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Recent guest reviews

Plenty of space in the room. The bathroom is big and trash can is huge.

The rooms were dated. We were uncomfortable and sweating the whole time we were in our hotel. We requested to be transferred to a diff room but the reps were giving us a hard time. I will never book from this hotel again!!! This is by far one of the worst!

The hote is very nice and clean. The location is very close to the mall and restaurants.

Nice hotel, friendly staff and conveniently located to shopping and restaurants.

So convenient that the hotel was close to many restaurants & shops..a walking distance to Eastwood mall!!

Wonderful! my sister and I enjoyed our stay..good bed n pillows..very clean we sleep well and very good buffet breakfast! friendly and polite staff! nice ambience.. kudos!

Hotel was nice. Room seemed a little dated and had a mildew smell. But it's the same way in Hawaii because of the humidity.

nice hotel..good buffet just change your Pillows its not comfortable and your toiletries..tissue or roll tissue is not soft. Hotel has good ambience and convenient to us

The room is big but the TV is too old(not HD). Staff is courteous and helpful.

it was a good time to spend in the hotel, also it was within my expectation , just great .

Hotel had all amenities to make for a comfortable stay

Arrived at the hotel at 130pm Friday afternoon. I knew the hotel had a 2pm checkin time but after 2 1/2 hour wait - I was in my room by 4:20pm. And this was thru a lot of cajoling and demands that I be given a room asap. Absolutely ridiculous!!!! No vouchers or upgrades - this hotel doesn't seem to subscribe to customer comes first policy. I don't blame the clerks (Fizzie or Bon) but since they are part of the operation - their whole system sucks!!!! Management has to review and streamline operations to at least lower the check in time to a minimum and not 21/2 hours! Travelers might be better off at Marco Polo or even Élan Greenhills!

We checked into our first room and we noticed that the room is unclean. There were black smudges on the bed linens and pillow cover, coffee spills on the tables, even the welcome note has fingerprint smudge throughout the page. We notified the front desk and they immediately transfered us to a different room., when we step into the next room, it smelled like varnish and paint, we step out of the room and this time my wife went down to the front desk, while waiting outside of the room, one of the housekeeping staff asked us what is our concern with the room, i told them that it smelled like paint, then he said it must be because of the renovation on the upper floor directly above the room we were placed in. So it made me think of the reason why they will place guest in rooms with very close proximity to area under renovation. It made me feel like their priority is more on profit rather than the safety of the guest. My wife came back and we were transfered to a better room. Little did i know, they placed my mom on the paint smelling room that we vacated when they checked in. Another issues we encountered is the clarity of tv programs, some of the program channels are distorted. Also the shower tub doesn't drain immediatly during shower and pools inside the tub for quite sometime, the housekeeping staff tried to fix it, but it was the same the next time we used it. You can noticed significant amount of dust on the sides of the hallways. And paint chips and dents inside guest room furnitures. In my opinion this hotel is poorly maintained for a 2y/o hotel. Pros:Check-in was fast and easy. Very friendly staff. Has very good location and accessibility to shopping center, restaurants and bars.

This hotel which is basically inside the Americanized Eastwood Mall was all that we expected with one exception. Our original room was right below some renovation being done on the 31st floor. We were woken to the sound of incessant hammering. They promptly switched us to the top floor (38th) which was under the fitness center. There we heard barbells being dropped on our heads all day. After repeated complaints, the third time was a charm as we were switched again, this time to a noise-free room. Everything else was wonderful and it is hard to say how typical this experience was.

Nice room and we got a free upgrade. Location is perfect as the whole area is a shopping complex. Overall, good value for money and relaxing experience

17 Orchard Road Quezon City Manila

Hotel highlights

  • Free in-room WiFi
  • Free valet and self parking
  • Onsite dining
  • Outdoor pool

Located in Bagumbayan, Eastwood Richmonde Hotel is within a few miles (5 km) of sights such as Ali Mall and Medical City. This 138-room, 4-star hotel has 2 restaurants along with conveniences like an outdoor pool and free in-room WiFi. It's connected to a shopping center in central Quezon City and also close to Robinsons Galleria Mall and Smart Araneta Coliseum.


Dining

Enjoy dining at Eastwood Cafe, one of 2 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10 AM.


Rooms

The 138 rooms are individually decorated and have an array of amenities, including iPod docks, minibars, and coffee makers. 37-inch LCD TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Free newspapers, free bottled water, and safes are other standard amenities.


Property features

Guests of Eastwood Richmonde Hotel have access to an outdoor pool, a health club, and a sauna. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for PHP 1900 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include WiFi in public areas, a business center, and coffee/tea in a common area.

Room options

Suite, 1 Bedroom

1 Queen Bed | Sleeps 3

Deluxe Room

1 Queen Bed | 2 Twin Beds | Sleeps 3

Superior Room

1 King Bed | 1 Queen Bed | Sleeps 2

Guest reviews for Eastwood Richmonde Hotel

Everyone (9) Couples (1) Business (1) Family (5) Friends (1)
5
Everyone

By on Nov 4, 2019

Review comment responded on Nov 4, 2019

We greatly appreciate your feedback. Thank you for choosing Eastwood Richmonde Hotel!

5
Family with small children Family

Plenty of space in the room. The bathroom is big and trash can is huge.

By on Jun 18, 2019

Review comment responded on Jun 19, 2019

Hi Abel! Thank you for staying with us and taking the time to share your review of our hotel. We are glad to know that you had a comfortable stay and particularly enjoyed our well-appointed rooms. Should business or leisure bring you back to Manila, we hope to see you again soon.

1
Family Family with small children

The rooms were dated. We were uncomfortable and sweating the whole time we were in our hotel. We requested to be transferred to a diff room but the reps were giving us a hard time. I will never book from this hotel again!!! This is by far one of the worst!

By on Apr 18, 2019

5
Everyone

The hote is very nice and clean. The location is very close to the mall and restaurants.

By on Oct 20, 2018

5
Everyone

By , from Murrieta, CA. on Aug 22, 2018

4
Everyone

Nice hotel, friendly staff and conveniently located to shopping and restaurants.

By , from New York, NY on May 29, 2018

4

location was great

Everyone

So convenient that the hotel was close to many restaurants & shops..a walking distance to Eastwood mall!!

By , from Honolulu on Mar 1, 2018

4

very convenient

Everyone

Wonderful! my sister and I enjoyed our stay..good bed n pillows..very clean we sleep well and very good buffet breakfast! friendly and polite staff! nice ambience.. kudos!

By on Mar 20, 2017

4
Everyone

Hotel was nice. Room seemed a little dated and had a mildew smell. But it's the same way in Hawaii because of the humidity.

By on Feb 14, 2017

1
Everyone

nice hotel..good buffet just change your Pillows its not comfortable and your toiletries..tissue or roll tissue is not soft. Hotel has good ambience and convenient to us

By , from rizal on Jan 13, 2017

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