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Pickalbatros Sungo Club - All Inclusive

5.0 star property

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Photo gallery for Pickalbatros Sungo Club - All Inclusive

A resort with a large swimming pool surrounded by sun loungers and umbrellas, multiple hotel buildings, and palm trees.
Exterior
Reception
A hotel entrance with a central archway, two balconies, and a tiled courtyard.
A hotel room with a large bed, a desk with a chair, a view of a pool and palm trees.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Palmeraie, Route de Casablanca, Saâda, Marrakesh-Safi, 400000
  • Place, Avenue Mohamed VI
    ‪22 min drive‬
  • Place, Carré Eden Shopping Center
    ‪24 min drive‬
  • Place, Menara Gardens
    ‪24 min drive‬
  • Airport, Marrakech (RAK-Menara)
    ‪32 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, memory foam beds, minibar (some free items)

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Swim up Room

A modern hotel room with a large bed, a view of the outdoor pool area, and a large abstract painting on the wall.

Deluxe Swim up Room

  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Pool View Room

A modern hotel room with a large bed, two matching patterned pillows, a nightstand with a phone, and a wall-mounted light fixture.

Deluxe Pool View Room

  • 990 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Triple Room

A hotel room with two beds, a desk, a TV, and a balcony with a view of palm trees and buildings.

Deluxe Triple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Room Garden View

Deluxe Room Garden View | Premium bedding, memory foam beds, minibar (some free items)

Deluxe Room Garden View

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Family Room (Two Double Connected)

A hotel room with a large bed, a view of the pool, and a modern design.

Deluxe Family Room (Two Double Connected)

  • 1033 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Large Family Room

A hotel room with two beds, a desk, a TV, and a balcony with a view of palm trees and buildings.

Deluxe Large Family Room

  • 1227 sq ft
  • 1 bedroom
  • Sleeps 7
  • 1 Twin Bed
  • Free WiFi

View all photos for Family Pool View Room

A hotel room with a large bed, a desk with a chair, a view of a pool and palm trees.

Family Pool View Room

  • 495 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed
  • Free WiFi

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About the neighborhood

Saâda

Located in Menara, Pickalbatros Sungo Club - All Inclusive is within a 15-minute drive of Avenue Mohamed VI and Centre Culturel Français. This 341-room, 5-star hotel has 2 indoor and 13 outdoor pools, along with a full-service spa.

What's nearby

  • Avenue Mohamed VI - 22 min drive - 9.7 miles
  • Carré Eden Shopping Center - 24 min drive - 10.6 miles
  • Menara Gardens - 24 min drive - 10.6 miles
  • Marrakech Plaza - 25 min drive - 10.8 miles
  • Palais des Congrès - 26 min drive - 11.3 miles

Getting around

  • Marrakech Central Station - 24 min drive
  • Menara Airport (RAK) - 31 min drive

Restaurants

  • ‪McDonald's - ‬13 min drive
  • ‪Ftour Beldi La Ferme - ‬12 min drive
  • ‪L’adresse - ‬14 min drive
  • ‪Mcdonald’s - ‬13 min drive
  • ‪Lili & Oli - ‬11 min drive

About this property

Pickalbatros Sungo Club - All Inclusive

Pickalbatros Sungo Club - All Inclusive features a full-service spa, 2 indoor pools, and 13 outdoor pools. A stay here includes free parking. The front desk is staffed 24/7 to help with concierge services, luggage storage, and access to locker space. Other amenities at this all-inclusive hotel include a children's pool, a gym, and a steam room.
Guests can expect to find free WiFi and Smart TVs with satellite channels. Bathrooms offer hair dryers and slippers, and memory foam beds with premium bedding ensure a restful night. Free minibar items and phones are also standard.
13 outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a children's pool, other recreational amenities include a steam room and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

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  • Breakfast included
  • All inclusive
  • Spa
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • 2 coffee shops/cafes
  • 4 bars/lounges
  • 4 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 13 outdoor pools
  • 2 indoor pools
  • Children's pool
  • Full-service spa
  • Gym
  • Steam room

Family friendly

  • 13 outdoor pools
  • 2 indoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoking not allowed

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.10 per person, per night. This tax does not apply to children under 12 years of age.

