Preluna Hotel & Spa4.0 out of 5.0
Recent guest reviews
very clean rooms and very comfortable beds. Excellent location for sites and amenities. Helpful staff. My only little niggle is that the quality of the breakfast could have been improved. But having said that we had a wonderful and interesting holiday.
Have always been accommodated in the New Tower but this year was in the older tower. Had heard/seen previous poor reports however they have obviously undergone a makeover: my room was spacious, clean and comfortable; OK ,so I looked out over rooftops but I don't go on holiday to look out of the window! The staff as always were all very friendly and helpful. Food in the restaurant plentiful and varied. Same for down at the pool, Tony as always working hard to make everything run as smoothly as possible. Food and Bar service at the pool also very good. Although AI I go out to eat a bit, If you want somewhere close by Turn left out of the hotel door walk out 300yards, small rustic looking place called "Le Malte" is excellent and reasonably priced excellent service. Also in the Medina hidden away little gem is Coogis, lovely courtyard and roof top terrace.
Nice pictures on site, everything looks great, but it is not. Service is good, view from the top floor bar and from restaurant looking at the bay are great, but hotel needs renovation and it needs it soon. Rooms are small and tired, I got bitten by some insects quite much on my stay there, and for sure will not go there again, if I do not have to. Wifi is horrible and usually not working in rooms. Works good in lobby. If you want the view, take a room with view toward the bay, as view toward the city is actually view toward nearby building and people's rooms and kitchens. Even rooms with view to the bay (been and checked them out) are nothing better than the other ones.
I was part of a group of 8 travelling from Norway, after an airline delay, we really looked forward to get to our rooms. This was not to be. The reception first asked that we individually paid some sort of tax, this was needed before obtaining a room key. With no Euros, we proposed that this be paid as a single payment on a credit-card. This was reluctantly accepted, but the credit card would have to be charged 8 separate times! Then a lot of (needless) questions about passports (Both nations are in Schengen so passports should be history, but not here!) The first of us was charged 3 euro, then given her key. Thereafter the reception discovered that she should only have paid 2 euros. This was a big deal, since she then had to move back out of her room and into a room where the tax was 2, this depended on the number of nights (50 cents per night) and we could not easily comprehend all the trouble created, just because she had been charged 3, not 2 euros. This comedy seemed endless and the confusion of whom should have which room - never-ending. Finally, we could all relax. Well, the AC in the rooms are almost as noisy as a medium jet airplane. Fortunately, many rooms have a fan that one can use. The 3 elevators serving 8 floors is another story. With a single call button, they never know if people are going down or up. They do not really seem to respond either. Waiting time is long and the individual elevators seem to have a hard time getting coordinated. The fire staircase is a better option, but this one does not have access to the breakfast restaurant. It is somewhat surprising that a pretty large number of guests are actually staying here. To end on a positive note, their beach club and access to the sea for swimming is pretty good.
Just returned from another lovely week at Preluna. The weather was stunning.We always stay in a Seaview room ( in our opinion well worth the extra money).We always say that the view from lying on the bed feels like you're on a cruise ship! Rooms aren't anything fancy but had a safe,coffee making facilities and fridge ( ours was a bit rickety but kept drinks lovely and cold). Our only very minor gripe was the beach club staff.The only one day that there were no "older" staff on duty,there were 3 young staff on the bar and serving.They seemed to ignore customers,we sat for 20 mins waiting to order,no service so we went next door to Fortizzi for our lunch. We then had a slight spitting of rain and the young guy just walked round saying "finished" and proceeded to pack up all the sunloungers! They need to realise that this is our holiday and we've looked forward to it all year.Everything else fine....love the reception staff.
