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Imperial Palace Suites

3.0 star property

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Photo gallery for Imperial Palace Suites

Premier Suite, 2 Queen Beds, Non Smoking | In-room safe, individually decorated, individually furnished, desk
Living area
Meeting facility
Front of property
Outdoor pool

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Timog Ave corner Tomas Morato Avenue, Quezon City, Manila, 1103
  • Place, Tomas Morato Ave
    ‪1 min walk‬
  • Place, Boy Scout Circle
    ‪1 min walk‬
  • Place, Eton Centris
    ‪16 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪27 min drive‬

Room options

View all photos for Premier Suite, Non Smoking

Premier Suite, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Premier Suite, Non Smoking

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Premier Suite, 2 Queen Beds, Non Smoking

Premier Suite, 2 Queen Beds, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Premier Suite, 2 Queen Beds, Non Smoking

  • 484 sq ft
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Premier Suite, 2 Twin Beds, Non Smoking

Premier Suite, 2 Twin Beds, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Premier Suite, 2 Twin Beds, Non Smoking

  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Studio, 1 Queen Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Studio, 1 Queen Bed, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 2 Twin Beds, Non Smoking

Studio Suite, 2 Twin Beds, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Studio Suite, 2 Twin Beds, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Quezon City

Located in Diliman, Imperial Palace Suites is adjacent to Tomas Morato Ave and within a mile (2 km) of Eton Centris. This 203-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Tomas Morato Ave - 1 min walk - 0.0 miles
  • Boy Scout Circle - 1 min walk - 0.0 miles
  • Eton Centris - 16 min walk - 0.9 miles
  • Fisher Mall - 4 min drive - 1.1 miles
  • Robinsons Magnolia - 5 min drive - 1.6 miles

Getting around

  • Manila Laong Laan Station - 7 min drive
  • Quezon Avenue Station - 13 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 44 min drive

Restaurants

  • ‪Manmaru Japanese Izakaya - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Goodah Timog - ‬1 min walk
  • ‪BonChon - ‬2 min walk
  • ‪Music Bank - ‬1 min walk

About this property

Imperial Palace Suites

At Imperial Palace Suites, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and concierge services. Additional amenities include meeting rooms, express check-in, and express check-out.
Guests can stay connected with free WiFi. Bathrooms have free toiletries and slippers. Safes and desks are also standard.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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  • Parking included
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$88 nightly
The price is $97
Jul 19 - Jul 20
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 12 floors
  • Ballroom
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: PHP 1000 per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Imperial Palace Suites
Imperial Palace Suites Hotel
Imperial Palace Suites Hotel Quezon City
Imperial Palace Suites Quezon City
Imperial Suites
Imperial Palace Quezon City
Imperial Palace Suites Quezon City Hotel Quezon City
Imperial Palace Suites Hotel
Imperial Palace Suites Quezon City
Imperial Palace Suites Hotel Quezon City

Frequently asked questions

Are free cancellation options available at Imperial Palace Suites?

Imperial Palace Suites offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

What can I see near Imperial Palace Suites?

This hotel is situated in Diliman, just steps from Tomas Morato Ave. You'll also find SM North EDSA and New Frontier Theater within a short drive.

Will I be able to park at Imperial Palace Suites?

Yes, self parking is offered for free at the hotel.

Does Imperial Palace Suites have a casino at the property?

No, Imperial Palace Suites doesn't have a casino.

Will I find an indoor pool at Imperial Palace Suites?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Imperial Palace Suites?

Couples staying at this hotel will appreciate amenities like slippers as well as an outdoor pool and a restaurant.

Are there hot tubs at Imperial Palace Suites?

No, there isn't a spa tub at this hotel.

Does Imperial Palace Suites have a restaurant that serves breakfast?

No, Imperial Palace Suites doesn't have a restaurant that serves breakfast.

Does Imperial Palace Suites allow pets to stay for free?

No, pets aren't allowed at Imperial Palace Suites.

Are there connecting rooms at Imperial Palace Suites?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Imperial Palace Suites?

The closest major airport to Imperial Palace Suites is Ninoy Aquino Intl. Airport (MNL), which is 12.4 mi away (44 minutes by car).

