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Pettifers Freehouse Hotel

3.0 star property

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Reception
Courtyard Family Room | Terrace/patio
Pet-friendly amenities
Breakfast and dinner served, Indian cuisine
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
Crudwell Malmesbury Wiltshire, Crudwell, Malmesbury, England, SN16 9EW
  • Place, Bristol Aero Collectlon
    ‪4 min drive‬
  • Place, Malmesbury Abbey
    ‪11 min drive‬
  • Place, Cotswold Country Park and Beach
    ‪12 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Classic Double Room

8.0 out of 10
Very good
(2 reviews)
  • 100 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room (Large)

Double Room (Large) | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Double Room (Large)

8.0 out of 10
Very good
(2 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Family Room

Classic Family Room | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Classic Family Room

  • 189 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Courtyard Family Room

Courtyard Family Room | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Courtyard Family Room

  • 191 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

About the neighborhood

Malmesbury

Pettifers Freehouse Hotel places you within a 15-minute drive of popular attractions such as Highgrove House and Gardens and Cotswold Country Park and Beach. This 3-star hotel has 28 rooms and welcomes guests with a bar/lounge, free in-room WiFi, and free self parking.

What's nearby

  • Bristol Aero Collectlon - 4 min drive - 3.1 miles
  • Chavenage House - 10 min drive - 8.3 miles
  • Malmesbury Abbey - 11 min drive - 5.0 miles
  • Cotswold Country Park and Beach - 12 min drive - 9.1 miles
  • Highgrove House and Gardens - 13 min drive - 9.7 miles

Getting around

  • Kemble Station - 6 min drive
  • Bristol International Airport (BRS) - 66 min drive

Restaurants

  • ‪The Three Cups - ‬7 min drive
  • ‪malmesbury rendevous - ‬6 min drive
  • ‪Malmesbury Garden Centre Cafe - ‬4 min drive
  • ‪The Summer Cafe - ‬6 min drive
  • ‪The Snooty Fox Hotel - ‬7 min drive

About this property

Pettifers Freehouse Hotel

Pettifers Freehouse Hotel features free WiFi in public areas, meeting rooms, and a business center. If you plan to drive, free parking is available. Front-desk staff can assist with securing valuables and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include coffee/tea in a common area, a meeting room, and a computer station.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other amenities include electric kettles, phones, and free tea bags/instant coffee.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Front of property
The Old Bell Hotel
Malmesbury
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 294 reviews
$171 nightly
The price is $206
May 3 - May 4
Total with taxes and fees
The Old Bell Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking (max 3 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Wine tours

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 1638
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for GBP 10.00 per accommodation, per night
  • Dogs only
  • 2 total (66 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for GBP 15.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately GBP 15.00 per person
  • Pet fee: GBP 10.00 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 15.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM—-10:30 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Mayfield House Hotel Malmesbury
Best Western Mayfield House Hotel
Best Western Mayfield House Malmesbury
Best Western Mayfield House
Pettifers Freehouse
Mayfield House Hotel
Pettifers Freehouse Hotel Hotel
Best Western Mayfield House Hotel
Pettifers Freehouse Hotel Malmesbury
Pettifers Freehouse Hotel Hotel Malmesbury
Mayfield House Hotel Sure Hotel Collection by Best Western

Frequently asked questions

Is free cancellation available at Pettifers Freehouse Hotel?

Pettifers Freehouse Hotel offers free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Pettifers Freehouse Hotel?

As of May 2, 2026, prices found for a 1-night stay for 2 adults at Pettifers Freehouse Hotel on May 7, 2026 start from $148, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Pettifers Freehouse Hotel?

This hotel is located in Malmesbury, close to Malmesbury Abbey, Chavenage House, and Highgrove House. Bristol Aero Collectlon is also within a driving distance of 2.2 mi.

Is parking available on site at Pettifers Freehouse Hotel?

Yes, secured self parking is offered for free at the hotel. Though parking is limited parking spaces, wheelchair-accessible parking and RV/bus/truck parking are also available. You'll find a max of 3 spaces per unit.

Does Pettifers Freehouse Hotel feature a casino on the premises?

No, Pettifers Freehouse Hotel doesn't have a casino.

Is there an indoor pool at Pettifers Freehouse Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Pettifers Freehouse Hotel?

There are plenty of amenities for couples at this hotel, including a restaurant, a bar/lounge, and wine tours.

Does Pettifers Freehouse Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Pettifers Freehouse Hotel have a restaurant that serves breakfast?

Pettifers Freehouse Hotel offers a cooked-to-order breakfast each morning for a surcharge though there is no restaurant.

Does Pettifers Freehouse Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Pettifers Freehouse Hotel for a fee of GBP 10.00 per accommodation, per night. The property also provides food and water bowls.

Does Pettifers Freehouse Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Pettifers Freehouse Hotel?

No, there aren't any guestrooms with balconies at Pettifers Freehouse Hotel.