We had a week in Malta staying at the Preluna Hotel where we had 2 adjoining, sea-facing rooms. The rooms themselves were clean and kept that way all the time. The beds were comfy and the aircon worked (which is a bonus as many hotels aircon simply moves the same hot air around). Only minor complaint on rooms is the size of the towels provided in the bathrooms ... really no bigger that a hand towel to be honest. The seaside pool was also very pleasant with a small, friendly bar that served food and drinks We were all-inclusive and the food in the main restaurant was varied and always of a good quality - though breakfast was a bit boring. We also made use of the gym/spa facilities and the various bars etc. Once again all decent enough without being spectacular. In general, this is a really nice hotel that offers great value for money in a very central location with easy access to Valetta in one direction and St Julian in the other. I would recommend this to any family or group that was looking for good value, friendly staff, comfy surrounding and great location
We stayed for a week following the recommendation of an old Malta hand. The view from one of our rooms across to the Med really made our holiday. Sitting there was almost too hot, but looking out over the sea with cloudless skies above was a joy everyday. Our other room was at the back and had no view, as well as a strong cigarette smell. Having initially asked to change, a request happily dealt with by staff despite the hotel being full, we decided to stay put as we spent most of the time in the sea view room anyway, or up on the terrace at the Skyroom, or more often in the sea at the Beach Club. We played mini golf on the roof, pool in the lounge and in the Beach Club along with table football. Food was varied (never the same hot food on any day out of 7) and staff professional and friendly; one older staff member never seemed to smile - then one day we caught him singing along to Elton John! Made our day. Coming to the fabric of the hotel - yes it is a bit old (1970s?) and needs continuous upgrading, but you can see they are working on it gradually. Equipment at the Beach Club needs renewing (pool table especially) and a refresh in reception maybe to give a more modern feel. But hey, it's not the Hilton, so don't expect it to be! It is a family owned, friendly hotel for people who just want a nice holiday. And we certainly did!
The Preluna a fantastic location for a holiday . Staying in a superior sea view room has the real wow factor Lie in bed and watch the ships sail by good with good effective air conditioning. We were booked in on a Bed and Breakfast basis. This was due to a couple of poor stays regarding the Triton Restraunt, which let the hotel down. On our previous stay. We decided to give it one last try we were so pleased with the room and everything we decided to try the Triton Restraunt for an evening Meal. We found it hard to believe the change since our last couple of stay good polite staff all with smiles and an impression they wanted to serve you. The choice of food was good. with a massive improvement in the quality. Based on this one experience we decided to switch to Half board and we were really pleased stayed 17 nights and every night had a meal of our choice on offer well cooked and of excellent quality with a staff looking after us very well. So we would agree with some of the previous reviews but rest assured the Triton Restraunt has made some major improvement and really upped its game . We are so confident we have booked to return in December for Christmas, and have booked on a Half board basis feeling confident it will have only improved further. Many thanks to the staff for making this one of the most memorable Holidays for a good while.
Situated in a busy area of Sliema, Preluna is ideal for being 'in the thick' if the holiday vibe, however, for us it was too busy. However, the hotel beach club is only a short walk across the street, likewise its only a short walk to bars and restaurants. The hotel staff were all amazing and always helpful, but the hotel overall is in need of updating as it feels a little tired - the restaurant being in the style of an old style Wimpy cafe and the reception area seating again all lined up, rather than casual. Our rep (Sunspot) was superb and the excursions all came with knowledgeable and helpful guides. Would we return? Possibly although not in August.
I've stayed at this hotel a number of times. Got to know its foibles - all hotels have them, and this one is not as bad as many I've stayed in. Once you get over to having to ask a number of times for an iron and ironing board, just look at the views from the balcony! Wow! This hotel is really popular with British pensioners, but also has many European families stay. The buffet meals in the restaurant are perfect for me to select vegetarian options, but it can get very,very busy. What I like most about this hotel is the staff; they are almost always so helpful and friendly. That's why I keep coming back. The Mediterranean Sea literally across the road is quite a drawcard too.
Reviews from Trip Advisor
63% of guests recommend this hotelTotal of 2121 reviews