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-2:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.

Frequently asked questions

What's there to see within easy reach of Pickalbatros Sungo Club - All Inclusive?

This hotel is situated in Menara, close to S1 Speedway and Centre Culturel Français.

How much does it cost to stay at Pickalbatros Sungo Club - All Inclusive?

As of Aug 6, 2026, prices found for a 1-night stay for 2 adults at Pickalbatros Sungo Club - All Inclusive on Sep 6, 2026 start from $272, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Pickalbatros Sungo Club - All Inclusive?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is there a spa available at Pickalbatros Sungo Club - All Inclusive?

There is a full-service spa available for guests to enjoy and services include body wraps, massages, mani/pedis, and facials.

Does Pickalbatros Sungo Club - All Inclusive have luxury amenities?

Yes, guests can indulge in luxuries such as 13 outdoor pools, 4 restaurants, and a full-service spa at this hotel.

Does Pickalbatros Sungo Club - All Inclusive include a casino at the property?

No, Pickalbatros Sungo Club - All Inclusive doesn't have a casino.

Is there an indoor pool at Pickalbatros Sungo Club - All Inclusive?

Yes, this hotel has 2 indoor pools along with 13 outdoor pools.

What amenities will couples enjoy at Pickalbatros Sungo Club - All Inclusive?

There are plenty of amenities for couples at this hotel, including 4 restaurants, 13 outdoor pools, and a full-service spa.

Are there hot tubs at Pickalbatros Sungo Club - All Inclusive?

No, but this hotel does have a steam room.

Does Pickalbatros Sungo Club - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Pickalbatros Sungo Club - All Inclusive has 4 restaurants, and serves free buffet breakfast each morning.

Does Pickalbatros Sungo Club - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Pickalbatros Sungo Club - All Inclusive.

Are there connecting rooms at Pickalbatros Sungo Club - All Inclusive?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Pickalbatros Sungo Club - All Inclusive?

The closest major airport to Pickalbatros Sungo Club - All Inclusive is Menara Airport (RAK), which is 12.4 mi away (31 minutes by car).

Are there rooms with balconies at Pickalbatros Sungo Club - All Inclusive?

Yes, some guestrooms at Pickalbatros Sungo Club - All Inclusive offer a balcony/patio and may feature pool views.

Pickalbatros Sungo Club - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 19 out of 44 reviews
Rating 8 - Good. 15 out of 44 reviews
Rating 6 - Okay. 6 out of 44 reviews
Rating 4 - Poor. 3 out of 44 reviews
Rating 2 - Terrible. 1 out of 44 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all inclusive stay. Kids loved the use of the padel court, football pitch & aqua park
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely wonderful experience and will return later this year
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Ifrah

Liked: Cleanliness, amenities, property conditions & facilities
Staff needed better service
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Great holiday
Stayed 4 nights in Nov 2025
Verified review

4/10 Poor

Gareth

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We didn’t get the room we had booked and reception staff and manager incapable to sort or offer any compensation. Other staff all excellent
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Lovely clean rooms great food and range of food Pools cold when solar heating could easily be used it was a shame
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Olugbenga

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff. Very clean. Good facilities.
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Adnane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have enjoyed Pickalbatros Sungo. The property was very clean. The staff very polite, welcoming, nice and helpful. Pools were very clean. We have enjoyed water park. Food was fresh and abundant. The weather in March (end of March) did not cooperate and we had couple gloomy and rainy days but this was not the fault of the resort. The only thing we did not like and we thought the resort management could have done a better job was the entertainment area and its quality. The area was basically a bar in the basement, smelled like cigarette. Very tiny and not enough seats and lacked security code (only one way in and no emergency doors). Not sure why they did not do entertainment outdoors next to the main cafe? We basically tried entertainment the first night and never went back.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Saeid

