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Termas Puyehue Wellness & Spa Resort

4.0 star property
Family-friendly hotel with 2 outdoor pools and a full-service spa

Choose dates to view prices

Photo gallery for Termas Puyehue Wellness & Spa Resort

Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
Front of property
Reception
Reception
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Bar
  • Hot Tub
  • Room service

Explore the area

Map
Ruta 215 Km 76, Puyehue, Los Lagos
  • Puyehue National Park
  • Lake Rupanco
  • Lake Puyehue

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Room options

View all photos for Standard Double Room

Premium bedding, down comforters, pillowtop beds, minibar

Standard Double Room

  • 280 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Superior Double Room

Premium bedding, down comforters, pillowtop beds, minibar

Superior Double Room

  • 344 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Superior Single Room

Premium bedding, down comforters, pillowtop beds, minibar

Superior Single Room

  • 344 sq ft
  • Lake view
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | Premium bedding, down comforters, pillowtop beds, minibar

Standard Single Room

  • 280 sq ft
  • Mountain view
  • Sleeps 1
  • 1 King Bed

View all photos for Single Room Superior With Panoramic View

Premium bedding, down comforters, pillowtop beds, minibar

Single Room Superior With Panoramic View

  • Sleeps 2
  • 1 Twin Bed(s)

View all photos for Double Room Standard With Forest View

Premium bedding, down comforters, pillowtop beds, minibar

Double Room Standard With Forest View

  • Sleeps 3

View all photos for Single Room Standard With Forest View

Premium bedding, down comforters, pillowtop beds, minibar

Single Room Standard With Forest View

  • Sleeps 2
  • 1 Twin Bed(s)

View all photos for Double Room Superior With Panoramic View

Premium bedding, down comforters, pillowtop beds, minibar

Double Room Superior With Panoramic View

  • Sleeps 3

About the neighborhood

Puyehue

Termas Puyehue Wellness & Spa Resort is within the area of popular sights such as Lake Rupanco. This 107-room, 4-star hotel has 2 outdoor pools along with a full-service spa and free breakfast.

What's nearby

  • Antillanca Ski Resort - 51 min drive - 16.7 miles

Restaurants

  • ‪Restaurante Buffet Los Troncos - ‬4 min walk
  • ‪Restaurant El Pescador - ‬3 min walk
  • ‪Lodge Cantarias - ‬11 min drive
  • ‪Salon Alerce - ‬4 min walk
  • ‪Restaurant y Buffet Los Canelos - ‬5 min drive

About this property

Termas Puyehue Wellness & Spa Resort

Family-friendly hotel with 2 outdoor pools and a full-service spa
Guests of Termas Puyehue Wellness & Spa Resort have access to a full-service spa, 2 outdoor pools, and an indoor pool. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with securing valuables, concierge services, and luggage storage. Other amenities at this hot springs hotel include a children's pool, a gym, and a sauna.
42-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Sitting areas, minibars, and safes are other standard amenities.
Hot springs, an outdoor tennis court, and complimentary bicycles are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Puyehue has 4 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily. There are hot springs on site.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Ski shuttle nearby
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bar el Pescador
  • Los Troncos

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle equipment shop
  • Bicycle repair station
  • Bicycle storage
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Hot springs
  • Hot tub
  • Indoor pool
  • Library
  • Mini golf
  • Mountain biking
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Ski storage
  • TV in common areas
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 2 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Puyehue Resort
Termas Puyehue Wellness
Termas Puyehue Wellness Resort
Termas Wellness
Termas Wellness Resort
Termas Hotel Puyehue
Termas Puyehue Wellness Resort Mantilhue
Termas Puyehue Wellness Mantilhue
Termas Puyehue Wellness Resort Mantilhue
Termas Puyehue Wellness Mantilhue
Hotel Termas Puyehue Wellness & Spa Resort Mantilhue
Mantilhue Termas Puyehue Wellness & Spa Resort Hotel
Hotel Termas Puyehue Wellness & Spa Resort
Termas Puyehue Wellness & Spa Resort Mantilhue
Termas Puyehue Wellness Resort
Termas Puyehue Wellness
Termas Puyehue Wellness Spa Resort
Termas Puyehue Wellness & Spa
Termas Puyehue Wellness & Spa
Termas Puyehue Wellness Spa Resort
Termas Puyehue Wellness & Spa Resort Hotel
Termas Puyehue Wellness & Spa Resort Puyehue

Frequently asked questions

Is a free cancellation option available at Termas Puyehue Wellness & Spa Resort?

Termas Puyehue Wellness & Spa Resort offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What is there to do around Termas Puyehue Wellness & Spa Resort?

This hotel is located in Puyehue, close to Puyehue National Park.

Will I be able to park at Termas Puyehue Wellness & Spa Resort?

Yes, secured self parking is offered for free at the hotel. Accessible parking and bicycle parking are also available.

Is there a spa available at Termas Puyehue Wellness & Spa Resort?

Puyehue is the hotel's spa and services include body wraps, hot springs, facials, and mani/pedis.

Does Termas Puyehue Wellness & Spa Resort have a casino on the premises?

No, Termas Puyehue Wellness & Spa Resort doesn't have a casino.

Is there an indoor pool at Termas Puyehue Wellness & Spa Resort?

Yes, this hotel has an indoor pool as well as 2 outdoor pools and a hot tub.

