6/10 Okay
Nicole
Oct 30, 2025
We were disappointed with our room as from the moment we walked in, we smelt smoke. We complained immediately and the only solution was to have the room sprayed with chemicals. We complained the following day after having left the windows opened all day but no effort was made to change our room. We discovered the guests in the room below were chain smokers and smoked from 7.30am. We resented paying for a holiday when we were having to bear with others smoking. Maybe you should have a policy of placing smokers in one section of the hotel to not disturb non smokers. Apart from that we were happy with the food, setting, spa and service,
Nicole
Stayed 4 nights in Oct 2025






