Can I book a room with a balcony at Imperial Palace Suites?

No, there aren't any guestrooms at Imperial Palace Suites that offer a balcony.

Imperial Palace Suites Reviews

Reviews

5.6
Rating 10 - Excellent. 13 out of 228 reviews
Rating 8 - Good. 54 out of 228 reviews
Rating 6 - Okay. 68 out of 228 reviews
Rating 4 - Poor. 48 out of 228 reviews
Rating 2 - Terrible. 45 out of 228 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

3.8/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Dislike everything about this hotel there are no basic essentials in the room. This should not be in your listings.
Stayed 1 night in Mar 2020
Verified

2/10 Terrible

Maria

Disliked: Cleanliness, amenities, property conditions & facilities
I basically didnt like everything about this place, the rooms, the beddings, the bathroom and sink which are both clogged,, the yucky sheets and towels, no trash cans and electric kettles inside the rooms, the defective lightings, the dilapidated and dirty elecavators, the swiming pool area that needs repair and the corridors that smells bad.So instead of comfort and rest, it was a terribly uneasy and sleepless night for me.To be honest, the place needs total cleaning and makeover.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Erik

Liked: Staff & service

Overall

The room was really nice, but there was nothing additional there, no toilet paper, no hair dryer, no extra pillows, blankets, nothing. Kinda disappointing.
Stayed 2 nights in Dec 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was not as it looks in the picture. The air conditioner did not work.
Stayed 1 night in Oct 2019
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Overall, the building is quite old. Room service is slow and the building is starting to show it’s wear and tear. The hotel does not allow any alcohol in the room which is quite disappointing. We asked for toilet paper and we were told we need to wait until the next day. We went to 711 to buy our own toilet paper. No air conditioning in the lobby, Elevetor or hallways as it was broken. Door knob on the 11 floor emergency stairwell broken. Lack of hot water in the suite and cracks in the ceiling. The only positive part was the staff at the front desk which was very polite and energetic. It’s not their fault that management neglected keeping this building looking good. Neglected maintenance of the building.
Stayed 4 nights in Oct 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel supposed to be 4 star hotel but was nothing close to one star motel I’m thinking to request my money back .
Stayed 3 nights in Sep 2019
Verified

2/10 Terrible

Ponciano

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maltreated an 82 years old Hotel Guest

Emilia Cruz (Front Desk) gave my mother a very poor customer service. My mother who is 82 years was maltreated in this hotel. Don't book on this hotel...VERY!!! VERY POOR SERVICE!!!!
Stayed 1 night in Sep 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
너무 청결 상태가 부족 합나다 그리고 룸안에 생수나 칫솔 비누등 은 상시 비치 되어야 하는데 영 아닙니다 헬스 운동 룸 은 엉망 입니다 다시는 가고 싶지 않습니다 한국 모텔 만도 못 합니다
Stayed 3 nights in Aug 2019
Verified

2/10 Terrible

Fernando

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away and never return to Imperial

This is the worse hotel I’ve ever stayed at in the Philippines. The rooms were nicely remodeled but there will subtle things overlooked by the staff. 1. The pillows will filthy. If you peel back the dingy old pillow covers, you’ll find a dirty old pillow with thousands of other peoples saliva. This pillow should of been thrown away and replaced years ago. They should at least put a pillow liner. 2. The beds sheets are old and dingy white. These are high mileage and needs to be thrown away. I didn’t feel comfortable slipping in between the old sheets so I only slept on top of the newer cleaner looking comforter. 3. The daily maid service needs to go re-taught. They picked up my wet dirty towels off the ground, folded them and put it back on the rack. Where’s my new towels? They would take the 1/2 roll of toilet paper off the rack and replaced it with nothing. The bottled water was replaced on the first and last days only. 4. The WiFi process was stupid. They would give you these daily 24hr logins/password papers. Why not set it up for more the 24hrs? 5. The sofa had cigarette burn holes but my room was non-smoking. When you sit on it or touch it, dust would fly in every direction. The smell, was horrific. I wouldn’t even place my shoes on them.
Stayed 7 nights in Aug 2019
Verified

