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Mercure Mont Saint Michel

4.0 out of 5.0

Recent guest reviews

The hotel is located precisely at the shuttle stop for riding to Mont Saint-Michel. This could not be better. Across the street are shops, and the restaurant at the hotel also provides good choices for meals. The room was very comfortable and quiet. Highly recommended.

We were amazed by how patient and courteous the front desk staff was. This is an incredibly popular destination and there was a constant stream of people checking in or out, and as far as we could tell no two spoke the same language! Yet the staff maintained a genuinely warm atmosphere and did a wonderful job of engaging each of us. As many others have pointed out, you stay at this hotel for the proximity to Mont Saint Michel itself - and the location is excellent with a shuttle stop right out front. (Alternatively, it was an easy 50-min walk to the Abby, which you'll probably want to take advantage of since the shuttles appeared to be packed all day.) The hotel itself is pretty utilitarian and showed its age, though our room was quite spacious, which would be nice for a family. Our room was in the back building and had a lovely view of the river/canal and bike path with lots of privacy - not a building in sight from our perspective. You did have to walk up stairs, but only 1/2 a flight. The shower and vanity room was quite nice and modern, but the toilet room did not seem to vent and had quite an odor. And to reiterate what so many have said, make sure you get the gate code from the hotel ahead of time. You cannot get into the area/town without a code and there is only one gate, so you will make a long line of impatient fellow travelers wait behind you while you figure it out. But if you plan ahead an pay attention it's very easy, and although we had planned to call the morning of our stay to get our code, the hotel actually emailed it the day before so we didn't have to.

If your room is on the 2nd floor and you have a heavy luggage and cannot lift, ask to give you a ground floor room. Our beds are also a bit worn out. The bathroom has been renovated so it's very clean.

Visit started off on the wrong foot when we got to the town and couldn’t get in. We were told the hotel was supposed to give us a code for the gate. After 30 min of trying everything to get, had to make an international call (which was $$ for us) just to get the hotel to give us the code. Why it couldn’t be emailed or sent before you get there is unknown to me. Make sure you get the code beforehand!!! Room was dirty and the walls were super thin. We could hear a baby crying all night. We would not stay here again.

I stayed here for 1 night in a basic room with viewing the river. I felt it was little bit costly but its ok as staying in their high season. Hotel has 2 floors, well maintenance, quiet, and helpful staffs.

Location, location, location. This hotel is fine, it has a monopoly on location and thus doesn't have to work too hard. Our room worked well for us, had a sitting room on the main floor with the bed up a significant set of stairs...worked fine for us, but would be difficult if you had mobility issues. We looked toward the mont and had a glorious view in the morning. Breakfast was adequate, but nothing to write home about. The staff were cheerful and spoke good English.

We stayed here for 1 night in a standard room, viewing the parking lot. Luckily the room was clean because the carpets in the hallway were covered with stains, which did not leave a good first impression. The bathroom was quite large, but the toilet was in separate room, which was the tiniest I've ever seen; it felt very cramped. Breakfast was served in the restaurant next door, this was good. We also had dinner there, which we enjoyed. The location to visit Mont Saint Michel is convenient, about 30 minutes walk or you can take the shuttle, across the road. All in all, an OK experience for 1 night. I thought the price was a bit on the high side, but I guess you pay for the location.

It is difficult to explain a four-dot review when all the categories are 5, but here goes. The hotel is just fine and I don't understand the reviews that say it is a pit. The only quibble I had is with the rugs in the public spaces that really could use replacement. Other than that, value for price is good and the rooms are clean, comfortable, quiet and adequately equipped. The hotel staff is extraordinarily cheerful, courteous and helpful, even by American standards. This isn't a luxury establishment and folks who expect luxury will be disappointed. That is no reason for a poor review. That said, if anyone from the hotel is reading this, it would be very helpful to carefully explain ton your site he procedure for gaining entry to the area that houses the hotels that are not on le Mont-St-MIchel proper, known as la Caserne. You need a code obtained from the hotel in order to pass the gate. I'm still not sure if we could have gotten it via email the day before or if it required a phone call immediately before entry, which is what we finally did, but only after asking a woman who was acting as a sort of traffic director in the area. Then the phone call was problematic because none of the numbers we entered worked. We didn't know that 02 was the required regional code. Thank heavens for that traffic director!

This is an average hotel with above average prices. It may be that all of the hotels by the Abbey are high price due to location. If you find that to be the case be either a day visitor or pay extra and stay on the Abbey grounds. The food at this hotel was not very good for either dinner or breakfast. The bar was ok but small.

expected more from this hotel that was more like a budget motel (but not in price). Room smelled of disinfectant upon entering. WIFI was unusable (was told to come to lobby if we needed wifi). Not up to standards of Mercure chain.

Route Du Mont Saint Michel BP 8 Le Mont-Saint-Michel Manche

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Laundry facilities
  • 24-hour front desk

Located within a mile (2 km) of Alligator Bay, Mercure Mont Saint Michel is within 2 miles (3 km) of Mont Saint Michel Abbey. This 100-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Maritime Museum and Saint-Aubert Chapel are also close to this Le Mont-Saint-Michel hotel.


Dining

This hotel is home to a fine-dining restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start each morning off right with buffet breakfast served for a fee.


Rooms

The 100 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and safes. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Desks are also included.


Property features

At Mercure Mont Saint Michel, guests have access to free WiFi in public areas, 6 meeting rooms, and express check-out. If you drive, self parking is EUR 4 per day, and there's also a free area shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include free newspapers and laundry facilities.

Reviews from Trip Advisor

Trip Advisor aggregated rating

76% of guests recommend this hotel

Total of 1380 reviews