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The Pleasant House

2.5 star property
Hotel with free parking, near Heaton Park

Choose dates to view prices

Photo gallery for The Pleasant House

Deluxe Triple Room, Multiple Beds (Studio) | Desk, free WiFi, bed sheets
Shower, free toiletries, towels, soap
Front of property
Shower, free toiletries, towels, soap
Deluxe Triple Room, Multiple Beds (Studio) | Desk, free WiFi, bed sheets

Reviews

3.8 out of 10

Popular amenities

  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View in a map
390 Chapel Lane, Manchester, England, M9 8WB
  • Place, Heaton Park
    ‪17 min walk‬
  • Place, AO Arena
    ‪9 min drive‬
  • Place, Etihad Stadium
    ‪9 min drive‬
  • Airport, Manchester (MAN)
    ‪27 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed (Shared)

Desk, free WiFi, bed sheets

Standard Double Room, 1 Double Bed (Shared)

  • 100 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room, Multiple Beds (Studio)

Deluxe Triple Room, Multiple Beds (Studio) | Desk, free WiFi, bed sheets

Deluxe Triple Room, Multiple Beds (Studio)

  • 100 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Studio, 1 Double Bed

Desk, free WiFi, bed sheets

Standard Studio, 1 Double Bed

  • 100 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, Multiple Beds (Shared)

Standard Triple Room, Multiple Beds (Shared) | Desk, free WiFi, bed sheets

Standard Triple Room, Multiple Beds (Shared)

  • 100 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room, 2 Twin Beds (Shared)

Desk, free WiFi, bed sheets

Standard Twin Room, 2 Twin Beds (Shared)

  • 100 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room - Shared

Desk, free WiFi, bed sheets

Standard Double Room - Shared

  • Sleeps 2

View all photos for Standard Twin Room - Shared

Desk, free WiFi, bed sheets

Standard Twin Room - Shared

  • Sleeps 2

View all photos for Standard Double Studio

Desk, free WiFi, bed sheets

Standard Double Studio

  • Sleeps 2

View all photos for Standard Triple Room - Shared

Desk, free WiFi, bed sheets

Standard Triple Room - Shared

  • Sleeps 3

View all photos for Deluxe Triple Studio

Desk, free WiFi, bed sheets

Deluxe Triple Studio

  • Sleeps 3

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About the neighborhood

Manchester

Located within 2 miles (3 km) of Heaton Park, The Pleasant House is within 3 miles (5 km) of Middleton Shopping Centre. This 9-room hotel welcomes guests with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Heaton Park - 17 min walk - 0.9 miles
  • AO Arena - 9 min drive - 3.9 miles
  • Piccadilly Gardens - 9 min drive - 3.9 miles
  • Deansgate - 9 min drive - 4.1 miles
  • Etihad Stadium - 9 min drive - 4.0 miles

Getting around

  • Bowker Vale Tram Stop - 3 min drive
  • Moston Station - 6 min drive
  • Manchester Airport (MAN) - 35 min drive

Restaurants

  • ‪The Grove Inn - ‬2 min drive
  • ‪Ye Golden Lion - ‬18 min walk
  • ‪Royal Voluntary Service Café - ‬18 min walk
  • ‪Wilton Arms Hotel - ‬4 min drive
  • ‪Beefeater Heaton Park - ‬20 min walk

About this property

The Pleasant House

Hotel with free parking, near Heaton Park
Guests of The Pleasant House enjoy features like free WiFi in public areas. Free parking is available if you drive. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing.
Guests can expect to find free WiFi and 32-inch flat-screen TVs with digital channels and Netflix. Coffee makers, desks, and free toiletries are also standard.

Similar properties

Reception
Ox Hotel Manchester
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
7.8 out of 10, Good, 1,105 reviews
$39 nightly
The price is $47
Nov 23 - Nov 24
Total with taxes and fees
Ox Hotel Manchester

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Evening entertainment

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

OYO The Pleasant House Hotel
OYO The Pleasant House Manchester
OYO The Pleasant House Hotel Manchester

Frequently asked questions

Are free cancellation options available at The Pleasant House?

