Hard Rock Hotel Marbella – Puerto Banús

4.0 star property
Art Deco hotel with 2 restaurants and 2 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for Hard Rock Hotel Marbella – Puerto Banús

Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
Property video
Buffet
Classic Room | Balcony view
Designer store

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available

Explore the area

View in a map
Urb. Nueva Andalucía, s/n, Marbella, Málaga, 29660
  • Place, Centro Plaza
    ‪5 min walk‬
  • Place, El Corte Ingles Shopping Center
    ‪11 min walk‬
  • Place, Puerto Banús Marina
    ‪11 min walk‬
  • Airport, Málaga (AGP)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Classic Room

8.8 out of 10
Excellent
(42 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Deluxe Room

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Studio Suite

8.0 out of 10
Very good
(12 reviews)
  • 334 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Studio Suite, Pool View

7.8 out of 10
Good
(7 reviews)
  • 498 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Suite (Silver)

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Superior Room

8.4 out of 10
Very good
(35 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Suite (Gold)

  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

You may also like

About the neighborhood

Marbella

Located in Puerto Banús within a short walk of Puerto Banús Marina, Hard Rock Hotel Marbella – Puerto Banús is within a mile (2 km) of other popular sights such as Puerto Banús Beach. This 383-room, 4-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 2 restaurants.

What's nearby

  • Centro Plaza - 5 min walk - 0.3 miles
  • Playas del Duque - 7 min walk - 0.4 miles
  • El Corte Ingles Shopping Center - 11 min walk - 0.6 miles
  • Puerto Banús Marina - 11 min walk - 0.6 miles
  • Puerto Banús Beach - 18 min walk - 1.0 mile

Getting around

  • Malaga Airport (AGP) - 50 min drive

Restaurants

  • ‪Rosas Cafe - ‬5 min walk
  • ‪Breathe - ‬4 min walk
  • ‪Ground - ‬5 min walk
  • ‪Cheat - ‬2 min walk
  • ‪spisa - ‬6 min walk

About this property

Hard Rock Hotel Marbella – Puerto Banús

Art Deco hotel with 2 restaurants and 2 outdoor pools
Guests of Hard Rock Hotel Marbella – Puerto Banús have access to a full-service spa, 2 outdoor pools, and an indoor pool. Self parking is offered for EUR 20 per night. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and 55-inch flat-screen TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and memory foam beds with premium bedding and pillow menus ensure a restful night. Minibars, espresso makers, and safes are also available.
2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rock SPA has 3 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (EUR 20 per night)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • 2 poolside bars
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Eden Pool Club
  • Gmt +1
  • Noyane - Asian Cuisine
  • Sessions
  • Suena Chido

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Indoor pool
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • Art Deco architecture
  • Biodegradable drinking straws available
  • Built in 1970
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - June 2022
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Renovations and closures

The following facilities or services will be unavailable from November 19 2025 to November 30 2025 (dates subject to change):
  • Sauna
  • Spa

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 50 per pet, per night, plus a one-time cleaning fee of EUR 75
  • Dogs only
  • 2 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: EUR 125 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: EUR 20 per night
  • Pet fee: EUR 50 per pet, per night plus EUR 75 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hard Rock Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Hotel
Hard Rock Hotel Marbella – Puerto Banús Marbella
Hard Rock Hotel Marbella Adults Only Recommended
Hard Rock Hotel Marbella – Puerto Banús Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Adults Recommended

Frequently asked questions

Are free cancellation options available at Hard Rock Hotel Marbella – Puerto Banús?

Hard Rock Hotel Marbella – Puerto Banús provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

What is there to do close to Hard Rock Hotel Marbella – Puerto Banús?

This hotel is situated in Puerto Banús within a short 13-minute walk of Puerto Banús Marina and also 19 minutes on foot from Puerto Banús Beach. You'll also find Centro Plaza and Malaga Province Beaches less than a mile away.

Is parking available on site at Hard Rock Hotel Marbella – Puerto Banús?

Yes, secured parking is offered for EUR 20 per night.

Is there a spa available at Hard Rock Hotel Marbella – Puerto Banús?

Rock SPA is the hotel's spa and services include couples treatments and massages. Note that spa services and facilities will be unavailable from November 19 2025 until November 30 2025 (subject to change).

Does Hard Rock Hotel Marbella – Puerto Banús include a casino?

No, Hard Rock Hotel Marbella – Puerto Banús doesn't have a casino.

Will I find an indoor pool at Hard Rock Hotel Marbella – Puerto Banús?

Yes, this hotel has an indoor pool along with 2 outdoor pools.

What amenities will couples enjoy at Hard Rock Hotel Marbella – Puerto Banús?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, 2 poolside bars, and 2 restaurants.

Are there hot tubs at Hard Rock Hotel Marbella – Puerto Banús?

Yes, guests can enjoy a spa tub at this hotel.

Does Hard Rock Hotel Marbella – Puerto Banús have a restaurant with a breakfast menu?

Yes, Hard Rock Hotel Marbella – Puerto Banús has 2 restaurants, and serves free buffet breakfast each morning.

Will Hard Rock Hotel Marbella – Puerto Banús allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hard Rock Hotel Marbella – Puerto Banús for a fee of EUR 50 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Hard Rock Hotel Marbella – Puerto Banús?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hard Rock Hotel Marbella – Puerto Banús?

The closest major airport to Hard Rock Hotel Marbella – Puerto Banús is Malaga Airport (AGP), which is about 29.1 mi away.

Are there rooms with balconies at Hard Rock Hotel Marbella – Puerto Banús?

Yes, some guestrooms at this hotel offer either a furnished balcony or a deck where guests can enjoy pool views.