We had an amazing stay at this hotel — it was truly more than our expectations. From start to finish, everything was excellent. The facilities were outstanding, very well maintained, and offered everything we needed for a comfortable and relaxing stay. The restaurants were fantastic, with great variety and quality of food. What really made our experience special was the incredible staff. A heartfelt thank you to Hind and Joe for their kindness, professionalism, and warm hospitality. They went above and beyond to make us feel welcome. We would also like to thank Hussam at the bar, who was friendly, attentive, and made every visit enjoyable. In fact, all the staff deserve recognition — everyone was helpful, welcoming, and genuinely cared about making our stay memorable. We couldn’t have asked for a better experience and would highly recommend this hotel to anyone. We look forward to returning again!
Stayed 4 nights in Jan 2026
Verified review

6/10 Okay

martin

Liked: Cleanliness, amenities
Very mixed review, since some aspects were great and some not so much! the check-in was arduous, instead of just being told the truth that our room was not ready, and given a realistic time to come back, we were strung along and moved from place to place, it was very hard with kids after a long journey. The check-out was also lengthy and frustrating for no reason. The pool towel policy is pathetic, childish and frankly embarrassing. We couldn't work out where to get them from, where to change them, it was one of the annoying things about the holiday. Overall its a nice hotel, but being on the second floor with no lifts and young baby was very hard, terrible view of wasteland. But we made the most of the pools, waterpark etc. so we had a nice time overall.
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was good, not exceptional but quite good choices. BIG problem is with "fresh fruit". Melon, pineapple, plums etc were tasteless. I expect the fruit had been frozen and defrosted....not a good thing. Rest of food was good. Tables and chairs in restaurants were very basic and could have been in a canteen. Restaurants, pool area and all surrounding areas were always more than spotless with cleaners continually cleaning the floors and all other areas. The hotel could do with a nice quieter bar with comfortable seating as the sports bar tends to be very noisy. There is the lobby bar, which has comfortable seating but it is mainly a coffe bar with bakery products which are all delicious. But no cocktail bar as such. The 3 story builings would benefit from lifts (elevators) as we were informed that this was a problem for customers with walking problem and parents with push chairs with young children. Also getting up to sports bar which has a long flight of stairs.
Stayed 7 nights in Nov 2025
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of positives and some negatives. In short I would go again. To expand a little... the complex and the layout are very good. It's a very nicely styled hotel. Compliments to the room cleaning staff, the restaurant staff, the bar staff (other than a bit of a grumpy guy called Omar at the pool bar) and compliments too to the entertainment team (though my kids didn't do much with them). All those guys were great. Reception staff were hit and miss. The luggage handler guys were imposing and controlling - I absolutely hated having my room key taken away from me while two luggage handlers escorts me to my room. Felt like a total tip-grab attempt. Food we maybe a 3.5 - 4 starts out of 5. Some bits were excellent, and other bits less so. There was always a plentiful supply though. I don't think you can expect too much out of an all-inclusive so for me this was fine - but my wife notes that we had better in Turkey. Now to my main gripe... it is absolutely unacceptable for a so-called 5* hotel to downgrade your room on arrival without any prior notification and then claim that you cannot have the room type you booked because we are full. You quite simply don't over-allocate. We got put into a double room which then had 2x extra temporary single beds squeezed in. When people book their holidays they pay careful attention to the room they choose and the extra money they are willing to pay for it - so downgrading you (and worse finding this out at 11pm with 2x small kids) was poor
Stayed 10 nights in Mar 2026
Verified review

6/10 Okay

Hamid

Personnel généralement démotivé notamment les bar-mans et les femmes du ménage Les numéros de téléphone de l’extérieur du club ne répondent pas ni le matin, ni l’après-midi ni le soir !!? La bouffe laisse à désirer en qualité et en diversité (rien de spécial)’ Par contre, le club dispose d’un grand potentiel en matière d’espaces, d’équipements et d’infrastructures hôtelières
Stayed 3 nights in May 2026
Verified review

