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The Crane Resort

Property class: 4.5
VIP Access

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Photo gallery for The Crane Resort

Flat-screen TV
Luxury Suite, Ocean View | Living area | Flat-screen TV
Penthouse, 3 Bedrooms, Balcony, Ocean View, Plunge Pool, Rooftop Terrace | View from room
5 outdoor pools, open 8:00 AM to 10:00 PM, pool umbrellas
Flat-screen TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Crane, Diamond Valley, St. Philip, BB18079
  • Place, Crane Beach
    ‪3 min walk‬
  • Place, Foul Bay Beach
    ‪14 min walk‬
  • Place, Miami Beach
    ‪16 min drive‬
  • Airport, Bridgetown (BGI-Grantley Adams Intl.)
    ‪8 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Suite, 2 Bedrooms, Balcony, Ocean View, Plunge Pool

Balcony view

Suite, 2 Bedrooms, Balcony, Ocean View, Plunge Pool

  • Ocean view
  • 2583 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Penthouse, 3 Bedrooms, Balcony, Ocean View, Plunge Pool, Rooftop Terrace

Balcony

Penthouse, 3 Bedrooms, Balcony, Ocean View, Plunge Pool, Rooftop Terrace

  • Ocean view
  • 2863 sq ft
  • Sleeps 8
  • 2 King Beds and 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, Garden View

In-room safe, desk, iron/ironing board, free WiFi

Junior Suite, Garden View

8.8 out of 10
Excellent
(33 reviews)
  • Garden view
  • 754 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Ocean View

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom, Ocean View

9.2 out of 10
Wonderful
(10 reviews)
  • Ocean view
  • 1087 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for 1 Bedroom Suite with 28ft Pool

View from room

1 Bedroom Suite with 28ft Pool

9.0 out of 10
Wonderful
(6 reviews)
  • Ocean view
  • 2013 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for 2 Bed Ocean View Suite with 28ft Pool

View from room

2 Bed Ocean View Suite with 28ft Pool

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 2852 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Luxury Penthouse, 2 Bedrooms, Private Pool

Luxury Penthouse, 2 Bedrooms, Private Pool | Private pool

Luxury Penthouse, 2 Bedrooms, Private Pool

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 2773 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Luxury Suite, 2 Bedrooms, Ground Floor

Luxury Suite, 2 Bedrooms, Ground Floor | View from room

Luxury Suite, 2 Bedrooms, Ground Floor

10.0 out of 10
Exceptional
(3 reviews)
  • 2266 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Partial Ocean View

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Bedrooms, Partial Ocean View

8.2 out of 10
Very good
(13 reviews)
  • 1711 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Luxury Suite, 3 Bedrooms, Private Pool, Ocean View

Luxury Suite, 3 Bedrooms, Private Pool, Ocean View | In-room safe, desk, iron/ironing board, free WiFi

Luxury Suite, 3 Bedrooms, Private Pool, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 3347 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Luxury Suite, Ocean View

Luxury Suite, Ocean View | Living area | Flat-screen TV

Luxury Suite, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 2198 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Studio Suite, Partial Ocean View

In-room safe, desk, iron/ironing board, free WiFi

Junior Studio Suite, Partial Ocean View

  • Partial ocean view
  • 618 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Room, Private Pool, Garden View

Junior Room, Private Pool, Garden View | Terrace/patio

Junior Room, Private Pool, Garden View

  • Garden view
  • 816 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Luxury Room, 1 King Bed, Partial Ocean View

Luxury Room, 1 King Bed, Partial Ocean View | In-room safe, desk, iron/ironing board, free WiFi

Luxury Room, 1 King Bed, Partial Ocean View

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • 1170 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, Private Pool, Partial Ocean View

Studio Suite, Private Pool, Partial Ocean View | Terrace/patio

Studio Suite, Private Pool, Partial Ocean View

  • Partial ocean view
  • 1163 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Balcony, Ocean View, Plunge Pool

Balcony view

Suite, 1 Bedroom, Balcony, Ocean View, Plunge Pool

7.4 out of 10
Good
(6 reviews)
  • Ocean view
  • 1389 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Diamond Valley