Pettifers Freehouse Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 56 out of 165 reviews
Rating 8 - Good. 77 out of 165 reviews
Rating 6 - Okay. 25 out of 165 reviews
Rating 4 - Poor. 4 out of 165 reviews
Rating 2 - Terrible. 3 out of 165 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Roudy

Liked: Cleanliness, staff & service, amenities
Loved it, very cosy and would book again. The breakfast is superb and they had a vegan option
Stayed 2 nights in Oct 2025

8/10 Good

Julia

Liked: Amenities
Room was ok, staff excellent all round
Stayed 2 nights in Nov 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities
Loved my stay at Pettifers. Very helpful and friendly staff, quick check-in too. Rooms were lovely and nice and warm too. Food, amazing, as I love Indian cuisine, but other options are available too. The guys at the bar, were wonderful. Thoroughly relaxing stay.
Stayed 1 night in Nov 2025

8/10 Good

Lucy

Liked: Cleanliness, staff & service
Breakfast choice good however slow service
Stayed 2 nights in Oct 2025

6/10 Okay

G

Traveled with family
Liked: Cleanliness, staff & service
Very warm welcome and comfortable beds. However, the room we were allocated (10) was tired and dated, especially the bathroom. Breakfast was plentiful and some dishes (cooked breakfast; granola) absolutely delicious. However, they served noticeably low quality toast, marmalade and - most disappointingly - instant coffee. Overall an okay stay, but disappointing - based on the photos on their web page and previous reviews, we were certainly expecting better.
Stayed 2 nights in Oct 2025

6/10 Okay

Katarina

Stayed 1 night in Oct 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely accommodation, friendly staff and food was great, only down side was radiators in our room did not come on so was a little cold.
Stayed 2 nights in Oct 2025

8/10 Good

Janice

Business traveler
Good place, friendly staff
Stayed 1 night in Oct 2025

6/10 Okay

Keith

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Nice folk, but not enough of them! Breakfast was poor and the service sub-standard. No options for evening food other than Indian which was average quality and overpriced. Overall the hotel is tired and needs an uplift.
Stayed 3 nights in Sep 2025

6/10 Okay

Richard

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good welcome at reception but no offer to help with heavy bags. Very steep, narrow staircase to bedrooms. Decoration tired. Some traffic noise from main road outside.
Stayed 1 night in Aug 2025

10/10 Excellent

paul

Stayed 1 night in Jul 2025

8/10 Good

Rosie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff are very friendly and caring. It is an old building so cant expect it to be perfect. Our room was nice and on a very hot night, they had put a fan in our room, so slept well. Breakfast could be better. If you dont want a cooked breakfast (which was freshly cooked for us), there is little choice. Definitely stay there again
Stayed 1 night in Jun 2025

6/10 Okay

Jonathan

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Great stay but needs updating!

Stayed for work. Frank, the owner is a lovely friendly chap, with great local knowledge. My room was in dire need of updating. There was some black mould on the wall in the bathroom. The bed was not very comfortable as the mattress was worn out! There was no table to work on, just a tea and coffee table. The place is in dire need of an update! Breakfast was good but no homemade fruit compote as on the menu while I was there.
Stayed 2 nights in May 2025

8/10 Good

Katy

Traveled with partner
Liked: Cleanliness, staff & service
Booked it for convenience, I think it was correctly priced for fairly basic accommodation. Good in house Indian restaurant
Stayed 1 night in Mar 2025

10/10 Excellent

Alok

Liked: Cleanliness, staff & service, property conditions & facilities
Great option for family with great Indian food option for dinner. Breakfast was good as well. Great stay overall
Stayed 1 night in Feb 2025

6/10 Okay

Caroline

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Dated

Staff were lovely but this is not a hotel room worth £115. Very dated. Broken window. Wallpaper peeling away. Cobwebs all over the ceiling. Pipes that sing whenever anyone on this floor flushes a toilet. Walking in the front door to be greeted with buckets as the ceiling leaks should have told me what to expect.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dog friendly

Short mini break, first time visitors. Very dog friendly & would be happy to stay there again
Stayed 2 nights in Oct 2024

8/10 Good

Barbara

Stayed 3 nights in Sep 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Gavin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay and overwelming help from Frank when i really needed it. So good We've already booked for next year.
Stayed 1 night in Jul 2024

6/10 Okay

Adam

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great staff, great downstairs with great bar and garden and good choice of beers, wines and spirits. Downside; noisy plumbing. When toilet flushed pipes 'sang' for many minutes. Had absolutely no hot water for two night stay. Shower was just a trickle. On check-out mentioned lack of hot water. Response; "hotel is very full so that's why there was no hot water" I'm not happy to pay £110 a night - regardless of how great the staff and breakfast was - to hear that as an excuse. It's 2024, not 1954. Sadly, cannot recommend or will return - in spire of great staff, bar and breakfast.
Stayed 1 night in Aug 2024

6/10 Okay

Richard

Liked: Property conditions & facilities, room comfort

Average

Weird dining experience! Room was ok and clean
Stayed 2 nights in May 2024

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing stay.

Pros: The owners (I think) were very friendly and attentive. Cons: Other staff members were not helpful. One of them stank of alcohol at 9am when we came for breakfast. When asked for a high chair this staff member came back with one that was covered in grime and dirt, without any awareness of its state (we were the only guests with a baby so no idea how long it had festered in that condition). The breakfast on a weekend is advertised as a widely varying buffet between 8-10am. We arrived at 9 to see that it was barely stocked. A few cold sausages, bacon and some cold scrambled eggs... We were left looking for staff to ask where the rest was, could we get butter or condiments, etc. Nothing was ready - apparently they were understaffed that weekend. Half an hour would elapse before we got to sit down and eat the cold food. Even the coffee was a pot of instant because no one could work the real coffee machine! The building and rooms require a lot of modernisation, but our rating doesn't relate to this. Our rating of the condition/cleanliness relates to the torn lino bathroom floor, the cracked bathtub(!), hairs in the bed, and the cobwebs on the bathroom ceiling! I'm not sure what the normal price is for hotels in this area, I realise there isn't much choice, but we felt that it was overpriced for the stay and experience we had. We won't be coming back...
Stayed 2 nights in Jun 2024

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

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