8/10 Good

Ann-Kristin

Liked: Cleanliness, amenities, property conditions & facilities
En restaurant kjeftet på medarbeidere foran gjestene. Han fremsto som sint. Ingen hyggelig opplevelse.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Florent

Liked: Cleanliness, staff & service, property conditions & facilities
Super installations ! Terrains de foot et pádel magnifique. Seul regret : pas de ballon de foot en bon état et la plupart des raquettes cassées. Enfin, il y a un nombre incalculable de piscines, mais pas une seule n'est chauffée. C'est le vrai point noir au milieu d'un super séjour
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Sophie

Liked: Cleanliness, staff & service, amenities
Super accueil, super personnel. Tout est au top. L’alimentation est au top. Seul gros bémol à notre arrivée malgré l’horaire respecté, la chambre n’était pas prête. Et ce n’était pas la bonne chance, nous avons dû changer de chambre de.. en ayant payé un supplément à la
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Marc

Liked: Cleanliness, amenities, property conditions & facilities
Très belle chambre, hôtel très propre, personnel très accueillant, les infrastructures excellentes, beaucoup de place. Moins : restaurant un peu bruyant
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Siham

Liked: Cleanliness, staff & service, amenities
La propreté des lieux Le personnel très accueillant Les équipements
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

HINANI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil chaleureux dès notre arrivée, séjour excellent à tous les niveaux. Tout était parfait : confort, propreté, restauration et qualité du service. Un grand merci tout particulièrement à Monsieur Ahmed Hanifi, une personne très aimable, professionnelle et attentionnée. Nous recommandons vivement cet hôtel.
Stayed 5 nights in Dec 2025
Verified review

4/10 Poor

Youness

Nous avons envoyé à plusieurs reprises notre mécontentement. Nous n’avions aucun produit d’accueil lors de notre arrivée à 19:00 il a fallu attendre presque 1:00 pour les avoir. Et à ce jour toujours pas eu de retour
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Steffen Ingemann

Liked: Cleanliness, staff & service, amenities
Lækkert nyt hotel. Stor flot pool og en masse små. Flot vandland. God mad, der måske godt kunne have ønsket en lidt større variation fra dag til dag. Meget hjælpsomt personale.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Khadija

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La chambre et propre et personnel Gentil et serviable
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Melanie

Disliked: Cleanliness, staff & service, amenities
Vraiment choquée de cet hôtel. Il y a un problème avec les installations électriques et mon sèche cheveux Dyson a grillé tout le bâtiment était d’ailleurs victime d’incident durant toute la journée la chambre d’à côté n’avait pas d’électricité du tout. L’hôtel n’a fait aucune compensation même pas un brushing offert qui coûte d’ailleurs 500dh. C’est du vol 50€ un brushing au Maroc
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Kevin

Liked: Amenities, property conditions & facilities
Wir hatten schlechte Erfahrung mit der Rezeption gemacht. Erst liess man uns sehr lange warten (>3h) und anschliessend gab es ein angebliches Upgrade allerdings, war das die Kategorie, welche wir gebucht haben. Das Zimmer, was wir gebucht haben, war mit 92m2 angegeben. Was sich aber als Irrtum rausstellte. Es war ungefähr 45m2, inkl. Balkon, gross. Jeden Tag hatten wir weniger Tücher, trotz mehrmaligem Nachfragen wurde die Minibar nicht mehr aufgefüllt und von unseren 5 Tagen Aufenthalt ging das Internet 3 Tage nicht. Für mich Dinge, die bei dem Preis klappen sollten. Denn das Hotel liegt ausserhalb der Altstadt und man benötigt jedesmal ein Taxi (ca. 20 Euro pro Fahrt). Das Essen war ok, aber alles lauwarm oder sogar kalt. Das Servicepersonal ist hingegen sehr freundlich und hilfsbereit. Die Wellnessangebote sind im oberen Preissegment, ähnlich Deutschland / Schweiz.
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

Noreddine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons été surclassés. Personnel trés sumpa.
Stayed 1 night in Sep 2025