al Ksar & Spa?

Yes, some guestrooms at this riad offer either a balcony/patio and a terrace where guests can enjoy pool and courtyard views.

Riad Al Ksar & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 95 out of 188 reviews
Rating 8 - Good. 62 out of 188 reviews
Rating 6 - Okay. 20 out of 188 reviews
Rating 4 - Poor. 4 out of 188 reviews
Rating 2 - Terrible. 7 out of 188 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant relaxed vibe with excellent attention from the staff.
Stayed 7 nights in Oct 2024
Verified review

8/10 Good

Liked: Staff & service
Staff was super friendly and it's in a pretty convenient spot. I wish the shower had a curtain. Also, the walls are pretty thin. You'll sleep well.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcoming, comfortable hotel

Very welcoming and helpful staff, very nice atmosphere, lovely place
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super traditional riad style room, with a window out onto the central open area. Friendly and very helpful staff, great advice about how to get the most from our trip. Quiet and efficient air con. Tasty breakfast each day with a mixture of savoury and sweet options, fresh fruit, fresh coffee and/or tea. A lovely stay.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this Riad - everything from hasstle free airport pick up, breakfast on the rooftop terrace each morning, attentive care from all members of the hotel team, easy walking distance to Palais Bahia and the main tourist attractions, quiet, clean - fabulous!
Stayed 6 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Damien and the staff were amazing. Highly recommend this hotel.
Stayed 4 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room were clean and staff and owner were very nice to greet us on arrival, the location is very convenient an is right next to Bahia palace, just it’s on a small ally where no car can get on so you need to take your luggage inside and hotel doesn’t have any lifts and with bare minimum facilities. But with comfort and service the place makes up for it.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent original experience - highly recommended!
Stayed 4 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riad is nicely located for walking to see many of the sites. The Riad had a quiet, calming atmosphere as it is also a spa. Staff were very helpful.
Stayed 3 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Riad

We stayed for 5 days in the heart of the Medina and this Road was exceptional. The management and staff were excellent and made the visit a great success.
Stayed 5 nights in May 2024
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
My stay was amazing. When I arrived Oliver sat with me and explained the must see places and what to expect in Marrakesh. The Riad is located in the perfect place -most of the sightseeing places are walking distance. The Riad is very pretty and the staff are absolutely lovely.
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Riad

We had a great 3 days in the hotel. We got a detailed explanation what to see in the city.
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Quiet and clean. A full bar would be good, and the pool is not really usable.
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Location, fantastic staff

Staff bent over backwards to be helpful and were amazing (book tours through them, not Expedia beforehand, and avoid Sahara tours). The Riad was perfectly located, within very short walking distance of all the sights in the Medina. We go there again without hesitation.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, friendly service

Olivier and his team made us feel welcome, with nice food served for breakfast. The hotel was excellent at recommending attractions, places to eat and drink, also a few tips for tourists and the approximate price of things that you should reasonably pay. Lovely weather, colourful and beautifully decorated. Would recommend and go back again next time we visit.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here for a whole week, and Olivier and the team couldn't have done more for us; everyone here was friendly and helpful, and were more than happy to provide us with advice and recommendations for our stay. The Riad itself was so peaceful and relaxing, with great food and a great terrace on the roof and very close to a number of sights and attractions. Highly recommended
Verified review

6/10 Okay

Disliked: Amenities
Fair…Raid very dated. Needs updating. Bed was hard and bathrooms have no curtains so water every where. Hot water not dependable. Location was good. Highlight was the owner and staff, very helpful. Not sure there was value for the price. Do your homework. Cab drop off 3 minutes from Al Ksar entrance.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Riad and fantastic staff, led by Damien who is very helpful and knowledgable. All services offered if you want them, with no pressure at all. Lovely roof terrace where a great breakfast is served and where you can relax and have a beer or a G&T and watch the sunset whilst listening to the evening call to prayer from the mosques! Good location close to Bahia palace. Highly recommend Riad Al Ksar.
Stayed 7 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

