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Hard Rock Hotel Marbella – Puerto Banús

4.0 star property
Art Deco hotel with 2 restaurants and 2 outdoor pools
VIP Access

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Photo gallery for Hard Rock Hotel Marbella – Puerto Banús

Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
Property video
Designer store
Classic Room | Balcony view
3 bars/lounges, rooftop bar, lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Urb. Nueva Andalucía, s/n, Marbella, Málaga, 29660
  • Place, El Corte Ingles Shopping Center
    ‪11 min walk‬
  • Place, Puerto Banús Marina
    ‪11 min walk‬
  • Place, Puerto Banús Beach
    ‪18 min walk‬
  • Airport, Málaga (AGP)
    ‪40 min drive‬
VIP Access
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Room options

View all photos for Classic Room

Classic Room | Premium bedding, memory foam beds, minibar, in-room safe

Classic Room

8.8 out of 10
Excellent
(44 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Studio Suite

Studio Suite | Premium bedding, memory foam beds, minibar, in-room safe

Studio Suite

8.0 out of 10
Very good
(12 reviews)
  • 334 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio Suite, Pool View

Studio Suite, Pool View | Premium bedding, memory foam beds, minibar, in-room safe

Studio Suite, Pool View

7.8 out of 10
Good
(7 reviews)
  • 498 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (Silver)

Suite (Silver) | Living area | 55-inch flat-screen TV with satellite channels, TV

Suite (Silver)

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Room

Superior Room | Premium bedding, memory foam beds, minibar, in-room safe

Superior Room

8.4 out of 10
Very good
(35 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Suite (Gold)

Suite (Gold) | Living area | 55-inch flat-screen TV with satellite channels, TV

Suite (Gold)

  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Marbella

Located in Puerto Banús within a short walk of Puerto Banús Marina, Hard Rock Hotel Marbella – Puerto Banús is within a mile (2 km) of other popular sights such as Puerto Banús Beach. This 383-room, 4-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 2 restaurants.

What's nearby

  • Centro Plaza - 5 min walk - 0.3 miles
  • Playas del Duque - 7 min walk - 0.4 miles
  • El Corte Ingles Shopping Center - 11 min walk - 0.6 miles
  • Puerto Banús Marina - 11 min walk - 0.6 miles
  • Puerto Banús Beach - 18 min walk - 1.0 mile

Getting around

  • Malaga Airport (AGP) - 50 min drive

Restaurants

  • ‪Rosas Cafe - ‬5 min walk
  • ‪Breathe - ‬4 min walk
  • ‪Ground - ‬5 min walk
  • ‪Cheat - ‬2 min walk
  • ‪spisa - ‬6 min walk

About this property

Hard Rock Hotel Marbella – Puerto Banús

Art Deco hotel with 2 restaurants and 2 outdoor pools
Guests of Hard Rock Hotel Marbella – Puerto Banús have access to a full-service spa, 2 outdoor pools, and an indoor pool. Self parking is offered for EUR 20 per night. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and 55-inch flat-screen TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and memory foam beds with premium bedding and pillow menus ensure a restful night. Minibars, espresso makers, and safes are also available.
2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rock SPA has 3 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (EUR 20 per night)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • 2 poolside bars
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Eden Pool Club
  • Gmt +1
  • Sessions
  • Suena Chido

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Indoor pool
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • Art Deco architecture
  • Biodegradable drinking straws available
  • Built in 1970
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - June 2022
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 50 per pet, per night, plus a one-time cleaning fee of EUR 75
  • Dogs only
  • 2 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: EUR 125 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: EUR 20 per night
  • Pet fee: EUR 50 per pet, per night plus EUR 75 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hard Rock Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Hotel
Hard Rock Hotel Marbella – Puerto Banús Marbella
Hard Rock Hotel Marbella Adults Only Recommended
Hard Rock Hotel Marbella – Puerto Banús Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Adults Recommended

Frequently asked questions

Are free cancellation options available at Hard Rock Hotel Marbella – Puerto Banús?

Hard Rock Hotel Marbella – Puerto Banús provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

What is there to do close to Hard Rock Hotel Marbella – Puerto Banús?

This hotel is situated in Puerto Banús within a short 13-minute walk of Puerto Banús Marina and also 19 minutes on foot from Puerto Banús Beach. You'll also find Centro Plaza and Malaga Province Beaches less than a mile away.

Is parking available on site at Hard Rock Hotel Marbella – Puerto Banús?

Yes, secured parking is offered for EUR 20 per night.

Is there a spa available at Hard Rock Hotel Marbella – Puerto Banús?

Rock SPA is the hotel's spa and services include couples treatments and massages.

Does Hard Rock Hotel Marbella – Puerto Banús include a casino?

No, Hard Rock Hotel Marbella – Puerto Banús doesn't have a casino.

Will I find an indoor pool at Hard Rock Hotel Marbella – Puerto Banús?

Yes, this hotel has an indoor pool along with 2 outdoor pools.

What amenities will couples enjoy at Hard Rock Hotel Marbella – Puerto Banús?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, 2 poolside bars, and 2 restaurants.

Are there hot tubs at Hard Rock Hotel Marbella – Puerto Banús?

Yes, this hotel has a spa tub.

Does Hard Rock Hotel Marbella – Puerto Banús have a restaurant with a breakfast menu?

Yes, Hard Rock Hotel Marbella – Puerto Banús has 2 restaurants, and serves free buffet breakfast each morning.

