Britannia Hotel Bolton3.0 out of 5.0
Recent guest reviews
Britannia hotel is fine and ok but need some refurbishment. It was booked by Coach tour. Upon arrival the gentle man in the receptionist was non -challant when the passengers from the coach emerged,not even a smile,the receptionist was just giving the room keys out to the guests. Finally we all settled in our rooms. Tea time was 6pm. Fantastic buffet (English meal) waooo it was delicious. I really enjoyed my 3 course meal ending it all up with white coffee. Breakfast was more than ok it was a buffet (English) I enjoyed my breakfast. I will give them 100% as it appears to be cooked from scratch not packed and frozen. The restaurant looks like a 5 🌟 restaurant. I will give them 4 🌟 rating reserving 1 🌟 for the receptionists attitude.
Reading reviews before travelling there on 5 day stay on National Holidays I didnt know what to expect,what i and my friends found were clean rooms comfortable beds with clean towels daily very very helpful staff breakfast with everything you could ask for ,granted evening meals not quite as good but still good selection,entertainment not the best but i wonder what some people expect for the price they paid, I think it was very good value for money ,
stayed 4 days on national tour nice clean hotel great choice on breakfast but evening meals poor soup station in restaurant entrance so gets crowded bread rolls cold not heated main course roast potato cold and solid as were the yorkshire puddings choice of cold deserts ok but same for all the 4 days there no hot deserts.happy hour at bat 5 till 7 but dont get back to hotel after day out till 4.30 back to room to get ready for dinner at 6.30 so you are lucky to buy one drink on this offer.hotel full when I stayed so no sitting to enjoy the evening not even a seperate room to enjoy the entertainment which on wednesday sing in the restaurant so dont move after dinner as you wont get a seat.
Stayed here for 5 days 4 nights with Just Go Holidays, the room was clean & comfortable, was pretty cold when first when we went in , so asked Reception if we could have heating on (on 6pm-8pm & mornings) the water in Bathroom was very hot when having a shower , but easily adjusted, Food for Breakfast was self service , Cereal , fruit , yogurt , ham & cheese full English , toast , fruit juice , tea or coffee, as we we were on half board Evening meal was just as good with a good choice of food . Happy hour Drinks Lager / Beer £2.50 A PINT AND WINE £2,75 A 175ML glass. Entertainment Tuesday & Wednesdays..
The hotel in my opinion could do with a good upgrade. Rooms cleaned daily but they need a coat of paint and new bathroom. The food is not bad each meal we have enjoyed. There is entertainment on a Tuesday and wednesday. Staff we have found helpful and friendly shame about rooms or it could be a nice hotel. Oh yes beds comfortable to me a bonus big bonus.
We stayed here for 1 night at the start of June 2017. On arrival we checked in and were treated quite rudely by the woman on reception. All she seemed bothered with was getting the money from us, we were not told about breakfast times or the free wifi. When we got to our room we noted that the room was dirty, in fact it looked like it had not been cleaned for at least a week, probably longer! We went to reception and asked if we could be moved, but were told we could not. We therefore asked for the room to be cleaned again and the woman on reception quite rudely called the chamber maids and, in front of us, asked that the room be cleaned as "... the guest says it has not been cleaned, can you go have a look". The chamber maid came and dusted one of the cobwebs and cleaned the bathroom, she was most apologetic, but it was in fact still left dusty and dirty with cobwebs all round the room! We went out for the evening and then returned to the hotel. On returning we had to ask what time breakfast was, as we had not been told previously. In the morning we went for breakfast. This was luke warm and the coffee was not nice at all. The cutlery was mismatched, as were the cups (which you had to tilt to fit under the tap for the coffee, which also dripped all over the tea towel that had been put on the table). As we booked out I asked about wifi and told that there was free wifi for guests and the password was pointed out to us, which was in the corner of the reception desk! All in all this was not a very enjoyable stay, luckily we only stayed for the night.
