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Hard Rock Hotel Marbella – Puerto Banús

4.0 star property
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Photo gallery for Hard Rock Hotel Marbella – Puerto Banús

Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
Property video
Designer store
3 bars/lounges, rooftop bar, lobby lounge
Premium bedding, memory foam beds, minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Urb. Nueva Andalucía, s/n, Marbella, Málaga, 29660
  • Place, El Corte Ingles Shopping Center
    ‪11 min walk‬
  • Place, Puerto Banús Marina
    ‪11 min walk‬
  • Place, Puerto Banús Beach
    ‪18 min walk‬
  • Airport, Málaga (AGP)
    ‪40 min drive‬
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Room options

View all photos for Classic Room

Classic Room | Premium bedding, memory foam beds, minibar, in-room safe

Classic Room

8.6 out of 10
Excellent
(47 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Studio Suite

Studio Suite | Premium bedding, memory foam beds, minibar, in-room safe

Studio Suite

8.0 out of 10
Very good
(14 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio Suite, Pool View

Studio Suite, Pool View | Premium bedding, memory foam beds, minibar, in-room safe

Studio Suite, Pool View

8.0 out of 10
Very good
(8 reviews)
  • 498 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (Silver)

Suite (Silver) | Living area | 55-inch flat-screen TV with satellite channels, TV

Suite (Silver)

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Room

Superior Room | Premium bedding, memory foam beds, minibar, in-room safe

Superior Room

8.4 out of 10
Very good
(37 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Suite (Gold)

Suite (Gold) | Living area | 55-inch flat-screen TV with satellite channels, TV

Suite (Gold)

  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Marbella

Located in Puerto Banús within a short walk of Puerto Banús Marina, Hard Rock Hotel Marbella – Puerto Banús is within a mile (2 km) of other popular sights such as Puerto Banús Beach. This 383-room, 4-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 2 restaurants.

What's nearby

  • Centro Plaza - 5 min walk - 0.3 miles
  • Playas del Duque - 7 min walk - 0.4 miles
  • El Corte Ingles Shopping Center - 11 min walk - 0.6 miles
  • Puerto Banús Marina - 11 min walk - 0.6 miles
  • Puerto Banús Beach - 18 min walk - 1.0 mile

Getting around

  • Malaga Airport (AGP) - 50 min drive

Restaurants

  • ‪Rosas Cafe - ‬5 min walk
  • ‪Breathe - ‬4 min walk
  • ‪Cheat - ‬2 min walk
  • ‪Ground - ‬5 min walk
  • ‪TORANJ PERSIAN RESTAURANT - ‬10 min walk

About this property

Hard Rock Hotel Marbella – Puerto Banús

Guests of Hard Rock Hotel Marbella – Puerto Banús have access to a full-service spa, 2 outdoor pools, and an indoor pool. Self parking is offered for EUR 25 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and 55-inch flat-screen TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and memory foam beds with premium bedding and pillow menus ensure a restful night. Minibars, espresso makers, and safes are also available.
2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rock SPA has 3 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (EUR 25 per night)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • 2 poolside bars
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Eden Pool Club
  • Gmt +1
  • Sessions
  • Suena Chido

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Indoor pool
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • Art Deco architecture
  • Biodegradable drinking straws available
  • Built in 1970
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - June 2022
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 50 per pet, per night, plus a one-time cleaning fee of EUR 75
  • Dogs only
  • 2 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: EUR 125 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: EUR 25 per night
  • Pet fee: EUR 50 per pet, per night plus EUR 75 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hard Rock Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Hotel
Hard Rock Hotel Marbella – Puerto Banús Marbella
Hard Rock Hotel Marbella Adults Only Recommended
Hard Rock Hotel Marbella – Puerto Banús Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Adults Recommended

Frequently asked questions

Are free cancellation options available at Hard Rock Hotel Marbella – Puerto Banús?

Hard Rock Hotel Marbella – Puerto Banús provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

What is there to do close to Hard Rock Hotel Marbella – Puerto Banús?

This hotel is situated in Puerto Banús within a short 13-minute walk of Puerto Banús Marina and also 19 minutes on foot from Puerto Banús Beach. You'll also find Centro Plaza and Malaga Province Beaches less than a mile away.

Is there parking available at Hard Rock Hotel Marbella – Puerto Banús?

Yes, secured parking is offered for EUR 25 per night.

Is there a spa available at Hard Rock Hotel Marbella – Puerto Banús?

Rock SPA is the hotel's spa and services include couples treatments and massages.

