Friendly and accommodating staff, and we saw the bear!
The hotel is in a great location. The one bedroom suites are a bit tight but everything you need is there. They need to make an upgrade on their pillows, that was the biggest downfall for us.
Beautiful property, very clean and the staff was super friendly. The views are amazing.
The Westin Monache was very good. The staff were friendly and helpful, the rooms were clean, comfortable and the atmosphere was very quiet which we liked, a very restful trip. The location is nicely situated close to activities, shops and restaurants. We will definitely come back.
Very nice resort comfortable love the parking setup
I thought the property was very outdated for a Westin. What TVs still have vcr’s? They need to upgrade so you can rent a movie on the tv or order room service directly from pushing a button on the phone. Waited on gold forever. And the shower system is the most confusing thing I’ve ever seen.
Rooms very nice with modern amenities. The only thing was that there were many dogs on the property.
Thank you so much for being such a pet friendly property. They loved the heavenly doggie bed. We loved the whol
Perfect location! Nice property and a helpful staff.
The staff was rude on multiple ocaasioms. The service for the room was non existent and the internet was down.
Great overall experience! Nice room and good service!
Beautiful area and a nice hotel to stay in. Rooms were clean and comfortable and we enjoyed our stay
Well located to ski lift and restaurants. Room was clean and well appointed with good kitchen facilities.
The location & restaurant are good. The rest - Terrible. Impossible to sleep on the ancient mattresses. We had 5 rooms & all were shocking. Concierges had no interest in helping with anything. Excluding restaurant, staff give the impression you're bothering them.
room was fine, restauarant was terrible. what they called a view was not good, just looked out on street
Came up for the mammoth gran fondo and it was the perfect location for the ride! I was able to bring my bike inside and ride right out the door in the morning. Excellent staff and the restaraunt was amazing too! Can't wait till next year!
The Westin Monache Resort, Mammoth places you next to Village Gondola Station and within a mile (2 km) of other popular attractions like Mammoth Mountain Ski Resort. This 4-star hotel has 230 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi. Located centrally in Mammoth Lakes, it's connected to a shopping center and also close to Mammoth Mountain and Chair 7.
This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. Cooked-to-order breakfast is offered for a fee each morning from 7 AM to 10:30 AM.
Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Kitchenettes, fireplaces, and dining areas are also standard.
Guests of The Westin Monache Resort, Mammoth enjoy an outdoor pool, free WiFi in public areas, and a conference center. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with luggage storage, concierge services, and securing valuables. Additional amenities include a 24-hour business center, a computer station, and express check-out.
Friendly and accommodating staff, and we saw the bear!
The hotel is in a great location. The one bedroom suites are a bit tight but everything you need is there. They need to make an upgrade on their pillows, that was the biggest downfall for us.
Thank you for your feedback. We look forward to showing you our renovated units next Spring
Beautiful property, very clean and the staff was super friendly. The views are amazing.
Thank you for your feedback Gaby! We look forward to seeing you again soon.
The Westin Monache was very good. The staff were friendly and helpful, the rooms were clean, comfortable and the atmosphere was very quiet which we liked, a very restful trip. The location is nicely situated close to activities, shops and restaurants. We will definitely come back.
Thank you for your feedback. We look forward to seeing you again soon.
Very nice resort comfortable love the parking setup
Thank you for your feedback
I thought the property was very outdated for a Westin. What TVs still have vcr’s? They need to upgrade so you can rent a movie on the tv or order room service directly from pushing a button on the phone. Waited on gold forever. And the shower system is the most confusing thing I’ve ever seen.
Dear Valued Guest, We recognize your time is valuable and appreciate the feedback you have provided on this survey. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at the Westin Monache Resort, Mammoth, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations and service requests.
Dear Valued Guest, Thank you for choosing to stay with us. We look forward to seeing you again soon.
Rooms very nice with modern amenities. The only thing was that there were many dogs on the property.
Dear Valued Guest, We are glad you enjoyed your stay and thank you for your feedback regarding our dogs on property. In order to help mitigate the impact of guests dogs on property, we have instituted a mandatory Pet Acceptance Policy which requires each guest to pay $50/night cleaning fee in order to help curb the influx of our furry friends. We look forward to your return whenever you come back to Mammoth Lakes.
Thanks for your feedback! We hope to host you again soon.