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just right

Local was what I was looking for just right 24 hours eaters and lounges will visit early next year
Stayed 1 night in Jul 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
I like the location of the place, a lot of place to eat. My family and I were very displeased of the hotel's facility. First thing I usually check when I check in the hotel is the bed. The sheets were all worn out and I could tell were not changed at all. I found a lot of hair, strands of hair. The towels were ripped and very old. The toilet seat and lid were broken. The shower door was broken and wasn't able to completely close.
Stayed 2 nights in Jul 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Old tired and in need of complete renovation. I wouldnt recommend, we stayed there as we had business in the area.
Stayed 1 night in Feb 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
場所が良かった。スタッフが親切だった。
Stayed 3 nights in May 2019
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
No coffee maker or percolator available for use. Staff said its in a locked room. Telephone cord coming apart. A long wait when calling front desk. Not happy with the service.
Stayed 1 night in May 2019
Verified

6/10 Okay

Verified traveler

Disliked: Amenities
There is a charge of 1000p if you drink beer in your room????? That’s a new one to me. No other hotel in the world that I have stayed in has this charge. They don’t even have a restaurant and the bar at the pool area is dilapidated & closed so where else could you have a drink except in your room. I find this stupid.
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Nice big rooms and clean. Need to change to the towels
Stayed 3 nights in Mar 2019
Verified

6/10 Okay

seongjin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
전반적으로 만족스럽지만 서비스는 그다지 좋지는 않습니다.
Stayed 4 nights in Feb 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice stay. Wifi was down on last day. Overall location was good.
Stayed 3 nights in Jan 2019
Verified

4/10 Poor

Kin Chi

Liked: Cleanliness, room comfort
Disliked: Staff & service

Not so good service.

There is no elderly rate provided to senior person and no breakfast provided. In the booking it mentioned that breakfast is included. No restaurant is the hotel other than Starbucks. Bottle water not provided in room until we asked for several time. Also no wifi in the room but mentioned wifi provided in the booking.
Stayed 2 nights in Jan 2019
Verified

4/10 Poor

Ralph

Disliked: Cleanliness

Bare minimum stay

It was comfortable. The service was not so great. The wifi was bad. The room cleaning was not very good.
Stayed 6 nights in Dec 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comportable
Stayed 1 night in Dec 2018
Verified

4/10 Poor

Minoru

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

古いホテルは慣れてるがここはメンテナンスがダメ

チェックイン3:00pmだが部屋の掃除が出来てなく待たされた、バスタブ無し、シャワーお湯が出ない、シャンプー無し、タオルはバスタオルだけ(雑巾なみ)、部屋掃除が行き届いてない所々にホコリが見られる、屋上のプールはスタッフ無しタオル無し！ エレベーターは1台だけ可動。
Stayed 2 nights in Dec 2018
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Sub-standard only location is good

I've booked three times in the last four weeks and there was always something wrong with the room. TV image was purple, cable reception poor. During the most recent of stays the aircon was shutting down every 15 minutes due to a faulty timer. Had to settle for a cramped room (at midnight) that had a working aircon, Frequent response to your complaints and suggestions: "It's not possible" or "It's not allowed." First time I have been in a hotel that rations out wifi access. Maximum of two wifi coupons per day! One coupon per gadget. Get your coupons daily at the front desk!
Stayed 1 night in Dec 2018
Verified

2/10 Terrible

Kristine

Disliked: Cleanliness, staff & service, property conditions & facilities

NOT SO GOOD EXPERIENCED

Big room but smelly and old, staff should be trained. When you call the landline most of the time they don't answer. No refill of bottled water for the duration of our stay. Not recommending this hotel
Stayed 3 nights in Nov 2018
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not re-book this hotel, never never

3성 호텔이지만 제공되는 서비스나 시설은 형편없습니다. 객실 크기는 큰편입니다. Daily Cleaning 은 duvet 정리로 끝납니다. 무료 생수나 샴푸, 비누 등 cleaning 할 때 점검하지 않습니다. 요청해도 제공받지 못합니다. 3번째 프론트에 연락했을 때 물만 받았습니다. 인터넷 연결 매우 어려움.. 최악의 경험
Stayed 4 nights in Nov 2018

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