Hard Rock Hotel Marbella – Puerto Banús Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 548 out of 907 reviews
Rating 8 - Good. 203 out of 907 reviews
Rating 6 - Okay. 86 out of 907 reviews
Rating 4 - Poor. 27 out of 907 reviews
Rating 2 - Terrible. 43 out of 907 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Ugochi Francisca

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service and the staff was kind overall. Good food and great pool! I would come to stay again when I come back to Marbella.
Stayed 4 nights in Aug 2025

10/10 Excellent

jorge

Stayed 1 night in Jul 2025

6/10 Okay

Parminder

Disliked: Cleanliness, staff & service, property conditions & facilities
Just average hotel nothing special. Hotel is quite tired, rooms very basic.
Stayed 6 nights in Aug 2025

8/10 Good

Firas

Stayed 1 night in Aug 2025

8/10 Good

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

George

Stayed 1 night in Aug 2025

4/10 Poor

Derar

Disliked: Staff & service, amenities, property conditions & facilities
I reserved and paid for the best room and upon check in the hotel staff at the check in counter thought it’d be funny to downgrade me to the worst room with the worst view, the cheapest room when I paid for the most expensive room. I asked for a king bed and had to sleep on a single bed (it was 2 single beds put side by side and they call it a double bed). After multiple complaints the manager finally switched me to the room I originally paid for. I wasn’t compensated for the price difference let alone had anything made up for it. I didn’t receive any perks that come with the room I paid for except for one free drink ticket, absolute garbage treatment. The hotel description says it’s newly renovated and it’s not new at all. It’s in a poor state in many areas and the hallways are very narrow when you’re trying to move your luggage. I wasn’t offered any help with my belongings in check in and they didn’t do much to help me park the Porsche I rented even when I was tipping every one of them. I’ve posted some pictures to show you how “new” it is. This is on top of the noise you’d have to deal with from drunk guests late at night as the rooms are not sound proof, a lot of noise creeps in from the doors, and the rooms are very small with respect to what you pay for. It was my first time staying at a Hard Rock Hotel and I would never stay at another one again. I do not recommend it, you’re best off spending your money else where if you want that peace of mind. Cheers!
Stayed 3 nights in Jul 2025

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, we really enjoyed our stay. The pools are fun and they gave us free beds for the day. The cocktails were great and the prices weren't too bad. We only had breakfast but it was good with lots of variety. Check in was a bit manic and it took a while to get out room but they gave us a place to change and we chilled by the pool whilst we waited so it was all fine. The room was very nice, well decorated and very quiet.
View from the infinity pool
Great cocktails
Our pool loungers for the day
The entrance
Stayed 1 night in Jul 2025

4/10 Poor

Gordon, Dublin

Stayed 1 night in Jul 2025

10/10 Excellent

Allan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Restaurants a bit bust for lunch ect .
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Andres

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Rainer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Elena

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great resort style hotel in a good location

My friend and I were very pleased with hotel itself, its location (walking distance to the beach and a slightly longer walk to the restaurants / downtown) and amenities. Breakfast was excellent with so many fresh yummy options that we were full till early dinner. Staff was super polite and really helpful.
Stayed 3 nights in Jul 2025

6/10 Okay

Hakan, Bellevue

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beware of the parking scam. 3 days prior to your checkin, the hotel will email you about specials & upgrades where they offer you 50% parking discount and encourage you to book in advance claiming they have limited space. When you arrive, you will find out there is plenty of free public parking available around the hotel. In addition, when you are checking out they pretend they don’t know about the 50% discount they offered and I booked and charge you full price. This is a very cheap move from a brand like Hard Rock Hotel and burns customer trust.
Stayed 2 nights in Jul 2025

10/10 Excellent

Garabit

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is very vibrant with people…
Stayed 4 nights in Jun 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is great. Pool is a great vibe, but it takes forever to get a drink when you are sitting at the pool. The hotel needs to hire more staff.
Stayed 7 nights in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Loved it here,we stayed in a studio suite with pool view and the room was fantastic.The hotel as a great atmosphere and the staff were helpful and friendly the bar prices are also reasonable compared to other bars in the area. We stayed half board and and there was a great selection of food for both breakfast and dinner and of was good quality,During the day we lounged by the pool listening to DJ’s and the occasional live act while enjoying a cocktail.We’ll definitely be returning sometime in the near future..
View From room
View from room
Stayed 7 nights in Jun 2025

6/10 Okay

Stella

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jun 2025

8/10 Good

andrew

Stayed 3 nights in May 2025

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, hotel staff where unbelievable they where super helpful and was able to sort any issue or request we had, 10 out of 10 service and cleanliness
Stayed 6 nights in Jun 2025

4/10 Poor

Omar Walid

Stayed 1 night in Jun 2025

10/10 Excellent

Eli

Stayed 1 night in Jun 2025

2/10 Terrible

Chirag

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Worst Honeymoon Experience – Ants, Poor Service & Zero Accountability We booked a suite at Hard Rock Hotel Marbella for our honeymoon and it turned out to be one of the worst decisions. The room had ants all over, including the bed. Repeated calls to reception went unanswered, and I had to physically go to VIP check-in to raise the issue. Even after that, it took hours to get a downgraded replacement room, wasting half our day. Throughout the stay, the front office barely picked up calls (60-70% of the time). I had to go down in person just to request basic things like cutlery — which still took over an hour to arrive. Housekeeping entered the room unannounced before checkout time, violating our privacy. When I asked to speak with the General Manager, I was refused. This stay ruined part of our honeymoon. Some staff were polite, but overall, the service and management were absolutely unacceptable for a property of this brand. Would not recommend.
Stayed 3 nights in Jun 2025