The Mandeville Hotel3.0 out of 5.0
The Mandeville Hotel3.0 out of 5.0
Recent guest reviews
The staff of this traditional local hotel are all very approachable andthey go out of their way to ensure your stay is enjoyable.The rooms are large wirh bathroom and separate area with tea and coffee making facility.Daily room service and numerous fluffy white towels each morning. Tv in the room but not many viewing stations however we did not watch any TV. Dinning room small but well maintained. Good selection of food available and excellent value for money.We had bed and breakfast but there are other options. Good size swimming pool with numerous seating available.Some areas could do with updating but this is only cosmetic. I would certainly stay here again if find myself in that area of Jamaica.
This is a very nice hotel set in the heart of the city. My family and I spent our time in the 2 bedroom apartment. The apartment was huge! Each bedroom has 2 double beds and each one has their own bathroom. The living room area has a couch and 2 single chairs; and to one side there is a dining table with chairs. The kitchen has a pantry area, microwave, and refrigerator. More than enough space for my family. The apartment has beautiful crown moldings and woodwork through out. The living area also has a porch where you can sit outside and enjoy the cool breeze. Now the reasons I didn't give it 5 stars is because the room could use some updating. The walls could use some paint. There was only 1 TV; the old tube kind and it wasn't even working properly at first. There was only 1 phone. The wifi was very spotty; mostly it didn't work. The living room chairs could use some updating too; you can see the age in them. The surrounding areas could be repaved as its falling apart. The sign for the hotel could be more compelling and attractive. The pool didn't look the cleanest and it was situated right in front of the restaurant so anyone sitting there would be looking right at you. Now back to the positives, their breakfast package was amazing! The food was delicious and you can even order it up to your room! The negatives are small but important enough that they should be attended to. Overall, I would definitely come back and I would hope that it would be an even better stay.
This hotel exceeded my expectations. I was told by friends that since Mandeville isn’t a tourist town, I shouldn’t expect to find great hotels there so I had lowered my expectations tremendously. However, i was pleasantly surprised. We stayed in the Junior Suite with balcony . The room looked comfortable . The mattress was squeaky and needed to be changed however honestly we slept well. The AC worked well also. However the bathroom fixtures are old and need to be upgraded. We would have preferred a shower instead of a tub. There was also only one wash cloth for two guests. The pool needed to be cleaned and wasn’t turned on so that wasn’t an option for us. We appreciated the welcome drinks and we chose to have rum punch. The rum punch was well made and very strong. We also loved the buffet breakfast on Sunday. It was delicious with great choices. We felt like this hotel gave us value for our money.
Well located in the centre of Mandeville, but nevertheless fairly quiet. We had a large and pleasant room overlooking the pool (King room with balcony) and it was comfortable. Fridge and kettle provided, and a small but clean bathroom. Wifi not working to start with but later repaired. Spacious guarded parking area. The restaurant food is simple and good (we enjoyed the Jamaican dinner and breakfast), though service is variable. Coffee, as all too often on the island which produces the best coffee in the world, is dreadful. Please acquire some (inexpensive) French press coffee pots and brew fresh coffee for guests - do not keep it heating on those awful coffee machines! Fruit juice not fresh, when the market is a few steps away, offering wonderful oranges - I cannot understand that. Check in was fairly slow and we had to wait quite a time for a porter - necessary as there is no lift to the upstairs rooms. Mandeville is a good place to stop for a couple of days, with lovely buildings to see very close to the hotel (beautiful historic courthouse and church, the covered market etc). The hotel feels traditional and was pleasant and we would stay there again, though it would be good to receive better service and better coffee and juice!
Quant small place to stay in Mandeville. Staff are curtious and polite. First impressions were good. The down side is the place could do with a huge injection of cash as it was very dated. A few modern century luxuries could be put in place but the main this was that it was clean.
I visited Mandeville in July to see my other half family who lives in Clarendon. Unlike Kingston (where I was staying) and the North coast, Mandeville wasn’t touristy which was perfect as it has this lovely feel about it with all the locals around and even though it was hot trust me it was a lovely temperature, cool place unlike Kingston that was boiling hot. The hotel itself is in a perfect spot just a few minutes walk from the Main Street, close to KFC, shops and the police station (hotel down a little side road). First impressions was good, the hotel general decor had seen better days and it would be lovely if it updated even just fresh paint. Check in was swift (not a lot of people), receptionist was lovely and professional. I booked a Junior suite/room just because I triple checked reviews on tripadvisor as well as their website and realised only the Junior rooms were recently refurbished and I wanted somewhere comfortable, clean with a nice big bed, flat screen tv, mini fridge and AC which the room did deliver. The room was very big, very clean, shower over bath which wasn’t bad but be mindful Junior rooms are upstairs (if you have mobility issues like me but I managed). Breakfast was included in the price I paid which was really reasonable but I wasn’t a big fan, the escovitch fish was just a fillet of some kind of fish coated in breadcrumbs (not nice) so I ordered a cheese omelet instead which was ok. My biggest disappointment was the pool it was closed and looked as if it hadn’t been cleaned or used in a long time; the reason I booked a room there was so that I could take a dip in the pool because I was so hot even though Mandeville wasn’t as hot as Kingston, nonetheless the pool should be in use and clean so that visitors can have the choice of cooling off in the summers heat! From what I can use mostly locals use the hotel so maybe they aren’t interested in using the pool but it should still be cleaned. That said I really love the area, Mandeville is really nice, the hotel convenient and comfortable so I extended my stay ($50/60 us without breakfast ) people are friendly I found a salon nearby and did my hair and nails for a fraction of the price I buy in Kingston. We didn’t eat at the restaurant other than for breakfast because there were a lot of places to eat only minutes away from the hotel. I will definitely be coming back on my next visit to Jamaica but only will be booking the Junior room unless the other rooms are also renovated because all the other rooms are outdated.
