Gardens Hotel3.0 out of 5.0
Recent guest reviews
I was originally staying in another hotel for my one night stay in Manchester but when I arrived at the airport I had a nosey on booking.com and found this much cheaper alternative for £40. I immediately cancelled the other hotel and booked this one. The hotel doesn't advertise itself as 5-star or luxury but it is somewhere to rest your head and is in the perfect location for visiting Manchester. The hotel is a 5 minute walk from Piccadilly train station and minutes away from all the shops, bars and restaurants you'll ever need! I found the staff to be very friendly and genuine, the young man on check in was very talkative and was very efficient at his job and in general all the staff I met from housekeeping to reception were great. The FOH area is clean with a small bar to wet your whistle. The rooms are as other people said are quite dated and lacklustre but for the price of these rooms you simply cannot complain about this. The bathroom was clean with a well sized and powerful shower with a handy heater on the wall for hanging and drying towels. The bedroom had tea and coffee facilities, tv, iron and ironing board, desk and chair. There were a few small issues during my stay including not being able to open the window as it was being repaired (made the room very hot but luckily they had placed a fan in my room), the fire alarm sounded twice for a few seconds around 11pm at night but this was no issue as I was going out for drinks anyway, and the lift was out of order (I think this may have been linked to the fire alarm issue). Obviously none of this bothered me but if you are extremely picky and can't appreciate such a good value hotel (which I would actually pay more for) with minor hiccups such as these, I'd advise you choose another hotel which you would pay a lot more for and usually face other issues. All in all I definitely will be back at this hotel for my next trip to Manchester and will be recommending this to all friends and family who may wish to visit this great city for themselves.
The hotel is walking distance to major transport, shopping and tourist attractions. Staff was helpful and friendly. Yet the decor was dated, and needs maintenance for the floor tiles as there were quirky sound walking around. The curains were also quite worn with lots of dust. Sound proof was non existence, and you could hear conversation from other rooms and streets. For those who plan to visit in the summer, note that there is no aircon and opening windows will mean noise. The best part of the hotel, apart from the staff, is the bright and large bathroom.
Well located in the city centre, walking distance from Piccadilly. It doesn't look great from the outside but the inside is not that bad. Rooms are old and need a refurbishment (specially the carpet), but have enough space. Stayed for two nights, it wasn't horrible but disappointed as it doesn't worth the cost.
It doesn't look much from outside, but the rooms are clean and the lounge and restaurant area are completely acceptable. Excellent location. This was our second visit and we'd book here again. It was a nice surprise that a full English breakfast was included with our room. Staff are friendly and polite. Good value for money.
excellant value for money stayed in an executive room that was lovely decorated and very reasonably priced all the staff were extremely polite and helpful, breakfast was 1st class ideal location for the city center will deffinetly be staying at this hotel again thanks for a wonderful stay
Very nice rooms, clean and big enough, good wifi, very friendly staff, located in heart of city in piccadilly gardens with a lot of nearby shopping, restaurants, etc. Walkable from bus station and piccadilly station. Will stay here again.
The whole hotel needs a total refurb, shared areas and the room I was in were grubby to say the least. The carpet in the room was filthy and the shower ancient, I wouldn't wish this hotel on my worst enemy!
Great location. Wonderful staff.Good b.fast.Next to all shops trains pubs.would definitely stay again and would recommend . checking in was without a hitch and so was cheking out. Comfortable bed and warm room.
I booked a double internal room, after reading the reviews I wasn't sure if we would have a window in room, but we did have one but not great for looking out of. The room was small with cheap looking furniture but having said that it was clean, towels soft and fluffy, hot water and shower very good but be careful it can get very hot. We only stayed two nights midweek so it suited us fine. The bed was comfortable and room was warm. Breakfast was very good full English and continental as well. Staff were pleasant and answered any questions we had. The hotel is great for train station, shopping and venues, although the area is a bit run down and quite a lot of homeless people around that is not the fault of the hotel. I'm not sure if I would stay here with my children though as I would be nervous at night around this area with them especially at the weekends when it would be much busier. I would have no problems recommending the gardens hotel if you want great access to shops etc. but be prepared for a bit of noise as it is right in the centre of town. The rooms could do with a refurbishment in the future but then the cost of staying there would probably rise because of this. I enjoyed my stay in Manchester and would return.
I booked 3 rooms....twice doubles and a twin for a family event. The rooms were not cheap. When we got there we were given three twin rooms despite being told we had 2 doubles and a twin. Given time constraints I did not complain. The hotel shared areas and rooms look tired and shabby, the rooms could do with a thorough clean and are basic to say the least. They were also small. The night porter was rude and refused to listen in fact he was unhelpful. I would never book this hotel again it is way over priced for such a grubby, dirty and shabby hotel I was very disappointed.
Reviews from Trip Advisor
59% of guests recommend this hotelTotal of 1059 reviews