5 nights of comfort

Nice looking Riad, very helpful staff, very comfy room and bed, although sheets were not changed during our five night stay. No TV, or tea/coffee making facilities. Breakfast is very basic and bought in. Towels are very rough and bring your own toiletries. Good location
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I first came to Riad Al Ksar and Spa in 2018, initially for 10 days... I felt so good that finally I stayed for 3 weeks! I returned this year (2025) in September and had another excellent stay. This place is a wonderful oasis of calm, in a charming Riad with a magnificent patio (including a giant banana tree and swimming pool) and a terrace with a great view on the rooftops of Marrakech and on the Koutoubia. The Riad is perfectly located next to the famous souks, the Bahia Palace, and just a few minutes' walk from Jemnaa el Fna Square and all the tourist attractions. Olivier, Damien, and their entire team always do all what is possible to make your stay as pleasant and enriching as possible. Also, take advantage of your stay to treat yourself to a moment of revitalization and relaxation at the spa in the expert hands of the team of masseuses!
Stayed 9 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were three women friends on our first visit to Marrakech. Choosing Al Ksar was the best decision we made. Not only is the property beautiful, but the management and staff are simply outstanding. Everyone from the skilled spa therapists to the housekeeping staff went out of their way to make us comfortable. The managers [owners?] Olivier and Damien couldn't do enough for us--preparing special meals, booking excursions, following up later to make sure everything was satisfactory. Their warmth and attention to detail made us feel truly at home. Now that we're back, we can only dream of those breakfasts and dinners on the rooftop terrace, punctuated by birdsong and the haunting calls to prayer.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great base in the Medina of Marrakech

We've just returned from a week at the Riad Al Ksar and Spa and would fully recommend it to anyone visiting Marrakech. The Riad has excellent staff and is light, cool, clean and in a good location. Abdul greeted us and talked to us about the area, giving us a map on which he highlighted places we might want to visit and the route to Jemaa El Fnar (the main square) which we used constantly throughout our holiday. The breakfast was fantastic and really set us up for the day. Every day we had watermelon, fresh yoghurt, jam and honey, a selection of pastries and good coffee - absolutely delicious! It is served from 8.30am until 10am, but on the day we went home we had to leave the hotel at 5am. Damien happily agreed to serve our breakfast at 4.30am - very much appreciated!
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, room comfort

Worst Pick Ever

We had booked this hotel via this site because it had good reviews (4.3 out of 5) and as soon as we arrived we saw that the rooms had no air-conditioning which is a basic must at a city like Marrakech where temperatures rise up to 37 - 38 C The room had one single very very small window through which no air came and it smelled of humidity the towels were grey and smelled of humidity. Because we had arrived at midnight we stayed the first night but changed our hotel the next day...They didn’t even offer us a refund...Also we had asked the prices of daily tours and they had told us that it would cost 140-Euros for a private daily tour to Essaura but our second hotel informed us that it costs 80-Euros !!! Also we had arranged for airport transfer for our arrival through this hotel and paid 17-Euros but for our return when we arranged it through our second hotel they told us that it costs 10-Euros !!! So I would never ever stay in this hotel and would not recommend it to anyone !!!
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Cockroach Infestation! Within 1 minute of entering our room, we saw 3 giant cockroaches. I immediately booked a different hotel and kindly informed the manger that we were not comfortable sleeping in those conditions. Rather than being understanding and apologetic, I was reprimanded for not being willing to stay. I very kindly explained that we would be too anxious knowing they were there. I was told I need to go back to America and that I should have never gone to Morocco. I have been all over the world and have seen many bugs, animals and reptiles, HOWEVER, that does not mean I want them in my bed!! These are very basic living conditions to expect and seeing 3 within 1 minute, who knows how many more there were we didn’t see. We were denied a refund. It’s very unfortunate they were not able to understand our perspective and this is not a way any respectable business should be conducted. The 5 star hotel we booked was only $200 more. Though we had a very rough start, we absolutely loved Marrakech and hope to come back to this amazing city one day soon.
Stayed 3 nights in May 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
laat je NIET foppen. Op de website lijkt alles geweldig. daar aangekomen, ouwe meuk. Muffe geur in de kamer. Geen koelkast. Geen airco. Geen mini bar.
Stayed 4 nights in Mar 2026