We made the perfect choice of putting on our Mom's birthday party at the Mandeville Hotel in Jamaica, on June 1st, 2018. Everyone had a great time and for me, I'm looking forward to doing my next big event at this venue. The entire hotel staff was great !!! On our arrival at the front desk we were pleasantly greeted by Amanie, Sirieka and Nikita...they were very warm and made us felt comfortable; enquiring how was our flight, the drive down to Mandeville, and gave us the assurance that, if we needed anything, they were there to help. Wow !!! at that point we knew we had made the right choice. The decoration of the hall was beautiful and just the way I had discussed with Amanie during the booking/planning stage. The lovely blue and gold background definitely enhanced our pictures and worked well with our gold theme for the party. The food was very delicious... prepared by Chefs Linda and Jerry. It was also served on time, much to the satisfaction of our guests. We could not have asked for a better presentation of a three course meal. I must say a special thanks to Amanie for the professional way she handled our booking/planning and the ultimately delivery on a day that meant so much to us. She is a valued employee in my book. I also spoke once with Tanielle of Groups & Events Sales Department, a true professional who did exactly what she promised on that occasion. How could I forget Paul, the pleasant all rounder, whom I met in and around the hotel, always ready to give direction or help if needed. Room service was great and punctual .with the meal still hot. Thank you guys for making our special birthday event one to remember. Our guests were so happy they are already asking when is the next event and also wanted the Mandeville hotel info with a view of planning their own events in the future. The first impression by your front desk ladies (Sireika, Nikita and Amanie) had us totally sold. You guys exceeded our expectation, keep up the good work and see you soon.... great job !!!!!
We arranged our mum's 80th birthday party from the UK at the beautiful Mandeville Hotel in Jamaica on May 19th 2018 and can honestly say it was absolutely perfect! It was a purple, silver and white theme party. We did not have to worry or stress about anything we just left it in the hands of the capable, professional & dedicated Sales & Events Team, who arranged the most beautiful event for our mum! Everything was just the way we envisaged it would be, from the menu, the DJ/music, right down to the decoration. Special Thanks to Amanie who was the main staff member, who we liaised with from the UK, and who was so patient and understanding. Our friends and family are still talking about it. The Mandeville Hotel made our dreams come true. Thank you so much to everyone involved who helped in arranging this wonderful event! You guys are truly amazing!
Our stay here two years ago was very good, with a few problems like the hot water not working most of the time. This trip, however, is incredible! The hot water problem is solved. No problem with any of that. At our arrival we were greeted by a desk staff that was efficient and welcoming. Sireka and Nikita are very helpful and caring. When we got to our room, a "Junior Suite" that overlooks the pool, we found it had been completly renovated, and was absolutely beautiful. New furniture, plumbing, air conditioning, decor. My bride and I were awestruck. The transformation was complete. The Mandeville Hotel is an old, historic hotel in the center of Mandeville, a large city in the center of Jamaica, and definitely up in the hills. As I write this, at 11 in the morning, the skies are partly cloudy, breezy, and the temperature is in the mid 70's. MUCH more pleasant than being in a hot town, although of course it lacks the ocean. But the pool is well maintained, and the temperature is just about perfect. As with any old hotel, there are things that you don't get in a real modern place, like an elevator, but the stairs are not many, and the staff will help with anything that is needed. The place is secure, with gated and guarded parking. About two and a half hours from MoBay, and worth every minute. The trip here was more than scenic, and going through the winding road up the mountains was nice!
The wear and tear of the hotel is showing, however the customer service is outstanding. Any issue or concerns you experience at this property, please speak with Paul in management, he is phenomenal with resolving all complaints.
- Free full breakfast
- Free WiFi in public areas
- Free parking
- Onsite dining
The Mandeville Hotel places you next to Reliance Centre and Mandeville Market. This 3-star hotel has 60 guestrooms and offers conveniences like free breakfast, an outdoor pool, and free self parking.
Free full breakfast is included with your stay and awaits you each morning from 7 AM to 11 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.
All 60 air-conditioned rooms provide ceiling fans and phones. For entertainment, guests can enjoy cable TV.
Guests of The Mandeville Hotel enjoy an outdoor pool, free WiFi in public areas, and a meeting room. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. This smoke-free hotel also has a garden.
Reviews from Trip Advisor
52.0% of guests recommend this hotelTotal of 76 reviews