Stayed at Toyoko Inn Cebu overall, it’s a clean, safe, and well-maintained hotel. The free breakfast is good and the airport shuttle service is definitely a nice feature for travelers.
However, there’s an issue with their airport shuttle policy. The service doesn’t operate 24 hours, it only starts at 6:00 a.m. Unfortunately, my flight was early, and when I mentioned it upon check-in, the staff said they couldn’t accommodate before 6 a.m. On departure day, I found out the driver could actually go as early as 5:30 a.m. if I had made a reservation, which I did mention days before, but they failed to book it. As a result, our slot was given to others, and we ended up taking a taxi instead.
It was a bit disappointing after informing them in advance, but aside from that, the stay was comfortable.
✅ Overall: Clean, safe, and convenient — but the shuttle service system needs improvement.