What amenities will couples enjoy at Termas Puyehue Wellness & Spa Resort?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a bar, and a restaurant.

Are there hot tubs at Termas Puyehue Wellness & Spa Resort?

Yes, guests can enjoy a spa tub at this hotel.

Does Termas Puyehue Wellness & Spa Resort have a restaurant with a breakfast menu?

Yes, Termas Puyehue Wellness & Spa Resort serves free buffet breakfast at Los Troncos each morning.

Does Termas Puyehue Wellness & Spa Resort allow pets to stay for free?

No, pets and service animals aren't allowed at Termas Puyehue Wellness & Spa Resort.

Are there connecting rooms at Termas Puyehue Wellness & Spa Resort?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Can I book a room with a balcony at Termas Puyehue Wellness & Spa Resort?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy lake or mountain views.

Termas Puyehue Wellness & Spa Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 83 out of 111 reviews
Rating 8 - Good. 15 out of 111 reviews
Rating 6 - Okay. 9 out of 111 reviews
Rating 4 - Poor. 1 out of 111 reviews
Rating 2 - Terrible. 3 out of 111 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peter, Paisley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at many hottie and have had the fortune to stay at many luxury hotels. I consider that the Termas Puyehue is one of my favourites. The safety is outstanding and the facilities incredible for those who like luxury and a lovely natural environment. My wife and I particularly enjoyed the Mapuche menu. The hot spas were also memorable, as was the architecture. We cannot wait to visit again.

10/10 Excellent

hector g san, Valley Stream

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and everyone so helpful definitely we are coming back
Stayed 3 nights in Mar 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente todo. Es servicio, el lugar, la comida. Lo recomiendo mucho!
Stayed 6 nights in Jan 2025

4/10 Poor

Francisco

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Buena infraestructura, limpio. Lo malo: la gastronomía y el servicio de atención all-inclusive. Se nota que quieren reducir costos ahí. Mal servicio/comida para el precio que se paga.
Stayed 1 night in Jan 2025

10/10 Excellent

Patricio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Resort hotel for luxury holidays

Comfortable hotel to spend with family. Many activities. Relaxing pools. Varied and exquisite food service
Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, excellent service!
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The property was awesome. The hot pools were fantastic the hiking trails and activities were excellent. It is a world class resort.
Stayed 2 nights in Oct 2024

10/10 Excellent

Svetlana

Stayed 1 night in Sep 2024

8/10 Good

laurent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2024

10/10 Excellent

Maria L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

A great hotel in the heart of the Andes. Nicely mantained and with better details than a few years ago. Thermal pools are great!
Stayed 1 night in Sep 2024

6/10 Okay

miguel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility and friendly staff. Family friendly. Nice walking trails, pools and extras.
Stayed 2 nights in Jun 2024

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar perfecto para descansar
Stayed 4 nights in May 2024

10/10 Excellent

Sebastián

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place!!!
Stayed 4 nights in May 2024

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place

Beautiful place with a lot of activities for any preference
Stayed 3 nights in Apr 2024

8/10 Good

Belinda

Stayed 1 night in Mar 2024

2/10 Terrible

maria

Stayed 2 nights in Feb 2024

6/10 Okay

Matías

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Paradise—only if your idea of paradise is cacophony of screaming children. This place it’s maybe too family friendly, to put it on more positive terms. Spa and massages were great though. The common areas are hell if you’re looking to relax, and there’s no escape, you’re supposed to have breakfast/lunch/dinner here because this is a resort experience. Staff is a mixed bag. In conclusion, not worth it for the price if you’re not packing kids.
Stayed 5 nights in Jan 2024

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was so much fun. We did activities, enjoyed the warm pools, the food. Everything was fantastic!!!
Stayed 1 night in Jan 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent two night stay. Fabulous staff, good food, comfortable rooms, and gorgeous pools and grounds. Be sure to get a massage at the spa!
Stayed 2 nights in Dec 2023

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not to be missed if travelling through Chile

We throughly enjoyed our stay here. It’s easy to get to by bus if travelling through Osorno. Just a local bus company ELP. Great Spa, fabulous grounds with walking trails. Bowling, mini golf and plenty for kids too.
Stayed 3 nights in Dec 2023

10/10 Excellent

Loreto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place to relax and renew

Amazing place, service and amenities, the food experience, spectacular! Congratulations to the chef and bartenders with their delicious concoction.
Stayed 4 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nature and open spaces, thermal spring waters, nice restaurants (with some restrictions because COVID) and wonderfull rooms. They also have a program with outdoor activities like paddle kayaks in a lake, visit native Valdivian rainforest with spectacular views and landscapes and water falls ... I liked very much.
Stayed 5 nights in Jun 2021

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly hotel & thermal spa

Lovely property from another era. Puyehue is a sprawling lodge style hotel perched on a hill overlooking Lago Puyehue My husband and I spent 3 nights as part of a larger trip. While lovely, we felt it was better for families. That being said, the bright spot was the thermal spa. There are 3 well maintained pools: outside, outside with a cover and inside. The inside pool was our favorite because it was so unique. PROPERTY Great location for outdoorsy types wanting to get into the national park. Beautiful, well maintained grounds and hotel. ROOMS Comfortable and a good size, but somewhat dated. SERVICE Attentive and friendly. English was not extensive, but enough overall. We would definitely recommend to families or older couples who are looking for a relaxing holiday focused on spa and outdoors.
Stayed 3 nights in Jan 2020