Hotel Campanile Cherbourg - La Glacerie3.0 out of 5.0
Recent guest reviews
Dear Sirs, I have travelled the world many, many times through out my life and have never have had to write a letter of complaint. Last Thursday I was booked into the Campanile Hotel in Cherbourg. I had been travelling alone, apart from my dog, from central Spain. It is a very long journey especially driving alone for that distance. 60 miles from Cherbourg my car blew up and I had to be transported to Cherbourg by an appropriate vehicle. When I reached the hotel it was dark so the transporter parked my car in the hotels carpark. Madeline, the receptionist that night was lovely. How sad the rest of the staff were not. The following morning I approach the Manager . I explained that I was a 60 year old woman that need help in trying to find a company who would take the car and dispose of it. After listening to this he took a telephone call, returned to his work and blatantly ignored me. I then email the F.O. who gave me a telephone number of a company who could help with the disposal of the vehicle. After calling them I found they didn't speak English and I don't speak French. I then went back to the manager who again would not assist me. By this time I had missed my ferry to the UK. I then phone a friend in the UK to collect me and the dog. When he came he again asked for help. First with a receptionist who wouldn't even notify the manager. Then after knocking on his home door the story was repeated and the only help he gave was to help push the car on the road, as he was going to charge €50 per day if it remained the carpark. There it remains, on the road facing the wrong way on a one way street. He then threatened us with the police but also said that police in France didn't work on Friday afternoon and wouldn't open until Monday. The car remains there in France. I felt that the manager was racist as his approach to other nationalities was not the same as I experienced. I can think of many other ways to describe him and his staff. I know this was not in his job description as such but I do think I should come under, courteous, helpful and respectful. He and his staff were none of these.
Have used the hotel many times now. Previous visit the rooms looked a bit tired so we went elsewhere. Returned to Campanile due to value and found it had improved. The breakfasts and evening buffets still good. Can't say the same about the main evening courses which are probably best avoided as they are pricey and lacking in quality.
A great hotel, always stay here as a stopover before getting the ferry home. Check out is at 12 noon and the staff don't push you out the door. The on-site restaurant serves great food. Friendly staff, can't get better.
I think most people know what to expect from a Campanile - reasonable price accommodation, large comfortable bed with few frills and in this respect the Campanile Cherborg fulfilled its promise , The breakfast (continental ) was OK and reasonably priced although coffee from a machine was not very good, the evening meal advertised as Farmers Chicken was badly cooked , burnt around the edges and tough as old boots and at €42 for two was in no way value for money , unfortunately I lack the french to have complained on the spot. And judging from what people were leaving on their plates the rest of the menu was little better,the desert course was OK . Would I stay there again - yes as its well placed for the ferry and cheap , but will dine out for my evening meal. As a final comment I would add that I have stayed in other Campanile's that did much better with their food.
This hotel is perfect for a stopover, the staff very friendly and the hotel room was clean, this hotel is showing its age but everything worked. We had breakfast which is a help yoyrself buffet with plenty of choice.
Well the good old Campanile lived up to expectations and was great foe our group visit. Clean rooms with everything working, great food in the restaurant and friendly staff. Breakfast is a bit expensive though. You can book directly with the hotel and that will give them a bit more flexibility if you are trying to get a discount for a group booking
Myself, my boyfriend and my parents decided on a short break in France back in January. Having stayed in the Campanile at La Glacerie before we not no hesitation in opting to stay there once more. The locations and views are fantastic. You can see all the way down to the port of Cherbourg (where the Irish Ferries comes in) and valley looks amazing at sunset. Add to it you are only a few minutes drive from several great hypermarche and shops and you get how great the location is. Plus you have easy access to the motorway system to go anywhere in France (or arrive from anywhere in France). The staff are really friendly and Edmound and Dylan really go over and above to help. Dylan was particularly helpful to us on our first evening - helping us decipher the menu and what was good and not. This was particularly of benefit as our first night there was a band playing so the normal dining room was out of action so only a limited menu was on offer. Dylan really made us feel welcome and did his best to ensure we had a pleasurable evening. The only two drawbacks (one out of the staffs' direct control and the other was the band). Firstly the band - the band that were playing on our first night though nice to have were exceptionally loud and we couldn't hear ourselves think while eating dinner. There were a number of other guests that appeared to have the same opinion. As there was no door into the restaurant that could be closed the sound carried all around the building. We would not have eaten in that evening if we had known the band would be that loud. The other drawback was the lack of gluten free options. As my mum is coeliac she was very limited on what she could eat - an omelette or shepherds pie were her only options. Not good. I do not blame the staff at all for this but rather the corporate HQ who have taken the autonomy each location once had to select what they served and made each location the exact same with no room to differ much. Yes there were daily specials but due the reduction in the kitchen size since we last visited these specials again were limited. I missed the local cuisine the hotel once served along side a limited "central menu" rather than the way it currently is - Limited local menu and limited "central menu". The food the rest of us had was well prepared and was delicious but I think I had steak every night as the rest of the options were so limited there was nothing else I could eat. I missed the fab dishes I had before - like the delicious pepper chicken or the lovely local casserole. As there were little or no use being made of the "conference room" it would be better to enlarge the kitchen and bring back the nice local freshly cooked dishes from local suppliers. Having said all this. The hotel was very clean, comfortable and the staff were great. Making the effort to speak French (as bad as mine is) really helped as they saw we were trying to make communication easier between us. Would recommend staying here but only as a stop-off before travelling on or before catching the boat to Ireland.
I booked hotel as a break in my journey to middle of france the hotel is good clean rooms good parking and good location on the main road leaving cherbourg,but it is spoilt by the attitude of the receptionist who from the outset was off hand and basically she is in the wrong i wouldnot go back if she is there
This hotel is just what you'd expect from the Campanile chain. It was clean with good beds. The bathroom was a little tired, but OK. It's very convenient having a restaurant on site which is quite good although breakfast is a bit expensive for whats available. Really nice staff, who spoke English and were very helpful. All in all not a bad place at all and we will take a group of friends there next year.
It was exactly as I would have expected. Excellent value - functional - clean - friendly/efficient staff. We were even 'guarded' by a Corp. of the C.R.S. who were stopping and dining overnight whilst in the region.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located within 2 miles (3 km) of Liberation Museum, Hotel Campanile Cherbourg - La Glacerie is within 3 miles (5 km) of Thomas Henry Museum. This 54-room, 3-star hotel has a restaurant, free in-room WiFi, and free self parking. Holy Trinity Basilica and Cite de la Mer are also close to this La Glacerie hotel.
Start each morning off right with buffet breakfast served for a fee. This hotel has a restaurant where you can enjoy a bite to eat.
The 54 rooms have coffee makers and phones. Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Hair dryers are also available.
Guests of Hotel Campanile Cherbourg - La Glacerie enjoy free WiFi in public areas, a meeting room, and express check-in. If you drive, take advantage of free parking. Front-desk staff can help with tours or tickets, and provide local restaurant recommendations. Additional amenities include express check-out and free newspapers.
Reviews from Trip Advisor
50% of guests recommend this hotelTotal of 180 reviews