Visited this hotel as part of a coach tour and it is of an average standard. Had a problem initially when booking in as I hadn't been assigned the room I wished for and after discussions with reception we were able to secure two separate rooms instead. The room was very cold but the reception did quickly sort this by putting on the heating. The room was adequate but needed refurbishing as there were stains on the carpet and the chair's foam was coming out! The room was equipped with a double bed, desk, tv, chair, hairdryer etc. There was adequate storage space and plenty of hangers. The bathroom was clean and tidy with both a shower and bath! The shower was very powerful which was enjoyable but did lead to the bathroom floor being flooded with water (the shower curtain was in the correct position). The food was adequate with soup/salad for starters, a main course and a choice of sweet. For breakfast there was a range of cold and hot choices with juice and teas/coffee available.
People stay here because they need to, not because they like to. So, for those with meetings etc nearby or who are attending events in the area it may suffice but it isn't a 'pleasure & leisure' sort of hotel. Think more Crossroads Motel than Marriott and you won't be too disappointed. You will be given a room, but don't assume it will be clean. You will have a bathroom - as above. You will have tea and coffee making facilities, but expect unbranded bottom of the range budget supplies - sachets simply marked Freeze-dried Coffee. Your room will have walls but they will be very thin. Expect to hear every conversation, movement, TV, toilet and bathroom activity of your neighbours. Mine were entertainingly flatulent throughout my 3-night stay.... Also, remember that they can hear you too.... My own room was a decent size with a fascinating old radio and entertainment console by the bed. While it hadn't worked in years, it added a pleasing retro touch, being an authentic vintage feature, and complementing the Caramac-coloured tiled (floor to ceiling) bathroom. Personally, I liked the quirky feel of the room, and it was relatively peaceful, being at the back of the hotel. The furniture was very battered, but had a bit of character, so no complaints there. You will be offered an evening meal, but apart from the lovely salad bar expect poorly prepared and processed basic fare. Almost everything appeared to be bought in frozen, and the one element that was freshly prepared - the veg - was either boiled to a grey mush or dangerously al dente. You will be offered breakfast, and you will be pleasantly surprised! The cooked options are good, but I was rather perturbed by the sight of the curled up ham, and the sad-looking cheese slices which looked as if they may have been put in place the night before. Beware of the coffee too, as it's like tar. Happily, a nice selection of good quality herbal teas is available. While I enjoyed my stay overall (on a four-day trip with National Holidays) I must rate it as 'poor', because the facilities can in no way be graded as average. Note to Management: Wipe the filthy marks from all of the room doors (most appear to have been kicked in at some point), repair the carpets and have kitchen staff trained to prepare fresh food and you may slide up a notch.
The room was tired but not tatty. The window was open when we arrived and wouldn't shut even with a struggle. Also the electricity was off in the room!! We arrived at almost midnight after a 400 mile drive so I had to ring reception to get this sorted before I could even turn a light on or have a warm drink. The staff were however helpful and managed to shut the window and had to turn the electricity on out in the corridor. Some of the bathroom tiles were cracked. If we had a choice we would rather stay in a travelodge or a premier Inn for the price as it needs updating. We didn't have breakfast so can't comment.
We have stayed here a few times over the years. Very friendly staff with a nice clean room. The hotel itself is dated and a bit shabby in places. Could do with a lick of paint and new carpets in the corridors leading to rooms. Loads of parking space with good views from the front of the hotel.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Laundry facilities
Britannia Hotel Bolton is located within a few miles (5 km) of Grosvenor Casino Bolton and University of Bolton. This 96-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking. Also nearby are Macron Stadium and Bolton Golf Club.
This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 10 AM.
All 96 rooms provide coffee makers and ironing boards. Guests can expect to find free WiFi and TVs. Rooms also include hair dryers.
At Britannia Hotel Bolton, guests have access to free WiFi in public areas, 4 meeting rooms, and free newspapers. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include laundry facilities and wedding services.
Reviews from Trip Advisor
48% of guests recommend this hotelTotal of 452 reviews