The Crane Resort places you next to Crane Beach and a short drive from other popular attractions like Bottom Bay Beach. This 364-room, 4.5-star resort welcomes business and leisure travelers with 5 outdoor pools, a full-service spa, and 5 restaurants.
View more Resorts in Diamond ValleyOpens in a new window

What's nearby

  • Crane Beach - 3 min walk - 0.2 miles
  • Foul Bay Beach - 14 min walk - 0.8 miles
  • Miami Beach - 16 min drive - 8.6 miles
  • Dover Beach - 19 min drive - 11.5 miles
  • U.S. Embassy - 21 min drive - 12.7 miles

Getting around

  • Grantley Adams Intl. Airport (BGI) - 12 min drive

Restaurants

  • ‪Chutney’s Roti & Curry Cuisine - ‬11 min drive
  • ‪Starbucks - ‬11 min drive
  • ‪Chefette - ‬9 min drive
  • ‪Italia Coffee House - ‬6 min drive
  • ‪The Carriage House Bar - ‬4 min walk

About this property

The Crane Resort

Guests of The Crane Resort have access to a full-service spa, 5 outdoor pools, and a children's pool. You can take advantage of free parking, along with an airport shuttle for a fee. The front desk is staffed 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this beach resort include a 24-hour gym, free WiFi in public areas, and a conference center.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers, free toiletries, and bathrobes. Other amenities include furnished balconies, refrigerators, and microwaves.
5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). The spa is open daily.

Similar properties

Outdoor pool
Hilton Grand Vacations Club The Crane Barbados
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  • Pool
  • Spa
  • Kids pool
  • Parking included
8.6 out of 10, Excellent, 528 reviews
$158 nightly
The price is $182
May 15 - May 16
Total with taxes and fees
Hilton Grand Vacations Club The Crane Barbados

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: USD 30 for adults and USD 20 for children
  • 2 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Azure
  • Poesia No. 3
  • The Carriage House
  • The Grove Bar and Grill
  • Zen

Things to do

  • 2 outdoor pickleball courts
  • 24-hour gym
  • 5 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Personal motorized watercraft
  • Shopping
  • Surfing/bodyboarding
  • Tennis
  • Tennis lessons
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • In-room massages
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • Cobblestone flooring in public areas
  • Elevator
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 14 buildings
  • 5 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for USD 5.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 9.63 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 20 for children
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 5.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.

Property is also known as

Crane Residential
Crane Residential Ocean City
Crane Residential Resort
Crane Residential Resort Ocean City
Crane Resort
Crane Resort Ocean City
Crane Ocean City
The Crane Residential Resort
Crane Hotel Saint Philip
Crane Saint Philip
Crane Hotel Barbados
The Crane Barbados
The Crane Residential Hotel Saint Philip
Crane Barbados
The Crane Resort Barbados/Saint Philip Parish
Crane Resort Diamond Valley
Crane Diamond Valley
Resort The Crane Resort Diamond Valley
Diamond Valley The Crane Resort Resort
The Crane Resort Diamond Valley
Crane Resort
Resort The Crane Resort
The Crane Residential Resort
Crane
The Crane Resort Resort
The Crane Resort Diamond Valley
The Crane Resort Resort Diamond Valley

Frequently asked questions

Is a free cancellation option available at The Crane Resort?

The Crane Resort provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Crane Resort?

As of May 1, 2026, prices found for a 1-night stay for 2 adults at The Crane Resort on May 8, 2026 start from $409, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near The Crane Resort?

This resort is located in Diamond Valley, just steps from Crane Beach. You'll also find Foul Bay Beach and Barbados Concorde Experience within a short drive.

Is there parking available at The Crane Resort?

Yes, self parking is offered for free at the resort. An electric car charging station is also available for guests.

Is there a spa at The Crane Resort?

There is a full-service spa available for guests to enjoy and services include couples treatments.

Are there luxury amenities available at The Crane Resort?

Yes, guests can indulge in luxuries such as 5 outdoor pools, an ocean-view restaurant, and a beach bar at this resort.

Does The Crane Resort have a casino?

No, The Crane Resort doesn't have a casino.