The Pleasant House provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at The Pleasant House?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at The Pleasant House on Nov 19, 2025 start from $52.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of The Pleasant House?

This hotel is located in Manchester, close to Heaton Park, Old Trafford, and AO Arena. You'll also find Deansgate and Co-op Live Arena within a short drive.

Is parking available on site at The Pleasant House?

Yes, self parking is offered for free at the hotel.

Does The Pleasant House have a casino on the premises?

No, The Pleasant House doesn't have a casino.

Is there an indoor pool at The Pleasant House?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Pleasant House?

Amenities at this hotel that appeal to couples include Netflix and evening entertainment.

Does The Pleasant House have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Pleasant House have a restaurant that serves breakfast?

No, The Pleasant House doesn't have a restaurant that serves breakfast.

Does The Pleasant House allow pets to stay for free?

No, pets aren't allowed at The Pleasant House.

Does The Pleasant House have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from The Pleasant House?

The closest major airport to The Pleasant House is Manchester Airport (MAN), which is 22.9 mi away (35 minutes by car). Another top airport is John Lennon Airport (LPL), which is around 28.9 mi away.

Are there rooms with balconies that I can book at The Pleasant House?

No, you won't find guestrooms with balconies at The Pleasant House.

The Pleasant House Reviews

Reviews

3.8
Rating 10 - Excellent. 3 out of 42 reviews
Rating 8 - Good. 2 out of 42 reviews
Rating 6 - Okay. 5 out of 42 reviews
Rating 4 - Poor. 6 out of 42 reviews
Rating 2 - Terrible. 26 out of 42 reviews

3.6/10

Cleanliness

4.0/10

Staff & service

2.4/10

Amenities

3.6/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

2/10 Terrible

Kirsty

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Michael James

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We secured hotel accommodations via Expedia for a concert. The selected hotel, however, did not meet expectations. The property currently resembles a construction site, and the premises are permeated by the odor of cannabis. Contacting the owner for check-in proved difficult. Furthermore, the Inn lacks amenities, including parking and toiletries. The communal washroom facilities are poorly maintained. It is concerning that companies continues to list this establishment.
Stayed 1 night in Jul 2025

4/10 Poor

Stella

Stayed 5 nights in Jun 2025

2/10 Terrible

Fokhor

Disliked: Property conditions & facilities, room comfort
The room stunk of weed there was a sock covering the smoke alarm and I had to use air freshener most of the night but the stunk never went away. Apart from peeling wallpaper broken lights covered with carrier bags the beds were at least comfy. Shower was hot
Stayed 1 night in Jun 2025

4/10 Poor

Laila

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Muhammad Umar

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Fahad

Stayed 1 night in Apr 2025

8/10 Good

Patrick

Stayed 1 night in Mar 2025

2/10 Terrible

Akindayo Oluwatomiisin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Okay

The surrounding around the room is appalling. Looks like a dead end with plenty dead leaves and a heap sand. If you check in at night you’d be worried sick. No TV or any form of entertainment just crawling insects from the nearby bush
Stayed 1 night in Mar 2025

10/10 Excellent

YvetteHelena

Liked: Cleanliness, staff & service, room comfort
Good
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give a wide berth

I did not stay I went home. On arrival property had scaffolding around it, there was a hand written note with mobile number for check-in, alarm bells rang. The person who answered the door was bare foot in sliders. I was shown 2 rooms in what seemed a desserted property. The person had the door codes on his phone. I felt very uncomfortable and unsafe. I am a 70 year old female. I got in my car and fled.
Stayed 1 night in Feb 2025