Will Hard Rock Hotel Marbella – Puerto Banús allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hard Rock Hotel Marbella – Puerto Banús for a fee of EUR 50 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Hard Rock Hotel Marbella – Puerto Banús?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hard Rock Hotel Marbella – Puerto Banús?

The closest major airport to Hard Rock Hotel Marbella – Puerto Banús is Malaga Airport (AGP), which is about 29.1 mi away.

Are there rooms with balconies that I can book at Hard Rock Hotel Marbella – Puerto Banús?

Yes, some guestrooms at this hotel offer either a furnished balcony or a deck where guests can enjoy pool views.

Hard Rock Hotel Marbella – Puerto Banús Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 589 out of 968 reviews
Rating 8 - Good. 218 out of 968 reviews
Rating 6 - Okay. 87 out of 968 reviews
Rating 4 - Poor. 29 out of 968 reviews
Rating 2 - Terrible. 45 out of 968 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

2/10 Terrible

Kush

Stayed 3 nights in Oct 2025

10/10 Excellent

nicholas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended for friends stay

Clean spacious room (gold suite) friendly and efficient staff and good food selection for breakfast and dinner. Pools and bar areas were clean and staff attentive. Short walk to beach and town.
Stayed 4 nights in Sep 2025

8/10 Good

Hardeep

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good vibes, good location and friendly staff but during busy times bar staff can be a bit stretched.
Stayed 3 nights in Oct 2025

10/10 Excellent

Endrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and room were nice and clean. Staff was exceptional. However, it’s worth noting classic rooms face a very busy main road and you can hear faint traffic noise in the room, making the balcony unusable unless you don’t mind the traffic. We also tried to emailed the hotel about parking 4 times beforehand but they did not response to any of the emails. Luckily it turned out there’s free parking on all the streets near the hotel.
Stayed 1 night in Sep 2025

8/10 Good

Daniel

Stayed 3 nights in Sep 2025

10/10 Excellent

Aala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel! Book the balcony view.
Stayed 1 night in Sep 2025

2/10 Terrible

Phoebe

Stayed 5 nights in Sep 2025

8/10 Good

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room good pool plenty of charging points needs a proper desk to work from
Stayed 4 nights in Sep 2025

2/10 Terrible

Abbey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT BOOK!

Disgusting! ANTS everywhere in our room couldn’t shift them everyday there was more! Maid didn’t clean sheets the whole week! Or clean the floor our feet was continuously dirty from the floor! Food - all breakfast eggs were watery could make you ill! lukewarm bacon sausages more! Staff - Rude
Stayed 7 nights in Sep 2025

2/10 Terrible

MAHER

Stayed 4 nights in Sep 2025

6/10 Okay

cynthia

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
For the high prices, it’s an okay hotel. The rooms are decent, depending where your room is, you will have to walk a long distance to get to it from the elevator since they only have one. The gym wasn’t great, the breakfast buffet food was not good, the staff was not attentive, felt like an average hotel.
Stayed 3 nights in Aug 2025

4/10 Poor

Jessica

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not receive any of the Expedia vip treatment. Staff unhelpful, unfriendly and did not greet warmly. Hotel felt like a 2* at best
Stayed 1 night in Sep 2025

6/10 Okay

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Ugochi Francisca

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service and the staff was kind overall. Good food and great pool! I would come to stay again when I come back to Marbella.
Stayed 4 nights in Aug 2025

10/10 Excellent

jorge

Stayed 1 night in Jul 2025

6/10 Okay

Parminder

Disliked: Cleanliness, staff & service, property conditions & facilities
Just average hotel nothing special. Hotel is quite tired, rooms very basic.
Stayed 6 nights in Aug 2025

8/10 Good

Firas

Stayed 1 night in Aug 2025

8/10 Good

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

George

Stayed 1 night in Aug 2025

4/10 Poor

Derar

Disliked: Staff & service, amenities, property conditions & facilities
I reserved and paid for the best room and upon check in the hotel staff at the check in counter thought it’d be funny to downgrade me to the worst room with the worst view, the cheapest room when I paid for the most expensive room. I asked for a king bed and had to sleep on a single bed (it was 2 single beds put side by side and they call it a double bed). After multiple complaints the manager finally switched me to the room I originally paid for. I wasn’t compensated for the price difference let alone had anything made up for it. I didn’t receive any perks that come with the room I paid for except for one free drink ticket, absolute garbage treatment. The hotel description says it’s newly renovated and it’s not new at all. It’s in a poor state in many areas and the hallways are very narrow when you’re trying to move your luggage. I wasn’t offered any help with my belongings in check in and they didn’t do much to help me park the Porsche I rented even when I was tipping every one of them. I’ve posted some pictures to show you how “new” it is. This is on top of the noise you’d have to deal with from drunk guests late at night as the rooms are not sound proof, a lot of noise creeps in from the doors, and the rooms are very small with respect to what you pay for. It was my first time staying at a Hard Rock Hotel and I would never stay at another one again. I do not recommend it, you’re best off spending your money else where if you want that peace of mind. Cheers!
Stayed 3 nights in Jul 2025

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, we really enjoyed our stay. The pools are fun and they gave us free beds for the day. The cocktails were great and the prices weren't too bad. We only had breakfast but it was good with lots of variety. Check in was a bit manic and it took a while to get out room but they gave us a place to change and we chilled by the pool whilst we waited so it was all fine. The room was very nice, well decorated and very quiet.
View from the infinity pool
Great cocktails
Our pool loungers for the day
The entrance
Stayed 1 night in Jul 2025

4/10 Poor

Gordon, Dublin

Stayed 1 night in Jul 2025