Is there an indoor pool at The Crane Resort?

No, this resort doesn't have an indoor pool; however, there are 5 outdoor pools. Guests have pool access between 8:00 AM and 10:00 PM.

What will couples enjoy most about a stay at The Crane Resort?

This beachfront resort offers many amenities for couples, including in-room massages as well as a beach bar and an ocean-view restaurant.

Does The Crane Resort have a hot tub?

No, but some guestrooms at this resort feature jetted bathtubs.

Does The Crane Resort have a restaurant that serves breakfast?

Yes, The Crane Resort has 5 restaurants, and serves buffet breakfast each morning for a surcharge.

Does The Crane Resort allow pets to stay for free?

No, pets and service animals aren't allowed at The Crane Resort.

Does The Crane Resort have connecting rooms available?

No, this resort doesn't feature connecting guestrooms.

How close is the airport from The Crane Resort?

The closest major airport to The Crane Resort is Grantley Adams Intl. Airport (BGI), which is 4.4 mi away (12 minutes by car).

Are there rooms with balconies at The Crane Resort?

Yes, every guestroom at The Crane Resort comes with a furnished balcony and some offer ocean and garden views.

Does The Crane Resort host weddings?

If wedding bells are in your future, take advantage of the wedding venue at The Crane Resort.

The Crane Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 558 out of 1004 reviews
Rating 8 - Good. 247 out of 1004 reviews
Rating 6 - Okay. 98 out of 1004 reviews
Rating 4 - Poor. 52 out of 1004 reviews
Rating 2 - Terrible. 49 out of 1004 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Felicity

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the staff friendly. The food was variable in quality and I had not realized how much walking was involved getting around. You could ask for a golf cart, but that often involved quite a wait.
Stayed 5 nights in Feb 2026

10/10 Excellent

Ann Marie

Liked: Cleanliness, amenities, property conditions & facilities
room was good
Stayed 5 nights in Jan 2026

8/10 Good

Gregory

Traveled with partner
Liked: Cleanliness, amenities
Great staff very courteous and attentive
Stayed 5 nights in Jan 2026

10/10 Excellent

Marlene

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Such a wonderful place
Stayed 2 nights in Jan 2026

6/10 Okay

Jeanne

Stayed 7 nights in Jan 2026

8/10 Good

Andrea

Traveled with family
Liked: Amenities
Bathroom fixtures need updates. Couch cover had holes and dirty. Overall room spacious and great amenities.
Stayed 4 nights in Jan 2026

8/10 Good

ZUBAIR

Traveled with partner
Liked: Cleanliness
Room was decent, shower was tiny. Nice kitchenette, lovely balcony. Beach is small and covered with seaweed. Pools are decent. Overall, the resort is a little tired and not the best beach on the island. Service was ok. Not brilliant, ok.
Stayed 9 nights in Jan 2026

6/10 Okay

Jonathan

Liked: Cleanliness
The suite that I got which was upgraded from my initial one as there was a delay at check in was gorgeous. It really felt like home. Gorgeous kitchen, balcony, huge bathtub and bed! The loss of the 1 star is because that building in particular has internet issues for two days which was a real shame however for the rest of my stay, it was good. There was also an issue with the water a couple days before. Low pressure or none existant at times. Also a shame. The staff though were fantastic, from the front desk to the house keeping and the ones in the f&b areas. Dedicated, welcoming and know their stuff. I even received 100 credits for the check in delay which was very much appreciated. I would absolutely return because the resort is gorgeous. It's not very close to the central though so if you don't mind that, definitely book it.
Stayed 6 nights in Jan 2026

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best resort I’ve ever experienced: The views, the staff and the grounds were absolutely lovely. Excellent restaurants also.
Stayed 3 nights in Jan 2026

10/10 Excellent

Alexander

Stayed 1 night in Jan 2026

10/10 Excellent

Latanya

Traveled with group
Liked: Amenities, property conditions & facilities
Staff
Stayed 4 nights in Jan 2026

6/10 Okay

Tiana

Traveled with partner
Liked: Cleanliness
Better amenities but overall good stay!
Stayed 3 nights in Jan 2026