2/10 Terrible

Mazharul islam

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Joselyne

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Julie

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was sent elsewhere when we got there sent to a hotel miles away cost us £30 Told us we are getting a on suite.This place is unfit for humans .dirty bathroom dried vomit down the bed sheet blood and drink stains on the wall carpet filthy broken furniture no remote for tv Very noisy didn't sleep sat on bed all night had kettle with no leed and nothing els.Was stuck their
Stayed 1 night in Nov 2024

2/10 Terrible

Mohammad

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

JONATHAN

Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

SCAM

THIS HOTEL IS A SCAM. DO NOT BOOK. A pice of paper on the door with a mobile number to ring for check in that isn’t a real number. Terrible manners when you call OYO company for answers, they tell you it’s your fault
Stayed 1 night in Nov 2024

8/10 Good

Joseph

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Sara

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't go

Zero stars across the board, only the sheets were clean in our room, everything else was covered in a layer of dust and old stains. Light fixture was covered in cobwebs. The bathroom also had not been cleaned as hair and general dust was gathered all over. I had to request more toilet paper, and instead of replacing it themself, staff indicated where to find it in a living room that is a private lodging for said staff? So I had to do that at 3am, plus I requested a hairdryer and after being told via text that this had been sorted, I asked repeatedly for it to the staff member directly to finally have him saying the hairdryer was in another room, so he couldn't help me with that. The door pad to our room had low batteries and I was stuck outside of my room at 3am for about 10 minutes with several attempts to enter. After contacting the member of staff about it, he came and claimed the charge will last for another 2-3 weeks. Surely having to try 6+ times to enter because of low batteries is not considered fully charged. I requested a refund and they refused, citing company policy and not even acknowledging the uncleanliness. Do not book and waste your money.
Stayed 1 night in Oct 2024

6/10 Okay

Calvin

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Could be worse I guess😅

Location is in a middle of a council estate.. when I arrived there was a torn piece of paper stuck to the door saying ring Ahmed for check in. Which I did and he seemed a nice guy the door handles are cool electronic, for the main and room doors but the code for the room is excessively long and hard to remember so don’t leave your phone in the room when you go bathroom or you may be locked out, speaking of the bathroom it is very nice, instagram worthy but if you look carefully there’s lots of half finished things and what’s even worse is the cleanliness it’s absolutely disgusting some of the things I found in my room I opened a draw and there was open used packets of condoms and balloons from people using canisters they must change the bedding and that’s it! I think if you left something in a draw and came back a month later it would still be there. Overall for £43 you can’t complain cause you get a clean very comfortable bed and a decent bathroom which is all you can ask for. Oh yeah also they say you get a flat screen tv in your room which is a lie you only get a picture of the ocean😂
View from the window 👌
Beautiful modern flat screen tv with Netflix 👍 📺
Stayed 1 night in Oct 2024

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

On arrival the outside looked awfull rundown a scrap piece of paper stuck to the door for check in saying ring this number no light to see had to use phone torch, a person came to the door with no shoes and socks on and wanted to see our checkin details b4 we could enter. Showed us to room had 2 single beds not double as we asked for, smelt of weed and cigarette smoke, not clean, bed uncomfortable, the only thing that was clean was the bedding,shared bathroom and toilet, really poor standard needs a deep clean and redecorating
Stayed 1 night in Oct 2024

6/10 Okay

michael

Liked: Cleanliness, property conditions & facilities
No tv
Stayed 1 night in Oct 2024

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay well clear

The place was disgusting it stunk of cannabis.
Stayed 2 nights in Oct 2024

2/10 Terrible

Joanna

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was dirty and smelly. No drinks refreshments i asked for double bed got 2 single beds. Need a refund
Stayed 1 night in Sep 2024

2/10 Terrible

Colin

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst place

Had problems finding the place, once I did find it it wasn't very welcoming. Would not let me in until he had seen receipt. Once shown the room had to go through the living room were several family members and children were playing game's on TV. The room had no facilities and was not shown the bathroom or told about it.
Stayed 1 night in Sep 2024