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Mercure Mont Saint Michel

4.0 out of 5.0

Recent guest reviews

I booked this hotel a few months ago - on a booking site listed on Trip Advisor. This was the best price for our one night stay, so I booked two rooms (four adults) and asked for the rooms to be close by. The confirmation email arrived from the booking website and a few hours later a second email arrived from the hotel promising rooms next door to each other and it advised us that the code for the parking barrier. would follow. The day before we drove to Mont St Michel the email arrived with the barrier code - unfortunately it went straight to my spam folder but a phonemail to the hotel saved the day. My daughter and her boyfriend also booked a room for the same night and travelled with us. The hotel got all three rooms within about 6 doors of each other. The rooms are basic - but they were clean and have everything that you need. The shuttle buses stop less than 50 metres up the road going to the Mont, and right outside coming back - ideal. Its only a 2km walk to the Mont so it's about a 5 minute ride. Breakfast in the restaurant next door is a serve yourself buffet. There's a reasonable selection of hot and cold food and enough to fill the hungriest of travellers. One word of warning - DO NOT park your car underneath the trees - the local pigeon population used mine as target practice and it needed some vigorous cleaning afterwards

We visited Mont-Saint-Michel late afternoon on a Saturday in Aug and since we had not made any advance reservations for the night, everything on hotel locating web sites was very high priced ($400+) or quite a distance away we decided to chance walking into the hotels in the shuttle bus area. The one we walked into didn't have a room but she could check all the area hotels. Hotel Mercur had 1 room left for 169 euro, although more than we usually pay, at that point it was a deal, especially since it includes breakfast if you're 60+. We did have to pay 11,E to get our car from parking lot + 4 EUR for code to get in their lot. But it was great being able to go back to MSM in the evening and again early in morning. Hotel staff was very nice. Breakfast was good and our room (23) was very nice with recently done modern bath... definitely smarter to make reservation ahead but we were lucky.

We arrived a little early with our group of 15 travelers (2:00pm). The manager at the front desk said absolutely NO check-in before 4:00. We paid porterage so our bags were unloaded and placed in front of doors, but we could NOT access our rooms! Who was watching the luggage???? The manager at the front desk was smug and unmoving, although we saw no one cleaning rooms to delay our entry. At 4:01 we were handed a tray of keys that had been sitting behind the counter for quite some time. Rooms were mediocre, at best. At 6:00 pm, we checked on our group's hotel-restaurant reservations and the same manager said he had no record of reservations. After scrambling and locating our translator and appropriate paperwork, we approached another desk person who verified our time and reservations without showing her our paperwork. The manager sat back and smiled. GRRRRRRRR! Our dinner in the restaurant was quite good and service was as well. Please do not waste your time OR money patronizing this hotel. We have had great service at all other hotels in France (including Mercure).

My only complain of this hotel is about the stairs. They didn't have rooms avaliable on the ground floor as I had requested on my special requirements and I was with big luggages and was not easy carryng on them trhough the stairs. The room is very good, big, very quiet, with a very confortable bed. The bathroom is huge, all refurbished new and the shower is great! The hotel is in front of the bus stop wich the buses goes to Mont Saint Michel. The breakfast is not great, comparing to others hotels from France, but it is good. The attendents are very kind and helped us giving pratical informations about the Mont Saint Michel, and from the tide table. They offer free parking and you only have to pay for the pass code to enter. Before going to the hotel, I had read in the reviews that they don't give this pass code until the day of your booking. So, we called them on the phone while we was almost getting to the hotel and they said the pass code to enter to the parking area without any problems. Mont Saint Michel is a dream and the hotel helped that place to be a dream come true for me.

We selected the Mercure to stay the night at Mont Saint Michel. It was hard to find as there are no signs. We called the hotel and they explained. The hotel is part of a park of hotels on the shore and logistics system for the attraction. Buses leave every 15 min just in front which is perfect. The restaurant is trying to offer quality but not achieving this. Would not recommend to eat there.

We were emailed an access code to get through a barrier in order to access the hotel and had no issues with getting in. Check in was good, the receptionist was very polite and gave us good information. Our room was in the annexe and was a bit small but was nice and quiet. We ate in the restaurant in the evening and the “Tourist Menu” was very good and reasonably priced. We only stayed one night and it was nice to be close to the Abbey after a day exploring.

Everything was fine. Nothing to complaining for. Only exception : we had to pay each time we crossed the gate of the area in which the Hotel is situated. As guest of the hotel I expected this transit to be free of charge.

Location if you want to experience night watching of le mont saint michel is super. It is walking distance - so you can enjoy watching both sunrise and sunset. Price is relatively high (we paid 264 euro for 2 rooms). You can say it is 130 euro per room so not as much but taking into consideration that room is like 1- max 2 stars level it seems pretty expensive. Breakfast charged 15 euro per person. Added value is fact that you can park your car inside of hotel campus. Maybe it is only our case but we were charged twice for the room (hotel on the moment of arriving blocked on our credit card amount for the stay). Next morning they asked us to pay charging again (not reversing the blocking from day before). So at the moment we have two times the same amount charged. We are waiting for final settlement - blocking should be settled in couple of days - but you can't use your limit for time being.

Enjoyable and affordable hotel. Room 118 is quiet and confortable (with bath). Staff very friendly. Possibility to position your own bicycles in a safe place. The restaurant is not haute cuisine but is price - quality wise a good choice.

Although this hotel seems to be in a purpose built 'complex' among other hotels, it was ideal for a stop over. easy to find, parking was 4 euro, but once in there is a free shuttle bus to Mont saint Michelle every 10 mins, though the walk is not too far. We went to the mont itself to eat, there is a resteraunt on site, plus a few others in other hotels. quite a romantic stop over we though, we loved it Rooms ok very comfy beds.Breakfast good

Route Du Mont Saint Michel BP 8 Le Mont-Saint-Michel Manche

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Laundry facilities
  • 24-hour front desk

Located within a mile (2 km) of Alligator Bay, Mercure Mont Saint Michel is within 2 miles (3 km) of Mont Saint Michel Abbey. This 100-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Maritime Museum and Saint-Aubert Chapel are also close to this Le Mont-Saint-Michel hotel.


Dining

This hotel is home to a fine-dining restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start each morning off right with buffet breakfast served for a fee.


Rooms

The 100 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and safes. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Desks are also included.


Property features

At Mercure Mont Saint Michel, guests have access to free WiFi in public areas, 6 meeting rooms, and express check-out. If you drive, self parking is EUR 4 per day, and there's also a free area shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include free newspapers and laundry facilities.

Room options

Standard Room, 1 Double Bed

Full 1 | Sleeps 2

Standard Room, 3 Twin Beds

Twin 3 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

76% of guests recommend this hotel

Total of 1304 reviews