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The amenities were awesome truly felt like a little village and came to life throughout the day. I got handmade jewelry from a local vendor and enjoyed stays by the beach beds. There was a cute beach bar/grill where we got good drinks and headed to a beach bed. We also had a pool room so would start our days staying in. The cliffside restaurant was INCREDIBLE- highly recommend for breakfast
Stayed 3 nights in Dec 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous. Best resort we’ve ever experienced
Stayed 4 nights in Jan 2026

8/10 Good

Thomas J

Stayed 3 nights in Jan 2026

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very nice and clean, a lot more modern than the pictures. The hotel is far from everything on the island and taxi’s were not cheap. We had a party of six and spent about $140 daily round trip to go to Bridgetown. The restaurants on the resort were also overpriced and not the best in flavor. I wish there was more restaurants closer outside the resort. Overall the staff was very accommodating and served with that Bajan flare.
Stayed 5 nights in Jan 2026

8/10 Good

MARIA, New York

Beautiful grounds
Stayed 4 nights in Dec 2025

10/10 Excellent

Laurie-Ann Marie Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Crane is a lovely hotel with a long history. The hotel staff are friendly and very accommodating. The hotel has a few nice restaurants nearby but most attractions or city visits require a taxi ride. The concierge can make restaurant reservations and taxi requests for you but look online to book most excursions and if you can book transport with the tour companies. There are a number of good restaurants at the crane - zen and Poesia #3 are in my opinion the best while the village cafe has great coffee, desserts and ice cream. An on/site boutique grocery store allows for small meal prep in your room and is affordable. Lots of entertainers around providing music and laughs and there are also a number of vendors and stores for souvenirs. The pools are great and not crowded and if the seaweed is an issue at the beach (it was for us) the hotel provides easy transportation to another property in town for those wishing to do so. The weather is great down here and I’d head back in a heartbeat!
Stayed 6 nights in Dec 2025

10/10 Excellent

Stacey

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful. The room was large and clean.
Stayed 5 nights in Dec 2025

2/10 Terrible

Dafna

Traveled with family
Disliked: Amenities
everything. bad service, terrible location. food was terrible. beach was bad - couldn't even use it
Stayed 4 nights in Dec 2025

6/10 Okay

brigitte

Traveled with family
Liked: Cleanliness
Service took a very long time: at restaurants, at the pool. Not great service in general. Asked for non-dairy milk with my coffee every morning and sometimes they’d say they don’t have it sometimes they said they did. One morning they said they didn’t have it but the café did and no one offered to go get some from the café. Would ask for things multiple times before receiving. Asked for a shuttle to go to Oistens, were told we were put on the list and then they told us we were never on the list. Just lots of little things that made it certainly not a stellar experience. Beautiful surroundings, loved our room, but very itchy bedding. Just not what I’d expect for the cost.
Stayed 5 nights in Dec 2025

6/10 Okay

Candy Onika

Traveled with partner
Liked: Cleanliness, property conditions & facilities
"A Series of Operational Failures, Compounded by Poor Policy" Regrettably, The Crane has fallen far from its previous reputation. Our week-long stay highlighted systemic issues: 1. Facility Decay: Sound insulation is inadequate, and maintenance is lacking (evidenced by an A/C leak that damaged personal belongings). 2. Ineffective Noise Management: A severe nighttime disturbance from other guests was not resolved by security, demonstrating a failure to uphold a basic peaceful environment. 3. Lack of Empathy and Empowerment: The most telling failure was the front desk's refusal of a modest 30-minute check-out extension after the hotel's inability to guarantee us a night's sleep. This rigid policy, applied after multiple failures on their part, shows a complete disregard for guest restitution.
Stayed 7 nights in Nov 2025

10/10 Excellent

Eric

Stayed 5 nights in Nov 2025

8/10 Good

Jeanine

Traveled with family
Kitchen great and fully equipped Great Balcony view Clean room extremely slow restaurant service restaurant food quality mixed housekeeping promised extra blankets that never arrived Grounds beautiful More seaweed clean up needed
Stayed 5 nights in Dec 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, property conditions & facilities
great
Stayed 1 night in Dec 2025

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