Does Hard Rock Hotel Marbella – Puerto Banús include a casino?

No, Hard Rock Hotel Marbella – Puerto Banús doesn't have a casino.

Will I find an indoor pool at Hard Rock Hotel Marbella – Puerto Banús?

Yes, this hotel has an indoor pool along with 2 outdoor pools.

What amenities will couples enjoy at Hard Rock Hotel Marbella – Puerto Banús?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, 2 poolside bars, and 2 restaurants.

Does Hard Rock Hotel Marbella – Puerto Banús have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Hard Rock Hotel Marbella – Puerto Banús have a restaurant with a breakfast menu?

Yes, Hard Rock Hotel Marbella – Puerto Banús has 2 restaurants, and serves free buffet breakfast each morning.

Will Hard Rock Hotel Marbella – Puerto Banús allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hard Rock Hotel Marbella – Puerto Banús for a fee of EUR 50 per pet, per night. The property also provides food and water bowls.

Does Hard Rock Hotel Marbella – Puerto Banús have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hard Rock Hotel Marbella – Puerto Banús?

The closest major airport to Hard Rock Hotel Marbella – Puerto Banús is Malaga Airport (AGP), which is about 29.1 mi away.

Can I book a room with a balcony at Hard Rock Hotel Marbella – Puerto Banús?

Yes, some guestrooms at this hotel offer either a furnished balcony or a deck where guests can enjoy pool views.

Hard Rock Hotel Marbella – Puerto Banús Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 633 out of 1018 reviews
Rating 8 - Good. 223 out of 1018 reviews
Rating 6 - Okay. 88 out of 1018 reviews
Rating 4 - Poor. 30 out of 1018 reviews
Rating 2 - Terrible. 44 out of 1018 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Fares

Stayed 3 nights in Nov 2025

8/10 Good

Rama Krishna, Keller

Liked: Cleanliness, amenities, property conditions & facilities
Staff is courteous.
Stayed 3 nights in Nov 2025

10/10 Excellent

anand

Stayed 2 nights in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness
Stayed 2 nights in Nov 2025

10/10 Excellent

Francis

Traveled with partner
Liked: Cleanliness
Everything was good,
Stayed 2 nights in Nov 2025

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Great service as always
Stayed 2 nights in Nov 2025

10/10 Excellent

jose

Stayed 3 nights in Nov 2025

8/10 Good

Kevin

Clean room
Stayed 3 nights in Nov 2025

10/10 Excellent

Marlon

Stayed 1 night in Nov 2025

10/10 Excellent

Francis

Stayed 3 nights in Nov 2025

8/10 Good

Andrea

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall the hotel was great, 4 minutes in a taxi to the marina (only 5 euros) and breakfast offered a wide range of food in abundance. We did experience issues with the wristbands not working preventing access to the room, however we requested to move rooms and this was arranged speedily Unfortunately this happened again following the move, the wristbands appeared to fail following the cleaner attending. We reported this again and we’re given fresh wristbands and complimentary drinks. Staff were responsive and attentive so our overall experience was good and I would stay here again.
Stayed 3 nights in Nov 2025

10/10 Excellent

James

Traveled with family and small children
Liked: Cleanliness
Saad was fantastic at recording me Ellen was. Better then him
Stayed 4 nights in Nov 2025

10/10 Excellent

clare

Stayed 1 night in Nov 2025

10/10 Excellent

Leila

Traveled with family
Liked: Cleanliness, staff & service, amenities
All of the above. Everything was great
Stayed 2 nights in Nov 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely really clean & comfortable Nice touches slippers, dressing gown Kettle Clothes steamer
Stayed 3 nights in Nov 2025

10/10 Excellent

Gary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is one of my favourite hotels in the world
Stayed 3 nights in Nov 2025

10/10 Excellent

Maria

The room was great, many cool amenities like giving us water and chocolates and earplugs
Stayed 5 nights in Nov 2025

10/10 Excellent

David

Stayed 3 nights in Nov 2025

10/10 Excellent

Hallie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful and welcoming! Hotel it’s self is amazing, rooms are modern and spotless too.
Stayed 5 nights in Oct 2025

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, amenities
Lovely hotel and friend staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, I highly recommend
Stayed 6 nights in Oct 2025

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Marbella
Stayed 1 night in Nov 2025

10/10 Excellent

Nick

Stayed 4 nights in Oct 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay
Stayed 4 nights in Oct 2025

10/10 Excellent

nazila

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 6 nights in Oct 2025